NEC UNIVERGE BLUE CONNECT can be integrated with powerful voice, chat, video conferencing, and contact centre functionalities into everyday business applications such as Microsoft, Google, Salesforce etc. to drive increased productivity and customer retention without high costs. Original source: https://commentsensortir.org/nec-univerge-blue-connect/

1. How NEC UNIVERGE BLUE
CONNECT Helps “WITH” and
“FOR” Microsoft Teams?

2. Overview
Have your employees been experiencing any communication gaps lately? And the communication
platform in place is to blame for it? Well, you are not alone. Remote or isolated working scenarios
have changed the way employees collaborated. Businesses all over the world have faced this
problem during and in the aftermath of the pandemic. As many organisations are moving back to
work, this problem needs to get fixed.
If you want to replace your old communication platform or are looking for better integrations, you
have landed at the right place. This article elaborates on the advanced and reliable features of NEC
Univerge Blue Connect “With” and “For” Microsoft Teams. Please keep reading to know more!
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3. What is NEC UNIVERGE BLUE
CONNECT?
3
NEC UNIVERGE BLUE CONNECT is a fully integrated, cloud-based, and unified communication
platform. It is suitable for businesses of any size and belonging to any industry.

4. It is offered with some of the best desktop telephones including:
 NEC DT920S with 6-buttons and greyscale display
 NEC DT920S with self-labelling and colour display
 NEC DT920S with 6-buttons and greyscale display
It can be integrated with powerful voice, chat, video conferencing, and contact centre
functionalities into everyday business applications such as Microsoft, Google, Salesforce etc. to
drive increased productivity and customer retention without high costs.
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5. What are the features of
NEC UNIVERGE BLUE CONNECT?
5
It allows organisations to avail many advanced unified communications features. NEC UNIVERGE
BLUE CONNECT can also be used “with” and “for” Microsoft Teams. Some of its distinctive features
include:

6. Phone
6
These telephones can be used as direct plug-and-play devices as they are configured before
delivery to work seamlessly. There is no need for a special set-up or calling a technician.

7. 7
Voicemail
NEC UNIVERGE BLUE CONNECT is a fully integrated, cloud-based, and unified communication
platform. It is suitable for businesses of any size and belonging to any industry. NEC is dedicated to
providing businesses with a seamless communication experience to fit business requirements,
compliment work style, and enhance productivity.

8. NEC’s desktop telephones and applications allow seeing whether a company contact is available or on
the phone. The desktop phones use a busy lamp field (BLF) in the LCD and applications display
presence information next to a contact in the directory.
Presence Indicator
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9. Fax
9
UNIVERGE BLUE WEBFAX is a virtual fax service that enables receiving and accessing faxes via the
web. It transmits faxes directly from a Microsoft Windows-based PC by dialing the WEBFAX number
from their fax machine.

10. Team Chat
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Users can send or receive chat messages in real-time in individual or group chats. Features such as pin
favourite contacts are also available with the security of encrypted messages.

11. File Sharing
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Users can avail of the 10GB (pooled) UNIVERGE BLUE SHARE file storage that is included for PRO and
PRO PLUS users to access and share files across devices.

12. File Backup
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UNIVERGE BLUE SHARE file storage allows real-time backup of all types of files.

13. How does NEC UNIVERGE BLUE
CONNECT Help “With” Microsoft
Teams?
13
It is perfect for businesses that have a collaboration oriented around Microsoft Teams but also require
advanced telephony features of an enterprise PBX. Microsoft Teams can here be used to manage chats,
file sharing, and video conferencing while UNIVERGE BLUE CONNECT can be used for all phone-related
services and advanced call routing within Microsoft Teams.

14. How does NEC UNIVERGE BLUE
CONNECT Help “For” Microsoft
Teams?
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It is designed for businesses that require adding reliable and comprehensive PBX right into their
Microsoft Teams Application. The UNIVERGE BLUE CONNECT is integrated within Microsoft Teams to
provide users with enterprise-grade telephony features (both basic and advanced) including calling,
voicemail, call history, etc. It will handle all the telephony at the back-end. Microsoft Teams is the only
software employees need to use.

15. Who can deploy NEC UNIVERGE
BLUE CONNECT?
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It can be deployed by all businesses wanting to provide a reliable cloud-based telephone experience to
their employees and customers. Also, it is fully customisable to suit business requirements. It is also
easily scalable to meet the growth of your business with time while providing robust communication
support like always.

16. Some of the direct and indirect benefits of using NEC UNIVERGE BLUE CONNECT include:
 Higher productivity
 Reduced costs
 Increased reliability
 Streamlined scaling and management
 Business continuity
 Enhanced customer experience
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17. Conclusion:
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NEC UNIVERGE BLUE CONNECT is an advanced communication platform that is designed to
integrate with Microsoft Teams while serving business requirements. It is suitable for businesses
that either want telephony along with Microsoft Teams or only want to interact with Microsoft
Teams while availing the features of telephony.
If you are looking to provide your workforce with a unified communication platform, ask the
experts at NECALL Voice and Data today. We will be more than happy to help your business soar
to new heights.

18. : (08) 9455 3122
: (08) 9455 3101
: enquiries@necall.com.au
: https://www.necall.com.au/
Contact NECALL Voice & Data