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TVS Nxt Gen
Subrat Kumar Dash
TVS © 2021, talentathon Genuine innovative creation from scratch
Two Wheeler - Zoom Out
TVS © 2021, talentathon Genuine innovative creation from scratch
Source: https://tradebrains.in/tag/two-wheeler-market-share-in-india-2021/
TVS © 2021, talentathon Genuine innovative creation from scratch
India Sector Snapshot
TVS arsenal in 2-Wheeler Space
Source: https://www.autopunditz.com/ Figures are for FY21
Sales: 1100
TVS © 2021, talentathon Genuine innovative creation from scratch
USER DISCOVERY
Google Form Used : https://forms.gle/oAdu8fXmsjZ4PanJ6
TVS © 2021, talentathon Genuine innovative creation from scratch
USER DISCOVERY
Google Form Used : https://forms.gle/oAdu8fXmsjZ4PanJ6
TVS © 2021, talentathon Genuine innovative creation from scratch
TVS © 2021, talentathon Genuine innovative creation from scratch
Key Insights Actions
● Young travel friendly person’s
dynamic lifestyle left with
operational challenges and
unmanageable bike life cycle
management.
● Bike as an asset, possession is
pretty much emotional rather than
being rational.
● Recurring Service level experience is
too late to avail and ensuring a
quality of service
● A platform for managing your bike's
life cycle and creating an easy of co-
operational ecosystem.
● Impactful self guided platform for
unbiased and rational decision for
value for money with high degree of
purchasing need
● Your Genuine service is at your
pocket(though automated BaaS
Platform)
Business Model Canvas (For Youth Customer Segment)
TVS © 2021, talentathon Genuine innovative creation from scratch
Customer Segment
Customer Relationship
Value Proposition
Channels
Key Resources
Key Activity
Key Partners
Cost Structure Revenue Stream
Technology
• Real time Health
check and Remedy
• Connected services
for fuel/charging
station discovery
• Dashboard for vehicle
performance
• 18 to 35 years
frequent driver loves
trendy bike, More
Concerned about
mileage,
maintenance, love
technology, wants to
be user of bike
Connect
• Connect hospital
and loved ones I
case of emergency
Subscription
• Easy usage of
vehicle on demand
with a subscription-
based consumption
model
Technology Partners
• R&D Team
• Design Team
• Sensor, GPS, Block
Chain, Big Data partners
• Govt policy makers
• Insurance sector
• Health Care Institutions
• Fuel / Charging Stations
• Dealers/Distributors
• Investors
• Digital Channels,
dealers &
distributors
• Through Service
centers, IVR & Call
Centers, Dealers &
distributors
• Development team
• Human Resource
• IP
• Marketing
• Finance
• Leadership Team
• Marketing, Sales,
Solution
Development,
Infrastructure,
• One time purchase
• Subscriptions
• Service and spare parts
• Key partners providing parts and technology services
• Employee Cost
• Production Cost
Business Model Canvas (For Middle Aged Customer Segment)
TVS © 2021, talentathon Genuine innovative creation from scratch
Customer Segment
Customer Relationship
Value Proposition
Channels
Key Resources
Key Activity
Key Partners
Cost Structure Revenue Stream
• >35 years old
Routine driver
Safety, optimized
maintenance, next
gen technology
benefits, wants to
own bike
Safety
• Driver safety through
voice over
notification to avoid
probable accident
• Proactive voice over
notification of curve,
humps, bends on the
road
• Connect hospital and
loved ones
Technology
• Real time Health
check and Remedy
• Connected services
for fuel/charging
station discovery
Technology Partners
• R&D Team
• Design Team
• Sensor, GPS, Block
Chain, Big Data partners
• Govt policy makers
• Insurance sector
• Health Care Institutions
• Fuel / Charging Stations
• Dealers/Distributors
• Investors
• Digital Channels,
dealers &
distributors
• Through Service
centers, IVR & Call
Centers, Dealers &
distributors
• Development team
• Human Resource
• IP
• Marketing
• Finance
• Leadership Team
• Marketing, Sales,
Solution
Development,
Infrastructure,
• One time purchase
• Service and spare parts
• Key partners providing parts and technology services
• Employee Cost
• Production Cost
TVS © 2021, talentathon Genuine innovative creation from scratch
TRENDY TAPAN
Used: xtensio.com free version for Persona creation
DISCIPLINED DEEPAK
TVS © 2021, talentathon Genuine innovative creation from scratch
Used: xtensio.com free version for Persona creation
TVS as of now
TVS © 2021, talentathon Genuine innovative creation from scratch
Price
TVS
Honda
Hero
Bajaj
Suzuki
Royal Enfield
Yamaha
Price
Mileage
Mileage
TVS © 2021, talentathon Genuine innovative creation from scratch
TVS Opportunity Space
Accident
Protection
Digitally
Connected
Automated
Health Check
Energy
Dashboard
Path Fore
Casting
POSITIVE
NEGATIVE
Accident protection
predictive warning
systems to save
each life
360 degree connected
ecosystem of health
care, Insurance, Fuel
Station & order
Management
Proactive overall
vehicle health and
pressure check up
and notification
Mileage and
Energy
consumption
matrices
Bumps,
Humps ad
Jumps
notification
01 02 03 04 05
Opportunity for
creating WOW!
BaaS
Bike as a
Subscription
06
TVS Blue
Ocean
TVS Nxt-Gen (Positioning Option 1/2)
TVS © 2021, talentathon Genuine innovative creation from scratch
TVS
Honda
Hero
Bajaj
Suzuki
Royal Enfield
Yamaha
Damon Nxt-Gen
King on Road
Safety
Safety
Technology
Technology
TVS Nxt-Gen (Positioning Option 2/2)
TVS © 2021, talentathon Genuine innovative creation from scratch
Damon Nxt-Gen
King on Road
Duration of Subscription
Duration of Subscription
Price
of
Subscription
Price
of
Subscription
TVS
Vogo
Yulu
Bounce
Drivezy
High
Low
Low
High
Market Opportunity
TVS © 2021, talentathon Genuine innovative creation from scratch
TAM – 280 Bn
SAM – 110 Bn*** APAC
SOM – 2.9 Bn (14.4% Market Share)
Increase As we take Market Share
Source: https://www.fortunebusinessinsights.com/motorcycle-market-105164
Product Backlog
TVS © 2021, talentathon Genuine innovative creation from scratch
# The Idea Key Result Impacted Risky Assumptions
TRENDY TAPAN
1 Mileage and Energy consumption matrices + Vehicle Engagement Matrices Increase(20%)
+ Brand Value Increase
- Sales might Impact
1. Might Impact Customer retention
2. People will love this feature
2 360 degree connected ecosystem of health care,
Insurance, Fuel Station & order Management
+ Customers NPS will be all time high
+ Sales will improve In double digits
- Vehicle will be under surveillance
1. Customer might not well receive the
surveillance system
2. Connected ecosystem will be well
received by partners
3 BaaS(Bike as a Subscription) + New Blue Ocean market
+Revenue will increase
- Huge Investment of Marketing
1. Demand – Supply Mismatch
2. Theft and Stolen
DISCIPLINED DEEPAK
4 Accident protection predictive warning systems to
save each life
+ Sales Increase
- Wrong information resulted low Customer experience
1. Customer might not well receive the
surveillance system
5 Proactive overall vehicle health and pressure check
up and notification
+ Vehicle Engagement Matrices Increase(20%)
- Sales might Impact
1. Might Impact Customer retention
6 Bumps, Humps ,Jumps , Bend's notification +Sales Increase
- Wrong information resulted low Customer experience
1. Might Impact Customer retention
2. Customer might not well receive the
surveillance system
FEATURE PRIORITIZATION
TVS © 2021, talentathon Genuine innovative creation from scratch
# The Idea The Risks Align Research Ideate Create Validate Refine ICE Score
TRENDY TAPAN
1
Mileage and Energy consumption
matrices
High
- Value: Might Impact Customer retention
- Viability: Bike Engine Performance has to be absolutely stable
Med Low High Med Low Med 16
2
360 degree connected ecosystem of
health care, Insurance, Fuel Station &
order Management
Med
- Value
: Customer and partner might or might not well received the
surveillance system
- Viability : High Availability and resilient system
High High High High High Med 28
3
BaaS(Bike as a Subscription) Med
- Desirability: High
- Viability: proper safeguard needed
High Med Low Low Low Low 12
DISCIPLINE DEEPAK
1
Accident protection predictive
warning systems to save each life
Med
- Value
: Customer and partner might or might not well received the
surveillance system
- Viability : High Availability and resilient system
High High High High High Med 28
2
Proactive overall vehicle health and
pressure check up and notification
High
- Value: Might Impact Customer retention
- Viability: Bike Engine Performance has to be absolutely stable
Med Low High Med Low Med 16
Bumps, Humps ,Jumps , Bend's
notification
Med
- Value
: Customer and partner might or might not well received the
surveillance system
- Viability : High Availability and resilient system
High High High High High Med 28
Product Feasibility Hypothesis Test
TVS © 2021, talentathon Genuine innovative creation from scratch
The Idea User Persona(Trendy TAPAN)
BaaS
(Bike as a
Subscription)
Experiment 1 Experiment 2 Experiment 3 Experiment 4
Experiment Type :
Interview Target Persona
Hypothesis : At least 10% will
Show interest for BaaS
Risks Evaluated:
Risk #1 Demand Supply
Alignment
Learning:
Learning #1: Targeted market
size is much bigger compared
to what we have thought of
Result: 18% of customer Show
interest for BaaS
Experiment Type:
Corporate Campus Show
Hypothesis : At least 25% will sign for
BaaS
Risks Evaluated:
Risk #1 Demand Supply Alignment
Learning:
Learning #1 Financially stable persona
more interested for BaaS
Result: 35% of early adapters signed
for BaaS
Experiment Type
Digital Marketing(Landing
page)
Hypothesis : At least 5%
will sign for BaaS
Risks Evaluated:
Risk #1 Demand Supply
Alignment
Learning:
Learning #1 1%Non
targeted persona showed
interest
Result: 2% of customer
signed for BaaS
Experiment Type
University Campus
Hypothesis : At least 20% will
sign for BaaS
Risks Evaluated:
Risk #1 Demand Supply
Alignment
Learning:
Learning #1 : Financially
challenged persona more
interested for BaaS
Result: 21% of customer signed
for BaaS
*** Theft ad Stole is controlled by technology and no experiment
Packaging and Pricing (1 / 4)
TVS © 2021, talentathon Genuine innovative creation from scratch
Value Metrics For Pricing Consideration:
Metrics Evaluated:
•Kilometer per Day
•Kilometer per month
•Number of hours drive
•Charge per Kilometer
•Number of petrol /charge used
Chosen Metric: Kilometer per month
Packaging and Pricing (2 / 4)
TVS © 2021, talentathon Genuine innovative creation from scratch
Pricing Factor:
Weighing Inputs Score (1-10) Notes
Competition (High->Low) 8
The market is low competitive for BaaS (Indirect: Bounce/ Vogo/
Yulu)
One/First-of-a-Kind(Not->Yes) 10 We are one-of-a-kind or first to market.
Scarcity(Abundant->Very Scarce) 3 There is high-availability of vehicle in the market.
Uniqueness (Commodity->High Unique) 9
We are taking a unique approach to an existing product
by offering BaaS and Addon feature
Demand (Low-High) 6
Demand is need to evaluated , but as per quick survey we see it has
good demand
Value(Minimum->Maximum) 8
Our product is of high-value because it holds a large quantity of
finance burden. Maintenance is the key issue taken care by BaaS.
People place a high-value on high key features
Quality(Low->High) 8 Quality improve with proper maintenance
Score : 52/70 Describes we have more power on pricing
Packaging and Pricing (3 / 4)
TVS © 2021, talentathon Genuine innovative creation from scratch
Willingness to Pay
Cheap Value for Money Willing to stretch Exorbitant
<1200 Km @Month
Rider
₹1300 per month ₹1800 per month ₹2300 per month ₹3200 per month
1201 - 2000 Km
@Month Rider
₹1800 per month ₹2200 per month ₹2700 per month ₹3400 per month
>2000 Km @Month
Rider
₹2300 per month ₹2800 per month ₹3100 per month ₹4000 per month
**These data are filled by asking people and it is specific for the 2-wheeler currently priced range between
55k-75k
** 1200KM figure comes as Indian commuters travel 35 km/day
Packaging and Pricing (4 / 4)
TVS © 2021, talentathon Genuine innovative creation from scratch
Pricing DimagSe PyaarSe Dilse
Tagline
Getting Started
For Routined Bikers
Expand your Wing
For Busy Bikers
Kiss your Dreams
For Pro-Bikers
Pricing ₹1800 per month ₹2200 per month ₹2800 per month
Limit : KM@Month Upto 1200 kilometer Upto 2000 kilometer Unlimited
Features
Kilometer Beyond Monthly
Limit
₹2 per additional Kilometer ₹2 per additional Kilometer NA
Number of months subscription 36 Month 24 Month 12 Month
TVS Nxt-Gen Software Essential Features Advanced Features Premium Features
Safety Helmet & Jacket No(one time fees 1500) No(one time fees 1500) No(one time fees 1500)
Maintenance Free Free Free
Analytics & Reports Basic Reports Advanced Reports AI-based Bike Analytics Report
Mobile App Limited Features All Features All Features
Support 24 x 7 email support 24 x 7 chat support Dedicated Support Manager
**Packaging and Pricing for the 2-wheeler currently priced range between 55k-75k
BaaS Platform
TVS © 2021, talentathon Genuine innovative creation from scratch
01
BaaS
● BaaS Digital Channel
● Vehicle On-Boarding Process
● Consumption Based Billing and Service model
● Connected Dealer and Service Stations
● Easy Vehicle Possession Settlement System
● Vehicle Renewal Platform
Technology Consideration
TVS © 2021, talentathon Genuine innovative creation from scratch
01
Safety
● Safety notification(SNS)
● IOT with SQS(Simple Queuing Service)
● WIFI Enabled Sensor Devices
● Near field communications(NFC)
02
Connect
● GPS & GPRS
● Block Chain & OMS(Order Management Services)
● Data Lake(Big Data processing of Connected Devices & Vehicles)
03
Collaborate
● Automated IVR ad Chat Bots
● Integrated Insurance, Health care and Automotive Industry System
● Marketplace for Fuelling / Charging Stations
GTM Strategy
We are the world’s first BaaS Vehicle Provider
For young biker who wants mobility without paying an upfront investment, worrying about
maintenance cost (Service/compliance/transportation) and wants to explore trendy vehicle
in the market
TVS BaaS is a powerful Bike as a Subscription Model
That provides young biker flexibility of using a vehicle and use its full potential with ease
of paying the monthly minimal subscription without worrying about costly maintenance
and explore new vehicle as they like
Unlike traditional automotive vehicle providers
Our product bridges the gap between Young Bikers and their Aspirational Needs
holistically
TVS © 2021, talentathon Genuine innovative creation from scratch
AWARENESS ACQUISITION ACTIVATION RETENTION REVENUE
AWARENESS HOME PAGE
GET PEOPLE
BACK
ADD TO CART
REFERRAL
GET MORE
USERS
CHECKOUT
PAYMENT
COMPLETE
PURCHASE
CHANNELS CHANNELS & PROMOTIONS
Website/App, Explainer Video, Chat bots
Provide Impactful Customer
Engagement
Social Proof to build credibility – Banner
of number of people viewing, Reviews,
Rating, Product Video, Testimonials
Target 1% Website/App Conversion in
first 6 months
Channel Partners – Dealer/Service
Station
Retention – Remarketing, Push Notification,
Email Notification
5% Discount Coupon if user abandons
subscription
5% worth Points to redeem on next
purchase on bike accessories
Word of Mouth
Refer someone, if they
subscribe you get 50%
off on Subscription for
One month and they as
well.
CHANNELS
PAID
Google Ads – Search ad,
display ad, Youtube
banner, video ad
Facebook ad, Instagram
ad, Twitter ads
Influencer Marketing
ORGANIC
SEO, Blogs, Facebook
page, Instagram page,
Youtube channel, Quora,
podcasts, AutoExpo
CATEGORY PAGE
PRODUCT PAGE
RECOMMENDATIO
N
DETAILED
INFORMATION
TVS © 2021, talentathon Genuine innovative creation from scratch
GTM Strategy
TVS © 2021, talentathon Genuine innovative creation from scratch
Communication Strategy:
1. Webpage to describe the campaign.
1. Showcase your Bike as a Subscription story.
2. Win a free subscription for 1yr makeover if your story impresses our jury.
3. Follow our Facebook fan page, YouTube channel and Instagram page.
2. Digital Marketing – Google ads, Facebook ads, Insta ads, music app ad
1. Post in subscription blogs/forums, Quora, latest trending posts on new vehicle under BaaS.
1. Email marketing to existing subscribed customers to upgrade to higher package.
1. Digital content for YouTube, Instagram, Facebook – Get your new Vehicle less than EMI,
Testimonials from customers,
1. Interaction/gamification ads on Facebook, Instagram
1. Spotify Podcasts series on “how to own a new vehicle every year”/ “how to own a vehicle less than
EMI”
GTM Strategy
TVS © 2021, talentathon Genuine innovative creation from scratch
Google Ads
Facebook
Demographic :Age 25-45 :Gender Male and Female,
Location – India/(Start with Bangalore)
Specific interests :Travel/Automotive/ University Study
Life Events: New Job/Recently Moved/Away from Home (in India)
Keywords Average Monthly Search Bid Range
price of scooty 100K – 1M ₹0.89-₹13.81
lowest price scooty 10K – 100K ₹1.21-₹4.94
scooty of honda 100K – 1M ₹4.46-₹14.71
hero motor bike 100K – 1M ₹1.21-₹4.92
TVS © 2021, talentathon Genuine innovative creation from scratch
GTM Health Matrix
TVS © 2021, talentathon Genuine innovative creation from scratch
Monthly Subscription
Reach Activation Engagement Retention
Business
Specific
No of customer
enrolled
New/Old Customer
% Customer availed
subscription
% Customer using
subscription
% Customer
extending
subscription
Revenue per
customer
% Customer with
one or more Sub.
Kilometer entitled Vs
Kilometer used
%Customer retained
Subscription
revenue
%customer buying
vehicle
No of customer
reaching new
milestone
Budget Estimation
TVS © 2021, talentathon Genuine innovative creation from scratch
Category Upfront Investment Year 1 Year 2 Year 3
Kick Off and Stakeholder Alignment $15,000 $7,500 $7,500 $7,500
BaaS Connected Platform $158,400 $23,760 $23,760 $23,760
Digital Marketing $47,520 $11,880 $9,504 $9,504
Training & Enablement $1,584 $792 $792 $792
Operational Expenditure $39,600 $19,800 $19,800 $19,800
Legal and Distribution Channel $15,840 $7,920 $7,920 $7,920
Other Miscellaneous $23,760 $11,880 $11,880 $11,880
Total Product Launch Budget $301,704 $83,532 $81,156 $81,156
$547,548
*** BaaS Connected system development as base price
6 Resource
6 Months Development
Blended Rate $25@Hour
Monthly Billing Hour 176
** We are targeting 6000 units of Happy BaaS Customer year 0 , with Double digit growth in next year.
Next Steps - BaaS
TVS © 2021, talentathon Genuine innovative creation from scratch
01
Strategic
● Monitor and Measure health matrices
● Strategize the Corrective Actions & Preventive
Actions(CAPA)
● Expanding Pan-India followed by Pan-Abroad
02
Tactical
● Establishing Growth Team
● Pilot Region with Corporate & University
Connect
● Monitor and Measure health matrices
● Retrospect on Lessons Learned
Thank You
TVS © 2021, talentathon Genuine innovative creation from scratch

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Whats Nxt For TVS

  • 1. TVS Nxt Gen Subrat Kumar Dash TVS © 2021, talentathon Genuine innovative creation from scratch
  • 2. Two Wheeler - Zoom Out TVS © 2021, talentathon Genuine innovative creation from scratch
  • 3. Source: https://tradebrains.in/tag/two-wheeler-market-share-in-india-2021/ TVS © 2021, talentathon Genuine innovative creation from scratch India Sector Snapshot
  • 4. TVS arsenal in 2-Wheeler Space Source: https://www.autopunditz.com/ Figures are for FY21 Sales: 1100 TVS © 2021, talentathon Genuine innovative creation from scratch
  • 5. USER DISCOVERY Google Form Used : https://forms.gle/oAdu8fXmsjZ4PanJ6 TVS © 2021, talentathon Genuine innovative creation from scratch
  • 6. USER DISCOVERY Google Form Used : https://forms.gle/oAdu8fXmsjZ4PanJ6 TVS © 2021, talentathon Genuine innovative creation from scratch
  • 7. TVS © 2021, talentathon Genuine innovative creation from scratch Key Insights Actions ● Young travel friendly person’s dynamic lifestyle left with operational challenges and unmanageable bike life cycle management. ● Bike as an asset, possession is pretty much emotional rather than being rational. ● Recurring Service level experience is too late to avail and ensuring a quality of service ● A platform for managing your bike's life cycle and creating an easy of co- operational ecosystem. ● Impactful self guided platform for unbiased and rational decision for value for money with high degree of purchasing need ● Your Genuine service is at your pocket(though automated BaaS Platform)
  • 8. Business Model Canvas (For Youth Customer Segment) TVS © 2021, talentathon Genuine innovative creation from scratch Customer Segment Customer Relationship Value Proposition Channels Key Resources Key Activity Key Partners Cost Structure Revenue Stream Technology • Real time Health check and Remedy • Connected services for fuel/charging station discovery • Dashboard for vehicle performance • 18 to 35 years frequent driver loves trendy bike, More Concerned about mileage, maintenance, love technology, wants to be user of bike Connect • Connect hospital and loved ones I case of emergency Subscription • Easy usage of vehicle on demand with a subscription- based consumption model Technology Partners • R&D Team • Design Team • Sensor, GPS, Block Chain, Big Data partners • Govt policy makers • Insurance sector • Health Care Institutions • Fuel / Charging Stations • Dealers/Distributors • Investors • Digital Channels, dealers & distributors • Through Service centers, IVR & Call Centers, Dealers & distributors • Development team • Human Resource • IP • Marketing • Finance • Leadership Team • Marketing, Sales, Solution Development, Infrastructure, • One time purchase • Subscriptions • Service and spare parts • Key partners providing parts and technology services • Employee Cost • Production Cost
  • 9. Business Model Canvas (For Middle Aged Customer Segment) TVS © 2021, talentathon Genuine innovative creation from scratch Customer Segment Customer Relationship Value Proposition Channels Key Resources Key Activity Key Partners Cost Structure Revenue Stream • >35 years old Routine driver Safety, optimized maintenance, next gen technology benefits, wants to own bike Safety • Driver safety through voice over notification to avoid probable accident • Proactive voice over notification of curve, humps, bends on the road • Connect hospital and loved ones Technology • Real time Health check and Remedy • Connected services for fuel/charging station discovery Technology Partners • R&D Team • Design Team • Sensor, GPS, Block Chain, Big Data partners • Govt policy makers • Insurance sector • Health Care Institutions • Fuel / Charging Stations • Dealers/Distributors • Investors • Digital Channels, dealers & distributors • Through Service centers, IVR & Call Centers, Dealers & distributors • Development team • Human Resource • IP • Marketing • Finance • Leadership Team • Marketing, Sales, Solution Development, Infrastructure, • One time purchase • Service and spare parts • Key partners providing parts and technology services • Employee Cost • Production Cost
  • 10. TVS © 2021, talentathon Genuine innovative creation from scratch TRENDY TAPAN Used: xtensio.com free version for Persona creation
  • 11. DISCIPLINED DEEPAK TVS © 2021, talentathon Genuine innovative creation from scratch Used: xtensio.com free version for Persona creation
  • 12. TVS as of now TVS © 2021, talentathon Genuine innovative creation from scratch Price TVS Honda Hero Bajaj Suzuki Royal Enfield Yamaha Price Mileage Mileage
  • 13. TVS © 2021, talentathon Genuine innovative creation from scratch TVS Opportunity Space Accident Protection Digitally Connected Automated Health Check Energy Dashboard Path Fore Casting POSITIVE NEGATIVE Accident protection predictive warning systems to save each life 360 degree connected ecosystem of health care, Insurance, Fuel Station & order Management Proactive overall vehicle health and pressure check up and notification Mileage and Energy consumption matrices Bumps, Humps ad Jumps notification 01 02 03 04 05 Opportunity for creating WOW! BaaS Bike as a Subscription 06 TVS Blue Ocean
  • 14. TVS Nxt-Gen (Positioning Option 1/2) TVS © 2021, talentathon Genuine innovative creation from scratch TVS Honda Hero Bajaj Suzuki Royal Enfield Yamaha Damon Nxt-Gen King on Road Safety Safety Technology Technology
  • 15. TVS Nxt-Gen (Positioning Option 2/2) TVS © 2021, talentathon Genuine innovative creation from scratch Damon Nxt-Gen King on Road Duration of Subscription Duration of Subscription Price of Subscription Price of Subscription TVS Vogo Yulu Bounce Drivezy High Low Low High
  • 16. Market Opportunity TVS © 2021, talentathon Genuine innovative creation from scratch TAM – 280 Bn SAM – 110 Bn*** APAC SOM – 2.9 Bn (14.4% Market Share) Increase As we take Market Share Source: https://www.fortunebusinessinsights.com/motorcycle-market-105164
  • 17. Product Backlog TVS © 2021, talentathon Genuine innovative creation from scratch # The Idea Key Result Impacted Risky Assumptions TRENDY TAPAN 1 Mileage and Energy consumption matrices + Vehicle Engagement Matrices Increase(20%) + Brand Value Increase - Sales might Impact 1. Might Impact Customer retention 2. People will love this feature 2 360 degree connected ecosystem of health care, Insurance, Fuel Station & order Management + Customers NPS will be all time high + Sales will improve In double digits - Vehicle will be under surveillance 1. Customer might not well receive the surveillance system 2. Connected ecosystem will be well received by partners 3 BaaS(Bike as a Subscription) + New Blue Ocean market +Revenue will increase - Huge Investment of Marketing 1. Demand – Supply Mismatch 2. Theft and Stolen DISCIPLINED DEEPAK 4 Accident protection predictive warning systems to save each life + Sales Increase - Wrong information resulted low Customer experience 1. Customer might not well receive the surveillance system 5 Proactive overall vehicle health and pressure check up and notification + Vehicle Engagement Matrices Increase(20%) - Sales might Impact 1. Might Impact Customer retention 6 Bumps, Humps ,Jumps , Bend's notification +Sales Increase - Wrong information resulted low Customer experience 1. Might Impact Customer retention 2. Customer might not well receive the surveillance system
  • 18. FEATURE PRIORITIZATION TVS © 2021, talentathon Genuine innovative creation from scratch # The Idea The Risks Align Research Ideate Create Validate Refine ICE Score TRENDY TAPAN 1 Mileage and Energy consumption matrices High - Value: Might Impact Customer retention - Viability: Bike Engine Performance has to be absolutely stable Med Low High Med Low Med 16 2 360 degree connected ecosystem of health care, Insurance, Fuel Station & order Management Med - Value : Customer and partner might or might not well received the surveillance system - Viability : High Availability and resilient system High High High High High Med 28 3 BaaS(Bike as a Subscription) Med - Desirability: High - Viability: proper safeguard needed High Med Low Low Low Low 12 DISCIPLINE DEEPAK 1 Accident protection predictive warning systems to save each life Med - Value : Customer and partner might or might not well received the surveillance system - Viability : High Availability and resilient system High High High High High Med 28 2 Proactive overall vehicle health and pressure check up and notification High - Value: Might Impact Customer retention - Viability: Bike Engine Performance has to be absolutely stable Med Low High Med Low Med 16 Bumps, Humps ,Jumps , Bend's notification Med - Value : Customer and partner might or might not well received the surveillance system - Viability : High Availability and resilient system High High High High High Med 28
  • 19. Product Feasibility Hypothesis Test TVS © 2021, talentathon Genuine innovative creation from scratch The Idea User Persona(Trendy TAPAN) BaaS (Bike as a Subscription) Experiment 1 Experiment 2 Experiment 3 Experiment 4 Experiment Type : Interview Target Persona Hypothesis : At least 10% will Show interest for BaaS Risks Evaluated: Risk #1 Demand Supply Alignment Learning: Learning #1: Targeted market size is much bigger compared to what we have thought of Result: 18% of customer Show interest for BaaS Experiment Type: Corporate Campus Show Hypothesis : At least 25% will sign for BaaS Risks Evaluated: Risk #1 Demand Supply Alignment Learning: Learning #1 Financially stable persona more interested for BaaS Result: 35% of early adapters signed for BaaS Experiment Type Digital Marketing(Landing page) Hypothesis : At least 5% will sign for BaaS Risks Evaluated: Risk #1 Demand Supply Alignment Learning: Learning #1 1%Non targeted persona showed interest Result: 2% of customer signed for BaaS Experiment Type University Campus Hypothesis : At least 20% will sign for BaaS Risks Evaluated: Risk #1 Demand Supply Alignment Learning: Learning #1 : Financially challenged persona more interested for BaaS Result: 21% of customer signed for BaaS *** Theft ad Stole is controlled by technology and no experiment
  • 20. Packaging and Pricing (1 / 4) TVS © 2021, talentathon Genuine innovative creation from scratch Value Metrics For Pricing Consideration: Metrics Evaluated: •Kilometer per Day •Kilometer per month •Number of hours drive •Charge per Kilometer •Number of petrol /charge used Chosen Metric: Kilometer per month
  • 21. Packaging and Pricing (2 / 4) TVS © 2021, talentathon Genuine innovative creation from scratch Pricing Factor: Weighing Inputs Score (1-10) Notes Competition (High->Low) 8 The market is low competitive for BaaS (Indirect: Bounce/ Vogo/ Yulu) One/First-of-a-Kind(Not->Yes) 10 We are one-of-a-kind or first to market. Scarcity(Abundant->Very Scarce) 3 There is high-availability of vehicle in the market. Uniqueness (Commodity->High Unique) 9 We are taking a unique approach to an existing product by offering BaaS and Addon feature Demand (Low-High) 6 Demand is need to evaluated , but as per quick survey we see it has good demand Value(Minimum->Maximum) 8 Our product is of high-value because it holds a large quantity of finance burden. Maintenance is the key issue taken care by BaaS. People place a high-value on high key features Quality(Low->High) 8 Quality improve with proper maintenance Score : 52/70 Describes we have more power on pricing
  • 22. Packaging and Pricing (3 / 4) TVS © 2021, talentathon Genuine innovative creation from scratch Willingness to Pay Cheap Value for Money Willing to stretch Exorbitant <1200 Km @Month Rider ₹1300 per month ₹1800 per month ₹2300 per month ₹3200 per month 1201 - 2000 Km @Month Rider ₹1800 per month ₹2200 per month ₹2700 per month ₹3400 per month >2000 Km @Month Rider ₹2300 per month ₹2800 per month ₹3100 per month ₹4000 per month **These data are filled by asking people and it is specific for the 2-wheeler currently priced range between 55k-75k ** 1200KM figure comes as Indian commuters travel 35 km/day
  • 23. Packaging and Pricing (4 / 4) TVS © 2021, talentathon Genuine innovative creation from scratch Pricing DimagSe PyaarSe Dilse Tagline Getting Started For Routined Bikers Expand your Wing For Busy Bikers Kiss your Dreams For Pro-Bikers Pricing ₹1800 per month ₹2200 per month ₹2800 per month Limit : KM@Month Upto 1200 kilometer Upto 2000 kilometer Unlimited Features Kilometer Beyond Monthly Limit ₹2 per additional Kilometer ₹2 per additional Kilometer NA Number of months subscription 36 Month 24 Month 12 Month TVS Nxt-Gen Software Essential Features Advanced Features Premium Features Safety Helmet & Jacket No(one time fees 1500) No(one time fees 1500) No(one time fees 1500) Maintenance Free Free Free Analytics & Reports Basic Reports Advanced Reports AI-based Bike Analytics Report Mobile App Limited Features All Features All Features Support 24 x 7 email support 24 x 7 chat support Dedicated Support Manager **Packaging and Pricing for the 2-wheeler currently priced range between 55k-75k
  • 24. BaaS Platform TVS © 2021, talentathon Genuine innovative creation from scratch 01 BaaS ● BaaS Digital Channel ● Vehicle On-Boarding Process ● Consumption Based Billing and Service model ● Connected Dealer and Service Stations ● Easy Vehicle Possession Settlement System ● Vehicle Renewal Platform
  • 25. Technology Consideration TVS © 2021, talentathon Genuine innovative creation from scratch 01 Safety ● Safety notification(SNS) ● IOT with SQS(Simple Queuing Service) ● WIFI Enabled Sensor Devices ● Near field communications(NFC) 02 Connect ● GPS & GPRS ● Block Chain & OMS(Order Management Services) ● Data Lake(Big Data processing of Connected Devices & Vehicles) 03 Collaborate ● Automated IVR ad Chat Bots ● Integrated Insurance, Health care and Automotive Industry System ● Marketplace for Fuelling / Charging Stations
  • 26. GTM Strategy We are the world’s first BaaS Vehicle Provider For young biker who wants mobility without paying an upfront investment, worrying about maintenance cost (Service/compliance/transportation) and wants to explore trendy vehicle in the market TVS BaaS is a powerful Bike as a Subscription Model That provides young biker flexibility of using a vehicle and use its full potential with ease of paying the monthly minimal subscription without worrying about costly maintenance and explore new vehicle as they like Unlike traditional automotive vehicle providers Our product bridges the gap between Young Bikers and their Aspirational Needs holistically TVS © 2021, talentathon Genuine innovative creation from scratch
  • 27. AWARENESS ACQUISITION ACTIVATION RETENTION REVENUE AWARENESS HOME PAGE GET PEOPLE BACK ADD TO CART REFERRAL GET MORE USERS CHECKOUT PAYMENT COMPLETE PURCHASE CHANNELS CHANNELS & PROMOTIONS Website/App, Explainer Video, Chat bots Provide Impactful Customer Engagement Social Proof to build credibility – Banner of number of people viewing, Reviews, Rating, Product Video, Testimonials Target 1% Website/App Conversion in first 6 months Channel Partners – Dealer/Service Station Retention – Remarketing, Push Notification, Email Notification 5% Discount Coupon if user abandons subscription 5% worth Points to redeem on next purchase on bike accessories Word of Mouth Refer someone, if they subscribe you get 50% off on Subscription for One month and they as well. CHANNELS PAID Google Ads – Search ad, display ad, Youtube banner, video ad Facebook ad, Instagram ad, Twitter ads Influencer Marketing ORGANIC SEO, Blogs, Facebook page, Instagram page, Youtube channel, Quora, podcasts, AutoExpo CATEGORY PAGE PRODUCT PAGE RECOMMENDATIO N DETAILED INFORMATION TVS © 2021, talentathon Genuine innovative creation from scratch
  • 28. GTM Strategy TVS © 2021, talentathon Genuine innovative creation from scratch Communication Strategy: 1. Webpage to describe the campaign. 1. Showcase your Bike as a Subscription story. 2. Win a free subscription for 1yr makeover if your story impresses our jury. 3. Follow our Facebook fan page, YouTube channel and Instagram page. 2. Digital Marketing – Google ads, Facebook ads, Insta ads, music app ad 1. Post in subscription blogs/forums, Quora, latest trending posts on new vehicle under BaaS. 1. Email marketing to existing subscribed customers to upgrade to higher package. 1. Digital content for YouTube, Instagram, Facebook – Get your new Vehicle less than EMI, Testimonials from customers, 1. Interaction/gamification ads on Facebook, Instagram 1. Spotify Podcasts series on “how to own a new vehicle every year”/ “how to own a vehicle less than EMI”
  • 29. GTM Strategy TVS © 2021, talentathon Genuine innovative creation from scratch Google Ads Facebook Demographic :Age 25-45 :Gender Male and Female, Location – India/(Start with Bangalore) Specific interests :Travel/Automotive/ University Study Life Events: New Job/Recently Moved/Away from Home (in India) Keywords Average Monthly Search Bid Range price of scooty 100K – 1M ₹0.89-₹13.81 lowest price scooty 10K – 100K ₹1.21-₹4.94 scooty of honda 100K – 1M ₹4.46-₹14.71 hero motor bike 100K – 1M ₹1.21-₹4.92
  • 30. TVS © 2021, talentathon Genuine innovative creation from scratch
  • 31. GTM Health Matrix TVS © 2021, talentathon Genuine innovative creation from scratch Monthly Subscription Reach Activation Engagement Retention Business Specific No of customer enrolled New/Old Customer % Customer availed subscription % Customer using subscription % Customer extending subscription Revenue per customer % Customer with one or more Sub. Kilometer entitled Vs Kilometer used %Customer retained Subscription revenue %customer buying vehicle No of customer reaching new milestone
  • 32. Budget Estimation TVS © 2021, talentathon Genuine innovative creation from scratch Category Upfront Investment Year 1 Year 2 Year 3 Kick Off and Stakeholder Alignment $15,000 $7,500 $7,500 $7,500 BaaS Connected Platform $158,400 $23,760 $23,760 $23,760 Digital Marketing $47,520 $11,880 $9,504 $9,504 Training & Enablement $1,584 $792 $792 $792 Operational Expenditure $39,600 $19,800 $19,800 $19,800 Legal and Distribution Channel $15,840 $7,920 $7,920 $7,920 Other Miscellaneous $23,760 $11,880 $11,880 $11,880 Total Product Launch Budget $301,704 $83,532 $81,156 $81,156 $547,548 *** BaaS Connected system development as base price 6 Resource 6 Months Development Blended Rate $25@Hour Monthly Billing Hour 176 ** We are targeting 6000 units of Happy BaaS Customer year 0 , with Double digit growth in next year.
  • 33. Next Steps - BaaS TVS © 2021, talentathon Genuine innovative creation from scratch 01 Strategic ● Monitor and Measure health matrices ● Strategize the Corrective Actions & Preventive Actions(CAPA) ● Expanding Pan-India followed by Pan-Abroad 02 Tactical ● Establishing Growth Team ● Pilot Region with Corporate & University Connect ● Monitor and Measure health matrices ● Retrospect on Lessons Learned
  • 34. Thank You TVS © 2021, talentathon Genuine innovative creation from scratch