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Vol 9 | Issue 2 | April 2017
Privacy
Transparency
Secrecy
New Definitions in an Open World
We often talk about privacy but
don’t seem to really understand
it in all its complexity. We are
concerned about giving up our
right to it but are unclear about
what it is exactly that worries us.
Going Luddite is not really an
option but we would still like to
understand how technology is
intruding into spaces that were
previously off limits.
This issue of Viewpoint seeks
to examine various aspects
of privacy and information
sharing against this backdrop
of technological expansion and
vague fear.
There is a a fascinating historical
perspective on privacy, a
viewpoint from an internet
The Past and Future of
Privacy:
A spirited analysis of the evolution of
privacy from hunter gatherer times to
the modern era.
Surviving Surveillance and
More:
How regulation and technology can
be leveraged to preserve privacy and
enable transparency.
All in the Pursuit of a Story:
Indian journalism and related
thoughts on privacy, anonymity and
data-driven stories.
A Changing View of Privacy?:
The privacy concerns of different
generations and the sharing habits of
millennials.
researcher describing the
primary flaw in the design of
Aadhar, a view on media ethics
in this area and a millennial’s
take on what privacy means to
her and her generation.
We think you will enjoy these
articles and their attempt to
map ideas of privacy in an
increasingly open world.
Decoding Privacy In this issue
The Past and Future of
Privacy
A spirited analysis of the
evolution of privacy from
hunter-gatherer times to the
modern era. How will it play out
in the future? Only time may tell.
What is Privacy?
Simply speaking, privacy is the state
of being free from public attention.
It is the right of an individual to stay
away from the public eye. It is not
secrecy. It is, however, your freedom
from intrusion and interference.
Your right to privacy is a fundamental
human right, as articulated in
the United Nations Universal
Declaration of Human Rights, and it is
non-negotiable.
What’s more, you shouldn’t have
to hide in the remotest corners of
Siberia to exercise this right.
Information privacy, on the other
hand, is a different kettle of fish.
Information privacy is the right to
have some control over how your
personal information is collected and
used.
In today’s world, information privacy
steps across boundaries and joins
forces with transparency.
Which brings us to the next question:
what exactly is Transparency?
Again, broadly speaking,
transparency is the state of being
open to public scrutiny. However,
a closer look indicates that the
interpretation of transparency is
three-pronged.
1.	 Transparency as a public value 	
	 embraced by society to counter 	
	misdeeds
2.	 Transparency that is synonymous 	
	 with out-in-the-open decision-	
	 making by governments and other 	
	bodies
3.	 Transparency as a pillar of good 	
	 governance in programs, policies, 	
	 organizations, and nations.
Privacy and transparency are both
entirely desirable. Yet, of late, it
seems to be a case of either – or.
In a world that is zipping towards a
flat and transparent environment,
it seems like privacy, as it was
known and respected in the past, is
redundant. As individuals and as a
society, the scales seem to be tipping
in favour of laying it all out in the
open.
Starting with selfies and social media,
we place our most intimate moments
into the hands of complete strangers.
Love, grief, passion, elation,
break-ups, anger, hunger, celebration,
funerals, religion, political affiliation
and that mosquito bite on the tip of
your nose…they are all available for
public consumption.
The fact is, historically speaking,
privacy as a concept was an alien
one. In pre-historic times, homes
did not have walls. Hunter-gatherer
societies lived in communal caves.
Hunting, cooking, eating, sleeping,
sex, childbirth, bathing, praying…all
of these activities had an audience.
Privacy, as we know it, is a concept
that evolved only around 500 to 600
years ago.
The earliest practitioners of
privacy were perhaps those whose
sophisticated knowledge of geometry
and mathematics helped them build
walls. However, it was with the
advent of Christianity, and with it,
the concept of internal morality and
the need to cloister oneself from the
evils of society, that privacy gained
currency.
For example, silent reading only
became popular when the printing
press made books cheap enough for
individual ownership.
Pox and the Black Death threw the
spotlight on unclean and crowded
communal living places. And this
inspired the evolution of private
rooms, baths and beds.
By the 15th and 16th century, it
became common for those who could
afford to do so, to shelter themselves
from the public eye.
The Right to Privacy was first formally
addressed in the United States by
Louis Brandeis, an Associate Justice
in the Supreme Court. Ironically,
the primary reason used to justify
this right in 1890 is the one still
used to justify it today: technology’s
encroachment on personal
information.
Laws were passed, and in time,
the Right to Privacy became a
fundamental right.
Yet, in parallel, notwithstanding these
laws and rights, one phenomenon
began to regain strength. Citizens
once again began to find comfort in
being a part of the crowd.
Town-criers, newspapers, postcards,
telegrams, radio and telephone
started reaching out to public
audiences. At town squares, coffee-
houses and public gatherings,
privacy began to lose ground.
Eavesdropping, spying and gossiping
became a rewarding occupation.
So, when during the American
Civil War, intercepted wiretapped
messages landed on President
Lincoln’s table routinely, hardly any
anti-establishment slogans were
raised.
The age of electronic surveillance had
dawned.
Mass surveillance got underway
sometime before World War I.
Military intelligence wore the garb
of national security and passed
private roadblocks. Already, phone
tapping had been ruled constitutional
for effective law enforcement,
largely targeting gangsters in the
Prohibition era. A brief shutdown
of electronic surveillance may
have resulted in the catastrophic
surprise at Pearl Harbour. The rest
is history. Now there was ample
justification for Operation Shamrock
- a comprehensive mass surveillance
program to catch Soviet spies after
World War II.
Thus, blossomed the use and
abuse of technological espionage.
Remember Watergate?
Technological espionage could also
be termed transparency, as long as it
was used by the State, for the greater
common good.
Yet, transparency today has come
to mean that not only the State, but
anyone with the means to pay for
them, can buy your most private
details.
Rising costs and paucity of open
living spaces have once again
made the community living model
popular. Burgeoning skyscrapers,
gated communities and apartment
complexes stand testimony to this
reverse migration.
Your free Bluetooth, wi-fi, smart
homes, smart connections, smart
cards, location tracking devices,
health trackers, unique identity cards
and all the promises they come with
are not really free. They come at
some cost to your privacy.
Every nanosecond, your every
action (including the ones that are
involuntarily happening inside your
mind and body) is usable information
for someone or the other. No
behaviour escapes categorization.
Believing that it is “good for you”,
you have exchanged privacy for
transparency. And you don’t even
know who you have given it to.
The situation is not that dire, of
course. Hopefully, transparency may
usher in accountability, and counter
corruption and other ills that plague
society today. It just might be the
check and balance that is needed
to rein in the unscrupulous and the
powerful. However, the law cannot
discriminate between people. It must
be common for all – the haves and
the have-nots.
Transparency places voluminous
amounts of highly sensitive personal
data in the hands of the government
and private bodies. As of now, there
is no 100% fool-proof mechanism
to protect this data. While there is a
promise of crackdown on corruption
and tax evasion, there is no reciprocal
commitment of protection from the
government in case of identity theft.
Transparency, if used to discriminate,
divide and program human thought
and action, is a ticking time bomb.
It is hard to say if a balance can be
struck…if the light between privacy
and transparency can shine both
ways.
When the future is history, we’ll have
some answers.
Maya George is Vice-
President (Content) at
The PRactice.
Thoughts on Surviving
Surveillance and More
On the need for a privacy law
and the importance of sound
technological design to preserve
both privacy and transparency.
There is a common perception
these days that privacy is no longer
a serious concern for most people.
That is a myth that needs to be
quickly debunked. If that were true,
people would be sharing more
detailed personal information with
abandon. But no matter who it is,
there is always some personal data
that they do not want to put out in
the public domain. That is the real
definition of private information. To
varying degrees, everybody believes
in some form of privacy.
The fact that people share information
more freely online is not indicative
of a shift in our attitude towards
privacy. It just points to another
important right that has become more
prominent in recent times: the right to
publicity. In many ways then, private
information is like currency in the
attention economy. Each of us should
be able to decide how much of it we
want to spend and where.
Any system we devise then to protect
an individual’s right to privacy cannot
impede on his or her desire to share.
They may willingly choose to share
information with the government or
the private sector and that is their
prerogative. However, the problem
arises when they are not completely
aware of what can be done with this
information.
In theory, most people know the
risks involved in sharing personal
details online. But until they have
an actual negative experience as
a result - stalking, identity theft or
a bank account being hacked - it
remains a peripheral concern. A good
analogy would be that of a cigarette
smoker who is completely aware
of the risks of lighting up but only
feels compelled to do something
about it following a cancer diagnosis.
Awareness, in both instances, does
not lead to prevention.
This is where regulation can come in
to protect individual interests. Many
people choose not to wear seat
belts but the government doesn’t
depend on accidents to change
this behaviour. Instead, it uses a
more proactive approach based on
enforcing laws mandating seat belt
use.
A good privacy law has to do two
things. It needs to be built around
protecting the rights of citizens
but it should also provide a more
uniform landscape for corporations
to operate in. There is tremendous
opportunity for monetization of
personal information today. However,
corporations may not be willing to
take risks in developing products to
take advantage of this opportunity
in the absence of a predictable legal
environment.
There are already about fifty sectoral
laws in India covering media,
healthcare, banking, e-governance
and more. But they have been
developed at different points in time
and don’t follow the same standards.
Many are also outdated.
What we need now is a horizontal
layer and an omnibus law that will
be administered by the Office of
the Privacy Commissioner. This law
should avoid going into too much
detail and steer clear of niche rules
for different sectors. Managing the
nuances of areas as varied as Fintech
and HR can be achieved through a
system of co-regulation under which
each industry is encouraged to come
up with its own set of rules and
standards. The Privacy Commissioner
can examine these for compliance
with the spirit of the law and, in some
cases, suggest tweaks to improve
their efficacy.
The purpose of the law is to provide
a high level framework, largely
consisting of principles issued by
the privacy regulator. Beyond that, a
co-regulatory process will ensure that
we don’t over-regulate industry and
stifle innovation.
The right to privacy is a fundamental
right for individuals but so is the
right to transparency. In India, the
latter is enabled by the RTI and the
expectation it has created is that
the government shares data with
its citizens. Privacy, on the other
hand, needs secure technology in
order to be protected. A project like
UIDAI bills itself as a unique identity
database but creeps into the realm of
surveillance with its use of biometric
technology. Its primary design flaw
lies in the fact that all its information
resides in a centralized database that
is essentially a honey pot for hackers.
Even if the information is sealed,
there is a price for access that may
tempt an insider. And given that
the data can be tampered with, the
design of UIDAI is not good for either
privacy or transparency.
These issues are rarely debated
because UIDAI is a pet project of
techno-utopians. When it comes to
technology, this group believes that
more is better than less, expensive
options are likely to work better
than cheaper ones, and complex
is preferable to simple. This is not
always true but techno-utopianism is
an ideology that is increasingly hard
to counter.
The reality is that surveillance,
whether through UIDAI or another
system, is an important and
inescapable ingredient in national
security. It’s a bit like salt in cooking.
You need tiny amounts to truly
appreciate the various flavours of
security but, if you go overboard
with it, you may actually undermine
it. Once we have all the necessary
elements of a privacy law in place,
then surveillance can happen in a
targeted fashion. However, mass
surveillance under which everybody
is surveilled at all times is never
justified.
In a democracy, privacy, security
and transparency are all equally
important. With the right legisla-
tive framework and technological
backbone, we can have them all.
Sunil Abraham
is the Executive Director
of the Centre for
Internet and Society,
a Bangalore-based
research organisation.- As communicated to Viewpoint
All in the Pursuit of a Story
Indian journalism and related
thoughts on privacy, anonymity
and data-driven stories.
When it comes to privacy, there are
numerous boundaries that news
organizations must ideally observe.
Unfortunately, in India, the vast
majority do not do that. There are
a slew of factors responsible for
this - the primary ones being failing
business models, a lack of editorial
control and indifference towards
ethics across media outlets. We see
this blatant disregard for privacy in
television news all the time. There
are several lines news channels
should not cross when covering a
story and it doesn’t take tremendous
journalistic instincts to figure out
where these lie. They involve simple
guidelines such as respecting the
privacy of assault victims, those who
have been otherwise victimised or
who specifically ask for privacy. But
as a community, we largely ignore
those boundaries. In some cases
of rape, we may not reveal names
but we still provide enough clues
regarding the identitiies of the victims.
So, we have still violated the privacy
rule in spirit, if not by its formal
definition.
Intense competition is one reason
why issues of privacy are
sidestepped in the industry. Television
is a prime example of such a
competitive landscape. At last count,
there were 700 news channels across
India of which no more than ten are
profitable. That gives one a sense
for the financial pressure faced by
Indian media. It may not justify the
behaviour but it does explain it.
There is no doubt that a journalistic
code of ethics is vital for every news
reporting organization. Again, this
is something most Indian news
organisations have not formalised. A
handful do operate under a published
code of ethics or an ombudsman. But
such ethical guidelines or oversight
are largely missing across the board.
Another important aspect of privacy
in journalism involves protecting
the anonymity of sources. Reliable
sources are vital to journalism. When
they provide information of a sensitive
nature, they may also be subject
to retaliatory action. Increasingly,
governments everywhere are using
the bogey of national interest to
coerce or intimidate journalists into
revealing their sources.
Identifying sources is something
journalists should do in the rarest
of rare cases - such as when an
individual’s life or personal safety
is under threat. National interest
is not grounds for breaking this
agreement. Once we start using
that as a test, we will find ourselves
on a slippery slope. It weakens our
credibility with potential sources,
making them less likely to open up
in the future. It also compromises
a big part of journalism’s role in a
democracy - to serve as a watchdog
that calls attention to the missteps
of government. In this adversarial
capacity, we have to be ready to face
some pressure and even harassment.
The rise of populism globally has
already impacted journalism’s ability
to be truly adversarial. In places like
Turkey, an increasingly dictatorial ruler
has pre-emptively imprisoned close
to 200 journalists who might have
opposed his agenda. In a democracy,
the pressure is more subtle but still
real. The best way to resist it is for
news outlets to present a united front
against such coercion. Unfortunately,
that is difficult to achieve in a
fragmented and factionalised media
landscape. And journalism in India,
despite having expanded significantly
in recent years, has also caved in the
face of growing populism. In-depth
investigation and coverage - of public
schemes or of the inner functioning of
governments or businesses - is hard
to come by in this environment.
It is a truism of our time that we are
living in an age of information or news
overload. At the same time, our ability
to distinguish between truth and
falsehood is greatly diminished. The
24/7 avalanche of news - both real
and fake - comes at us from different
angles through the phones we can’t
stop checking. We no longer have
the time or inclination to focus on a
story in order to assess its credibility
or importance. It’s incumbent upon
journalism and journalists to address
A Changing View of
Privacy?
How have our notions of privacy
shifted over the last two decades?
Are we letting go of our expectation
of it? Does a younger generation of
digital natives care less about the
issue?
Researchers and marketers have
been examining these and related
questions more closely in recent
years because the answers are
relevant for policy, legislation and
guidelines surrounding privacy.
Interestingly, studies seem to indicate
that the generational gap in this area
is not as stark as is widely assumed.
A 2013 Washington Post-Pew
Research Center poll found that
while online sharing was widespread
among the young, older individuals
were not too far behind. So, there
may be a degree of stereotyping that
comes into play when discussing the
digital habits of millennials.
However, the same poll (as well
as similar surveys) also found
that millennials are less worried
about being targeted by marketers
Samar Halarnkar
is Editor of IndiaSpend.
com, a public interest
journalism website.
- As communicated to Viewpoint
this issue. This is where data can
come into play. For example, we can
run the statements of government
leaders, politicians and other public
figures through regular fact checks. In
the process, we are likely to find that
many of them routinely exaggerate,
misrepresent or distort these facts.
The problem with reportage is that it
forces us to occupy some position
on the ideological spectrum. But
data enables us to place people,
events and trends in perspective
without resorting to subjective
analysis. To the extent that we can
strip out opinion and provide just the
facts, it allows people to arrive at
their own considered conclusions.
Such data-driven storytelling will
be important if journalism has to
push back against the onslaught
of alternative news and boost its
relevance.
Varsha Srinivasa
is a 19 year old who is
currently studying at the
University of California in
Los Angeles (UCLA).
than their parents. They express
a higher degree of concern about
government-backed surveillance but
rarely change their online behaviour
to reflect this concern.
To quote a senior Pew researcher
associated with the study: “Privacy
is not an on/off switch-it’s more like a
spectrum. We make various choices
in various situations, depending on
perceived risks and benefits.”
For now, it appears as if the internet
has redefined risk boundaries for
everyone on it, regardless of when
they were born.
Source:
Greenblatt, Alan. When it Comes to Online
Privacy, a Disconnect for the Young.
<http://www.npr.org/sections/alltechcon-
sidered/2013/06/10/190433719/when-it-
comes-to- online-privacy-a- disconnect-for-
the-young>
Born Free to Share:
A millennial viewpoint
I think technology is one of the
greatest ironies of my life - the
more I use it, the less I realize how
much I rely on it. It seems to extend
its influence a bit more everyday,
whether it’s through a new app,
a new device, or a new website.
And so, when I do take the time to
sit back and consider how deeply
immersed I am in the digital realm,
I’m always taken aback at how
helpless I would be without it.
It’s quite clear that this intense
dependence on the internet is
shared by almost all millennials
today, and social media in particular
is a powerful force in our lives. A
five second scan of a stranger’s
Facebook timeline can give us their
relationship status, their college,
and details about their most recent
road trip. This begs the question -
with so much personal information
readily available to the masses, has
our sense of privacy and security
diminished?
In general, I don’t feel threatened by
the amount of information I share
with others on the internet, and as
far as I can tell, neither do my peers.
I believe that this lack of concern
stems from the way that teenagers
take advantage of social media. We
use it to manufacture new, virtual
versions of ourselves, versions that
are constantly laughing with friends
or taking interesting trips. Because of
the amount of control we can exert
over our digital personas, we can
ensure that the world only sees what
we want them to see. Knowing that
photographs or posts online may not
be an entirely accurate representation
of our experiences allows us to retain
some semblance of privacy - only we
know the real truth.
We undoubtedly share more of
ourselves with the public than the
generations before us did, but I
think that the sheer number of
young people revealing the same
information about themselves quells
any concerns we may have about
security. Posting your hometown
on Facebook or Instagram seems
less frightening if you know that the
majority of your friends are doing it
too.
Additionally, as an article in The
Atlantic points out, users of social
media sites are already “primed
to give up their right to be alone”.
Most sites will ask strings of
questions about your past education,
relationships, and homes, making it
seem as though it is perfectly safe
and normal to post such things.
These factors, along with the fact
that young people are generally less
paranoid about the dangers of the
outside world than adults, are - in
my opinion - what allow millennials
to be unconcerned with their lack of
privacy online. There are, of course,
variations in terms of the amount of
information that is shared, but as a
group, we feel far less violated by
digital sharing and are less likely to
find it intrusive.
It’ll be interesting to see whether this
feeling changes as we grow older
and are faced with some of the harsh
realities of the world, but for now, we
are the generation that has grown up
along with the internet, and we are
not yet afraid of it.
In Defense of the Flawed
Whistleblower
Whistleblowers are not always
saints, but they don’t need
to be.
Long before transparency
became the byword it is today,
whistleblowers were the ones
holding public entities accountable.
Armed with insider access and a
hyperactive moral compass, these
individuals routinely exposed
corruption, fraud and other forms
of unethical behavior within
organizations.
There are famous and, in some
cases, infamous whistleblowers,
And then there are lesser known
ones who do their whistleblowing
away from the media spotlight. For
every Edward Snowden granting
interviews from Russia, there is
probably an accountant who quietly
and unceremoniously lifts the cover
on his employer’s book-keeping
violations.
The celebrity variety is known to
tackle outsized issues such as
the Orwellian spying tactics of
governments. In 2013, Edward
Snowden’s leaks kickstarted
References:
http://blogs.reuters.com/jackshafer/2012/02/21/
what-made-deep-throat-leak/
https://www.theguardian.com/world/2013/jun/09/
edward-snowden-nsa-whistleblower-surveillance
https://www.theguardian.com/media/2010/jul/14/
julian-assange-whistleblower-wikileaks
https://www.psychologytoday.com/blog/
sideways-view/201310/whistleblowers
http://www.livemint.com/
Politics/00dYm9IyrdHsMJDVJe5vYN/Supreme-Court-
wont-interfere-with-whistleblower-law.html
a public debate about mass
surveillance and the individual right
to privacy. The former CIA employee
has claimed a larger purpose aimed
at furthering public interest in his
actions. Despite that, his manner
of exposing the overreach of
American intelligence networks has
been controversial. He is wanted
in the US for leaking top secret
documents and violating World War
I era laws against espionage. Public
opinion is divided on whether he is
a hero or a traitor although there is
greater support for him outside the
country and among millenials.
It was with a view to protecting
leakers like Snowden and their right
to leak that whistleblowing site,
Wikileaks, was launched in 2006. Its
founder, Julian Assange, is nothing if
not controversial. Even his supporters
view him as a flawed hero with the
shadow of sexual assault charges
still hanging over him. To his critics,
Assange is an egomaniac who is not
held back by scruples of any kind.
Still, this self-styled ‘information
archivist’ is not one to be deterred in
his mission. Given his approach to
information dissemination, Assange is
largely at odds with traditional news
reporting. He has accused journalists
of not doing enough to protect their
sources and of being sloppy with
their homework, among other
failings.
For the most part, however,
whistleblowers and journalists have
been partners in a joint quest to
bring the truth to light, the former
providing the facts; the latter the
storytelling.
One of the biggest scoops in US
political history was delivered by
two journalists based on information
supplied to them by a source
cryptically codenamed ‘Deep
Throat’. It was only much later that
that Deep Throat was identified as
Mark Felt, an FBI long-timer who
devised an elaborate system to talk
to the Washington Post journalists
without being detected. The story
that Bob Woodward and Carl
Bernstein subsequently published in
1972 about the events at Watergate
and the degree to which the Nixon
administration was eavesdropping
on political adversaries, brought
down that presidency.
For Felt, it was a dangerous gambit
given his position within the FBI and
the political environment at the time.
Ever since his involvement became
public knowledge, many have
speculated on why he did it. In more
recent years, Woodward himself has
concluded that Felt’s motivation
was not entirely patriotic. Instead,
he was probably driven to talk by a
personal vendetta against the Nixon
administration after it had bypassed
him for the role of FBI Director.
All of this may be why
whistleblowers make such complex
case studies. On the surface,
their actions appear heroic but
their motives are not always easy
to decipher. Particularly now, at
a time when dirty linen can be
washed and aired completely on
social media, organizations have
to be mindful of the damage that
an angry and vengeful employee
can do. Increasingly, it is also hard
to separate real whistleblowers
from trolls taking aim under the
cover of anonymity. The irony
here is that anonymity has largely
been recognized as necessary for
whistleblowing to flourish without
fear of retaliation. Now, it may
also be a shield for those who just
want to fire unwarranted salvos at
organizations with which they are
miffed.
But when one considers how
many reforms across industries
whistleblowing has enabled over
the decades, this seems like a
minor consideration. Dedicated
whistleblowers press ahead despite
public backlash and accusations
of disloyalty to company or
country. Globally, they have
exposed malpractice in healthcare,
challenged the polluting ways of
energy companies and held Big
Tobacco responsible for concealing
important research on the effects of
smoking.
In India, questioning crusaders
have tried to expose adulteration
and extortion as well as the general
sleaze and corruption that taint our
lives and environment.
The cost of pursuing the cause
can be harassment, persecution
and even death. The tragic cases
Sangita Srinivasa
is a Bangalore-based
writer and the editor
of Viewpoint.
of outspoken individuals like
Satyendra Dubey and Manjunath
Shanmugham remind us that
whistleblowing is often fatal in India.
The starkness of this reality moved
the Indian parliament to strengthen
protection for whistleblowers in
2014 but several provisions of
the new law are still being ironed
out. Even when it does pass,
there is likely to be a gap between
legislation and enforcement.
Clearly, what we should be
examining more closely is not the
motivation of whistleblowers but the
degree to which they are protected
from their targets. The world is
not served by a detailed character
sketch of a whistleblower. But it is
made poorer by the untimely death
of one.
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Privacy Transparency Secrecy - The PRactice April 2017 issue

  • 1. Vol 9 | Issue 2 | April 2017 Privacy Transparency Secrecy New Definitions in an Open World
  • 2. We often talk about privacy but don’t seem to really understand it in all its complexity. We are concerned about giving up our right to it but are unclear about what it is exactly that worries us. Going Luddite is not really an option but we would still like to understand how technology is intruding into spaces that were previously off limits. This issue of Viewpoint seeks to examine various aspects of privacy and information sharing against this backdrop of technological expansion and vague fear. There is a a fascinating historical perspective on privacy, a viewpoint from an internet The Past and Future of Privacy: A spirited analysis of the evolution of privacy from hunter gatherer times to the modern era. Surviving Surveillance and More: How regulation and technology can be leveraged to preserve privacy and enable transparency. All in the Pursuit of a Story: Indian journalism and related thoughts on privacy, anonymity and data-driven stories. A Changing View of Privacy?: The privacy concerns of different generations and the sharing habits of millennials. researcher describing the primary flaw in the design of Aadhar, a view on media ethics in this area and a millennial’s take on what privacy means to her and her generation. We think you will enjoy these articles and their attempt to map ideas of privacy in an increasingly open world. Decoding Privacy In this issue
  • 3. The Past and Future of Privacy A spirited analysis of the evolution of privacy from hunter-gatherer times to the modern era. How will it play out in the future? Only time may tell. What is Privacy? Simply speaking, privacy is the state of being free from public attention. It is the right of an individual to stay away from the public eye. It is not secrecy. It is, however, your freedom from intrusion and interference. Your right to privacy is a fundamental human right, as articulated in the United Nations Universal Declaration of Human Rights, and it is non-negotiable. What’s more, you shouldn’t have to hide in the remotest corners of Siberia to exercise this right. Information privacy, on the other hand, is a different kettle of fish. Information privacy is the right to have some control over how your personal information is collected and used. In today’s world, information privacy steps across boundaries and joins forces with transparency. Which brings us to the next question: what exactly is Transparency?
  • 4. Again, broadly speaking, transparency is the state of being open to public scrutiny. However, a closer look indicates that the interpretation of transparency is three-pronged. 1. Transparency as a public value embraced by society to counter misdeeds 2. Transparency that is synonymous with out-in-the-open decision- making by governments and other bodies 3. Transparency as a pillar of good governance in programs, policies, organizations, and nations. Privacy and transparency are both entirely desirable. Yet, of late, it seems to be a case of either – or. In a world that is zipping towards a flat and transparent environment, it seems like privacy, as it was known and respected in the past, is redundant. As individuals and as a society, the scales seem to be tipping in favour of laying it all out in the open. Starting with selfies and social media, we place our most intimate moments into the hands of complete strangers. Love, grief, passion, elation, break-ups, anger, hunger, celebration, funerals, religion, political affiliation and that mosquito bite on the tip of your nose…they are all available for public consumption. The fact is, historically speaking, privacy as a concept was an alien one. In pre-historic times, homes did not have walls. Hunter-gatherer societies lived in communal caves. Hunting, cooking, eating, sleeping, sex, childbirth, bathing, praying…all of these activities had an audience. Privacy, as we know it, is a concept that evolved only around 500 to 600 years ago. The earliest practitioners of privacy were perhaps those whose sophisticated knowledge of geometry and mathematics helped them build walls. However, it was with the advent of Christianity, and with it, the concept of internal morality and the need to cloister oneself from the evils of society, that privacy gained currency. For example, silent reading only became popular when the printing press made books cheap enough for individual ownership. Pox and the Black Death threw the spotlight on unclean and crowded communal living places. And this inspired the evolution of private rooms, baths and beds. By the 15th and 16th century, it became common for those who could afford to do so, to shelter themselves from the public eye. The Right to Privacy was first formally addressed in the United States by Louis Brandeis, an Associate Justice in the Supreme Court. Ironically, the primary reason used to justify this right in 1890 is the one still used to justify it today: technology’s encroachment on personal information. Laws were passed, and in time, the Right to Privacy became a fundamental right. Yet, in parallel, notwithstanding these laws and rights, one phenomenon began to regain strength. Citizens once again began to find comfort in being a part of the crowd. Town-criers, newspapers, postcards, telegrams, radio and telephone started reaching out to public audiences. At town squares, coffee- houses and public gatherings, privacy began to lose ground. Eavesdropping, spying and gossiping became a rewarding occupation. So, when during the American Civil War, intercepted wiretapped messages landed on President Lincoln’s table routinely, hardly any anti-establishment slogans were raised. The age of electronic surveillance had dawned. Mass surveillance got underway sometime before World War I. Military intelligence wore the garb of national security and passed private roadblocks. Already, phone tapping had been ruled constitutional for effective law enforcement, largely targeting gangsters in the Prohibition era. A brief shutdown of electronic surveillance may have resulted in the catastrophic surprise at Pearl Harbour. The rest is history. Now there was ample justification for Operation Shamrock - a comprehensive mass surveillance program to catch Soviet spies after World War II. Thus, blossomed the use and abuse of technological espionage. Remember Watergate? Technological espionage could also be termed transparency, as long as it was used by the State, for the greater common good. Yet, transparency today has come to mean that not only the State, but anyone with the means to pay for them, can buy your most private details. Rising costs and paucity of open living spaces have once again made the community living model popular. Burgeoning skyscrapers, gated communities and apartment complexes stand testimony to this reverse migration. Your free Bluetooth, wi-fi, smart homes, smart connections, smart cards, location tracking devices, health trackers, unique identity cards and all the promises they come with are not really free. They come at some cost to your privacy. Every nanosecond, your every action (including the ones that are involuntarily happening inside your mind and body) is usable information for someone or the other. No behaviour escapes categorization. Believing that it is “good for you”, you have exchanged privacy for transparency. And you don’t even know who you have given it to. The situation is not that dire, of course. Hopefully, transparency may usher in accountability, and counter corruption and other ills that plague society today. It just might be the check and balance that is needed to rein in the unscrupulous and the powerful. However, the law cannot
  • 5. discriminate between people. It must be common for all – the haves and the have-nots. Transparency places voluminous amounts of highly sensitive personal data in the hands of the government and private bodies. As of now, there is no 100% fool-proof mechanism to protect this data. While there is a promise of crackdown on corruption and tax evasion, there is no reciprocal commitment of protection from the government in case of identity theft. Transparency, if used to discriminate, divide and program human thought and action, is a ticking time bomb. It is hard to say if a balance can be struck…if the light between privacy and transparency can shine both ways. When the future is history, we’ll have some answers. Maya George is Vice- President (Content) at The PRactice. Thoughts on Surviving Surveillance and More On the need for a privacy law and the importance of sound technological design to preserve both privacy and transparency. There is a common perception these days that privacy is no longer a serious concern for most people. That is a myth that needs to be quickly debunked. If that were true, people would be sharing more detailed personal information with abandon. But no matter who it is, there is always some personal data that they do not want to put out in the public domain. That is the real definition of private information. To varying degrees, everybody believes in some form of privacy. The fact that people share information more freely online is not indicative of a shift in our attitude towards privacy. It just points to another important right that has become more prominent in recent times: the right to publicity. In many ways then, private information is like currency in the attention economy. Each of us should be able to decide how much of it we want to spend and where. Any system we devise then to protect an individual’s right to privacy cannot impede on his or her desire to share.
  • 6. They may willingly choose to share information with the government or the private sector and that is their prerogative. However, the problem arises when they are not completely aware of what can be done with this information. In theory, most people know the risks involved in sharing personal details online. But until they have an actual negative experience as a result - stalking, identity theft or a bank account being hacked - it remains a peripheral concern. A good analogy would be that of a cigarette smoker who is completely aware of the risks of lighting up but only feels compelled to do something about it following a cancer diagnosis. Awareness, in both instances, does not lead to prevention. This is where regulation can come in to protect individual interests. Many people choose not to wear seat belts but the government doesn’t depend on accidents to change this behaviour. Instead, it uses a more proactive approach based on enforcing laws mandating seat belt use. A good privacy law has to do two things. It needs to be built around protecting the rights of citizens but it should also provide a more uniform landscape for corporations to operate in. There is tremendous opportunity for monetization of personal information today. However, corporations may not be willing to take risks in developing products to take advantage of this opportunity in the absence of a predictable legal environment. There are already about fifty sectoral laws in India covering media, healthcare, banking, e-governance and more. But they have been developed at different points in time and don’t follow the same standards. Many are also outdated. What we need now is a horizontal layer and an omnibus law that will be administered by the Office of the Privacy Commissioner. This law should avoid going into too much detail and steer clear of niche rules for different sectors. Managing the nuances of areas as varied as Fintech and HR can be achieved through a system of co-regulation under which each industry is encouraged to come up with its own set of rules and standards. The Privacy Commissioner can examine these for compliance with the spirit of the law and, in some cases, suggest tweaks to improve their efficacy. The purpose of the law is to provide a high level framework, largely consisting of principles issued by the privacy regulator. Beyond that, a co-regulatory process will ensure that we don’t over-regulate industry and stifle innovation. The right to privacy is a fundamental right for individuals but so is the right to transparency. In India, the latter is enabled by the RTI and the expectation it has created is that the government shares data with its citizens. Privacy, on the other hand, needs secure technology in order to be protected. A project like UIDAI bills itself as a unique identity database but creeps into the realm of surveillance with its use of biometric
  • 7. technology. Its primary design flaw lies in the fact that all its information resides in a centralized database that is essentially a honey pot for hackers. Even if the information is sealed, there is a price for access that may tempt an insider. And given that the data can be tampered with, the design of UIDAI is not good for either privacy or transparency. These issues are rarely debated because UIDAI is a pet project of techno-utopians. When it comes to technology, this group believes that more is better than less, expensive options are likely to work better than cheaper ones, and complex is preferable to simple. This is not always true but techno-utopianism is an ideology that is increasingly hard to counter. The reality is that surveillance, whether through UIDAI or another system, is an important and inescapable ingredient in national security. It’s a bit like salt in cooking. You need tiny amounts to truly appreciate the various flavours of security but, if you go overboard with it, you may actually undermine it. Once we have all the necessary elements of a privacy law in place, then surveillance can happen in a targeted fashion. However, mass surveillance under which everybody is surveilled at all times is never justified. In a democracy, privacy, security and transparency are all equally important. With the right legisla- tive framework and technological backbone, we can have them all. Sunil Abraham is the Executive Director of the Centre for Internet and Society, a Bangalore-based research organisation.- As communicated to Viewpoint All in the Pursuit of a Story Indian journalism and related thoughts on privacy, anonymity and data-driven stories. When it comes to privacy, there are numerous boundaries that news organizations must ideally observe. Unfortunately, in India, the vast majority do not do that. There are a slew of factors responsible for this - the primary ones being failing business models, a lack of editorial control and indifference towards ethics across media outlets. We see this blatant disregard for privacy in television news all the time. There are several lines news channels should not cross when covering a story and it doesn’t take tremendous journalistic instincts to figure out where these lie. They involve simple guidelines such as respecting the privacy of assault victims, those who have been otherwise victimised or who specifically ask for privacy. But as a community, we largely ignore those boundaries. In some cases of rape, we may not reveal names but we still provide enough clues regarding the identitiies of the victims. So, we have still violated the privacy rule in spirit, if not by its formal definition.
  • 8. Intense competition is one reason why issues of privacy are sidestepped in the industry. Television is a prime example of such a competitive landscape. At last count, there were 700 news channels across India of which no more than ten are profitable. That gives one a sense for the financial pressure faced by Indian media. It may not justify the behaviour but it does explain it. There is no doubt that a journalistic code of ethics is vital for every news reporting organization. Again, this is something most Indian news organisations have not formalised. A handful do operate under a published code of ethics or an ombudsman. But such ethical guidelines or oversight are largely missing across the board. Another important aspect of privacy in journalism involves protecting the anonymity of sources. Reliable sources are vital to journalism. When they provide information of a sensitive nature, they may also be subject to retaliatory action. Increasingly, governments everywhere are using the bogey of national interest to coerce or intimidate journalists into revealing their sources. Identifying sources is something journalists should do in the rarest of rare cases - such as when an individual’s life or personal safety is under threat. National interest is not grounds for breaking this agreement. Once we start using that as a test, we will find ourselves on a slippery slope. It weakens our credibility with potential sources, making them less likely to open up in the future. It also compromises a big part of journalism’s role in a democracy - to serve as a watchdog that calls attention to the missteps of government. In this adversarial capacity, we have to be ready to face some pressure and even harassment. The rise of populism globally has already impacted journalism’s ability to be truly adversarial. In places like Turkey, an increasingly dictatorial ruler has pre-emptively imprisoned close to 200 journalists who might have opposed his agenda. In a democracy, the pressure is more subtle but still real. The best way to resist it is for news outlets to present a united front against such coercion. Unfortunately, that is difficult to achieve in a fragmented and factionalised media landscape. And journalism in India, despite having expanded significantly in recent years, has also caved in the face of growing populism. In-depth investigation and coverage - of public schemes or of the inner functioning of governments or businesses - is hard to come by in this environment. It is a truism of our time that we are living in an age of information or news overload. At the same time, our ability to distinguish between truth and falsehood is greatly diminished. The 24/7 avalanche of news - both real and fake - comes at us from different angles through the phones we can’t stop checking. We no longer have the time or inclination to focus on a story in order to assess its credibility or importance. It’s incumbent upon journalism and journalists to address
  • 9. A Changing View of Privacy? How have our notions of privacy shifted over the last two decades? Are we letting go of our expectation of it? Does a younger generation of digital natives care less about the issue? Researchers and marketers have been examining these and related questions more closely in recent years because the answers are relevant for policy, legislation and guidelines surrounding privacy. Interestingly, studies seem to indicate that the generational gap in this area is not as stark as is widely assumed. A 2013 Washington Post-Pew Research Center poll found that while online sharing was widespread among the young, older individuals were not too far behind. So, there may be a degree of stereotyping that comes into play when discussing the digital habits of millennials. However, the same poll (as well as similar surveys) also found that millennials are less worried about being targeted by marketers Samar Halarnkar is Editor of IndiaSpend. com, a public interest journalism website. - As communicated to Viewpoint this issue. This is where data can come into play. For example, we can run the statements of government leaders, politicians and other public figures through regular fact checks. In the process, we are likely to find that many of them routinely exaggerate, misrepresent or distort these facts. The problem with reportage is that it forces us to occupy some position on the ideological spectrum. But data enables us to place people, events and trends in perspective without resorting to subjective analysis. To the extent that we can strip out opinion and provide just the facts, it allows people to arrive at their own considered conclusions. Such data-driven storytelling will be important if journalism has to push back against the onslaught of alternative news and boost its relevance.
  • 10. Varsha Srinivasa is a 19 year old who is currently studying at the University of California in Los Angeles (UCLA). than their parents. They express a higher degree of concern about government-backed surveillance but rarely change their online behaviour to reflect this concern. To quote a senior Pew researcher associated with the study: “Privacy is not an on/off switch-it’s more like a spectrum. We make various choices in various situations, depending on perceived risks and benefits.” For now, it appears as if the internet has redefined risk boundaries for everyone on it, regardless of when they were born. Source: Greenblatt, Alan. When it Comes to Online Privacy, a Disconnect for the Young. <http://www.npr.org/sections/alltechcon- sidered/2013/06/10/190433719/when-it- comes-to- online-privacy-a- disconnect-for- the-young> Born Free to Share: A millennial viewpoint I think technology is one of the greatest ironies of my life - the more I use it, the less I realize how much I rely on it. It seems to extend its influence a bit more everyday, whether it’s through a new app, a new device, or a new website. And so, when I do take the time to sit back and consider how deeply immersed I am in the digital realm, I’m always taken aback at how helpless I would be without it. It’s quite clear that this intense dependence on the internet is shared by almost all millennials today, and social media in particular is a powerful force in our lives. A five second scan of a stranger’s Facebook timeline can give us their relationship status, their college, and details about their most recent road trip. This begs the question - with so much personal information readily available to the masses, has our sense of privacy and security diminished? In general, I don’t feel threatened by the amount of information I share with others on the internet, and as far as I can tell, neither do my peers. I believe that this lack of concern stems from the way that teenagers take advantage of social media. We use it to manufacture new, virtual versions of ourselves, versions that are constantly laughing with friends or taking interesting trips. Because of the amount of control we can exert over our digital personas, we can ensure that the world only sees what we want them to see. Knowing that photographs or posts online may not be an entirely accurate representation of our experiences allows us to retain some semblance of privacy - only we know the real truth. We undoubtedly share more of ourselves with the public than the generations before us did, but I think that the sheer number of young people revealing the same information about themselves quells any concerns we may have about security. Posting your hometown on Facebook or Instagram seems less frightening if you know that the majority of your friends are doing it too. Additionally, as an article in The Atlantic points out, users of social media sites are already “primed to give up their right to be alone”. Most sites will ask strings of questions about your past education, relationships, and homes, making it seem as though it is perfectly safe and normal to post such things. These factors, along with the fact that young people are generally less paranoid about the dangers of the outside world than adults, are - in my opinion - what allow millennials to be unconcerned with their lack of privacy online. There are, of course, variations in terms of the amount of information that is shared, but as a group, we feel far less violated by digital sharing and are less likely to find it intrusive. It’ll be interesting to see whether this feeling changes as we grow older and are faced with some of the harsh realities of the world, but for now, we are the generation that has grown up along with the internet, and we are not yet afraid of it.
  • 11. In Defense of the Flawed Whistleblower Whistleblowers are not always saints, but they don’t need to be. Long before transparency became the byword it is today, whistleblowers were the ones holding public entities accountable. Armed with insider access and a hyperactive moral compass, these individuals routinely exposed corruption, fraud and other forms of unethical behavior within organizations. There are famous and, in some cases, infamous whistleblowers, And then there are lesser known ones who do their whistleblowing away from the media spotlight. For every Edward Snowden granting interviews from Russia, there is probably an accountant who quietly and unceremoniously lifts the cover on his employer’s book-keeping violations. The celebrity variety is known to tackle outsized issues such as the Orwellian spying tactics of governments. In 2013, Edward Snowden’s leaks kickstarted
  • 12. References: http://blogs.reuters.com/jackshafer/2012/02/21/ what-made-deep-throat-leak/ https://www.theguardian.com/world/2013/jun/09/ edward-snowden-nsa-whistleblower-surveillance https://www.theguardian.com/media/2010/jul/14/ julian-assange-whistleblower-wikileaks https://www.psychologytoday.com/blog/ sideways-view/201310/whistleblowers http://www.livemint.com/ Politics/00dYm9IyrdHsMJDVJe5vYN/Supreme-Court- wont-interfere-with-whistleblower-law.html a public debate about mass surveillance and the individual right to privacy. The former CIA employee has claimed a larger purpose aimed at furthering public interest in his actions. Despite that, his manner of exposing the overreach of American intelligence networks has been controversial. He is wanted in the US for leaking top secret documents and violating World War I era laws against espionage. Public opinion is divided on whether he is a hero or a traitor although there is greater support for him outside the country and among millenials. It was with a view to protecting leakers like Snowden and their right to leak that whistleblowing site, Wikileaks, was launched in 2006. Its founder, Julian Assange, is nothing if not controversial. Even his supporters view him as a flawed hero with the shadow of sexual assault charges still hanging over him. To his critics, Assange is an egomaniac who is not held back by scruples of any kind. Still, this self-styled ‘information archivist’ is not one to be deterred in his mission. Given his approach to information dissemination, Assange is largely at odds with traditional news reporting. He has accused journalists of not doing enough to protect their sources and of being sloppy with their homework, among other failings. For the most part, however, whistleblowers and journalists have been partners in a joint quest to bring the truth to light, the former providing the facts; the latter the storytelling. One of the biggest scoops in US political history was delivered by two journalists based on information supplied to them by a source cryptically codenamed ‘Deep Throat’. It was only much later that that Deep Throat was identified as Mark Felt, an FBI long-timer who devised an elaborate system to talk to the Washington Post journalists without being detected. The story that Bob Woodward and Carl Bernstein subsequently published in 1972 about the events at Watergate and the degree to which the Nixon administration was eavesdropping on political adversaries, brought down that presidency. For Felt, it was a dangerous gambit given his position within the FBI and the political environment at the time. Ever since his involvement became public knowledge, many have speculated on why he did it. In more recent years, Woodward himself has concluded that Felt’s motivation was not entirely patriotic. Instead, he was probably driven to talk by a personal vendetta against the Nixon administration after it had bypassed him for the role of FBI Director. All of this may be why whistleblowers make such complex case studies. On the surface, their actions appear heroic but their motives are not always easy to decipher. Particularly now, at a time when dirty linen can be washed and aired completely on social media, organizations have to be mindful of the damage that an angry and vengeful employee can do. Increasingly, it is also hard to separate real whistleblowers from trolls taking aim under the cover of anonymity. The irony here is that anonymity has largely been recognized as necessary for whistleblowing to flourish without fear of retaliation. Now, it may also be a shield for those who just want to fire unwarranted salvos at organizations with which they are miffed. But when one considers how many reforms across industries whistleblowing has enabled over the decades, this seems like a minor consideration. Dedicated whistleblowers press ahead despite public backlash and accusations of disloyalty to company or country. Globally, they have exposed malpractice in healthcare, challenged the polluting ways of energy companies and held Big Tobacco responsible for concealing important research on the effects of smoking. In India, questioning crusaders have tried to expose adulteration and extortion as well as the general sleaze and corruption that taint our lives and environment. The cost of pursuing the cause can be harassment, persecution and even death. The tragic cases Sangita Srinivasa is a Bangalore-based writer and the editor of Viewpoint. of outspoken individuals like Satyendra Dubey and Manjunath Shanmugham remind us that whistleblowing is often fatal in India. The starkness of this reality moved the Indian parliament to strengthen protection for whistleblowers in 2014 but several provisions of the new law are still being ironed out. Even when it does pass, there is likely to be a gap between legislation and enforcement. Clearly, what we should be examining more closely is not the motivation of whistleblowers but the degree to which they are protected from their targets. The world is not served by a detailed character sketch of a whistleblower. But it is made poorer by the untimely death of one.
  • 13. Viewpoint is a quarterly thought publication produced by The PRactice. Please send your views and feedback to viewpoint@the-practice.net | www.the-practice.net Viewpoint now available on