Task 2 assignment (8 PPT Slides)
This is the outline of the team scenario that happened with the HR department when they were essentially turned into a call center and listed below is the outline of issues. This is what need to be used in order to develop the power point slides. The listed bullet points below are the main points.
· Identification of five best practices of high performing teams
· Proposal of a solution to the teamwork problem
Slides must have speaker notes
Ask HR
Solution
Center Outline
1. November 2017
a. Some were told they would be moved
b. Positions offered & accepted
c. Compensation Consultant
2. December 2017
a. communications about solutions center
b. Management met with groups affected
c. Open-door policy
d. Asked for ideas to be submitted
3. January 2018
a. Building layout announced
b. Desks assigned
c. Final group meetings to discuss move
d. Positions that were offered to some, were given to others without notification (issues begin to arise)
e. Management encourages staff to apply for lead positions after they move to the solution center
f. Move takes place on Jan 28th
4. Feb 2018
a. Team of 11 introduced to each other
b. Team leads already selected, no interviews held, no opportunity given to others
c. Training begins
d. Initial team
i. Would be divided into subject matter expert groups
ii. Assigned tasks (licensure, employee health, data entry, etc)
e. 4 more team members added (current employees were told the 4 would be brought on just to answer phones)
5. March 2018
a. Phone/staff schedule released.
b. All staff on phones
i. 2 hours per day, then 4 hours per day, then 6 hours (schedule keeps changing)
ii. Team leads have zero scheduled phone time, they are also not responsible for additional work or tasks
c. Phones go live March 4th
i. Staff overwhelmed, high que volumes
ii. Leads constantly telling staff to take calls
iii. Leads are not helping take calls.
iv. Team begins to become discouraged
v. Promises were not kept
vi. Told we are slaves to our phones
vii. Some team members not taking calls during their scheduled phone time and others are forced to pick of slack
d. Team notified all of their personal stats would be posted for everyone to see. Stats include:
i. Length of calls
ii. Time off calls or in between calls
iii. Number of calls taken
iv. Number of breaks taken and length
e. Scheduled tightened even more, flexibility of start and end time lost.
Team members looking for other jobs, some verbally reprimanded for voicing concerns and complaints, morale dropping.
In this assignment, you will explore attachment in depth and discuss variants in attachment based on parenting style, gender, and culture.
Watch segments 1-4 of "Classic Studies in Psychology," located in this week's Electronic Reserve Readings. This must be one of your cited resources for your paper.
Write a 700-word paper that addresses the following:
· Define attachment.
· What behaviors in children are associated with being secure ...
Task 2 assignment (8 PPT Slides)This is the outline of the team .docx
1. Task 2 assignment (8 PPT Slides)
This is the outline of the team scenario that happened with the
HR department when they were essentially turned into a call
center and listed below is the outline of issues. This is what
need to be used in order to develop the power point slides. The
listed bullet points below are the main points.
· Identification of five best practices of high performing teams
· Proposal of a solution to the teamwork problem
Slides must have speaker notes
Ask HR
Solution
Center Outline
1. November 2017
a. Some were told they would be moved
b. Positions offered & accepted
c. Compensation Consultant
2. December 2017
a. communications about solutions center
b. Management met with groups affected
c. Open-door policy
d. Asked for ideas to be submitted
3. January 2018
a. Building layout announced
2. b. Desks assigned
c. Final group meetings to discuss move
d. Positions that were offered to some, were given to others
without notification (issues begin to arise)
e. Management encourages staff to apply for lead positions after
they move to the solution center
f. Move takes place on Jan 28th
4. Feb 2018
a. Team of 11 introduced to each other
b. Team leads already selected, no interviews held, no
opportunity given to others
c. Training begins
d. Initial team
i. Would be divided into subject matter expert groups
ii. Assigned tasks (licensure, employee health, data entry, etc)
e. 4 more team members added (current employees were told the
4 would be brought on just to answer phones)
5. March 2018
a. Phone/staff schedule released.
b. All staff on phones
i. 2 hours per day, then 4 hours per day, then 6 hours (schedule
keeps changing)
ii. Team leads have zero scheduled phone time, they are also not
responsible for additional work or tasks
c. Phones go live March 4th
3. i. Staff overwhelmed, high que volumes
ii. Leads constantly telling staff to take calls
iii. Leads are not helping take calls.
iv. Team begins to become discouraged
v. Promises were not kept
vi. Told we are slaves to our phones
vii. Some team members not taking calls during their scheduled
phone time and others are forced to pick of slack
d. Team notified all of their personal stats would be posted for
everyone to see. Stats include:
i. Length of calls
ii. Time off calls or in between calls
iii. Number of calls taken
iv. Number of breaks taken and length
e. Scheduled tightened even more, flexibility of start and end
time lost.
Team members looking for other jobs, some verbally
reprimanded for voicing concerns and complaints, morale
dropping.
In this assignment, you will explore attachment in depth and
discuss variants in attachment based on parenting style, gender,
and culture.
4. Watch segments 1-4 of "Classic Studies in Psychology," located
in this week's Electronic Reserve Readings. This must be one
of your cited resources for your paper.
Write a 700-word paper that addresses the following:
· Define attachment.
· What behaviors in children are associated with being securely
attached?
· What behaviors in children are associated with being
insecurely attached: avoidant, disorganized, and resistant?
· What are the short- and long-term effects of secure
attachment?
· How can a caregiver foster secure attachment?
· What are some cultural differences in how parents foster
attachment in their children?
Cite at least 1 other source.
Format your paper according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
· Acorn Media UK, (1994). You and Me: Childhood Identity and
Social Development (24:42) [Video file]. Films on Demand.
· Davidson Films Inc., (1996). Growing Minds: Cognitive
Development in Early Childhood (24:19) [Video file]. Films on
Demand.
· Online Classroom Ltd., (2007). Classic Studies in Psychology
(38:04) [Video file]. Films on Demand.
5. Task 3 Instructions
Write a paper (suggested length of 3- 5 pages) in which you
reflect upon your experience with your virtual team by doing
the following:
1. Explain what functions each individual performed in his or
her team role.
Note: You may use frameworks provided by Benne and Sheats
or Belbin to guide your explanation.
a. Discuss how a strength of one team member affected the
team. (The level of organization of this team member was
excellent and allowed for the team to stay very organized and
on time with each and every task)
b. Discuss how a weakness of one team member affected the
team. (not really any weaknesses, so if I had to say anything it
was that our strengths outweighed any weakness we might have
had.)
i. Discuss how to mitigate the weakness of that team member.
(we did not have to mitigate any weaknesses)
2. Evaluate the team’s communication practices.
6. a. Describe how the team solicited individual feedback and
communicated among team members. (we used email, texts and
conference calls to communicate. Feedback was given openly
between the group)
3. Evaluate how the team built collaboration. ( all coloboration
was done during our conference calls twice a week and through
group texts messages when urgent issues were needed to be
addressed.)
4. Evaluate how the team managed or planned to manage
conflicts. (if conflict arose we discussed this on the conference
calls)
5. Explain the team’s decision-making process. (we bring up
the topic, issues or task and discussed it collectively with the
group and made a consensus decision)
6. Discuss the various stages of team development as it relates
to what your team experienced. (our team worked so well
together the stages were very short. We brought up the task and
completed it quickly and without conflict)
Note: You may use Tuckman’s model to guide your discussion.
7. Explain how team members used power bases and influence
to achieve team objectives.
8. Discuss at leasttwo strengths and at leasttwo weaknesses of
7. your team as a whole.
a. Recommend at leasttwo ways the team could have improved
its overall performance.
i. Justify your recommendation of the two ways the team could
have improved its overall performance.
D. When you use sources, include all in-text citations and
references in APA format.
Leading teams Task 1 instructions
Effective business leadership requires a mastery of group and
team dynamics. In order to meet these needs, individuals must
learn strategies for group communication, team building, and
leadership to assist organizations in meeting goals.
Organizational personnel must learn team strategies and
appropriately apply them, as organizations increasingly operate
with teams and work groups in both collocated and virtual
settings.
In this task, you will write a paper that reviews key concepts
related to team development, which will better prepare you for
the teamwork required for task 2.
8. Requirements:
A. Write a paper (suggested length 5 pages) in which you
analyze the factors that influence professional team dynamics
and group development by doing the following:
1. Discuss at leastthree factors to consider when creating
professional teams or work groups.
2. Discuss three practices that help build trust among team
members.
3. Explain how team structure can impact team effectiveness.
4. Discuss at leasttwo strategies for clarifying the purpose of a
team.
5. Discuss how individuals in a team can use power or
influence to achieve team objectives.
6. Discuss how the strengths of individual team members can
be capitalized on to achieve team objectives.
7. Discuss three ways in which technology affects
communication in virtual teams.
B. When you use sources, include all in-text citations and
references in APA format.
Note: For definitions of terms commonly used in the rubric, see
the Rubric Terms web link included in the Evaluation
Procedures section.
9. Note: When using sources to support ideas and elements in an
assessment, the submission MUST include APA formatted in-
text citations with a corresponding reference list for any direct
quotes or paraphrasing. It is not necessary to list sources that
were consulted if they have not been quoted or paraphrased in
the text of the assessment.