Ivanka Menken - CEO of The Art of Service (http://theartofservice.com) has been educating IT Professionals for the past 18 years, helping them achieve their career goals. She also has 13+ years experience in hiring high performance employees for local and virtual teams. In this presentation she gives an honest overview into the questions employers ask before hiring internal IT staff.
How can you take this insight into a positive outcome for your own personal career in IT?... see for yourself.
The Art of Service's motto is:
Every Career driven IT Professional needs to be able to afford quality IT educational materials to stay relevant in their job, irrespective of current position, budget or geographical location.
3. 1. Do I really need another
person in the office?
Do we need to do this job at all?
Can this job be automated?
Can it be outsourced?
... if the honest answer to these questions is
NO --> let’s look at hiring a person internally
4. 2. Do we really need internal
IT staff?
Are there free apps available to do this task?
Are there paid apps available to do this task?
Is there a subscription based Cloud option?
Can it be outsourced?
Is it a project that I can get an external
specialist to do for me?
5. If I can’t find a different
(or cheaper) solution, then
maybe...
we need to hire another
person:
7. 3. What type of person do
we need?
Do you fit our company’s purpose and vision?
Do you share the same core values?
Do you have what it takes?
Will you complement the team and lift the
overall performance?
Will you make me (the hiring person) look
good?
8. 4. Mandatory Skills
(the job ad)
Non-negotiable
without these skills you won’t be able to
do the job
without these skills you’ll endanger the
future of the business
These skills are “your ticket to the game”
10. 5. Who are you?
You can change
what you know
BUT:
You’re most
productive when you
do what you are...
11. 6. What is unique about
you?
Everybody else has MCSE and a computing
degree... why would I hire you?
Everybody else has ITIL Foundation... why
would I hire you?
Everybody else has... (fill in a basic skill or
qualification)
12. WHY WOULD I HIRE
YOU?
what work experience
do you have?
What LIFE
experience do you
have?
13. What do you do to keep your qualifications
current?
What do you read outside of work?
What other courses did you complete?
How often do you attend conferences /
seminars?
7. how do you improve
yourself?
15. Your resume is your
sales tool
don’t be afraid to broadcast your
special skills and experiences
16. Put yourself in the shoe
of the employer.. why
would they need you?
17. Show your true colors
How will the business benefit from employing
you?
What skills, experiences and values do you
have that make you unique?
Apart from the money - what do you want
from your job / career?
BE HONEST WITH YOURSELF AND OTHERS