If your website/mobile app has membership subscriptions or plans, your Terms and Conditions will need to include specific clauses that deal with payments, subscription terminations and other membership-specific points.
Read the feature blog article here:
https://termsfeed.com/blog/terms-conditions-memberships/
2. If your website or mobile app comes with a subscription or
membership plan, having a good Terms and Conditions (1)
(T&C) agreement is crucial.
Your T&C is where you set forth rules, limitations and
guidelines for your service, as well as important terms.
(1) Link to https://termsfeed.com/terms-conditions/generator/?ref=blog-sidebar-start-here
3. For memberships, common T&C clauses and terms include the
following:
Payments
Termination
Data Protection
Liability Disclaimers
Changes to Terms
4. Payment Terms
Each website or mobile app will have different
payment requirements for its subscription and
memberships.
5. In your payment terms section, include the following information:
Price of membership - Let users know what they
should expect to pay for your service.
Form of payment you accept - If you only accept
debit or bank accounts, specific credit cards or
allow for PayPal and third party payments, note this.
Price changes - Reserve the right to increase or
change membership fees from time to time.
6. Returned payment fees - State whether you charge fees
for returned payments.
How you handle non-payments - List any grace periods,
late fees, etc.
Collections proceedings - If you plan to use collection
agencies for overdue accounts, include this.
Cancellations - Include instructions for what a user
must do to cancel his membership and stop being
7.
8.
9. Termination terms
It’s important to include termination information so
that your users can’t claim you unjustifiably canceled
their memberships and caused them damages if you
terminate an account.
It’s also important so that you can maintain control
over your service and terminate abusive accounts.
10. Let users know what actions will cause you to terminate
an account. Common actions include:
Spamming other users
Not paying for a membership
Reverse engineering the software
Violating laws and using the service illegally
11.
12. Depending on the nature of your membership, you may
have very specific termination rules.
For example, a car share membership may wish to reserve
the right to terminate accounts of users who have driving
infractions, drive while intoxicated or using the vehicle to
commit a crime.
13.
14. Data Protection
If your membership service collects and uses any personal
information about users, you’re required by law (2) to have
a Privacy Policy in place.
You can also include a Confidentiality, Data Protection or
similar clause in your T&C.
(2) Link to https://termsfeed.com/blog/privacy-policy-mandatory-law
15.
16. Liability Disclaimers
A liability disclaimer can protect in the event that your
online service experiences downtime, a security
breach or other unforeseen but possible issues that
could disrupt your users.
Liability disclaimers tend to be long but fairly general
and include a lot of boilerplate language.
17.
18. Allowing yourself to unilaterally change or update your
terms is important. You never know when a change of
circumstances will require you to do this to stay protected.
Include a short paragraph that states that you may change
your terms from time to time.
Changes to Terms
19. While you can change your terms at will, you will have to
notify your users whenever you make any changes (3) or
updates to your T&C.
(3) Link to https://termsfeed.com/blog/update-notice-legal-agreements/
20.
21. Membership services can come with more terms than
other websites or mobile apps.
Having a thorough T&C can help keep your customers
informed, your service protected and your profits secure.