Weekly North Pointe Zoom call covering six predictions that some of the leading real estate industry experts think are on the horizon post-pandemic.

1. REAL ESTATE’S FOREVER BRAND
SM
NORTH POINTE
MEETING
03 June 2020

2. 3 June 2020 2

3. UPDATE: Virtual Open Houses & Coming Soon
3 June 2020 3
Virtual Open Houses – Inserting a date, time and link into the MLS will
automatically create company’s social media ad
Coming Soon Listings – Company is now advertising this type of listing in
social media ads because of a change in MLS policy

4. Market Commentary (May 25-31, 2020)
3 June 2020 4
• Showing Volume surpassed 2019 for the first time in ten weeks
• Weekly New Purchase Contracts were 90.7% of last year’s number
• PA New Listing Volume was up over 130% from the same time last year

5. Market Commentary
3 June 2020 5
• Written Transactions up 27% compared to same week last year
• 230 New Listings the first full week back

6. Notorious R.O.B. Podcast (May 28, 2020)
Three Six Predictions for the Future of Real Estate
3 June 2020 6

7. 1. A Glut of Commercial Real Estate Will Hit the Market
Notorious ROB Podcast (May 28, 2020)
3 June 2020 7
• Companies are reevaluating
office space
o Internal space will be
reconfigured with more
space between people
o Discovering at home
works fine

8. 1. A Glut of Commercial Real Estate Will Hit the Market (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 8
• A lot of retail and restaurant
establishments won’t
survive
• What will happen to those
left if there are not as many
office people to frequent
these establishments?

9. 2. Consumers’ Real Estate Preferences Will Change
Notorious ROB Podcast (May 28, 2020)
3 June 2020 9
• Before crisis, 7% of the
workforce worked at home
• That % is an unknown now
• People have been cooped up
for 8-12 weeks looking at
their present home

10. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 10
• Survey: If you don’t have an office in the home, where are you working?
31%
Family Room/Living Room Kitchen
10%
Attic
3%

11. said ‘YES’
2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 11
• Survey: Do you enjoy
working from home?

12. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 12
• Survey: If you were allowed
to work from home, would
you consider moving?
2/3
said ‘YES’

13. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 13
• Survey: If you were going to move, what type of environment would
you move to?
Urban Dwellers Suburban Dwellers Rural Dwellers
Stay in Urban Area Stay in Suburban Area Stay in Rural Area

14. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 14
• What has increased in importance since the pandemic started?
Private Outdoor
Space
Internet Access
Speeds
Cell Phone
Coverage

15. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 15
• What has increased in importance since the pandemic started?
Home Office
Space
Amazon Prime
NOW Area
Floorplans in
the MLS

16. 2. Consumers’ Real Estate Preferences Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 16
• What has decreased in importance since the pandemic started?
Drive Time

17. 3. The Way We Transact Real Estate Will Change
Notorious ROB Podcast (May 28, 2020)
3 June 2020 17
• Trends that existed prior to
the pandemic have been
accelerated
• Forced to streamline the
transaction

18. 3. The Way We Transact Real Estate Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 18
Digital Signatures
• Pandemic constraints forced
adoption
• Wet signatures are almost a
thing of the past in real estate
transactions

19. 3. The Way We Transact Real Estate Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 19
Remote Online Notarization
(RON)
• Pandemic constraints forced
temporary adoption
• This will allow settlements to
be conducted anywhere in the
future

20. 3. The Way We Transact Real Estate Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 20
Physical Real Estate Office
• Section 601 of RELRA requires
licensed brokers maintain a
fixed office
• The pandemic has shown that
a physical space is not as
important as it once was

21. 3. The Way We Transact Real Estate Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 21
3D Walkthroughs *
• During pandemic, 500%
increase in walkthroughs
• Traffic on Zillow up 40% from
last year
• Homes receive twice as many
clicks and 123% more ‘Saves’
* Zillow.com

22. 3. The Way We Transact Real Estate Will Change (cont’d)
Notorious ROB Podcast (May 28, 2020)
3 June 2020 22
Appraisals
• Standards relaxed during
pandemic
• Estimating models are getting
better and better
• With large down payment,
how close do you have to be?

23. 4. iBuyers Will Increase in Importance *
Notorious ROB Podcast (May 28, 2020)
3 June 2020 23
* One of the presenters in this podcast is associated with Zillow Instant Offers

24. 5. Video Conferencing Will Soon Be the Norm
Notorious ROB Podcast (May 28, 2020)
3 June 2020 24
• Already existed – now
forced to use
• The ‘Education’ business
has accelerated its usage
• The students of today will
become the consumers of
tomorrow

25. 6. The Value of Brokers and Agents has Increased
Notorious ROB Podcast (May 28, 2020)
3 June 2020 25
V(VALUE)
Q(QUALITY)
S(SERVICE)
$(COST)
=
+

26. 6. The Value of Brokers and Agents has Increased
Notorious ROB Podcast (May 28, 2020)
3 June 2020 26
• ‘Advice’ is the high value
work
• Those that do this will thrive
and can’t be replaced by a
machine
• Navigating the transaction is
not part-time work

27. 6. The Value of Brokers and Agents has Increased
Notorious ROB Podcast (May 28, 2020)
3 June 2020 27
Once we’re through the pandemic, people will look back and
realize how important our industry is unlike other businesses
Movie Theaters Department Stores Office Space Operators

28. 6. The Value of Brokers and Agents has Increased
Notorious ROB Podcast (May 28, 2020)
3 June 2020 28

29. 3 June 2020 29

30. 3 June 2020 30
“I believe we need to unite and have multiple spokesmen and spokeswomen
to be positive voices for all. We all are able to speak up and lead. Right now,
unfortunately, the riots are speaking louder than the peaceful
demonstrations. I am disgusted that people have taken to rioting. I am
saddened that our country is so torn. I believe the lawlessness and lack of
accountability of law enforcement plays a huge role in all that is happening.
We have friends that are on both sides of this issue and want to make it
political rather than about humanity. I choose humanity.”
JoAnne Poole
• Associate Broker and Manager,
Berkshire Hathaway HomeServices Homesale Realty
• Distinguished Service Award, National Association of REALTORS®
• Board of Directors, National Association of REALTORS®
• Past President, Anne Arundel County Association of REALTORS®

31. Speaker Contact Info
3 June 2020 31
Tom Blefko
Associate Broker
REALTOR®
Director of Operations
North Pointe Office
Berkshire Hathaway HomeServices Homesale Realty
Office: (717) 560-9100
Cell: (717) 587-6600
Email: tblefko@homesale.com