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DECISION MAKING FOR SUSTAINABILITY:	

MAXIMIZING OPPORTUNITY IN A CHANGING
CLIMATE	

Kevin Wilhelm, Sustainable Business Consulting
 
       	
  	
  
Decision-­‐Making	
  for	
  Sustainability:	
  	
  
   Maximizing	
  Opportunity	
  in	
  a	
  
                Changing	
  Climate	
  
                            	
  
          SB12, Sustainable Brands 2012,
                         	
  
          Sustainable Brands Conference
    Sustainable	
  Brands	
  –	
  June	
  4,	
  2012	
  
                       	
  
                       	
  
           Kevin	
  Wilhelm,	
  CEO	
  	
  
     Sustainable	
  Business	
  Consulting	
  
Agenda	
  

Overview	
  :	
  “changing	
  climate”	
  not	
  climate	
  change	
  

Decision	
  Making	
  for	
  Sustainability	
  
  –  	
  Small	
  group	
  exercise:	
  Maximizing	
  Opportunity,	
  
     Minimizing	
  Risk	
  	
  
    	
  

Decision-­‐Making	
  Framework	
  
  –  Small	
  group	
  exercise:	
  Using	
  Return	
  on	
  Sustainability	
  
    	
  

    Share	
  Lessons	
  Learned	
  	
  
So	
  Who	
  is	
  This	
  Guy?	
  	
  
About	
  Me	
  
•  CEO	
  of	
  Sustainable	
  Business	
  Consulting	
  (SBC)	
  
•  Faculty	
  at	
  the	
  Bainbridge	
  Graduate	
  Institute	
  (BGI)	
  
•  Author	
  –	
  Return	
  on	
  Sustainability:	
  How	
  Business	
  Can	
  
   Increase	
  ProLitability	
  and	
  Address	
  Climate	
  Change	
  in	
  an	
  
   Uncertain	
  Economy	
  

Other	
  stuff:	
  	
  	
  
•  Former	
  Chair	
  –	
  Seattle	
  Chamber’s	
  Sustainability	
  Committee.	
  	
  
•  Founding	
  Board	
  Member	
  WBA	
  
•  Advisor	
  to	
  Seattle	
  Climate	
  Partnership	
  	
  
Contributing	
  writer	
  to	
  3	
  other	
  books:	
  	
  
•  Green	
  Jobs:	
  a	
  Guide	
  to	
  Eco-­‐Friendly	
  Employment	
  
•  Advancing	
  Sustainability	
  in	
  Higher	
  Education	
  and	
  	
  
•  Go	
  Green	
  Rating	
  Scale	
  for	
  Early	
  Childhood	
  Settings.	
  	
  	
  	
  
About	
  my	
  Firm	
  
       We	
  help	
  companies	
  increase	
  proLitability	
  through	
  better	
  social,	
  
                         environmental	
  and	
  climate	
  practices. 	
  
      	
  
      	
  
      	
  

Sustainability	
     Communications	
  
                                   &	
                 Employee	
          Implementation	
         Goals,	
  	
  
Assessments	
  
                                                      Engagement	
  	
       w/	
  Linancial	
     Strategy	
  
  &	
  Carbon	
            	
  Reporting	
  
                                                       &	
  Training	
        analysis	
           &	
  Vision	
  
 Footprints	
        	
  (CSR,	
  CDP,	
  etc.)	
  
Our	
  Clients	
  
CEOs:	
  Sustainability	
  Drivers	
  
         Top	
  drivers	
  of	
  CEOs’	
  action	
  on	
  sustainability	
  issues	
  
                        Brand,	
  trust	
  and	
  reputation	
  
                                                                                	
  
                                                                                                    12%
           Potential	
  for	
  revenue/growth	
  cost
                                                    	
  
                                         reduction  	
                                                             24%
                                                                                	
  
                                         Personal	
  motivation	
  
                                                                                                                         29%
                                                                              	
  
                        Consumer/customer	
  demand	
                                                                      31%
                                                                              	
  
Employee	
  engagement	
  and	
  recruitment
                                           	
  
                                                                                                                                     39%
                                                                              	
  
    Impact	
  of	
  development	
  gaps	
  on	
  business
                                                        	
  
                                                                                                                                        42%
                                                                              	
  
      Governmental/regulatory	
  environment
                                           	
  
                                                                                                                                           44%
                                         	
  
Pressure	
  from	
  investors/shareholders
                                         	
                                                                                                                             72%

Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010	
  
Content	
  used	
  with	
  permission	
  from	
  Bob	
  Willard’s	
  2011	
  Presentation,	
  “Communicating	
  the	
  Busine$$	
  Ca$e	
  for	
  Sustainability”	
  
Stakeholders	
  Driving	
  Sustainability	
  
        Stakeholders	
  who	
  CEOs	
  believe	
  will	
  have	
  the	
  greatest	
  impact	
  	
  
        on	
  the	
  way	
  they	
  manage	
  societal	
  expectations	
  
                                 Consumers	
                                                                                                          58%
                                                       	
                                                                                 50%
                                  Employees	
                                                                                      45%
                                                        	
                                                                39%
                             Governments	
                                                                                39%
                                                        	
                                          32%
                             Communities	
                                                       28%
                                                       	
                                         29%
                                  Regulators	
                                                 26%
                                                         	
  
                                                                                              25%
                                            Media	
                                           25%
                                                        	
  
                                                                                             24%
           Investment	
  	
  Community	
                                                   22%
                                                       	
  
                                                                                         19%
                                      Suppliers
                                              	
                                      15%
                                                         	
  
                                                                       5%
                                             NGOs
                                                	
                                    15%
                                                       	
  
                                                                                                        27%
                                           Boards
                                                	
                                  14%
                                                       	
  
                                                                                      16%
                         Organized	
  Labor
                                          	
                           7%
                                                       	
              7%                                                                 2010	
  
                                             Other
                                                 	
                   6%                                                                  2007	
  
                                                                     4%
Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010	
  
Content	
  used	
  with	
  permission	
  from	
  Bob	
  Willard’s	
  2011	
  Presentation,	
  “Communicating	
  the	
  Busine$$	
  Ca$e	
  for	
  Sustainability”	
  
Top	
  10	
  Business	
  Priorities	
  from	
  2011	
  
                                                                                                                 %	
  
      Category	
            Top	
  Two	
  Priorities	
  by	
  Category	
                                      Selecting	
  
                               Grow	
  overall	
  company	
  revenue	
                                            64%	
  
      Growth	
  
                               Acquire	
  and	
  retain	
  customers	
                                            54%	
  
                               Lower	
  the	
  Lirm’s	
  overall	
  operating	
  costs	
                          44%	
  
    EfViciency	
  
                               Improve	
  quality	
  of	
  products	
  and/or	
  processes	
                      37%	
  
                               Improve	
  our	
  ability	
  to	
  innovate	
  as	
  an	
  organization	
          32%	
  
   Innovation	
  
                               Drive	
  new	
  market	
  offerings	
  or	
  business	
  practices	
               28%	
  
                               Acquire	
  and	
  retain	
  talent	
                                               38%	
  
      Talent	
  
                               Improve	
  workforce	
  productivity	
                                             31%	
  
                               Comply	
  with	
  government	
  regulations	
  and	
  
                                                                                                                  14%	
  
 Transparenc                   requirements	
  
      y	
                      Improve	
  corporate	
  environmental	
  
                                                                                                                  10%	
  
                               sustainability	
  and	
  social	
  responsibility	
  
Forrester's survey of 2,691 executives in Europe, North America, and Asia, “Forrsights Business Decision-Makers Survey, Q4 2010.”
Sustainability	
  Continuum	
  
                                                                                              Most	
  products	
  
                                                                     Employees	
             and	
  services	
  have	
  
                   Green	
  Product	
  	
  
                                                                     Educated	
  &	
          environmental/           	
  
                     or	
  Service	
                 CSR	
  
                                                        	
  
                                                                       Trained	
               social	
  beneLits 	
  
                                                    Report   	
  


   What’s	
                                                                                            Fully	
  integrated	
  
Sustainability?
              	
               	
                                                                      into	
  operations   	
  
                                                                                                      (processes,	
  design,	
  
                                                                                                      culture	
  and	
  brand)   	
  

                                       Carbon	
  
                                              	
  
                                      Footprint    	
  
      Green	
  Team	
   	
                                  CDP/ 	
                Compensation	
  &	
  
      &	
  Workplace	
                                     Supplier   	
           Evaluation	
  tied	
  to	
  
       Compliant   	
                                     Disclosure       	
        sustainability      	
  
                                                                                    (great	
  place	
  to	
  
                                                                                         work)   	
  
The	
  State	
  of	
  Things	
  

                                                 Product,	
  Safety,	
  
                                                    Financial	
  
                                                   regulations    	
  
                                                        	
  
•  Lagging	
  US	
  Economy	
                    And	
  voluntary	
  
                                                   reporting	
  
                                                   standards   	
  
•  Broken	
  US	
  political	
  system	
  

•  Uncertain	
  Euro	
  (Greece,	
  Spain,	
  
   Italy)	
                                       Environmental	
  	
  
                         	
                        regulations	
  
What’s	
  Happening	
  in	
  the	
  Marketplace	
  


•  Fuel	
  Prices:	
  Gas	
  over	
  $4	
  –	
  affects	
  everything	
  	
  	
  
•  Supply	
  Chain:	
  Wal-­‐Mart,	
  Target,	
  HP,	
  Microsoft,	
  SAC	
  	
                  	
  




•  Equity	
  Investors:	
  ESG,	
  SRI,	
  SEC	
  Guidelines	
              	
  




•  Carbon	
  Disclosure	
  Project:	
  $64	
  Trillion	
  in	
  Assets,	
  	
  
•  EU	
  Linancial/sustainability	
  reporting	
  in	
  2014                       	
  




•  Insurance:	
  E&O	
  Insurance	
  –	
  need	
  climate	
  policy                       	
  




•  Debt:	
  Equator	
  Principles	
  	
  
•  FTC:	
  Rulings	
  on	
  “green”	
  
Reports	
  Galore!	
  	
  

   Equity	
  Investing	
                   •  Calvert,	
  DJSI,	
  SAM’s,	
  Domini,	
  Social	
  Funds	
  

              EMS	
                        •  ISO	
  14001	
  and	
  ISO	
  26000	
  
                                           •  Climate	
  Counts,	
  Corporate	
  Register,	
  CDP,	
  
           Climate	
                          New	
  Scope	
  3	
  guidelines,	
  Env.	
  Product	
  
                                              Declarations	
  	
  	
  

        Governance	
                     •  AccountAbility	
  1000,	
  Dodd	
  Frank	
  

                All	
                    •  GRI	
  4.0,	
  Climate	
  Registry,	
  CR	
  Reporting	
  Awards	
  

 Debt/Multinational	
                    •  IFC	
  Funding,	
  Equator	
  Principles	
  

           Workers	
                     •  SA	
  8000,	
  CA	
  Workers	
  Transparency	
  Law	
  
  Labeling	
  and	
  3rd	
  Party	
  
                                         •  Green	
  Seal,	
  FSC	
  and	
  over	
  400*	
  others	
  
       VeriLication	
  
Integrated	
  reporting	
   •  IIRC,	
  EU	
  reporting	
  requirements	
  in	
  2014	
  
                                    Source: inhabitat.com/demystifying-eco-labels
Industry	
  &	
  Trade	
  Organizations	
  


  Industry	
                Organization	
  
  Apparel	
                 Sustainable	
  Apparel	
  Coalition	
  
  Outdoor	
  Industry	
     Eco	
  Working	
  Group	
  
  Electronics	
             CTIA’S	
  Go	
  Wireless,	
  Go	
  Green	
  
  Retail	
                  RILA’s	
  Retail	
  Sustainability	
  Initiative	
  
  Food	
                    Sustainable	
  Food	
  Trade	
  Association	
  
  Automobile	
              Suppliers	
  Partnership	
  for	
  the	
  Environment	
  
  Real	
  Estate	
          BOMA’s	
  “Ever-­‐Green”	
  
  Telecommunications	
      TIA’s	
  Sustainable	
  Technology	
  Environments	
  
                            Program	
  
The	
  Typical	
  Business	
  Decision	
  Considers…	
  

                                               Financial
                                                       	
  

                                                   Cost	
  

                                                   ROI	
  




                 Brand	
                                                     Reac:on	
  

Brand	
  Value	
  –	
  will	
  a5ract	
  new	
                Suppliers	
  –	
  Demanding	
  it	
  
  customers,	
  retain	
  exis:ng	
  
                                                               Investors	
  –	
  Asking	
  for	
  it	
  
   Compe::ve	
  advantage	
  –	
  
       differen:ator	
                                             Legal	
  –	
  Requiring	
  it	
  
Conventional	
  Planning	
  Process	
  
Besides	
  the	
  CSR	
  Director	
  and	
  People	
  in	
  this	
  room	
  -­‐	
  
  Is	
  Sustainability	
  in	
  anyone’s	
  job	
  description?        	
  
                                                      Energy	
  
                               Leadership/	
          Prices	
        Business	
  
                               Recogni:on	
                            Travel	
  

                     New	
  
                    Carbon	
                                                         Waste	
  
                    Markets	
  


               Public	
  
                                                                                              Supply	
  
               Policy/	
  
                                                                                              Chain	
  
             Regula:ons	
                   Sustainability	
  


                  Tax	
                                                                      Fuel	
  
               Incen:ves	
                                                                  Prices	
  


                           Cost	
                                            Investor	
  
                          Savings	
                                          Pressure	
  

                                          Paper	
            Insurance	
  
How	
  	
  decisions	
  are	
  made	
  around	
  Sustainability	
  
Legal	
  –	
  Compliance,	
  EU	
  requirements,	
  SEC	
  

Investor	
  –	
  Shareholder	
  compliance,	
  CDP	
  

Brand	
  –	
  Leadership,	
  First	
  Mover,	
  Staying	
  Ahead	
  of	
  the	
  Compe::on	
  

Management–	
  Need	
  to	
  do	
  something	
  for	
  Earth	
  Day?	
  

HR	
  –	
  Recruitment	
  tool,	
  new	
  employees	
  are	
  asking	
  !	
  

Suppliers/Customers	
  	
  –	
  Scorecards,	
  RFPs	
  


                       How can you maximize sustainability
                      opportunities in your company’s decision-
                                  making process ?
ROS	
  Planning	
  Process	
     ROS	
  Tool	
  



The	
  Return	
  on	
  Sustainability	
  
Decision-­‐Making	
  Framework        	
  
Lenses	
  
Energy	
  conservation	
  
      –  Energy	
  optimization	
  &	
  distribution	
  at	
  its	
  facilities	
  
      –  New	
  technologies	
  with	
  lower	
  energy	
  consumption	
  	
  
      –  Improved	
  yields	
  from	
  manufacturing	
  processes	
  	
  


            Financial	
                                     Brand	
                                  Sustainability	
  
Saved	
  more	
  than	
  $3	
  billion	
                                                      Reduced	
  GHG	
  emissions	
  to	
  
&	
  expanded	
  their	
  businesses	
                                                         72%	
  below	
  1990	
  levels	
  
            by	
  30%	
                      Use	
  to	
  be	
  the	
  #1	
  Polluter,	
  
   Total	
  savings	
  from	
  the	
          now	
  seen	
  as	
  innovator	
                 Removed	
  CO2	
  emissions	
  
 landLill	
  gas	
  projects	
  exceed	
                           	
                        equivalent	
  to	
  almost	
  78,000	
  
      $8	
  million/year	
                                                                      vehicles	
  or	
  more	
  than	
  
                                                                                                900,000	
  barrels	
  of	
  oil	
  
Reduced	
  Packaging	
  
                              ReconLigured	
  the	
  plastic	
  bottles	
  for	
  its	
  Suave	
  shampoo	
  


             Financial	
                                       Brand	
                                 Sustainability	
  
Saved	
  more	
  than	
  $2	
  million	
        Met	
  the	
  stricter	
  packaging	
          Saved	
  plastic	
  equivalent	
  to	
  
   in	
  diesel	
  costs	
  alone 	
            requirements	
  of	
  customers	
               some	
  15	
  million	
  bottles	
  a	
  
                                                       such	
  as	
  Wal-­‐Mart	
                              year 	
  

                                 Product	
  and	
  Packaging	
  
                                 Changed	
  production	
  from	
  curly	
  noodles	
  to	
  straight	
  noodles	
  
                                 and	
  then	
  redesigned	
  packaging	
  to	
  shave	
  20%	
  off	
  the	
  size	
  of	
  its	
  
                                 packaging	
  
             Financial	
                                       Brand	
                                 Sustainability	
  
 Reduced	
  the	
  cost	
  of	
  raw	
          Demonstrated	
  to	
  customers	
             Fuel	
  savings	
  equated	
  to	
  500	
  
materials	
  packaging	
  by	
  10%      	
      a	
  simple,	
  easy	
  solution	
  to	
     fewer	
  distribution	
  trucks	
  on	
  
                     	
                             reduce	
  GHG	
  emissions	
                      the	
  road	
  each	
  year
                                                                                                                                	
  
                                                   without	
  any	
  impact	
  on	
  
                                                       consumer	
  behavior	
  
Waste	
  Materials	
  
    Using	
  excess	
  foam	
  from	
  Therm-­‐a-­‐Rest	
  ProLite	
  models	
  as	
  raw	
  
    materials	
  for	
  camp	
  pillows	
  
    	
  
                              *By	
  Product	
  Synergy	
  group 	
  


            Financial
                    	
                                 Brand	
                             Sustainability	
  
Turned	
  costs	
  into	
  a	
  	
  new	
   Met	
  customer	
  demand	
  for	
     Turned	
  hundreds	
  of	
  
revenue	
  stream	
  line	
  item	
   complementary	
  product	
                   pounds	
  of	
  waste	
  foam	
  
on	
  their	
  income	
  statement	
   to	
  Therm-­‐a-­‐Rest.	
                   destined	
  for	
  landLills,	
  
                                            Developed	
  additional	
              which	
  wouldn’t	
  
                                            purchase	
  point	
  to	
  drive	
     biodegrade	
  for	
  decades,	
  
                                            Therm-­‐a-­‐Rest	
  sales	
            into	
  a	
  practical	
  accessory	
  
•  Revenue	
  
                    •  Expenses	
  
                                                                          Objective	
  
 Financial	
        •  Cost	
  savings	
  
                    •  Payback	
                          What	
  do	
  you	
  want	
  to	
  accomplish?	
  

                    •  Process	
  and	
  procedures	
  
                    •  Training	
  
Operations	
        •  Human	
  and	
  physical	
  
                       resources	
  
                                                                           Measure	
  
                                                            How	
  are	
  you	
  going	
  to	
  evaluate	
  
                    •  Customers	
                                    the	
  objective?	
  
                    •  Investors	
  
   Brand	
          •  Reputation	
  
                    •  Suppliers	
  and	
  vendors	
  
                                                                             Target	
  
                    •  Employees	
                             How	
  will	
  you	
  quantify	
  the	
  
    Social	
        •  Community	
                                     evaluation?	
  



Environmental	
  
                    •  Resource	
  Use	
                                  Initiative	
  
                    •  Pollution/waste	
  
                                                          What	
  is	
  your	
  strategy	
  for	
  reaching	
  
                                                             your	
  objective	
  and	
  target?	
  
Small	
  Group	
  Exercise	
  Scenarios	
  
Identifying	
  Risks	
  and	
  Opportunities	
  

                    	
  
                    	
  
                    	
  
                    	
  
                    	
  
Risks	
  




                    	
  
                    	
  
                    	
  
                    	
  




                    	
  
Opportunities	
  




                    	
  
                    	
  
                    	
  
                    	
  
                    	
  
                    	
  
                    	
  
                    	
  




                           Business	
  as	
  usual	
     Financial	
  crisis	
     Strict	
  environmental	
  
                                                                                    and	
  &	
  regulations	
  
Scenario	
  1	
  
Business	
  as	
  Usual	
  (BAU)	
  
•  The	
  country	
  is	
  very	
  politically	
  divided	
  
•  Environmental	
  issues	
  and	
  new	
  social	
  regulation	
  are	
  on	
  
   the	
  back	
  burner	
  
•  The	
  economy	
  grows	
  at	
  a	
  sluggish	
  rate	
  
•  Market	
  pressures	
  happen	
  organically	
  
•  Business	
  uncertainty	
  about	
  responding	
  to	
  voluntary	
  
   programs	
  
Scenario	
  2	
  
Financial	
  Crisis	
  
•  Euro	
  crashes	
  (Greece,	
  Italy,	
  Spain,	
  France	
  election)	
  
•  $1B	
  in	
  automatic	
  cuts	
  coming	
  Dec	
  31st,	
  end	
  of	
  Bush	
  tax	
  
   cuts	
  and	
  congress	
  doesn’t	
  act	
  
•  Economy	
  tanks,	
  unemployment	
  rises,	
  S&P	
  downgrade	
  (again)	
  
•  New	
  President,	
  increased	
  political	
  gridlock	
  
•  Environmental	
  Regulations	
  weakened	
  
•  ConLlict	
  in	
  Middle	
  East	
  (Iran)	
  pushes	
  oil	
  higher	
  
Scenario	
  3	
  
Strict	
  Environmental	
  and	
  Social	
  Regulations	
  
•  World	
  wakes	
  up	
  about	
  the	
  environment,	
  political	
  leaders	
  
   get	
  backbone	
  about	
  what	
  needs	
  to	
  be	
  done!	
  	
  
•  New	
  climate,	
  environmental,	
  and	
  social	
  regulations	
  
•  Rise	
  in	
  fuel	
  cost	
  (over	
  $5/gallon)	
  
•  Consumers	
  demand	
  proven,	
  increased	
  social	
  and	
  
   environmental	
  action	
  
•  Occupy	
  Wall	
  Street	
  movement	
  becomes	
  permanent	
  
Small	
  Group	
  Activity	
  
	
  
	
  
	
  	
  
ROS	
  Strategic	
  Planning	
  Process	
  

Objective	
  
What	
  do	
  you	
  want	
  to	
  accomplish?	
  

Measure	
  
How	
  are	
  you	
  going	
  to	
  evaluate	
  the	
  objective?	
  


Target	
  
How	
  will	
  you	
  quantify	
  the	
  evaluation?	
  


Initiative	
  
What	
  is	
  your	
  strategy	
  for	
  reaching	
  your	
  objective	
  and	
  target?	
  
ROS	
  Strategic	
  Planning	
  Process	
  


     	
                                 	
                              	
                             	
  
Financial	
  




                                                                                                   Social	
  


                                                                                                                                 Environmental	
  
                                                                    Brand	
  
                                  Operations	
  
                                                                                                                                        	
  




                                                                                   	
  
                                                                                   	
  
     	
                                 	
                              	
                             	
  
                                        	
                                                                                              	
  
     	
                                                                 	
                             	
  
     	
                                 	
                              	
                             	
                               	
  
     	
                                 	
                              	
                             	
  
                                        	
  
                                                                                                                                        	
  
     	
                                              	
                              	
                                   	
                              	
  

                Revenue	
                           Process	
                  Customers	
                    Employees	
                      	
  	
  	
  	
  Resource	
  
                           	
                                	
                             	
                            	
                                        use	
  
                Expenses	
                     Procedures	
                      Investors	
                  Community	
                                                	
  
                           	
                                	
                             	
                                                     Pollution	
  
     Cost	
  savings	
                             Training	
                  Reputation	
                                                       and	
  waste	
  
                           	
                                	
                             	
  

                 Payback	
                     Human	
  and	
                   Suppliers	
  
                                                  physical	
                                	
  

                                                resources	
                       Vendors	
  
•  Revenue	
  
                    •  Expenses	
  
                                                                          Objective	
  
 Financial	
        •  Cost	
  savings	
  
                    •  Payback	
                          What	
  do	
  you	
  want	
  to	
  accomplish?	
  

                    •  Process	
  and	
  procedures	
  
                    •  Training	
  
Operations	
        •  Human	
  and	
  physical	
  
                       resources	
  
                                                                           Measure	
  
                                                            How	
  are	
  you	
  going	
  to	
  evaluate	
  
                    •  Customers	
                                    the	
  objective?	
  
                    •  Investors	
  
   Brand	
          •  Reputation	
  
                    •  Suppliers	
  and	
  vendors	
  
                                                                             Target	
  
                    •  Employees	
                             How	
  will	
  you	
  quantify	
  the	
  
    Social	
        •  Community	
                                     evaluation?	
  



Environmental	
  
                    •  Resource	
  Use	
                                  Initiative	
  
                    •  Pollution/waste	
  
                                                          What	
  is	
  your	
  strategy	
  for	
  reaching	
  
                                                             your	
  objective	
  and	
  target?	
  
What	
  did	
  we	
  Vind	
  out?	
  	
  
	
  
	
  
	
  	
  
Small	
  Group	
  Activity	
  
Return	
  on	
  Sustainability	
  Process	
  
Financial/Climate	
  Metrics	
  in	
  Normative	
  Terms	
  
Bloomberg	
  Sustainability	
  Metrics	
  

        Environmental	
                                       Governance	
                                     Social	
  
• 	
  	
  Direct	
  CO2	
  Emissions	
       • 	
  	
  Size	
  of	
  Board	
                 • 	
  	
  Number	
  of	
  Employees	
  

• 	
  	
  Indirect	
  CO2	
  Emissions	
     • 	
  	
  Independent	
  Directors	
  (%)	
     • 	
  	
  Employee	
  Turnover	
  (%)	
  

• 	
  	
  Total	
  CO2	
  Emissions	
        • 	
  	
  Women	
  on	
  Board	
  (%)	
         • 	
  	
  Total	
  Fatalities	
  

• 	
  	
  Total	
  GHG	
  Emissions	
        • 	
  	
  Board	
  Meetings/Yr	
                • 	
  	
  Lost	
  Time	
  Accidents	
  

• 	
  	
  GHG	
  Scope	
  1	
                • 	
  	
  Board	
  Meeting	
  Att.	
  (%)	
     • 	
  	
  Women	
  Employees	
  (%)	
  

• 	
  	
  GHG	
  Scope	
  2	
                • 	
  	
  Political	
  Donations	
  

• 	
  	
  GHG	
  Scope	
  3	
                • 	
  	
  Audit	
  Committee	
  Meetings	
  

• 	
  	
  Energy	
  Consumption	
  

• 	
  	
  Water	
  Consumption	
  
 	
   	
  
     Kevin	
  Wilhelm,	
  CEO	
  	
  
    Sustainable	
  Business	
  
         Consulting	
  
                          	
  
       	
  (206)	
  935	
  -­‐	
  0210	
  
Kevin@sustainablebizconsulting.com	
  
                     	
  
 www.sustainablebizconsulting.com	
  
Background	
  Slides	
  

•  Won’t	
  use,	
  but	
  have	
  on	
  hand	
  just	
  in	
  case	
  
EU	
  Reporting	
  Requirements	
  


  Emissions	
  Reporting	
                                  Metrics	
  
  •  Climate	
  Change	
  Act	
  2008	
                     •  EU	
  Directive	
  2003/51/EC)	
  	
  
  	
                                                        	
  
  	
                                                        	
  
  British	
  government	
  is	
  required	
  to	
           Directors	
  report	
  must	
  include	
  
  propose	
  regulation	
  on	
  emissions	
                Linancial	
  and	
  non-­‐Linancial	
  
  reporting	
  to	
  help	
  Britain	
  achieve	
           KPIs,	
  including	
  on	
  
  its	
  climate	
  objectives	
  or	
  to	
  explain	
     environmental	
  matters	
  where	
  
  to	
  Parliament	
  why	
  no	
  such	
                   appropriate	
  
  regulation	
  has	
  been	
  made	
                       	
  
  	
  
CEOs	
  Agree/Strongly	
  Agree	
  that	
  sustainability	
  
        should	
  be.	
  .	
  .	
  

        fully	
  embedded	
  into	
  company	
  strategy	
  and	
                                                                                             96%
                                                  operations   	
                                                                                72%
                                                                                                  	
  
                                     discussed	
  and	
  acted	
  on	
  by	
  boards	
                                                                      93%
                                                                                                                                               69%
                                                                                                 	
  
 fully	
  embedded	
  into	
  subsidiaries’	
  strategies	
  and	
                                                                                         91%
                                                                           operations	
                                                      65%
                                                                                                  	
  
          embedded	
  throughout	
  the	
  global	
  supply	
  chain	
                                                                                   88%
                                                                                                  	
                                      59%
                                                                                                  	
  
      the	
  basis	
  for	
  industry	
  collaborations	
  and	
  multi
                                                                      	
                                                                            78%
                                            stakeholder	
  partnerships	
                                                                56%
                                                                                                  	
  
incorporated	
  into	
  discussion	
  with	
  Vinancial	
  analysts	
                                                                            72%
                                                                                          2010	
                                      51%
                                                                                          2007	
  
Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010	
  
Content	
  used	
  with	
  permission	
  from	
  Bob	
  Willard’s	
  2011	
  Presentation,	
  “Communicating	
  the	
  Busine$$	
  Ca$e	
  for	
  Sustainability”	
  
What’s	
  Happening	
  in	
  the	
  Marketplace	
  


  Debt
     	
            Equator	
  Principles
                                       	
     Fuel	
  Prices	
  
                FTC Rulings	
   $100/barrel	
  
  E&O	
  Insurance 	
  
                  	
  

  Insurance Equity	
  Investors
           	
                             	
  
  Wal-­‐Mart Microsoft
           	
        	
           SEC	
  Guidelines
                                                  	
         ESG	
        SRI
                                                                            	
  

  Supply	
  Chain EU	
  Reporting	
  Requirements	
  
                 	
  
  HP Carbon	
  Disclosure	
  Project
    	
                                          	
  
  Sustainable	
  Apparel	
  Coalition	
        $64	
  trillion	
  in	
  assets
                                                                             	
  
Why	
  Companies	
  Care	
  About	
  Climate	
  Change	
  
                                                                                                                                                                  2009
                                                                                                                                                                  2010
                                        73%                                                73%                      73%


                                                                 60%              59%                       59%


              47%                                                                                                                             47%                        47%
                                                         41%                                                                         41%                       41%
                               38%


      24%




Employee	
  	
    Brand	
  	
      Product	
          Risk	
   Compliance	
      Cost	
  	
                                                                      EfViciency	
  
motivation	
   improvement	
   differentiation	
   Management	
               reductions	
  



“Reason for Corporate Climate Change Strategy, 2009 v. 2010,” Environmental Leader
 Content	
  used	
  with	
  permission	
  from	
  Bob	
  Willard’s	
  2011	
  Presentation,	
  “Communicating	
  the	
  Busine$$	
  Ca$e	
  for	
  Sustainability”	
  
The	
  Rising	
  Costs	
  of	
  the	
  Old	
  Way	
  of	
  Doing	
  
                             Business          	
  

$120                       Avg Cost of Crude Oil

$100
                  $95.57
                                                                          $87.33
 $80
                                                       $73.69
 $60
                                     $56.15

 $40


 $20


  $-
             2008               2009              2010               2011
SB'12 - Kevin Wilhelm - Sustainable Business Consulting

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SB'12 - Kevin Wilhelm - Sustainable Business Consulting

  • 1. DECISION MAKING FOR SUSTAINABILITY: MAXIMIZING OPPORTUNITY IN A CHANGING CLIMATE Kevin Wilhelm, Sustainable Business Consulting
  • 2.       Decision-­‐Making  for  Sustainability:     Maximizing  Opportunity  in  a   Changing  Climate     SB12, Sustainable Brands 2012,   Sustainable Brands Conference Sustainable  Brands  –  June  4,  2012       Kevin  Wilhelm,  CEO     Sustainable  Business  Consulting  
  • 3. Agenda   Overview  :  “changing  climate”  not  climate  change   Decision  Making  for  Sustainability   –   Small  group  exercise:  Maximizing  Opportunity,   Minimizing  Risk       Decision-­‐Making  Framework   –  Small  group  exercise:  Using  Return  on  Sustainability     Share  Lessons  Learned    
  • 4. So  Who  is  This  Guy?     About  Me   •  CEO  of  Sustainable  Business  Consulting  (SBC)   •  Faculty  at  the  Bainbridge  Graduate  Institute  (BGI)   •  Author  –  Return  on  Sustainability:  How  Business  Can   Increase  ProLitability  and  Address  Climate  Change  in  an   Uncertain  Economy   Other  stuff:       •  Former  Chair  –  Seattle  Chamber’s  Sustainability  Committee.     •  Founding  Board  Member  WBA   •  Advisor  to  Seattle  Climate  Partnership     Contributing  writer  to  3  other  books:     •  Green  Jobs:  a  Guide  to  Eco-­‐Friendly  Employment   •  Advancing  Sustainability  in  Higher  Education  and     •  Go  Green  Rating  Scale  for  Early  Childhood  Settings.        
  • 5. About  my  Firm   We  help  companies  increase  proLitability  through  better  social,   environmental  and  climate  practices.         Sustainability   Communications   &   Employee   Implementation   Goals,     Assessments   Engagement     w/  Linancial   Strategy   &  Carbon    Reporting   &  Training   analysis   &  Vision   Footprints    (CSR,  CDP,  etc.)  
  • 7. CEOs:  Sustainability  Drivers   Top  drivers  of  CEOs’  action  on  sustainability  issues   Brand,  trust  and  reputation     12% Potential  for  revenue/growth  cost   reduction   24%   Personal  motivation   29%   Consumer/customer  demand   31%   Employee  engagement  and  recruitment   39%   Impact  of  development  gaps  on  business   42%   Governmental/regulatory  environment   44%   Pressure  from  investors/shareholders   72% Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010   Content  used  with  permission  from  Bob  Willard’s  2011  Presentation,  “Communicating  the  Busine$$  Ca$e  for  Sustainability”  
  • 8. Stakeholders  Driving  Sustainability   Stakeholders  who  CEOs  believe  will  have  the  greatest  impact     on  the  way  they  manage  societal  expectations   Consumers   58%   50% Employees   45%   39% Governments   39%   32% Communities   28%   29% Regulators   26%   25% Media   25%   24% Investment    Community   22%   19% Suppliers   15%   5% NGOs   15%   27% Boards   14%   16% Organized  Labor   7%   7% 2010   Other   6% 2007   4% Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010   Content  used  with  permission  from  Bob  Willard’s  2011  Presentation,  “Communicating  the  Busine$$  Ca$e  for  Sustainability”  
  • 9. Top  10  Business  Priorities  from  2011   %   Category   Top  Two  Priorities  by  Category   Selecting   Grow  overall  company  revenue   64%   Growth   Acquire  and  retain  customers   54%   Lower  the  Lirm’s  overall  operating  costs   44%   EfViciency   Improve  quality  of  products  and/or  processes   37%   Improve  our  ability  to  innovate  as  an  organization   32%   Innovation   Drive  new  market  offerings  or  business  practices   28%   Acquire  and  retain  talent   38%   Talent   Improve  workforce  productivity   31%   Comply  with  government  regulations  and   14%   Transparenc requirements   y   Improve  corporate  environmental   10%   sustainability  and  social  responsibility   Forrester's survey of 2,691 executives in Europe, North America, and Asia, “Forrsights Business Decision-Makers Survey, Q4 2010.”
  • 10. Sustainability  Continuum   Most  products   Employees   and  services  have   Green  Product     Educated  &   environmental/   or  Service   CSR     Trained   social  beneLits   Report   What’s   Fully  integrated   Sustainability?     into  operations   (processes,  design,   culture  and  brand)   Carbon     Footprint   Green  Team     CDP/   Compensation  &   &  Workplace   Supplier   Evaluation  tied  to   Compliant   Disclosure   sustainability   (great  place  to   work)  
  • 11. The  State  of  Things   Product,  Safety,   Financial   regulations     •  Lagging  US  Economy   And  voluntary   reporting   standards   •  Broken  US  political  system   •  Uncertain  Euro  (Greece,  Spain,   Italy)   Environmental       regulations  
  • 12. What’s  Happening  in  the  Marketplace   •  Fuel  Prices:  Gas  over  $4  –  affects  everything       •  Supply  Chain:  Wal-­‐Mart,  Target,  HP,  Microsoft,  SAC       •  Equity  Investors:  ESG,  SRI,  SEC  Guidelines     •  Carbon  Disclosure  Project:  $64  Trillion  in  Assets,     •  EU  Linancial/sustainability  reporting  in  2014   •  Insurance:  E&O  Insurance  –  need  climate  policy   •  Debt:  Equator  Principles     •  FTC:  Rulings  on  “green”  
  • 13. Reports  Galore!     Equity  Investing   •  Calvert,  DJSI,  SAM’s,  Domini,  Social  Funds   EMS   •  ISO  14001  and  ISO  26000   •  Climate  Counts,  Corporate  Register,  CDP,   Climate   New  Scope  3  guidelines,  Env.  Product   Declarations       Governance   •  AccountAbility  1000,  Dodd  Frank   All   •  GRI  4.0,  Climate  Registry,  CR  Reporting  Awards   Debt/Multinational   •  IFC  Funding,  Equator  Principles   Workers   •  SA  8000,  CA  Workers  Transparency  Law   Labeling  and  3rd  Party   •  Green  Seal,  FSC  and  over  400*  others   VeriLication   Integrated  reporting   •  IIRC,  EU  reporting  requirements  in  2014   Source: inhabitat.com/demystifying-eco-labels
  • 14. Industry  &  Trade  Organizations   Industry   Organization   Apparel   Sustainable  Apparel  Coalition   Outdoor  Industry   Eco  Working  Group   Electronics   CTIA’S  Go  Wireless,  Go  Green   Retail   RILA’s  Retail  Sustainability  Initiative   Food   Sustainable  Food  Trade  Association   Automobile   Suppliers  Partnership  for  the  Environment   Real  Estate   BOMA’s  “Ever-­‐Green”   Telecommunications   TIA’s  Sustainable  Technology  Environments   Program  
  • 15. The  Typical  Business  Decision  Considers…   Financial   Cost   ROI   Brand   Reac:on   Brand  Value  –  will  a5ract  new   Suppliers  –  Demanding  it   customers,  retain  exis:ng   Investors  –  Asking  for  it   Compe::ve  advantage  –   differen:ator   Legal  –  Requiring  it  
  • 17. Besides  the  CSR  Director  and  People  in  this  room  -­‐   Is  Sustainability  in  anyone’s  job  description?   Energy   Leadership/   Prices   Business   Recogni:on   Travel   New   Carbon   Waste   Markets   Public   Supply   Policy/   Chain   Regula:ons   Sustainability   Tax   Fuel   Incen:ves   Prices   Cost   Investor   Savings   Pressure   Paper   Insurance  
  • 18. How    decisions  are  made  around  Sustainability   Legal  –  Compliance,  EU  requirements,  SEC   Investor  –  Shareholder  compliance,  CDP   Brand  –  Leadership,  First  Mover,  Staying  Ahead  of  the  Compe::on   Management–  Need  to  do  something  for  Earth  Day?   HR  –  Recruitment  tool,  new  employees  are  asking  !   Suppliers/Customers    –  Scorecards,  RFPs   How can you maximize sustainability opportunities in your company’s decision- making process ?
  • 19. ROS  Planning  Process   ROS  Tool   The  Return  on  Sustainability   Decision-­‐Making  Framework  
  • 21. Energy  conservation   –  Energy  optimization  &  distribution  at  its  facilities   –  New  technologies  with  lower  energy  consumption     –  Improved  yields  from  manufacturing  processes     Financial   Brand   Sustainability   Saved  more  than  $3  billion   Reduced  GHG  emissions  to   &  expanded  their  businesses   72%  below  1990  levels   by  30%   Use  to  be  the  #1  Polluter,   Total  savings  from  the   now  seen  as  innovator   Removed  CO2  emissions   landLill  gas  projects  exceed     equivalent  to  almost  78,000   $8  million/year   vehicles  or  more  than   900,000  barrels  of  oil  
  • 22. Reduced  Packaging   ReconLigured  the  plastic  bottles  for  its  Suave  shampoo   Financial   Brand   Sustainability   Saved  more  than  $2  million   Met  the  stricter  packaging   Saved  plastic  equivalent  to   in  diesel  costs  alone   requirements  of  customers   some  15  million  bottles  a   such  as  Wal-­‐Mart   year   Product  and  Packaging   Changed  production  from  curly  noodles  to  straight  noodles   and  then  redesigned  packaging  to  shave  20%  off  the  size  of  its   packaging   Financial   Brand   Sustainability   Reduced  the  cost  of  raw   Demonstrated  to  customers   Fuel  savings  equated  to  500   materials  packaging  by  10%   a  simple,  easy  solution  to   fewer  distribution  trucks  on     reduce  GHG  emissions   the  road  each  year   without  any  impact  on   consumer  behavior  
  • 23. Waste  Materials   Using  excess  foam  from  Therm-­‐a-­‐Rest  ProLite  models  as  raw   materials  for  camp  pillows     *By  Product  Synergy  group   Financial   Brand   Sustainability   Turned  costs  into  a    new   Met  customer  demand  for   Turned  hundreds  of   revenue  stream  line  item   complementary  product   pounds  of  waste  foam   on  their  income  statement   to  Therm-­‐a-­‐Rest.   destined  for  landLills,   Developed  additional   which  wouldn’t   purchase  point  to  drive   biodegrade  for  decades,   Therm-­‐a-­‐Rest  sales   into  a  practical  accessory  
  • 24. •  Revenue   •  Expenses   Objective   Financial   •  Cost  savings   •  Payback   What  do  you  want  to  accomplish?   •  Process  and  procedures   •  Training   Operations   •  Human  and  physical   resources   Measure   How  are  you  going  to  evaluate   •  Customers   the  objective?   •  Investors   Brand   •  Reputation   •  Suppliers  and  vendors   Target   •  Employees   How  will  you  quantify  the   Social   •  Community   evaluation?   Environmental   •  Resource  Use   Initiative   •  Pollution/waste   What  is  your  strategy  for  reaching   your  objective  and  target?  
  • 25. Small  Group  Exercise  Scenarios  
  • 26. Identifying  Risks  and  Opportunities             Risks             Opportunities                   Business  as  usual   Financial  crisis   Strict  environmental   and  &  regulations  
  • 27. Scenario  1   Business  as  Usual  (BAU)   •  The  country  is  very  politically  divided   •  Environmental  issues  and  new  social  regulation  are  on   the  back  burner   •  The  economy  grows  at  a  sluggish  rate   •  Market  pressures  happen  organically   •  Business  uncertainty  about  responding  to  voluntary   programs  
  • 28. Scenario  2   Financial  Crisis   •  Euro  crashes  (Greece,  Italy,  Spain,  France  election)   •  $1B  in  automatic  cuts  coming  Dec  31st,  end  of  Bush  tax   cuts  and  congress  doesn’t  act   •  Economy  tanks,  unemployment  rises,  S&P  downgrade  (again)   •  New  President,  increased  political  gridlock   •  Environmental  Regulations  weakened   •  ConLlict  in  Middle  East  (Iran)  pushes  oil  higher  
  • 29. Scenario  3   Strict  Environmental  and  Social  Regulations   •  World  wakes  up  about  the  environment,  political  leaders   get  backbone  about  what  needs  to  be  done!     •  New  climate,  environmental,  and  social  regulations   •  Rise  in  fuel  cost  (over  $5/gallon)   •  Consumers  demand  proven,  increased  social  and   environmental  action   •  Occupy  Wall  Street  movement  becomes  permanent  
  • 30. Small  Group  Activity          
  • 31. ROS  Strategic  Planning  Process   Objective   What  do  you  want  to  accomplish?   Measure   How  are  you  going  to  evaluate  the  objective?   Target   How  will  you  quantify  the  evaluation?   Initiative   What  is  your  strategy  for  reaching  your  objective  and  target?  
  • 32. ROS  Strategic  Planning  Process           Financial   Social   Environmental   Brand   Operations                                                           Revenue   Process   Customers   Employees          Resource           use   Expenses   Procedures   Investors   Community           Pollution   Cost  savings   Training   Reputation   and  waste         Payback   Human  and   Suppliers   physical     resources   Vendors  
  • 33. •  Revenue   •  Expenses   Objective   Financial   •  Cost  savings   •  Payback   What  do  you  want  to  accomplish?   •  Process  and  procedures   •  Training   Operations   •  Human  and  physical   resources   Measure   How  are  you  going  to  evaluate   •  Customers   the  objective?   •  Investors   Brand   •  Reputation   •  Suppliers  and  vendors   Target   •  Employees   How  will  you  quantify  the   Social   •  Community   evaluation?   Environmental   •  Resource  Use   Initiative   •  Pollution/waste   What  is  your  strategy  for  reaching   your  objective  and  target?  
  • 34. What  did  we  Vind  out?            
  • 35. Small  Group  Activity   Return  on  Sustainability  Process  
  • 36. Financial/Climate  Metrics  in  Normative  Terms  
  • 37. Bloomberg  Sustainability  Metrics   Environmental   Governance   Social   •     Direct  CO2  Emissions   •     Size  of  Board   •     Number  of  Employees   •     Indirect  CO2  Emissions   •     Independent  Directors  (%)   •     Employee  Turnover  (%)   •     Total  CO2  Emissions   •     Women  on  Board  (%)   •     Total  Fatalities   •     Total  GHG  Emissions   •     Board  Meetings/Yr   •     Lost  Time  Accidents   •     GHG  Scope  1   •     Board  Meeting  Att.  (%)   •     Women  Employees  (%)   •     GHG  Scope  2   •     Political  Donations   •     GHG  Scope  3   •     Audit  Committee  Meetings   •     Energy  Consumption   •     Water  Consumption  
  • 38.       Kevin  Wilhelm,  CEO     Sustainable  Business   Consulting      (206)  935  -­‐  0210   Kevin@sustainablebizconsulting.com     www.sustainablebizconsulting.com  
  • 39. Background  Slides   •  Won’t  use,  but  have  on  hand  just  in  case  
  • 40. EU  Reporting  Requirements   Emissions  Reporting   Metrics   •  Climate  Change  Act  2008   •  EU  Directive  2003/51/EC)             British  government  is  required  to   Directors  report  must  include   propose  regulation  on  emissions   Linancial  and  non-­‐Linancial   reporting  to  help  Britain  achieve   KPIs,  including  on   its  climate  objectives  or  to  explain   environmental  matters  where   to  Parliament  why  no  such   appropriate   regulation  has  been  made      
  • 41. CEOs  Agree/Strongly  Agree  that  sustainability   should  be.  .  .   fully  embedded  into  company  strategy  and   96% operations   72%   discussed  and  acted  on  by  boards   93% 69%   fully  embedded  into  subsidiaries’  strategies  and   91% operations   65%   embedded  throughout  the  global  supply  chain   88%   59%   the  basis  for  industry  collaborations  and  multi   78% stakeholder  partnerships   56%   incorporated  into  discussion  with  Vinancial  analysts   72% 2010   51% 2007   Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010   Content  used  with  permission  from  Bob  Willard’s  2011  Presentation,  “Communicating  the  Busine$$  Ca$e  for  Sustainability”  
  • 42. What’s  Happening  in  the  Marketplace   Debt   Equator  Principles   Fuel  Prices   FTC Rulings   $100/barrel   E&O  Insurance     Insurance Equity  Investors     Wal-­‐Mart Microsoft     SEC  Guidelines   ESG   SRI   Supply  Chain EU  Reporting  Requirements     HP Carbon  Disclosure  Project     Sustainable  Apparel  Coalition   $64  trillion  in  assets  
  • 43. Why  Companies  Care  About  Climate  Change   2009 2010 73% 73% 73% 60% 59% 59% 47% 47% 47% 41% 41% 41% 38% 24% Employee     Brand     Product   Risk   Compliance   Cost     EfViciency   motivation   improvement   differentiation   Management   reductions   “Reason for Corporate Climate Change Strategy, 2009 v. 2010,” Environmental Leader Content  used  with  permission  from  Bob  Willard’s  2011  Presentation,  “Communicating  the  Busine$$  Ca$e  for  Sustainability”  
  • 44. The  Rising  Costs  of  the  Old  Way  of  Doing   Business   $120 Avg Cost of Crude Oil $100 $95.57 $87.33 $80 $73.69 $60 $56.15 $40 $20 $- 2008 2009 2010 2011