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Terms and Conditions for Memberships


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If your website/mobile app has membership subscriptions or plans, your Terms and Conditions will need to include specific clauses that deal with payments, subscription terminations and other membership-specific points.

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Terms and Conditions for Memberships

  1. 1. Terms and Conditions for Memberships
  2. 2. If your website or mobile app comes with a subscription or membership plan, having a good Terms and Conditions (1) (T&C) agreement is crucial. Your T&C is where you set forth rules, limitations and guidelines for your service, as well as important terms. (1) Link to
  3. 3. For memberships, common T&C clauses and terms include the following: Payments Termination Data Protection Liability Disclaimers Changes to Terms
  4. 4. Payment Terms Each website or mobile app will have different payment requirements for its subscription and memberships.
  5. 5. In your payment terms section, include the following information: Price of membership - Let users know what they should expect to pay for your service. Form of payment you accept - If you only accept debit or bank accounts, specific credit cards or allow for PayPal and third party payments, note this. Price changes - Reserve the right to increase or change membership fees from time to time.
  6. 6. Returned payment fees - State whether you charge fees for returned payments. How you handle non-payments - List any grace periods, late fees, etc. Collections proceedings - If you plan to use collection agencies for overdue accounts, include this. Cancellations - Include instructions for what a user must do to cancel his membership and stop being
  7. 7. Termination terms It’s important to include termination information so that your users can’t claim you unjustifiably canceled their memberships and caused them damages if you terminate an account. It’s also important so that you can maintain control over your service and terminate abusive accounts.
  8. 8. Let users know what actions will cause you to terminate an account. Common actions include: Spamming other users Not paying for a membership Reverse engineering the software Violating laws and using the service illegally
  9. 9. Depending on the nature of your membership, you may have very specific termination rules. For example, a car share membership may wish to reserve the right to terminate accounts of users who have driving infractions, drive while intoxicated or using the vehicle to commit a crime.
  10. 10. Data Protection If your membership service collects and uses any personal information about users, you’re required by law (2) to have a Privacy Policy in place. You can also include a Confidentiality, Data Protection or similar clause in your T&C. (2) Link to
  11. 11. Liability Disclaimers A liability disclaimer can protect in the event that your online service experiences downtime, a security breach or other unforeseen but possible issues that could disrupt your users. Liability disclaimers tend to be long but fairly general and include a lot of boilerplate language.
  12. 12. Allowing yourself to unilaterally change or update your terms is important. You never know when a change of circumstances will require you to do this to stay protected. Include a short paragraph that states that you may change your terms from time to time. Changes to Terms
  13. 13. While you can change your terms at will, you will have to notify your users whenever you make any changes (3) or updates to your T&C. (3) Link to
  14. 14. Membership services can come with more terms than other websites or mobile apps. Having a thorough T&C can help keep your customers informed, your service protected and your profits secure.