We collaborate with others most of time in a context but since the result of the collaboration is not captured contextually it gets lost. A collaboration platform should integrated collaboration tools with contextual applications
2. Collaboration is a continuous process that
shifts through different modalities such
as video conferencing, chat, messaging
etc. within one single context such as
engineering development, support etc.
A consummate collaboration solution must
provide a way to seamlessly integrate all of
these modalities in one contextual thread for
the purpose of continuity and analytic
3. A typical Business process consists of a starting point, several
sequential activities, and an endpoint. People typically use a
combination of one or more collaborative tools -- Email, IM, Audio,
TelePresence, Web, Teamspaces etc. and are required to collate
information exchanges over all these modalities to ultimately
accomplish a single task
This proposal serves to stitch these scattered communication
episodes into a single Collaboration- Thread and puts the
“Collaboration into Context” by auto connecting the dots in order
to create a continuous Collaboration Stream that can be augmented,
resumed, archived or analyzed to help drive optimal business
results.
Organizations can derive productivity boosts by shifting the burden
of maintaining the context of that user’s activity from the user’s
mind, into a Collaboration Application which will build a complete
context for the user. Now the users can be free to focus on task at
hand rather than getting distracted to gather a context to
accomplish their task.
4. Context is a collaboration space where ideas
exchanged over one modality can be
augmented in other
It keeps the history so that collaboration
information streams can be connected and
analyzed in-context
It provides a way to fuse reactive thoughts of
a real-time modality with the reflective
thoughts of a non-real-time modality
5. Use “Enterprise Social Network” as relationship fabric
Integrate real time AV conferencing, chat and screen
share soln. which can be launched from a context
Context is a framework for building collaboration
applications
Real-time collaboration can be augmented by non-
real time “comments and reply” mechanism on
conference transcript associated with the context
Analytic on collaboration data collected within a
context to understand contextual metrics
8. Product innovation
Sales and marketing collaboration
Engineering Collaboration
Collaboration on task and issue
Support Collaboration
Collaboration on issue