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THE LLOYDS BANKING GROUP
FOCUS AND STRATEGY  Best in class operational efficiency A great place for all our colleagues to work To manage risk prudently To build deep and lasting customer relationships To be recognised as the best financial services company by customers colleagues and shareholders
OUR BUSINESS RETAIL INSURANCE WEALTH AND INTERNATIONAL WHOLESALE
SUCCEEDING TOGETHER Agree Disagree “ It is important to me that the company I work for is actively engaged in combating climate change and other environment related issues”
LOOKING BEYOND OUR DIRECT IMPACTS
RARELY HAS AN ISSUE AFFECTED EVERY VALUE CREATION LEVER Impacts of  Sustainability Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Pricing Power Cost of Capital Risk Premiums New Market Entry Market Share Employee recruitment &  engagement Cost Savings MARGIN IMPROVEMENT REVENUE GROWTH Value Creation Levers Profits  Free Cash Flow Valuation Multiple TOTAL SHAREHOLDER VALUE MIT Sloan Management Review – courtesy of Nike
SIX STRATEGICALLY ALLIGNED VALUE CREATING STEPS R esource Efficiency  E ngaging  colleagues D istinctive relationships U pgraded  risk platforms C ollaboration E ngaging stakeholders Learning, development and engagement Managing existing and emerging risks Building deep, lasting customer relationships Operational efficiency and reputation New networks and building capability  Building brand and advocates in the public and private sectors
KNOW YOUR AUDIENCE
UNLOCKING THE VALUE OF SUSTAINABLE DEVELOPMENT Value Culture Brand Colleague Customer “ Showing leadership in unlocking the value of Sustainable Development for our customers for our colleagues and for our stakeholders”
STAKEHOLDER VALUE FINANCE OPERATIONS COMMERICAL RISK HR GROUP STAFF ASSET  FINANCE CUSTOMERS EXCO CORPORATE Language Priorities Value Relevance Strategy Who
IT ALL STARTS WITH URGENCY AND LEADERSHIP ,[object Object]
GUIDING COALITION
LEARNING AND DEVELOPMENT
EMERGING TALENT AND EMERGING LEADERSHIP
THE POWER OF NETWORKS Personal action Network Encourage others
EXCELLENT COMMUNICATION
NEW RELATIONSHIPS AND COLLABORATIONS
VALUE AND VALUES – AN INTEGRATED APPROACH R esource Efficiency  E ngaging  colleagues D istinctive relationships U pgraded  risk platforms C ollaboration E ngaging stakeholders Learning, development and engagement Managing existing and emerging risks Building deep, lasting customer relationships Operational efficiency and reputation New networks and building capability  Building brand and advocates in the public and private sectors
A JOURNEY……..

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CBI low carbon business breakfast: Paul Turner (Lloyds Banking Group)

  • 1.  
  • 3. FOCUS AND STRATEGY Best in class operational efficiency A great place for all our colleagues to work To manage risk prudently To build deep and lasting customer relationships To be recognised as the best financial services company by customers colleagues and shareholders
  • 4. OUR BUSINESS RETAIL INSURANCE WEALTH AND INTERNATIONAL WHOLESALE
  • 5. SUCCEEDING TOGETHER Agree Disagree “ It is important to me that the company I work for is actively engaged in combating climate change and other environment related issues”
  • 6. LOOKING BEYOND OUR DIRECT IMPACTS
  • 7.
  • 8. SIX STRATEGICALLY ALLIGNED VALUE CREATING STEPS R esource Efficiency E ngaging colleagues D istinctive relationships U pgraded risk platforms C ollaboration E ngaging stakeholders Learning, development and engagement Managing existing and emerging risks Building deep, lasting customer relationships Operational efficiency and reputation New networks and building capability Building brand and advocates in the public and private sectors
  • 10. UNLOCKING THE VALUE OF SUSTAINABLE DEVELOPMENT Value Culture Brand Colleague Customer “ Showing leadership in unlocking the value of Sustainable Development for our customers for our colleagues and for our stakeholders”
  • 11. STAKEHOLDER VALUE FINANCE OPERATIONS COMMERICAL RISK HR GROUP STAFF ASSET FINANCE CUSTOMERS EXCO CORPORATE Language Priorities Value Relevance Strategy Who
  • 12.
  • 15. EMERGING TALENT AND EMERGING LEADERSHIP
  • 16. THE POWER OF NETWORKS Personal action Network Encourage others
  • 18. NEW RELATIONSHIPS AND COLLABORATIONS
  • 19. VALUE AND VALUES – AN INTEGRATED APPROACH R esource Efficiency E ngaging colleagues D istinctive relationships U pgraded risk platforms C ollaboration E ngaging stakeholders Learning, development and engagement Managing existing and emerging risks Building deep, lasting customer relationships Operational efficiency and reputation New networks and building capability Building brand and advocates in the public and private sectors

Editor's Notes

  1. It needs to be strategic Next – Resource efficiency
  2. The component parts of the Group
  3. A 37% increase in the use of teleconferencing during 2008 which helped avoid  £3.7m in travel costs and improved productivity.
  4. CLICK FOR HIGHLIGHT
  5. Rarely has a business issue affected every value creation leverdoes an issue Margin improvement Revenue Growth Valuation multiple – earnings multiple.
  6. Need to get our own house in order Engage with our staff – 8 out of 10 want to work for an environmentally responsible organisation Distinctive relationships Deeper understanding of the many risks Joined up thinking – working with business and government Stakeholders like investors and supply chains
  7. Jolly Green Banking Giant pops our for a takeover Six steps Business relevant four box
  8. A survey of 1300 business professionals conducted as part of a report called The Engaged Organisation found that 85% of respondents see E&S knowledge as valuable, particularly in new hires while 78% said that knowledge would rise in importance over the next five years. Higher engaged employees try 50% harder, perform 20% better and are 80% less likely to leave than employees with low levels of engagement (Corporate Leadership Council). 70% of employees say they want their employers to cuts carbon emissions In 2008 a company (called Stonyfield) challenged its employees to save energy at the company's facilities. Savings were tied to employee bonuses for all workers. The company achieved its annual goal reducing the company’s energy use per ton of product by over 22% Enhanced ability to attract retain and motivate employees Employee productivity
  9. A survey of 1300 business professionals conducted as part of a report called The Engaged Organisation found that 85% of respondents see E&S knowledge as valuable, particularly in new hires while 78% said that knowledge would rise in importance over the next five years. Higher engaged employees try 50% harder, perform 20% better and are 80% less likely to leave than employees with low levels of engagement (Corporate Leadership Council). 70% of employees say they want their employers to cuts carbon emissions In 2008 a company (called Stonyfield) challenged its employees to save energy at the company's facilities. Savings were tied to employee bonuses for all workers. The company achieved its annual goal reducing the company’s energy use per ton of product by over 22% Enhanced ability to attract retain and motivate employees Employee productivity
  10. The need for a positive vision
  11. Leapfrog is a unique business-led not-for-profit organisation that channels pro bono (free) services from top businesses into activities that deliver carbon reductions.  Ashton Hayes – 20% energy efficiency Leapfrog is providing the legal and financial resources required to complete the renewable energy micro-grid model and is also helping this pioneering community secure funding for its future projects.  Leapfrog will assist with setting up the community owned energy supply company (ESCO) and in due course anticipates a wider team becoming involved to secure the requisite planning and regulatory consents and assist negotiations with the utility and grid companies to implement the micro-grid.  All participants agree that the work product will be made available as free-ware to other community groups undertaking similar projects . Background Purpose Audience Partners Business benefit
  12. Need to get our own house in order Engage with our staff – 8 out of 10 want to work for an environmentally responsible organisation Distinctive relationships Deeper understanding of the many risks Joined up thinking – working with business and government Stakeholders like investors and supply chains
  13. We don’t have all the answers – we have just started and we all have so far to go Thank God – choice of train and not plane