2. SLATE’s NGCC Model
We will share SLATE’s Best Practices in:
Customer Flow
Assessments/Product Box
Toolbox Training/Staff Development
Tracking/Quality Assurance
Helping Staff Cope With New Stresses
Service To Populations With Special Needs
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6. Six Core Areas:
1. Staff Assisted Job Search Services
2. National Career Readiness Certificate
3. Assessments
4. Workshops
5. Resume Development Assistance
6. Training
7. Skills Upgrade & Community Referrals
On-The-Job Training
Work Ready
FastTrac
Incumbent Worker Training
Go Network/ Bounceback
Business Person’s Between Jobs
Job Search Assistance Job Clubs
Job Leads Occupational Specific Clusters
Job Referrals Guest Speakers
Job Development Courtesy Interviews
Job Matching Job Shadowing
Applicant Pre-screening SETS Networking
Recruitment Events SLJM Boot Camp
8. Agency Wide and Team Meetings
Staff Feedback
Team Mentoring
Current Issuance Updates
Feature a Product of the Month
Set Benchmarks
9. Not In Toolbox It Didn’t Happen
Toolbox Clickology
Core/Intensive/Training Services
Customer Engagement to extend
core enrollment dates
Service Mix of the Six Core
Product Box Areas
Program/Staff Metrics
Development
10. Open Door Policy
Employee Assistance Program (EAP)
Retraining – Webinars – Staff Development
Team Meetings
Team Mentoring
11. In-House Services (i.e. Equipment, Materials)
• Overview DVD with Signing
• Ubi-Duo
• TTY Relay Phone System
• Magnified Computer Screen & Large Keyboard
Language Select Telephone Interpreting Services
Community Partners
• MERS/Goodwill
• Independent Center
• JESS
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14. Stacey Fowler
Adult Services Manager - Skills/Jobs Team Leader
SLATE MO Career Center - Downtown
1520 Market Street, 3rd Floor, Ste., 3029, St. Louis, MO 63103
(314)-657-3523 Fax (314) 589-8027
E-mail: sfowler@stlworks.com
Website: http://stlouis-mo.gov