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SB'12 - Kevin Wilhelm - Sustainable Business Consulting
1. DECISION MAKING FOR SUSTAINABILITY:
MAXIMIZING OPPORTUNITY IN A CHANGING
CLIMATE
Kevin Wilhelm, Sustainable Business Consulting
2.
Decision-‐Making
for
Sustainability:
Maximizing
Opportunity
in
a
Changing
Climate
SB12, Sustainable Brands 2012,
Sustainable Brands Conference
Sustainable
Brands
–
June
4,
2012
Kevin
Wilhelm,
CEO
Sustainable
Business
Consulting
3. Agenda
Overview
:
“changing
climate”
not
climate
change
Decision
Making
for
Sustainability
–
Small
group
exercise:
Maximizing
Opportunity,
Minimizing
Risk
Decision-‐Making
Framework
– Small
group
exercise:
Using
Return
on
Sustainability
Share
Lessons
Learned
4. So
Who
is
This
Guy?
About
Me
• CEO
of
Sustainable
Business
Consulting
(SBC)
• Faculty
at
the
Bainbridge
Graduate
Institute
(BGI)
• Author
–
Return
on
Sustainability:
How
Business
Can
Increase
ProLitability
and
Address
Climate
Change
in
an
Uncertain
Economy
Other
stuff:
• Former
Chair
–
Seattle
Chamber’s
Sustainability
Committee.
• Founding
Board
Member
WBA
• Advisor
to
Seattle
Climate
Partnership
Contributing
writer
to
3
other
books:
• Green
Jobs:
a
Guide
to
Eco-‐Friendly
Employment
• Advancing
Sustainability
in
Higher
Education
and
• Go
Green
Rating
Scale
for
Early
Childhood
Settings.
5. About
my
Firm
We
help
companies
increase
proLitability
through
better
social,
environmental
and
climate
practices.
Sustainability
Communications
&
Employee
Implementation
Goals,
Assessments
Engagement
w/
Linancial
Strategy
&
Carbon
Reporting
&
Training
analysis
&
Vision
Footprints
(CSR,
CDP,
etc.)
7. CEOs:
Sustainability
Drivers
Top
drivers
of
CEOs’
action
on
sustainability
issues
Brand,
trust
and
reputation
12%
Potential
for
revenue/growth
cost
reduction
24%
Personal
motivation
29%
Consumer/customer
demand
31%
Employee
engagement
and
recruitment
39%
Impact
of
development
gaps
on
business
42%
Governmental/regulatory
environment
44%
Pressure
from
investors/shareholders
72%
Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010
Content
used
with
permission
from
Bob
Willard’s
2011
Presentation,
“Communicating
the
Busine$$
Ca$e
for
Sustainability”
8. Stakeholders
Driving
Sustainability
Stakeholders
who
CEOs
believe
will
have
the
greatest
impact
on
the
way
they
manage
societal
expectations
Consumers
58%
50%
Employees
45%
39%
Governments
39%
32%
Communities
28%
29%
Regulators
26%
25%
Media
25%
24%
Investment
Community
22%
19%
Suppliers
15%
5%
NGOs
15%
27%
Boards
14%
16%
Organized
Labor
7%
7% 2010
Other
6% 2007
4%
Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010
Content
used
with
permission
from
Bob
Willard’s
2011
Presentation,
“Communicating
the
Busine$$
Ca$e
for
Sustainability”
9. Top
10
Business
Priorities
from
2011
%
Category
Top
Two
Priorities
by
Category
Selecting
Grow
overall
company
revenue
64%
Growth
Acquire
and
retain
customers
54%
Lower
the
Lirm’s
overall
operating
costs
44%
EfViciency
Improve
quality
of
products
and/or
processes
37%
Improve
our
ability
to
innovate
as
an
organization
32%
Innovation
Drive
new
market
offerings
or
business
practices
28%
Acquire
and
retain
talent
38%
Talent
Improve
workforce
productivity
31%
Comply
with
government
regulations
and
14%
Transparenc requirements
y
Improve
corporate
environmental
10%
sustainability
and
social
responsibility
Forrester's survey of 2,691 executives in Europe, North America, and Asia, “Forrsights Business Decision-Makers Survey, Q4 2010.”
10. Sustainability
Continuum
Most
products
Employees
and
services
have
Green
Product
Educated
&
environmental/
or
Service
CSR
Trained
social
beneLits
Report
What’s
Fully
integrated
Sustainability?
into
operations
(processes,
design,
culture
and
brand)
Carbon
Footprint
Green
Team
CDP/
Compensation
&
&
Workplace
Supplier
Evaluation
tied
to
Compliant
Disclosure
sustainability
(great
place
to
work)
11. The
State
of
Things
Product,
Safety,
Financial
regulations
• Lagging
US
Economy
And
voluntary
reporting
standards
• Broken
US
political
system
• Uncertain
Euro
(Greece,
Spain,
Italy)
Environmental
regulations
12. What’s
Happening
in
the
Marketplace
• Fuel
Prices:
Gas
over
$4
–
affects
everything
• Supply
Chain:
Wal-‐Mart,
Target,
HP,
Microsoft,
SAC
• Equity
Investors:
ESG,
SRI,
SEC
Guidelines
• Carbon
Disclosure
Project:
$64
Trillion
in
Assets,
• EU
Linancial/sustainability
reporting
in
2014
• Insurance:
E&O
Insurance
–
need
climate
policy
• Debt:
Equator
Principles
• FTC:
Rulings
on
“green”
13. Reports
Galore!
Equity
Investing
• Calvert,
DJSI,
SAM’s,
Domini,
Social
Funds
EMS
• ISO
14001
and
ISO
26000
• Climate
Counts,
Corporate
Register,
CDP,
Climate
New
Scope
3
guidelines,
Env.
Product
Declarations
Governance
• AccountAbility
1000,
Dodd
Frank
All
• GRI
4.0,
Climate
Registry,
CR
Reporting
Awards
Debt/Multinational
• IFC
Funding,
Equator
Principles
Workers
• SA
8000,
CA
Workers
Transparency
Law
Labeling
and
3rd
Party
• Green
Seal,
FSC
and
over
400*
others
VeriLication
Integrated
reporting
• IIRC,
EU
reporting
requirements
in
2014
Source: inhabitat.com/demystifying-eco-labels
14. Industry
&
Trade
Organizations
Industry
Organization
Apparel
Sustainable
Apparel
Coalition
Outdoor
Industry
Eco
Working
Group
Electronics
CTIA’S
Go
Wireless,
Go
Green
Retail
RILA’s
Retail
Sustainability
Initiative
Food
Sustainable
Food
Trade
Association
Automobile
Suppliers
Partnership
for
the
Environment
Real
Estate
BOMA’s
“Ever-‐Green”
Telecommunications
TIA’s
Sustainable
Technology
Environments
Program
15. The
Typical
Business
Decision
Considers…
Financial
Cost
ROI
Brand
Reac:on
Brand
Value
–
will
a5ract
new
Suppliers
–
Demanding
it
customers,
retain
exis:ng
Investors
–
Asking
for
it
Compe::ve
advantage
–
differen:ator
Legal
–
Requiring
it
17. Besides
the
CSR
Director
and
People
in
this
room
-‐
Is
Sustainability
in
anyone’s
job
description?
Energy
Leadership/
Prices
Business
Recogni:on
Travel
New
Carbon
Waste
Markets
Public
Supply
Policy/
Chain
Regula:ons
Sustainability
Tax
Fuel
Incen:ves
Prices
Cost
Investor
Savings
Pressure
Paper
Insurance
18. How
decisions
are
made
around
Sustainability
Legal
–
Compliance,
EU
requirements,
SEC
Investor
–
Shareholder
compliance,
CDP
Brand
–
Leadership,
First
Mover,
Staying
Ahead
of
the
Compe::on
Management–
Need
to
do
something
for
Earth
Day?
HR
–
Recruitment
tool,
new
employees
are
asking
!
Suppliers/Customers
–
Scorecards,
RFPs
How can you maximize sustainability
opportunities in your company’s decision-
making process ?
19. ROS
Planning
Process
ROS
Tool
The
Return
on
Sustainability
Decision-‐Making
Framework
21. Energy
conservation
– Energy
optimization
&
distribution
at
its
facilities
– New
technologies
with
lower
energy
consumption
– Improved
yields
from
manufacturing
processes
Financial
Brand
Sustainability
Saved
more
than
$3
billion
Reduced
GHG
emissions
to
&
expanded
their
businesses
72%
below
1990
levels
by
30%
Use
to
be
the
#1
Polluter,
Total
savings
from
the
now
seen
as
innovator
Removed
CO2
emissions
landLill
gas
projects
exceed
equivalent
to
almost
78,000
$8
million/year
vehicles
or
more
than
900,000
barrels
of
oil
22. Reduced
Packaging
ReconLigured
the
plastic
bottles
for
its
Suave
shampoo
Financial
Brand
Sustainability
Saved
more
than
$2
million
Met
the
stricter
packaging
Saved
plastic
equivalent
to
in
diesel
costs
alone
requirements
of
customers
some
15
million
bottles
a
such
as
Wal-‐Mart
year
Product
and
Packaging
Changed
production
from
curly
noodles
to
straight
noodles
and
then
redesigned
packaging
to
shave
20%
off
the
size
of
its
packaging
Financial
Brand
Sustainability
Reduced
the
cost
of
raw
Demonstrated
to
customers
Fuel
savings
equated
to
500
materials
packaging
by
10%
a
simple,
easy
solution
to
fewer
distribution
trucks
on
reduce
GHG
emissions
the
road
each
year
without
any
impact
on
consumer
behavior
23. Waste
Materials
Using
excess
foam
from
Therm-‐a-‐Rest
ProLite
models
as
raw
materials
for
camp
pillows
*By
Product
Synergy
group
Financial
Brand
Sustainability
Turned
costs
into
a
new
Met
customer
demand
for
Turned
hundreds
of
revenue
stream
line
item
complementary
product
pounds
of
waste
foam
on
their
income
statement
to
Therm-‐a-‐Rest.
destined
for
landLills,
Developed
additional
which
wouldn’t
purchase
point
to
drive
biodegrade
for
decades,
Therm-‐a-‐Rest
sales
into
a
practical
accessory
24. • Revenue
• Expenses
Objective
Financial
• Cost
savings
• Payback
What
do
you
want
to
accomplish?
• Process
and
procedures
• Training
Operations
• Human
and
physical
resources
Measure
How
are
you
going
to
evaluate
• Customers
the
objective?
• Investors
Brand
• Reputation
• Suppliers
and
vendors
Target
• Employees
How
will
you
quantify
the
Social
• Community
evaluation?
Environmental
• Resource
Use
Initiative
• Pollution/waste
What
is
your
strategy
for
reaching
your
objective
and
target?
26. Identifying
Risks
and
Opportunities
Risks
Opportunities
Business
as
usual
Financial
crisis
Strict
environmental
and
&
regulations
27. Scenario
1
Business
as
Usual
(BAU)
• The
country
is
very
politically
divided
• Environmental
issues
and
new
social
regulation
are
on
the
back
burner
• The
economy
grows
at
a
sluggish
rate
• Market
pressures
happen
organically
• Business
uncertainty
about
responding
to
voluntary
programs
28. Scenario
2
Financial
Crisis
• Euro
crashes
(Greece,
Italy,
Spain,
France
election)
• $1B
in
automatic
cuts
coming
Dec
31st,
end
of
Bush
tax
cuts
and
congress
doesn’t
act
• Economy
tanks,
unemployment
rises,
S&P
downgrade
(again)
• New
President,
increased
political
gridlock
• Environmental
Regulations
weakened
• ConLlict
in
Middle
East
(Iran)
pushes
oil
higher
29. Scenario
3
Strict
Environmental
and
Social
Regulations
• World
wakes
up
about
the
environment,
political
leaders
get
backbone
about
what
needs
to
be
done!
• New
climate,
environmental,
and
social
regulations
• Rise
in
fuel
cost
(over
$5/gallon)
• Consumers
demand
proven,
increased
social
and
environmental
action
• Occupy
Wall
Street
movement
becomes
permanent
31. ROS
Strategic
Planning
Process
Objective
What
do
you
want
to
accomplish?
Measure
How
are
you
going
to
evaluate
the
objective?
Target
How
will
you
quantify
the
evaluation?
Initiative
What
is
your
strategy
for
reaching
your
objective
and
target?
32. ROS
Strategic
Planning
Process
Financial
Social
Environmental
Brand
Operations
Revenue
Process
Customers
Employees
Resource
use
Expenses
Procedures
Investors
Community
Pollution
Cost
savings
Training
Reputation
and
waste
Payback
Human
and
Suppliers
physical
resources
Vendors
33. • Revenue
• Expenses
Objective
Financial
• Cost
savings
• Payback
What
do
you
want
to
accomplish?
• Process
and
procedures
• Training
Operations
• Human
and
physical
resources
Measure
How
are
you
going
to
evaluate
• Customers
the
objective?
• Investors
Brand
• Reputation
• Suppliers
and
vendors
Target
• Employees
How
will
you
quantify
the
Social
• Community
evaluation?
Environmental
• Resource
Use
Initiative
• Pollution/waste
What
is
your
strategy
for
reaching
your
objective
and
target?
37. Bloomberg
Sustainability
Metrics
Environmental
Governance
Social
•
Direct
CO2
Emissions
•
Size
of
Board
•
Number
of
Employees
•
Indirect
CO2
Emissions
•
Independent
Directors
(%)
•
Employee
Turnover
(%)
•
Total
CO2
Emissions
•
Women
on
Board
(%)
•
Total
Fatalities
•
Total
GHG
Emissions
•
Board
Meetings/Yr
•
Lost
Time
Accidents
•
GHG
Scope
1
•
Board
Meeting
Att.
(%)
•
Women
Employees
(%)
•
GHG
Scope
2
•
Political
Donations
•
GHG
Scope
3
•
Audit
Committee
Meetings
•
Energy
Consumption
•
Water
Consumption
38.
Kevin
Wilhelm,
CEO
Sustainable
Business
Consulting
(206)
935
-‐
0210
Kevin@sustainablebizconsulting.com
www.sustainablebizconsulting.com
40. EU
Reporting
Requirements
Emissions
Reporting
Metrics
• Climate
Change
Act
2008
• EU
Directive
2003/51/EC)
British
government
is
required
to
Directors
report
must
include
propose
regulation
on
emissions
Linancial
and
non-‐Linancial
reporting
to
help
Britain
achieve
KPIs,
including
on
its
climate
objectives
or
to
explain
environmental
matters
where
to
Parliament
why
no
such
appropriate
regulation
has
been
made
41. CEOs
Agree/Strongly
Agree
that
sustainability
should
be.
.
.
fully
embedded
into
company
strategy
and
96%
operations
72%
discussed
and
acted
on
by
boards
93%
69%
fully
embedded
into
subsidiaries’
strategies
and
91%
operations
65%
embedded
throughout
the
global
supply
chain
88%
59%
the
basis
for
industry
collaborations
and
multi
78%
stakeholder
partnerships
56%
incorporated
into
discussion
with
Vinancial
analysts
72%
2010
51%
2007
Survey of 766 CEOs, including 50 in-depth interviews ; UN Global Compact and Accenture study, “A New Era of Sustainability,” June 2010
Content
used
with
permission
from
Bob
Willard’s
2011
Presentation,
“Communicating
the
Busine$$
Ca$e
for
Sustainability”
42. What’s
Happening
in
the
Marketplace
Debt
Equator
Principles
Fuel
Prices
FTC Rulings
$100/barrel
E&O
Insurance
Insurance Equity
Investors
Wal-‐Mart Microsoft
SEC
Guidelines
ESG
SRI
Supply
Chain EU
Reporting
Requirements
HP Carbon
Disclosure
Project
Sustainable
Apparel
Coalition
$64
trillion
in
assets
43. Why
Companies
Care
About
Climate
Change
2009
2010
73% 73% 73%
60% 59% 59%
47% 47% 47%
41% 41% 41%
38%
24%
Employee
Brand
Product
Risk
Compliance
Cost
EfViciency
motivation
improvement
differentiation
Management
reductions
“Reason for Corporate Climate Change Strategy, 2009 v. 2010,” Environmental Leader
Content
used
with
permission
from
Bob
Willard’s
2011
Presentation,
“Communicating
the
Busine$$
Ca$e
for
Sustainability”
44. The
Rising
Costs
of
the
Old
Way
of
Doing
Business
$120 Avg Cost of Crude Oil
$100
$95.57
$87.33
$80
$73.69
$60
$56.15
$40
$20
$-
2008 2009 2010 2011