2. Marketing Mix
Marketing is an underlying philosophy that guides
business activities, but how does a retailer do marketing?
A retailer must engage in planning, research and analysis
before implementing a marketing strategy. At the core of
any retail marketing plan is the mix consisting of the six P’s:
• Product
• Price
• Promotion
• Place
• Presentation
• Personnel & Customer Service
4. Retail Marketing Mix
:
Marketing
Mix
PRESENTATION
-Employee Type & Density
-MerchandiseType &
Density
-Fixture Type & Density
-Odors
-Sound
-VisualFactors
Personnel &
Customer Services
-How Knowledgeable
-Good Personal Sales
-Trading Up
-Suggestion Selling
8. Example of Distribution Process
MANUFACTURER C & F AGENTS DISTRIBUTOR RETAILERS CUSTOMERS
RBIL distributes all its products through its common distribution channel, which has a
wide and deep reach in the markets and is a key strength of the company.
The channel is managed by a well structured sales force, responsible for achieving
sales for the entire product portfolio of more than 150 stock keeping units.
Antiseptic Liquid is well penetrated market and is sold in over 16 lakh outlets in the
country.
Over the years, the product has been extended for other disinfection uses and at
present secondary usage contributes more volumes of Dettol Antiseptic liquid than
the primary first aid usage.
10. Concept of SCM
Those activities associates with moving goods from
the raw materials stage though to the end user.
It not only includes the manufacturer and suppliers
but also transport, warehouse, retailers and
customer also. These all activities are monitor by the
information system.
12. Example of Supply Chain in Retail
Information Flow
Raw Materials
RETAILERFACTORY DISTRIBUTOR WHOLE SELLERSUPPLIER
Finished Goods
13. Need of SCM in Retail
Cost Cutting
Time Saving
Customer Satisfaction
Increase Profit Margins
Physical Flows
Information Flows
Financial Flows
14. Efficient supply chain management
Provides two benefits to retailers and their customers:
(1) Fewer stock outs and
(2) Tailored assortments.
These benefits translate into greater sales, lower costs,
higher inventory turnover, and lower mark- downs for
retailers.
15.
16. Bibliography
Reference Books : Levy & Weitz
By U. C. Mathur
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