2. An Example of a Business E-mail
To: Jhon Smith
From: Aiba Martinez
subject: Complaining about defective products
Dear Mr.Smith
We received the parts you sent us last week, but many were not made to the
agreed specifications.
Almost 25% of them are more than 1 mm too wide, and
about 10% of the others are also defective.
We have therefore decided that we can not use any of the parts, and request
an immediate refund.
Mr.Sakamoto, our general manager, would like to discuss this matter with your
Vice-President. We will telephone you on Friday to arrange a meeting.
Sincerely,
Aiba Martinez
Product manager
3. Importance of learn how to write
Business e-mails .
• In order to tell a parson an exact and
simple message.
• Mastering writing ability.
• To build a good relation.
• Telling a business partner that I am
tackling the problem seriously.
4. Improve my English e-mail
writing ability.
• I actually write English e-mail and My e-
mail is read by others.
• Reading a reference book.
• I receive a lecture from a specialist.
• I can learn an example and grammar on a
website.
5. Conclusion
The present society is global society. Many
Japanese companies deal with a foreign
company. Japanese companies would like
to people with English e-mails writing
ability.
It is important to learn English e-mails
writing ability, in order to trade with the world.
References:
http://www.learn-english-today.com/business
english/business-letters.html
http://www.learn-english-today.com/business-english/business-
letters.html
