3. User Centered Design
User
?
Design
Research Result
User Data Method
Context Goal directed design
User Values Personas
Goals Contextual design
Scenarios
4. Goal directed Design
• If achieving the user’s goal, the user will be
satisfied and happy. Success.
• A goal is end condition.
• Goals motivate people to perform tasks.
About face 2.0: the essentials of interaction design
Alan Cooper, Robert Reimann
5. Problem driven Goal directed Design
• A goal is the problems solved condition.
6. Design
• Understanding the user’s wants, needs, motivations, and contexts
• Understanding business, technical, and domain requirements and
constraints
• Translating this knowledge into plans for artifacts whose
form,content and behavior is useful, usable,and desirable, as well
as economically viable and technically feasible
About face 2.0: the essentials of interaction design
Alan Cooper, Robert Reimann
7. Design
• Understanding the user’s wants, needs, motivations, and contexts
• Understanding business, technical, and domain requirements and
constraints
• Translating this knowledge into plans for artifacts whose
form,content and behavior is useful, usable,and desirable, as well
as economically viable and technically feasible
• 문제를 찾고
• 그것을 해결한다
20. Diagnosis
문제는 무엇인가?
Symptom - 휠체어로 이동할 수 없는 좁은 통로
Problem Redefine – 통로 이용이 불편하다
Solution – 출입구쪽 자리를 배정해준다. 특실의 출입구 쪽 좌석을 장
애인용으로 배정하여 일반요금으로 제공한다.