Claire Ferris outlines the Knowledge Exchange Programme process utilised to support key delivery organisations across NI to develop more innovative solutions to tackle youth unemployment

1. The Knowledge
Exchange Programme
supported by
Building Change Trust

2. Video

3. ‘I’ve seen how results in thinking
patterns can have extraordinary
results, results that challenge
the injustice of disadvantage,
and that underline our need to
listen’
Professor Sonia Blandford
(University College London)

4. What we did

5. Principles of the ‘thinc’ process
- Be open to developing a new mind set
- Defer judgement & support your team mates
- Listen and learn
- Be present both physically and mentally
- Say ‘yes and’
- Engage both divergent and convergent thinking
- Empathise with the end user

6. - Clarifiers
- Ideators
- Developers
- Implementers
- Integrators

8. Overview of workshops

16. Team Concepts

17. Observations and Lessons Learned
• There is an appetite for this way of working
• More time needed for knowledge exchange and
measurement
• Foursight : lower number of ideators
• Additional half day to allow prototypes to be
tested with users
• A new funding mechanism to allow ideas to be
tested

18. ‘There is no doubt that creativity
is the most important human
resource of all. Without creativity,
there would be no progress, and
we would be forever repeating the
same patterns ’
Edward De Bono

19. Thank you