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A New Approach to Predict Emerging
        Risks Using Risk DNA Model




Motoharu Dei, FIAJ, Consultant
Milliman Inc.

IAJ, Open Discussion Forum ERM Section
December 7th, 2012
Introduction
Reference Material for Today’s Presentation

   Management Board of the UK Actuarial
    Profession invited proposals for a
    funded external research, and this
    report was awarded.
       “A review of the use of complex systems
        applied to risk appetite and emerging risks
        in ERM practice”
       Authors (from Milliman, the Universities of
        Bristol and Bath Systems Centre)
           N. ALLAN
           N. CANTLE
           P. GODFREY
           Y.YIN                                     http://www.actuaries.org.uk/research-and-
                                                      resources/documents/review-use-complex-systems-
                                                      applied-risk-appetite-and-emerging-risks
System Thinking

   The methods discussed in the report are based on “System
    Thinking”.
       “Concept Mapping”, “Systems Dynamics Modelling”, “Chaos
        Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic
        Algorithms”, “Phylogenetic Analysis”, Bayesian Network”,
        “Cellular Automata”, “Agent Based Modelling”, ”Network
        Theory”
                                                              Output

                     Output         Input

                                                                   Output
Input
                                    Input
System Thinking

   The methods discussed in the report are based on “System
    Thinking”.
       “Concept Mapping”, “Systems Dynamics Modelling”, “Chaos
        Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic
        Algorithms”, “Phylogenetic Analysis”, Bayesian Network”,
        “Cellular Automata”, “Agent Based Modelling”, ”Network
        Theory”
                                           Output
                 Input

                                             Output
                 Input
System Thinking

   The biology, phylogenetics (/faɪlɵdʒɪˈnɛtɪks/) isare study ofon “System
      In methods discussed in the report the based
    Thinking”. relation among groups of organisms (e.g. species,
      evolutionary
      populations), which is discovered through molecular
     sequencingMapping”, “Systems Dynamics Modelling”, “Chaos
      “Concept data and morphological data matrices. (Wikipedia)
      Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic
      Algorithms”, “Phylogenetic Analysis”, Bayesian Network”,
      “Cellular Automata”, “Agent Based Modelling”, ”Network
      Theory”
                                              Output
                 Input

                                                Output
                Input
Phylogenetic Approach
Emerging Risk

   We should not guess in advance what we expect to see in
    identifying the emerging risk
   Many attempts to monitor risk registers throw that away at outset
   Need a “model-free” approach to see emergence



                                            Allow people to “mix”
                                                   colours
Phylogenetic Approach
   This approach was also presented in the SOA annual meeting in
    this October (Session 99 – Emerging Risk) by Neil Cantle.
   The core idea is to adapt the same analysis which researchers
    use to analyse the “biological evolution” into the “risk evolution”.
       Which risk scenarios are “similar”
       How the risk characteristics “evolve”?
       Future potential risk “mutation”
Illustration for the biology phylogenetics


Lamprey




 Shark




Salmon




Lizard
Illustration for the biology phylogenetics
                                Large
Characte                                                  Rasping
           Paired fin   Jaws   dermal   Fin rays   Lung
 ristics                                                  tongue
                                bones
Lamprey
                                                            ✓

 Shark

              ✓         ✓                 ✓

Salmon
              ✓         ✓       ✓         ✓

 Lizard
              ✓         ✓       ✓                  ✓
Illustration for the biology phylogenetics
   By application of phylogenetic analysis (parsimony algorithm), the
    evolution process can be revealed using the tree-like
    “cladogram”:
       First, assume that the species evolve from nothing to existence and
        one of the two branches shall be occupied by the species with the
        least characters, i.e., the lamprey
       Second and later, repeat the selection method to find the organism
        that owns the least changes to the lamprey and last species.




        (a) paired fins, (b) jaws, (c) large dermal
        bones, (d) fin rays, (e) lungs, and (f) rasping
        tongue
Illustration for the biology phylogenetics

   Now we can dig into the evolution analysis:
       The shape of lamprey is stable and not likely to have changes soon.
       Salmon and lizard must share the same ancestor which shark does not
        have relations to.
       ……
   We can do the same thing for risk analysis!




        (a) paired fins, (b) jaws, (c) large dermal
        bones, (d) fin rays, (e) lungs, and (f) rasping
        tongue
Risk Phylogenetics illustration
Data Preparation




                         Biological Characteristics



                     ✓


           Animals   ✓              ✓


                                                      ✓
Data Preparation
                                    Risk
                               Characteristics




                          Biological Characteristics



                      ✓


  Risk
Scenarios
            Animals   ✓              ✓


                                                       ✓
Characteristics - Risk Characteristics
   Risk Characteristic                               Code   5.05 Employment Practices / Employee Relations     30
   1.1 Portfolio risk selection                        1    5.06 Employment Practices / Safe Environment       31
   1.2 Portfolio Management                            2    5.07 Employment Practices / Diversity & Discrim.   32
   1.3 Claims management                               3    5.08 Improper Business or Market Practices         33
   1.4 Technical Reserving                             4    5.09 Published Financial Statements                34
   1.5 Reinsurance arrangements                        5    5.10 Advisory activities                           35
   1.6 Longevity risk (Pension)                        6    5.11 Damage to Physical Assets                     36
   1.7 Pricing                                         7    5.12 Bus disruption & sys failures / Systems       37
   2.1 Reinsurance Credit Risk                         8    5.13 Transaction Capture & Maintenance             38
   2.2 Insurance products credit risk+A23              9    5.14 Monitoring & Reporting                        39
   2.3 Insurance operations credit risk               10    5.15 Customer Intake and Documentation             40
   2.4 Invested assets credit risk                    11    5.16 Customer & Client Account Management          41
   3.1 Asset and liability matching                   12    5.17 Trade counterparties                          42
   3.2 Investment default                             13    5.18 Vendors & Suppliers                           43
   3.3 Currency risk                                  14    5.19 Compliance with existing regulation           44
   3.4 Basis risk                                     15    5.20 Increase in regulatory costs                  45
   3.5 Property price depreciation                    16    5.21 Failure to implement Solvency II              46
   3.6 Equity risk                                    17    5.22 Cross sector funding FSCF                     47
   3.7 Interest rate risk                             18    5.23 Product Flaws                                 48
   3.8 Commodity risk                                 19    5.24 Expenses overruns                             49
   3.9 Spread risk                                    20    6.1 Regulators                                     50
   4.1 Assets liquidity                               21    6.2 Corporate responsibility                       51
   4.2 Funding liquidity                              22    6.3 Investors / JV Partners                        52
   4.3 Liability liquidity                            23    6.4 Media                                          53
   4.4 FX liquidity                                   24    7.1 Legal, Public Affairs & Regulatory             54
   4.5 Intra-day liquidity                            25    7.2 Macro-Economic                                 55
   5.01 Internal fraud / Unauthorised Transactions    26    7.3 Changing Claims Patterns                       56
   5.02 Internal fraud / Theft and Fraud              27    8.1 Internal                                       57
   5.03 External Fraud / Theft and Fraud              28    8.2 External                                       58
   5.04 External Fraud / System Security              29    8.3 General                                        59
Characteristics - Risk Characteristics
   Risk Characteristic                               Code   5.05 Employment Practices / Employee Relations     30
   1.1 Portfolio risk selection                        1    5.06 Employment Practices / Safe Environment       31
   1.2 Portfolio Management                            2    5.07 Employment Practices / Diversity & Discrim.   32
   1.3 Claims management                               3    5.08 Improper Business or Market Practices         33
   1.4 Technical Reserving                             4    5.09 Published Financial Statements                34

                Risk Characteristic
   1.5 Reinsurance arrangements
   1.6 Longevity risk (Pension)
                                                       5
                                                       6
                                                            5.10 Advisory activities
                                                            5.11 Damage to Physical Assets
                                                                                                Code           35
                                                                                                               36
   1.7 Pricing
                1.1 Portfolio risk selection
   2.1 Reinsurance Credit Risk
                                                       7
                                                       8    5.13 Transaction Capture & Maintenance
                                                                                                    1
                                                            5.12 Bus disruption & sys failures / Systems       37
                                                                                                               38
   2.2 Insurance products credit risk+A23              9    5.14 Monitoring & Reporting                        39
                1.2 Portfolio Management
   2.3 Insurance operations credit risk               10    5.15 Customer Intake and Documentation
                                                                                                    2          40
   2.4 Invested assets credit risk                    11    5.16 Customer & Client Account Management          41
                1.3 Claims management
   3.1 Asset and liability matching                   12    5.17 Trade counterparties
                                                                                                    3          42
   3.2 Investment default                             13    5.18 Vendors & Suppliers                           43
                1.4 Technical Reserving
   3.3 Currency risk                                  14    5.19 Compliance with existing regulation4          44
   3.4 Basis risk                                     15    5.20 Increase in regulatory costs                  45
                1.5 Reinsurance arrangements
   3.5 Property price depreciation                    16    5.21 Failure to implement Solvency II   5          46
   3.6 Equity risk                                    17    5.22 Cross sector funding FSCF                     47
                1.6 Longevity risk (Pension)
   3.7 Interest rate risk                             18    5.23 Product Flaws                      6          48
   3.8 Commodity risk                                 19    5.24 Expenses overruns                             49
                1.7 Pricing
   3.9 Spread risk                                    20    6.1 Regulators                          7          50
   4.1 Assets liquidity                               21    6.2 Corporate responsibility                       51
                2.1 Reinsurance Credit Risk
   4.2 Funding liquidity                              22    6.3 Investors / JV Partners             8          52
   4.3 Liability liquidity                            23    6.4 Media                                          53
                2.2 Insurance products credit risk+A23
   4.4 FX liquidity                                   24    7.1 Legal, Public Affairs & Regulatory  9          54
   4.5 Intra-day liquidity                            25    7.2 Macro-Economic                                 55
                2.3 Insurance operations credit risk
   5.01 Internal fraud / Unauthorised Transactions    26    7.3 Changing Claims Patterns           10          56
   5.02 Internal fraud / Theft and Fraud              27    8.1 Internal                                       57
   5.03 External Fraud / Theft and Fraud              28    8.2 External                                       58
   5.04 External Fraud / System Security              29    8.3 General                                        59
Animals – Risk Scenario (Ireland)

1.   Economic Downturn
2.   Failure to deliver the required scale and breadth of
     improvement plan benefits leading to under delivery of
     projected 2011 UW result.
3.   Business does not achieve planned growth.
4.   ABC integration / alignment.
5.   Loss of key intermediary / corporate account through
     failure of intermediary or transfer of business to
     competitor.
       …….
Animals – Risk Scenario (UK)

1.   Fail to recognize and protect portfolios against the
     effects of larges losses and abnormal weather
2.   Current review by Lord Chancellor requires reserve
     strengthening for Ogden lump sum awards delivery of
     projected 2011 UW result.
3.   Adverse Bodily Injury trends continue to rise.
4.   Insufficient rate within Commercial Property portfolios
     to achieve required risk adjusted return
5.   Fraud trends continue to rise
       …….
Data prepared (Ireland)
                                                                                                                         “Characteristics”

                                                                                              1 Portfolio      2 Portfolio   3 Claims     4 Technical   5 Reinsurance
             Risk ID   Risk                                                                   Risk Selection   Management    Management   Reserving     Arraignments
              IRE1     Economic Downturn.                                                                                        ✓
                       Failure to deliver the required scale and breadth of improvement
              IRE2                                                                                                  ✓
                       plan benefits leading to under delivery of projected 2011 UW result.
              IRE3     Business does not achieve planned growth.
              IRE4     ABC integration / alignment.
                       Loss of key intermediary / corporate account through failure of
              IRE5
                       intermediary or transfer of business to competitor.
“Animals”




              IRE6     Non-compliance with regulatory requirements, including subsidiaries.
              IRE7     Inadequate Data Privacy procedures.
              IRE8     Risk of adverse development of Prior Year claims on X Book.
              IRE9     Repeat of catastrophic weather events.                                       ✓               ✓                           ✓
              IRE10    Implementation of Periodic Payment Orders.                                   ✓               ✓
              IRE11    Failure of Software House.
              IRE12    Immature capability re direct and on-line channel.
              IRE13    XXX Insurance Ireland S&P downgrade.
              IRE14    Outcome of test Achats by ECJ – EU gender directive decision.
Data prepared (UK)
                                                                                                                                      1 Underwriting Risk




                                                                                                                                                                               6 Longevity risk
                                                                                                  1 Portfolio risk




                                                                                                                                                               arrangements
                                                                                                                                                               5 Reinsurance
                                                                                                                                    management
                                                                                                                     Management




                                                                                                                                                 4 Technical
                                                                                                                      2 Portfolio




                                                                                                                                                  Reserving




                                                                                                                                                                                  (Pension)
                                                                                                     selection




                                                                                                                                                                                                  7 Pricing
                                                                                                                                     3 Claims
Risk
ID      Risk
     Fail to recognise and protect portfolios against the effects of larges losses and abnormal
UK1                                                                                                   ✓                 ✓                                         ✓                               ✓
     weather
     Current review by Lord Chancellor requires reserve strengthening for Ogden lump sum
UK2                                                                                                                                                                                               ✓
     awards
UK3 Adverse Bodily Injury trends continue to rise                                                     ✓                               ✓                                                           ✓
     Insufficient rate within Commercial Property portfolios to achieve required risk adjusted
UK4                                                                                                                                                                                               ✓
     return
UK5 Fraud trends continue to rise                                                                                                     ✓
     Focus on top line leads to a failure to maintain underwriting, pricing and controls
UK6                                                                                                   ✓                 ✓             ✓                                                           ✓
     discipline resulting in negative bottom line impact
     Inadequate reserves to cover Disease (asbestos, deafness, vibration white finger) and
UK7                                                                                                                                   ✓            ✓              ✓
     Abuse claims
     The European Court of Justice rules against gender based risk pricing in insurance
UK8                                                                                                                                                                                               ✓
     contracts (Achats)
UK9 Periodic Payment Orders (PPOs) adversely impact current reserve levels                                                            ✓            ✓
     Lack of capacity for key initiatives, deals and change programmes resulting in poor
UK10
     execution and / or poor integration
     Systemic Credit risk event such that default levels on unsecured credit reach 1991 levels
UK11
     or default of a major counterparty
UK12 Poor control of Delegated Authority Schemes business results in a loss
UK13 Fail to achieve business case for key initiatives, deals, change programmes
UK14 Inflation drives adverse impact on expense base and claims cost
UK15 Fail to adapt and implement changes to the regulatory architecture, including Solvency II
Risk Evolution Cladgram (Ireland)
        Lots of evolution from “7 Pricing” and “38 Trans”
                                                                                     1. Economic Downturn
# = Code of Risk               3, 8, 9, 10, 11, 13, 16, 17, 18, 19, 20, 21, 24, 55
 characteristics                                49                                   2. Under delivery of projected UW result
                       Portfolio Mngment
                                2
                                                                                     9. Repeat of catastrophic weather events
             Pricing                                        4, 56
              7                                                                      10. Implementation Periodic Payments
                                               1
                                                                7
                               Portfolio Risk Selection
                                                                                     14. Outcome - EU gender directive
                                45, 54
                                                                                     8. Prior Year claims on X Book
                                56


                  52, 53


                  44, 46, 50
                                                                                         All of these related to Pricing
                                                               10, 58
                  Vendors & Suppliers
                  43                                                                  3. Buss doesn’t achieve planned growth
                                                               37


                                                               38
                                                                                      4. ABC integration / alignment
                                               57
                                                                                      7. Inadequate Data Privacy procedures
                                               Internal
                  38
                                                                                     12. Immature capability re on-line channel
Transaction Capture & Maintenance                               26, 28, 29, 50, 52
                                               40, 41



                                                                                         All of these relate to Operation
Risk Evolution Cladgram (UK)
     8, 9, 10, 11

                                   37
     38, 40, 41


                                                       5. Fraud trends continue to rise
     49, 56

                          27, 28, 29
                                                       7. Inadequate reserves to cover Disease and Abuse
  Claims Mngment                                       claims
     3                                                 9. (PPOs) adversely impact current reserve levels
                                   5, 56
                           4

              Technical Reserving
     46, 54, 57
                                                       8. The European Court of Justice rules against
                54Legal, Public Affairs & Regulatory
                                                       (Achats)
                                                       2. Review by Lord Chancellor requires reserves rise

      Pricing                                          4. Insufficient rate within Commercial Property
      7                                                portfolios
                                                       3. Adverse Bodily Injury trends continue to rise
                         3, 56
                                                       6. Failure to maintain underwriting, pricing and
                  1
                                        3, 26, 39      controls
Portfolio Risk Selection 2                             1. Fail to protect portfolios against larges losses and
              Portfolio Mngment
                                    5                  abnormal weather
                          Reins Arrangements
Key Observations and Questions

   For Ireland and UK, ‘Pricing‘(7) is the most important risk
    character since it defines a biggest clade.
   The risk ‘Economic Downturn’(IRE1) is quite distinct due to its
    large number of characters:
       Economic downturn is a complex risk and covers many areas
       and this could also be argued that it is too high level and should be
        split into more defined areas (like ‘housing crises‘ or ‘euro crises‘).
   Branches with the most characters indicate there has been
    significant evolution and we are likely to see more cascading
    evolution, like a warm jungle is host to more forms of life than
    the cold tundra.
       If the risk ‘Inadequate Data Privacy Procedures‘(IRE7) (3 branches
        and 5 characters) were to combine with ‘Immature Capability on
        On-line Channel‘(IRE12), what does the emerging risk look like?
Key Observations and Questions

   In the UK, there are 3 risks which show no relation to any
    others ‘Systematic credit risk event’ (UK11), ‘Inflation derives
    adverse impact on expense and claim cost’ (UK14) and ‘Fail to
    adapt changes to the regulatory architecture such as SII’
    (UK15).
       Risks that have not changed significantly are likely to be stable.
       Or this should be checked against whether the risks have not been
        described in sufficient detail.
   We can presume “co-evolution”, which means that characters
    or risks have a tendency to evolve in each other‘s presence.
       Like a bird that develops a long beak and a flower holding nectar that
        continues to extend the long shape.
       For example, ‘Media‘(53) only evolves in the presence of ‘Investors/JV
        Partners‘(52). So we can investigate risks that have character (52),
        but not yet (53) and presume some new risk events occurring.
Summary
Summary
   Modern risk management is complex and ERM requires a
    holistic approach to make sense of the layers, interconnections
    and non-quantitative measures.
   Using the phylogenetic analysis as the means of constructing
    model-free evolutionary risk trees and their interpretation
    enabled us to reveal the possible emerging risks.
   The visualization of the risks and characters in a tree format
    enables a lot of fruitful observations to be quickly spotted that
    would be difficult and tiresome in a spreadsheet.
   It also could be a good news that new and free software
    programs and algorithms allow easy access for actuaries to be
    able to construct their own risk trees.
This presentation has been prepared for illustrative purposes only. The views expressed in this presentation are
those of the speaker and do not necessarily represent the views of Milliman as a firm.

No reliance or inference should be placed on the statements presented herein.
Actual experience and developments may differ than those presented in this presentation.

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A New Approach to Predict Emerging Risks Using Risk DNA Model

  • 1. A New Approach to Predict Emerging Risks Using Risk DNA Model Motoharu Dei, FIAJ, Consultant Milliman Inc. IAJ, Open Discussion Forum ERM Section December 7th, 2012
  • 3. Reference Material for Today’s Presentation  Management Board of the UK Actuarial Profession invited proposals for a funded external research, and this report was awarded.  “A review of the use of complex systems applied to risk appetite and emerging risks in ERM practice”  Authors (from Milliman, the Universities of Bristol and Bath Systems Centre)  N. ALLAN  N. CANTLE  P. GODFREY  Y.YIN http://www.actuaries.org.uk/research-and- resources/documents/review-use-complex-systems- applied-risk-appetite-and-emerging-risks
  • 4. System Thinking  The methods discussed in the report are based on “System Thinking”.  “Concept Mapping”, “Systems Dynamics Modelling”, “Chaos Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic Algorithms”, “Phylogenetic Analysis”, Bayesian Network”, “Cellular Automata”, “Agent Based Modelling”, ”Network Theory” Output Output Input Output Input Input
  • 5. System Thinking  The methods discussed in the report are based on “System Thinking”.  “Concept Mapping”, “Systems Dynamics Modelling”, “Chaos Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic Algorithms”, “Phylogenetic Analysis”, Bayesian Network”, “Cellular Automata”, “Agent Based Modelling”, ”Network Theory” Output Input Output Input
  • 6. System Thinking  The biology, phylogenetics (/faɪlɵdʒɪˈnɛtɪks/) isare study ofon “System In methods discussed in the report the based Thinking”. relation among groups of organisms (e.g. species, evolutionary populations), which is discovered through molecular  sequencingMapping”, “Systems Dynamics Modelling”, “Chaos “Concept data and morphological data matrices. (Wikipedia) Theory”, “Fuzzy Theory”, “Neural Networks”, “Genetic Algorithms”, “Phylogenetic Analysis”, Bayesian Network”, “Cellular Automata”, “Agent Based Modelling”, ”Network Theory” Output Input Output Input
  • 8. Emerging Risk  We should not guess in advance what we expect to see in identifying the emerging risk  Many attempts to monitor risk registers throw that away at outset  Need a “model-free” approach to see emergence Allow people to “mix” colours
  • 9. Phylogenetic Approach  This approach was also presented in the SOA annual meeting in this October (Session 99 – Emerging Risk) by Neil Cantle.  The core idea is to adapt the same analysis which researchers use to analyse the “biological evolution” into the “risk evolution”.  Which risk scenarios are “similar”  How the risk characteristics “evolve”?  Future potential risk “mutation”
  • 10. Illustration for the biology phylogenetics Lamprey Shark Salmon Lizard
  • 11. Illustration for the biology phylogenetics Large Characte Rasping Paired fin Jaws dermal Fin rays Lung ristics tongue bones Lamprey ✓ Shark ✓ ✓ ✓ Salmon ✓ ✓ ✓ ✓ Lizard ✓ ✓ ✓ ✓
  • 12. Illustration for the biology phylogenetics  By application of phylogenetic analysis (parsimony algorithm), the evolution process can be revealed using the tree-like “cladogram”:  First, assume that the species evolve from nothing to existence and one of the two branches shall be occupied by the species with the least characters, i.e., the lamprey  Second and later, repeat the selection method to find the organism that owns the least changes to the lamprey and last species. (a) paired fins, (b) jaws, (c) large dermal bones, (d) fin rays, (e) lungs, and (f) rasping tongue
  • 13. Illustration for the biology phylogenetics  Now we can dig into the evolution analysis:  The shape of lamprey is stable and not likely to have changes soon.  Salmon and lizard must share the same ancestor which shark does not have relations to.  ……  We can do the same thing for risk analysis! (a) paired fins, (b) jaws, (c) large dermal bones, (d) fin rays, (e) lungs, and (f) rasping tongue
  • 15. Data Preparation Biological Characteristics ✓ Animals ✓ ✓ ✓
  • 16. Data Preparation Risk Characteristics Biological Characteristics ✓ Risk Scenarios Animals ✓ ✓ ✓
  • 17. Characteristics - Risk Characteristics Risk Characteristic Code 5.05 Employment Practices / Employee Relations 30 1.1 Portfolio risk selection 1 5.06 Employment Practices / Safe Environment 31 1.2 Portfolio Management 2 5.07 Employment Practices / Diversity & Discrim. 32 1.3 Claims management 3 5.08 Improper Business or Market Practices 33 1.4 Technical Reserving 4 5.09 Published Financial Statements 34 1.5 Reinsurance arrangements 5 5.10 Advisory activities 35 1.6 Longevity risk (Pension) 6 5.11 Damage to Physical Assets 36 1.7 Pricing 7 5.12 Bus disruption & sys failures / Systems 37 2.1 Reinsurance Credit Risk 8 5.13 Transaction Capture & Maintenance 38 2.2 Insurance products credit risk+A23 9 5.14 Monitoring & Reporting 39 2.3 Insurance operations credit risk 10 5.15 Customer Intake and Documentation 40 2.4 Invested assets credit risk 11 5.16 Customer & Client Account Management 41 3.1 Asset and liability matching 12 5.17 Trade counterparties 42 3.2 Investment default 13 5.18 Vendors & Suppliers 43 3.3 Currency risk 14 5.19 Compliance with existing regulation 44 3.4 Basis risk 15 5.20 Increase in regulatory costs 45 3.5 Property price depreciation 16 5.21 Failure to implement Solvency II 46 3.6 Equity risk 17 5.22 Cross sector funding FSCF 47 3.7 Interest rate risk 18 5.23 Product Flaws 48 3.8 Commodity risk 19 5.24 Expenses overruns 49 3.9 Spread risk 20 6.1 Regulators 50 4.1 Assets liquidity 21 6.2 Corporate responsibility 51 4.2 Funding liquidity 22 6.3 Investors / JV Partners 52 4.3 Liability liquidity 23 6.4 Media 53 4.4 FX liquidity 24 7.1 Legal, Public Affairs & Regulatory 54 4.5 Intra-day liquidity 25 7.2 Macro-Economic 55 5.01 Internal fraud / Unauthorised Transactions 26 7.3 Changing Claims Patterns 56 5.02 Internal fraud / Theft and Fraud 27 8.1 Internal 57 5.03 External Fraud / Theft and Fraud 28 8.2 External 58 5.04 External Fraud / System Security 29 8.3 General 59
  • 18. Characteristics - Risk Characteristics Risk Characteristic Code 5.05 Employment Practices / Employee Relations 30 1.1 Portfolio risk selection 1 5.06 Employment Practices / Safe Environment 31 1.2 Portfolio Management 2 5.07 Employment Practices / Diversity & Discrim. 32 1.3 Claims management 3 5.08 Improper Business or Market Practices 33 1.4 Technical Reserving 4 5.09 Published Financial Statements 34 Risk Characteristic 1.5 Reinsurance arrangements 1.6 Longevity risk (Pension) 5 6 5.10 Advisory activities 5.11 Damage to Physical Assets Code 35 36 1.7 Pricing 1.1 Portfolio risk selection 2.1 Reinsurance Credit Risk 7 8 5.13 Transaction Capture & Maintenance 1 5.12 Bus disruption & sys failures / Systems 37 38 2.2 Insurance products credit risk+A23 9 5.14 Monitoring & Reporting 39 1.2 Portfolio Management 2.3 Insurance operations credit risk 10 5.15 Customer Intake and Documentation 2 40 2.4 Invested assets credit risk 11 5.16 Customer & Client Account Management 41 1.3 Claims management 3.1 Asset and liability matching 12 5.17 Trade counterparties 3 42 3.2 Investment default 13 5.18 Vendors & Suppliers 43 1.4 Technical Reserving 3.3 Currency risk 14 5.19 Compliance with existing regulation4 44 3.4 Basis risk 15 5.20 Increase in regulatory costs 45 1.5 Reinsurance arrangements 3.5 Property price depreciation 16 5.21 Failure to implement Solvency II 5 46 3.6 Equity risk 17 5.22 Cross sector funding FSCF 47 1.6 Longevity risk (Pension) 3.7 Interest rate risk 18 5.23 Product Flaws 6 48 3.8 Commodity risk 19 5.24 Expenses overruns 49 1.7 Pricing 3.9 Spread risk 20 6.1 Regulators 7 50 4.1 Assets liquidity 21 6.2 Corporate responsibility 51 2.1 Reinsurance Credit Risk 4.2 Funding liquidity 22 6.3 Investors / JV Partners 8 52 4.3 Liability liquidity 23 6.4 Media 53 2.2 Insurance products credit risk+A23 4.4 FX liquidity 24 7.1 Legal, Public Affairs & Regulatory 9 54 4.5 Intra-day liquidity 25 7.2 Macro-Economic 55 2.3 Insurance operations credit risk 5.01 Internal fraud / Unauthorised Transactions 26 7.3 Changing Claims Patterns 10 56 5.02 Internal fraud / Theft and Fraud 27 8.1 Internal 57 5.03 External Fraud / Theft and Fraud 28 8.2 External 58 5.04 External Fraud / System Security 29 8.3 General 59
  • 19. Animals – Risk Scenario (Ireland) 1. Economic Downturn 2. Failure to deliver the required scale and breadth of improvement plan benefits leading to under delivery of projected 2011 UW result. 3. Business does not achieve planned growth. 4. ABC integration / alignment. 5. Loss of key intermediary / corporate account through failure of intermediary or transfer of business to competitor. …….
  • 20. Animals – Risk Scenario (UK) 1. Fail to recognize and protect portfolios against the effects of larges losses and abnormal weather 2. Current review by Lord Chancellor requires reserve strengthening for Ogden lump sum awards delivery of projected 2011 UW result. 3. Adverse Bodily Injury trends continue to rise. 4. Insufficient rate within Commercial Property portfolios to achieve required risk adjusted return 5. Fraud trends continue to rise …….
  • 21. Data prepared (Ireland) “Characteristics” 1 Portfolio 2 Portfolio 3 Claims 4 Technical 5 Reinsurance Risk ID Risk Risk Selection Management Management Reserving Arraignments IRE1 Economic Downturn. ✓ Failure to deliver the required scale and breadth of improvement IRE2 ✓ plan benefits leading to under delivery of projected 2011 UW result. IRE3 Business does not achieve planned growth. IRE4 ABC integration / alignment. Loss of key intermediary / corporate account through failure of IRE5 intermediary or transfer of business to competitor. “Animals” IRE6 Non-compliance with regulatory requirements, including subsidiaries. IRE7 Inadequate Data Privacy procedures. IRE8 Risk of adverse development of Prior Year claims on X Book. IRE9 Repeat of catastrophic weather events. ✓ ✓ ✓ IRE10 Implementation of Periodic Payment Orders. ✓ ✓ IRE11 Failure of Software House. IRE12 Immature capability re direct and on-line channel. IRE13 XXX Insurance Ireland S&P downgrade. IRE14 Outcome of test Achats by ECJ – EU gender directive decision.
  • 22. Data prepared (UK) 1 Underwriting Risk 6 Longevity risk 1 Portfolio risk arrangements 5 Reinsurance management Management 4 Technical 2 Portfolio Reserving (Pension) selection 7 Pricing 3 Claims Risk ID Risk Fail to recognise and protect portfolios against the effects of larges losses and abnormal UK1 ✓ ✓ ✓ ✓ weather Current review by Lord Chancellor requires reserve strengthening for Ogden lump sum UK2 ✓ awards UK3 Adverse Bodily Injury trends continue to rise ✓ ✓ ✓ Insufficient rate within Commercial Property portfolios to achieve required risk adjusted UK4 ✓ return UK5 Fraud trends continue to rise ✓ Focus on top line leads to a failure to maintain underwriting, pricing and controls UK6 ✓ ✓ ✓ ✓ discipline resulting in negative bottom line impact Inadequate reserves to cover Disease (asbestos, deafness, vibration white finger) and UK7 ✓ ✓ ✓ Abuse claims The European Court of Justice rules against gender based risk pricing in insurance UK8 ✓ contracts (Achats) UK9 Periodic Payment Orders (PPOs) adversely impact current reserve levels ✓ ✓ Lack of capacity for key initiatives, deals and change programmes resulting in poor UK10 execution and / or poor integration Systemic Credit risk event such that default levels on unsecured credit reach 1991 levels UK11 or default of a major counterparty UK12 Poor control of Delegated Authority Schemes business results in a loss UK13 Fail to achieve business case for key initiatives, deals, change programmes UK14 Inflation drives adverse impact on expense base and claims cost UK15 Fail to adapt and implement changes to the regulatory architecture, including Solvency II
  • 23. Risk Evolution Cladgram (Ireland) Lots of evolution from “7 Pricing” and “38 Trans” 1. Economic Downturn # = Code of Risk 3, 8, 9, 10, 11, 13, 16, 17, 18, 19, 20, 21, 24, 55 characteristics 49 2. Under delivery of projected UW result Portfolio Mngment 2 9. Repeat of catastrophic weather events Pricing 4, 56 7 10. Implementation Periodic Payments 1 7 Portfolio Risk Selection 14. Outcome - EU gender directive 45, 54 8. Prior Year claims on X Book 56 52, 53 44, 46, 50 All of these related to Pricing 10, 58 Vendors & Suppliers 43 3. Buss doesn’t achieve planned growth 37 38 4. ABC integration / alignment 57 7. Inadequate Data Privacy procedures Internal 38 12. Immature capability re on-line channel Transaction Capture & Maintenance 26, 28, 29, 50, 52 40, 41 All of these relate to Operation
  • 24. Risk Evolution Cladgram (UK) 8, 9, 10, 11 37 38, 40, 41 5. Fraud trends continue to rise 49, 56 27, 28, 29 7. Inadequate reserves to cover Disease and Abuse Claims Mngment claims 3 9. (PPOs) adversely impact current reserve levels 5, 56 4 Technical Reserving 46, 54, 57 8. The European Court of Justice rules against 54Legal, Public Affairs & Regulatory (Achats) 2. Review by Lord Chancellor requires reserves rise Pricing 4. Insufficient rate within Commercial Property 7 portfolios 3. Adverse Bodily Injury trends continue to rise 3, 56 6. Failure to maintain underwriting, pricing and 1 3, 26, 39 controls Portfolio Risk Selection 2 1. Fail to protect portfolios against larges losses and Portfolio Mngment 5 abnormal weather Reins Arrangements
  • 25. Key Observations and Questions  For Ireland and UK, ‘Pricing‘(7) is the most important risk character since it defines a biggest clade.  The risk ‘Economic Downturn’(IRE1) is quite distinct due to its large number of characters:  Economic downturn is a complex risk and covers many areas  and this could also be argued that it is too high level and should be split into more defined areas (like ‘housing crises‘ or ‘euro crises‘).  Branches with the most characters indicate there has been significant evolution and we are likely to see more cascading evolution, like a warm jungle is host to more forms of life than the cold tundra.  If the risk ‘Inadequate Data Privacy Procedures‘(IRE7) (3 branches and 5 characters) were to combine with ‘Immature Capability on On-line Channel‘(IRE12), what does the emerging risk look like?
  • 26. Key Observations and Questions  In the UK, there are 3 risks which show no relation to any others ‘Systematic credit risk event’ (UK11), ‘Inflation derives adverse impact on expense and claim cost’ (UK14) and ‘Fail to adapt changes to the regulatory architecture such as SII’ (UK15).  Risks that have not changed significantly are likely to be stable.  Or this should be checked against whether the risks have not been described in sufficient detail.  We can presume “co-evolution”, which means that characters or risks have a tendency to evolve in each other‘s presence.  Like a bird that develops a long beak and a flower holding nectar that continues to extend the long shape.  For example, ‘Media‘(53) only evolves in the presence of ‘Investors/JV Partners‘(52). So we can investigate risks that have character (52), but not yet (53) and presume some new risk events occurring.
  • 28. Summary  Modern risk management is complex and ERM requires a holistic approach to make sense of the layers, interconnections and non-quantitative measures.  Using the phylogenetic analysis as the means of constructing model-free evolutionary risk trees and their interpretation enabled us to reveal the possible emerging risks.  The visualization of the risks and characters in a tree format enables a lot of fruitful observations to be quickly spotted that would be difficult and tiresome in a spreadsheet.  It also could be a good news that new and free software programs and algorithms allow easy access for actuaries to be able to construct their own risk trees.
  • 29. This presentation has been prepared for illustrative purposes only. The views expressed in this presentation are those of the speaker and do not necessarily represent the views of Milliman as a firm. No reliance or inference should be placed on the statements presented herein. Actual experience and developments may differ than those presented in this presentation.