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What Mobile Research Can
Accomplish in 15 min?
Kris Mihalic
Connected Life, Yahoo! Inc.
Lead UX researcher for all
Yahoo!’s mobile
products worldwide
all + worldwide = No!
sevensixfive @ flickr




The truth


15 minutes
Ubiquity &
Context
4.000.000.000
Ubiquity &
Context
4.000.000.000
Methods for   illbethesun @ flickr




mobile user
research?
Adaptation!
Methods for   illbethesun @ flickr




mobile user
research?
Adaptation!
Mobile Mail
Comparative
Priorities
Focus
Forces
...
Great research ≠ Great outcome
Yahoo! Go
Concept
Study
Product functionality
UX improvement
Team engagement
Yahoo! Go
Concept
Study
Product functionality
UX improvement
Team engagement
Great research = Great outcome
Smartphone
Menu
Navigation
Cultural constraints
Technical constraints
Smartphone
Menu
Navigation
Cultural constraints
Technical constraints
Great research ? Great outcome
“Jigsaw
                          tcp909 @ flickr




falling into
place”
Radiohead (In Rainbows)
What Mobile Research Can
Accomplish in 15 min?
Kris Mihalic
Connected Life, Yahoo! Inc.

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What Mobile Research Can Accomplish in 15 min?