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UNDERSTANDING A
NEW GENERATION
WWW.THESOUNDRESEARCH.COM
Strategic Research & Brand Consultancy
THE WORLD IS ABOUT TO GETGENERATION
LIVING IN A
MILLENNIAL
WORLD
WHAT MAKES
THE SOUND HEADED TO UK, CANADA, AND
USA TO EXPLORE THE NEXT GENERATION OF
CONSUMERS…
THE YOUNGEST EVER MILLENNIAL IS NOW
19... A NEW GENERATION ARE COMING AND
WE NEED TO UNDERSTAND THEM
MILLENNIALS RULED THE WORLD...
A LARGE & INFLUENTIAL GENERATIONAL COHORT,
MILLENNIALS ARE DEFINED BY CRISES AND OPPORTUNITY...
AND BOOMER PARENTS
OPTIMISTIC
CONFORMIST
ACHIEVEMENT
OBSESSED
TECHNOLOGY
ASPIRANTS
IDEALISTICFUTURE
FOCUSED
COLLABORATIVE
EXTENDED
ADOLESCENCE
BORN
BETWEEN
1980 AND
1994
& 76 MILLION
STRONG
BORN FROM
1995 TO PRESENT
75 MILLION
& COUNTING
BUYING POWER OF $312.3 BILLION &
INFLUENCE $600 BILLION IN FAMILY
SPENDING
AND A GENERATION VERY DIFFERENT
TO MILLENNIALS...
THE WORLD OF MARKETING,
INNOVATION & RESEARCH IS
ABOUT TO CHANGE.
INTRODUCING
GENERATION EDGE...
1. WILLIAMS K. (2010) MARKETING TO THE GENERATIONS
1
WHAT’S GIVEN THIS GENERATION EDGE?
ECONOMY SOCIAL
POLITICS
CONTEXT SHAPED A NEW GENERATIONS VALUES
AND ASPIRATIONS
A GENERATION
BORN INTO A
WORLD ON THE
EDGE OF
COLLAPSE...
THEY IN TURN
NEED EDGE TO
SURVIVE TECHNOLOGY
WHAT MAKES
EDGE?
THE ECONOMY...
IT’S THE ECONOMY, STUPID
GENERATION EDGE TEENS HAVE ONLY KNOWN RECESSION
& BLEAK GROWTH...
1987 1990 1995
REAL GDP GROWTH // US ECONOMY
SOURCE: IMF
-2
0
2
4
-4
2000 2005 2010
NEGATIVE GROWTH
POSITIVE GROWTH
MILLENNIAL FORMATIVE YEARS GENERATION EDGE FORMATIVE YEARSVS.
“IT’S REALLY HARD FOR PEOPLE IN MY GENERATION NOT TO
FEEL COMPLETELY DEFEATED BY THIS ECONOMY.”
UNEMPLOYED COLLEGE GRAD// BLOGGER LANCE FULLER, 26 NEW YORK TIMES // 18 DECEMBER 2012
IT’S THE ECONOMY, STUPID
A COFFEE SHOP IN THE UK RECEIVED 1,700 APPLICANTS
FOR EIGHT JOB OPENINGS — OR 212 APPLICATIONS
FOR EACH POST
DAILY MAIL // FEBRUARY 19, 2012
GENERATION EDGE ARE HAVING TO GROW UP FAST AND BE
REALISTIC ABOUT THEIR FUTURE
"AFTER 16 YEARS OF ECONOMIC PROSPERITY, THE
PROBABILITY IS THIS GENERATION WILL HAVE EXPERIENCED
QUITE SIGNIFICANT ECONOMIC TURMOIL BEFORE THEY GET
TO ADULTHOOD AND IT’S GOING TO MAKE THEM A LITTLE
MORE MEASURED, RESERVED AND CONSERVATIVE."
BERNARD SALT, KPMG DEMOGRAPHER
ECONOMIC IMPACT ON EDGE
UNLIKE MILLENNIALS, GENERATION EDGE ARE BEING FORCED
TO THINK OF ALTERNATIVE WAYS OF MAKING IT IN THE
WORLD... MAKING THEM RESOURCEFUL
“WHERE PREVIOUS GENERATIONS HAD TO RELY ON A
PARENT OR TEACHER OR SUPERVISOR TO EXPLAIN
SOMETHING, THIS GENERATION ISN'T BOUND BY THOSE
CONSTRAINTS AND CAN ACCESS THE INFO THEY NEED
WHEN THEY NEED IT AND GET TO WORK.”
MARKETING TO THE GENERATIONS // K.WILLIAMS // 2010
WHAT MAKES
EDGE?
UNIQUE PARENTING &
EDUCATIONAL CONTEXT
PARENTING MATTERS
BOOMER
PARENTS ARE
OPTIMISTIC
EMPOWERING
HELICOPTERING
“I WANT MY CHILDREN TO
BELIEVE IN THEMSELVES,
ACHIEVE GREAT THINGS...
AND I’LL BE THERE TO HELP
THEM ALL THE WAY”
BOOMER PARENT
“I DON’T EXPECT LIFE TO BE
EASY FOR HIM, BUT I THINK
I’VE GIVEN HIM THE TOOLS;
THE REST IS UP TO HIM”
GEN X PARENT
GEN-X
PARENTS ARE
CYNICAL
CHALLENGING
PREPARING
VS.
UNLIKE MILLENNIALS AND THEIR OPTIMISTIC BOOMER PARENTS,
GENERATION EDGE ARE BEING RAISED BY GEN-X
SCHOOLING FOR LIFE
GEN-EDGE HAVE BEEN BROUGHT UP IN AN EDUCATIONAL
SYSTEM THAT EMPHASIZES THE PRACTICAL VS. THEORETICAL.
EXPECT CALLS FOR EVEN MORE REFORM TO READY THEM
FOR THE ‘REAL’ WORLD…
“IT IS NO SECRET THIS SYSTEM OF STANDARDIZED TESTING IS
TURNING US INTO MINDLESS DRONES. A STUDENT CAN BE
VERY BOOK SMART AND PASS THEIR MCAT. BUT DOES THIS
MEAN THEY HAVE WHAT IT TAKES TO SAVE A LIFE?
...AND NO, THROWING A FEW IPADS IN THE MIX ISN’T GOING
TO CUT IT
BEHSHID BEHROUZI, GR. 10 STUDENT, TEDX WINCHESTER TEACHERS, 2013
WHAT MAKES
EDGE?
INSTITUTIONAL COLLAPSE
INSTITUTIONAL TRUST COLLAPSE
THE TARP BILL SAW $475 BILLION PAID
TO BANKS, INSURANCE COMPANIES
AND CORPORATIONS
US CAR INDUSTRY RECEIVED $24.9
BILLION DOLLAR BAILOUT
BILLIONS PAID IN BONUSES TO
BANKERS SINCE BAILOUT
FACEBOOK PAID NO INCOME &
FEDERAL TAXES IN 2012 DESPITE
HUGE PROFITS AND RECEIVED $429
MILLION REFUND
OVER 25 MILLION HOMES
REPOSSESSED OR FORECLOSED
ON SINCE 2007
7 MILLION JOBS LOST DURING
RECESSION (US)
MEDIAN HOUSEHOLD INCOME
HAS DROPPED 8.2% SINCE 2009
GLOBAL INCOME TAX RATES HAVE
BEEN INCREASING SINCE 2008
“I THINK WHAT PEOPLE OFTEN FORGET IS THIS ALL HAPPENED
BEFORE. MY GENERATION [GEN-X] NEVER HAD IT EASY—WE
GREW UP IN TOUGH TIMES TOO ... BUT WE SURVIVED AND SO
WILL OUR KIDS.”
PARENT OF GEN-EDGE // CHICAGO // ETHNOGRAPHY INTERVIEW
“THEM” “US”VS.
UNLIKE MILLENNIALS, GENERATION EDGE AREN’T
CONFORMIST AND ACTIVELY CHALLENGE INSTITUTIONS &
BRANDS ... THEY’RE FOCUSED REFORMISTS
“DURING OCCUPY WALL STREET A BROOKLYN
MOTHER ORGANIZED A SLEEPOVER FOR MORE THAN 80
PARENTS AND THEIR CHILDREN. A MAKESHIFT LIBRARY WITHIN
THE PARK HAD A COLLECTION OF CHILDREN'S BOOKS FOR
PARENTS TO USE. MANY BELIEVED THEY MUST SEIZE THIS
"TEACHABLE MOMENT" TO EDUCATE THEIR KIDS ON INCOME
EQUALITY AND THE RIGHT TO PROTEST.”
CNN BLOG // APRIL, 2012
INSTITUTIONAL TRUST COLLAPSE IMPACT ON EDGE
WHAT MAKES
EDGE?TECHNOLOGY
TECHNOLOGY IS A TOOL
FOR GENERATION EDGE, TECHNOLOGY JUST IS— THEY’VE
NEVER KNOWN A WORLD WITHOUT IT AND INNOVATION IS
EXPECTED
"TECHNOLOGY DOESN'T MAKE ME WHO
I AM, IT LETS ME BE WHO I AM."
JILL // 16, CHICAGO // SOUNDING BOARD PARTICIPANT
“I AM BETTING THAT THE POST-MILLENNIALS WILL NOT BE
AS ENAMOURED WITH TECHNOLOGY, MULTI-TASKING,
COLLABORATION, SELF-PROMOTION AND OTHER TRAITS
WE IDENTIFY WITH KIDS TODAY.”
ROB SALKOWITZ, AUTHOR OF GENERATION BLEND & YOUNG WORLD RISING
WHAT’S
COMING?
A NEW & DIFFERENT GENERATION
IDEALISTIC
CONFORMIST
ACHIEVEMENT OBSESSED
TECHNOLOGY ASPIRANTS
FUTURE FOCUSED
COLLABORATIVE
EXTENDED ADOLESCENCE
REALISTIC
REFORMIST
ACHIEVEMENT REDEFINED
TECHNOLOGY USERS
NOW FOCUSED
INDIVIDUAL
ACCELERATED ADULTHOOD
MILLENNIAL GENERATION EDGE
ENTITLED HARD WORKING
VS.
WHAT DOES
THIS MEAN
FOR BRANDS?
WHAT THIS MEANS FOR BRANDS
CONNECTING WITH GENERATION EDGE WILL BE VERY
DIFFERENT TO MILLENNIALS...
“MARKETING TO MILLENNIALS RESULTED IN AN ENDLESS QUEST
FOR BRAND AUTHENTICITY. GENERATION EDGE WILL BE
ENGAGED BY ANOTHER ‘A’ WORD. THE ALTERNATIVE.”
IAN PIERPOINT, PRESIDENT THE SOUND
THE BRANDS THAT
WILL THRIVE WILL
BE THE BRANDS
THAT APPLY EDGE
TO THEIR
STRATEGY...
THE WORLD
IS ABOUT TO
CHANGE.
DOES YOUR POSITIONING ALIGN WITH
EDGE’S ALTERNATIVE ASPIRATIONS?
DOES YOUR INNOVATION STRATEGY MEET
EDGE’S NEED TO SURVIVE?
DOES YOUR COMMUNICATION HAVE
ENOUGH EDGE TO GET NOTICED?
UNDERSTANDING A NEW GENERATION
A THE SOUND PARTNERSHIP STUDY FEB 2013
WWW.THESOUNDRESEARCH.COM
ian@thesoundresearch.com

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Meet generation edge

  • 1. UNDERSTANDING A NEW GENERATION WWW.THESOUNDRESEARCH.COM Strategic Research & Brand Consultancy THE WORLD IS ABOUT TO GETGENERATION
  • 2. LIVING IN A MILLENNIAL WORLD WHAT MAKES THE SOUND HEADED TO UK, CANADA, AND USA TO EXPLORE THE NEXT GENERATION OF CONSUMERS… THE YOUNGEST EVER MILLENNIAL IS NOW 19... A NEW GENERATION ARE COMING AND WE NEED TO UNDERSTAND THEM
  • 3. MILLENNIALS RULED THE WORLD... A LARGE & INFLUENTIAL GENERATIONAL COHORT, MILLENNIALS ARE DEFINED BY CRISES AND OPPORTUNITY... AND BOOMER PARENTS OPTIMISTIC CONFORMIST ACHIEVEMENT OBSESSED TECHNOLOGY ASPIRANTS IDEALISTICFUTURE FOCUSED COLLABORATIVE EXTENDED ADOLESCENCE BORN BETWEEN 1980 AND 1994 & 76 MILLION STRONG
  • 4. BORN FROM 1995 TO PRESENT 75 MILLION & COUNTING BUYING POWER OF $312.3 BILLION & INFLUENCE $600 BILLION IN FAMILY SPENDING AND A GENERATION VERY DIFFERENT TO MILLENNIALS... THE WORLD OF MARKETING, INNOVATION & RESEARCH IS ABOUT TO CHANGE. INTRODUCING GENERATION EDGE... 1. WILLIAMS K. (2010) MARKETING TO THE GENERATIONS 1
  • 5. WHAT’S GIVEN THIS GENERATION EDGE? ECONOMY SOCIAL POLITICS CONTEXT SHAPED A NEW GENERATIONS VALUES AND ASPIRATIONS A GENERATION BORN INTO A WORLD ON THE EDGE OF COLLAPSE... THEY IN TURN NEED EDGE TO SURVIVE TECHNOLOGY
  • 7. IT’S THE ECONOMY, STUPID GENERATION EDGE TEENS HAVE ONLY KNOWN RECESSION & BLEAK GROWTH... 1987 1990 1995 REAL GDP GROWTH // US ECONOMY SOURCE: IMF -2 0 2 4 -4 2000 2005 2010 NEGATIVE GROWTH POSITIVE GROWTH MILLENNIAL FORMATIVE YEARS GENERATION EDGE FORMATIVE YEARSVS. “IT’S REALLY HARD FOR PEOPLE IN MY GENERATION NOT TO FEEL COMPLETELY DEFEATED BY THIS ECONOMY.” UNEMPLOYED COLLEGE GRAD// BLOGGER LANCE FULLER, 26 NEW YORK TIMES // 18 DECEMBER 2012
  • 8. IT’S THE ECONOMY, STUPID A COFFEE SHOP IN THE UK RECEIVED 1,700 APPLICANTS FOR EIGHT JOB OPENINGS — OR 212 APPLICATIONS FOR EACH POST DAILY MAIL // FEBRUARY 19, 2012 GENERATION EDGE ARE HAVING TO GROW UP FAST AND BE REALISTIC ABOUT THEIR FUTURE "AFTER 16 YEARS OF ECONOMIC PROSPERITY, THE PROBABILITY IS THIS GENERATION WILL HAVE EXPERIENCED QUITE SIGNIFICANT ECONOMIC TURMOIL BEFORE THEY GET TO ADULTHOOD AND IT’S GOING TO MAKE THEM A LITTLE MORE MEASURED, RESERVED AND CONSERVATIVE." BERNARD SALT, KPMG DEMOGRAPHER
  • 9. ECONOMIC IMPACT ON EDGE UNLIKE MILLENNIALS, GENERATION EDGE ARE BEING FORCED TO THINK OF ALTERNATIVE WAYS OF MAKING IT IN THE WORLD... MAKING THEM RESOURCEFUL “WHERE PREVIOUS GENERATIONS HAD TO RELY ON A PARENT OR TEACHER OR SUPERVISOR TO EXPLAIN SOMETHING, THIS GENERATION ISN'T BOUND BY THOSE CONSTRAINTS AND CAN ACCESS THE INFO THEY NEED WHEN THEY NEED IT AND GET TO WORK.” MARKETING TO THE GENERATIONS // K.WILLIAMS // 2010
  • 10. WHAT MAKES EDGE? UNIQUE PARENTING & EDUCATIONAL CONTEXT
  • 11. PARENTING MATTERS BOOMER PARENTS ARE OPTIMISTIC EMPOWERING HELICOPTERING “I WANT MY CHILDREN TO BELIEVE IN THEMSELVES, ACHIEVE GREAT THINGS... AND I’LL BE THERE TO HELP THEM ALL THE WAY” BOOMER PARENT “I DON’T EXPECT LIFE TO BE EASY FOR HIM, BUT I THINK I’VE GIVEN HIM THE TOOLS; THE REST IS UP TO HIM” GEN X PARENT GEN-X PARENTS ARE CYNICAL CHALLENGING PREPARING VS. UNLIKE MILLENNIALS AND THEIR OPTIMISTIC BOOMER PARENTS, GENERATION EDGE ARE BEING RAISED BY GEN-X
  • 12. SCHOOLING FOR LIFE GEN-EDGE HAVE BEEN BROUGHT UP IN AN EDUCATIONAL SYSTEM THAT EMPHASIZES THE PRACTICAL VS. THEORETICAL. EXPECT CALLS FOR EVEN MORE REFORM TO READY THEM FOR THE ‘REAL’ WORLD… “IT IS NO SECRET THIS SYSTEM OF STANDARDIZED TESTING IS TURNING US INTO MINDLESS DRONES. A STUDENT CAN BE VERY BOOK SMART AND PASS THEIR MCAT. BUT DOES THIS MEAN THEY HAVE WHAT IT TAKES TO SAVE A LIFE? ...AND NO, THROWING A FEW IPADS IN THE MIX ISN’T GOING TO CUT IT BEHSHID BEHROUZI, GR. 10 STUDENT, TEDX WINCHESTER TEACHERS, 2013
  • 14. INSTITUTIONAL TRUST COLLAPSE THE TARP BILL SAW $475 BILLION PAID TO BANKS, INSURANCE COMPANIES AND CORPORATIONS US CAR INDUSTRY RECEIVED $24.9 BILLION DOLLAR BAILOUT BILLIONS PAID IN BONUSES TO BANKERS SINCE BAILOUT FACEBOOK PAID NO INCOME & FEDERAL TAXES IN 2012 DESPITE HUGE PROFITS AND RECEIVED $429 MILLION REFUND OVER 25 MILLION HOMES REPOSSESSED OR FORECLOSED ON SINCE 2007 7 MILLION JOBS LOST DURING RECESSION (US) MEDIAN HOUSEHOLD INCOME HAS DROPPED 8.2% SINCE 2009 GLOBAL INCOME TAX RATES HAVE BEEN INCREASING SINCE 2008 “I THINK WHAT PEOPLE OFTEN FORGET IS THIS ALL HAPPENED BEFORE. MY GENERATION [GEN-X] NEVER HAD IT EASY—WE GREW UP IN TOUGH TIMES TOO ... BUT WE SURVIVED AND SO WILL OUR KIDS.” PARENT OF GEN-EDGE // CHICAGO // ETHNOGRAPHY INTERVIEW “THEM” “US”VS.
  • 15. UNLIKE MILLENNIALS, GENERATION EDGE AREN’T CONFORMIST AND ACTIVELY CHALLENGE INSTITUTIONS & BRANDS ... THEY’RE FOCUSED REFORMISTS “DURING OCCUPY WALL STREET A BROOKLYN MOTHER ORGANIZED A SLEEPOVER FOR MORE THAN 80 PARENTS AND THEIR CHILDREN. A MAKESHIFT LIBRARY WITHIN THE PARK HAD A COLLECTION OF CHILDREN'S BOOKS FOR PARENTS TO USE. MANY BELIEVED THEY MUST SEIZE THIS "TEACHABLE MOMENT" TO EDUCATE THEIR KIDS ON INCOME EQUALITY AND THE RIGHT TO PROTEST.” CNN BLOG // APRIL, 2012 INSTITUTIONAL TRUST COLLAPSE IMPACT ON EDGE
  • 17. TECHNOLOGY IS A TOOL FOR GENERATION EDGE, TECHNOLOGY JUST IS— THEY’VE NEVER KNOWN A WORLD WITHOUT IT AND INNOVATION IS EXPECTED "TECHNOLOGY DOESN'T MAKE ME WHO I AM, IT LETS ME BE WHO I AM." JILL // 16, CHICAGO // SOUNDING BOARD PARTICIPANT “I AM BETTING THAT THE POST-MILLENNIALS WILL NOT BE AS ENAMOURED WITH TECHNOLOGY, MULTI-TASKING, COLLABORATION, SELF-PROMOTION AND OTHER TRAITS WE IDENTIFY WITH KIDS TODAY.” ROB SALKOWITZ, AUTHOR OF GENERATION BLEND & YOUNG WORLD RISING
  • 19. A NEW & DIFFERENT GENERATION IDEALISTIC CONFORMIST ACHIEVEMENT OBSESSED TECHNOLOGY ASPIRANTS FUTURE FOCUSED COLLABORATIVE EXTENDED ADOLESCENCE REALISTIC REFORMIST ACHIEVEMENT REDEFINED TECHNOLOGY USERS NOW FOCUSED INDIVIDUAL ACCELERATED ADULTHOOD MILLENNIAL GENERATION EDGE ENTITLED HARD WORKING VS.
  • 21. WHAT THIS MEANS FOR BRANDS CONNECTING WITH GENERATION EDGE WILL BE VERY DIFFERENT TO MILLENNIALS... “MARKETING TO MILLENNIALS RESULTED IN AN ENDLESS QUEST FOR BRAND AUTHENTICITY. GENERATION EDGE WILL BE ENGAGED BY ANOTHER ‘A’ WORD. THE ALTERNATIVE.” IAN PIERPOINT, PRESIDENT THE SOUND THE BRANDS THAT WILL THRIVE WILL BE THE BRANDS THAT APPLY EDGE TO THEIR STRATEGY... THE WORLD IS ABOUT TO CHANGE. DOES YOUR POSITIONING ALIGN WITH EDGE’S ALTERNATIVE ASPIRATIONS? DOES YOUR INNOVATION STRATEGY MEET EDGE’S NEED TO SURVIVE? DOES YOUR COMMUNICATION HAVE ENOUGH EDGE TO GET NOTICED?
  • 22. UNDERSTANDING A NEW GENERATION A THE SOUND PARTNERSHIP STUDY FEB 2013 WWW.THESOUNDRESEARCH.COM ian@thesoundresearch.com