SMS is one of the most widely used forms of communications in the world. Its waning in person to person communications with the move towards over the top (OTP) apps. However, it's booming in use with application to person communications. This presentation will speak to this move and discuss ways to use it in different industries and situations.

1. SMS for the Enterprise
Reaching Your Customers Where They Are

2. Why SMS Still in 2015?
● The first SMS was sent in 1992
● SMS was the most widely used data application
by 2010
● The smartphone though has ushered in greater
email and chat use with the addition of OTT
apps
● Yet, SMS is still widely in use and remains one
of the primary channels of communication

3. Why SMS Still in 2015?
● Has a higher engagement rate than both email
and OTT apps
● Low barriers to entry. No pairing or accepting
friend requests
● No need for “speed” to exchange messages
● Anyone with a mobile number is reachable

4. Why SMS Still in 2015?
● While OTT and email have reduced person-to-person
(P2P) SMS, application-to-person (A2P) is increasing in
use
● A2P is being used for notifications, updates, credentials
distribution, 2-factor authentication and opt-in marketing
● 2nd tier SMS aggregators such as Nexmo and Twilio
remove the need for app providers to manage a variety
of middlemen such as gateway providers, basic
aggregators, marketers and resellers.

5. AVOXI Alerts
● An easy way for companies and contact centers to send
out updates and notifications
● Supports static and dynamic lists
● Allow for the creation and use of templates with name,
number and email merge fields
● Included with AVOXI’s Smart QUEUE, Without Limits
(just a charge per SMS)
● AVOXI Alerts subscriptions are $100 per month (plus a
charge per SMS)

7. Let’s go See It Live