Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
10322614-Marie
1. Job Stress and Well-Being of
Female Employees in Hospitality:
The Role of Regulatory Leisure
Coping Styles
Presenter: Marie Lin
Instructor: Dr. Pi- Ying Hsu
Date: 2014 / 11 / 3 1
2. Citation
Tsaur, S. H. & Tang, Y. Y, (2012).
Job Stress and Well-Being of
Female Employees in Hospitality:
The Role of Regulatory Leisure
Coping Styles. International
Journal of Hospitality Management,
31 (4), 1038-1044.
2
3. Definition of Terms
PBLCS =The Planned-Breather
Leisure Coping Style
ALCS = The Avoidant Leisure
Coping Style 3
7. Introduction
This study investigates the moderating role of
regulatory leisure coping styles on the effect of job
stress on female employees’ well-being.
7
8. Job stress & Well-being
Regulatory leisure coping styles: The PBLCS
& ALCS
Regulatory leisure coping styles & well-being
The moderating role of regulatory leisure
coping styles
Literature Review & Hypotheses
8
9. Literature Review
While the job stress still exists, female
employees may feel more frustration and a
lack of confidence, hence increasing their
psychological distress.
(Fritz & Sonnentag, 2006)
9
10. Literature Review
Leisure generates a feeling of self-
determination that can enhance self-control
and help one to reappraise a stressful situation,
and then provide a buffer against the negative
impact of stress. (Coleman & Iso-Ahola, 1993)
10
11. Hypothesis 1 The job stress of female employees has
a negative effect on their well-being.
Hypothesis 2 The use of the PBLCS by female
employees will have a positive effect
on their well-being.
11
12. Hypothesis 3
Hypothesis 4 The use of the PBLCS by female
employees will buffer the negative
effect of job stress on their well-being.
Hypothesis 5 The use of the ALCS by female
employees will amplify the negative
effect of job stress on their well-being.
The use of the ALCS by female
employees will have a negative effect on
their well-being.
12
14. The respondents should be full-time employees, in the
tourist hotels for more than a year of work experience.
The study excludes all non-service employees; only
those who were front-line employees, worked in
housekeeping, food services and hotel front desk to
select it.
Respondents must meet the
following two criteria:
14
15. Taiwan Tourism Report (2010)
38.30%
51.90%
54.90%
51.30%
22.10%
26.60%
65.30%
15OF the female employees were junior members of staff.
worked in food service
on the front desk
had at least two to
three years of
work experience
16. Most of them were between the ages of 26 and 34 (38.3%).
more than half of the respondents held a bachelor's degree
(51.9%) and had at least two to three years of work
experience (54.9%).
16
17. The employees worked in food service (51.3%),
housekeeping (22.1%), and on the front desk (26.6%), and
more than two-thirds (65.3%) of the female employees
were junior members of staff.
17
18. Variable Mean SD 1 2 3 4
Job
stress
3.02 0.68 –
PBLCS 3.46 0.66 −0.23
***
–
ALCS 2.68 0.77 0.04 0.44
***
–
Well-
being
3.60 0.51 −0.57
***
0.23
***
−0.06 –
Correlation coefficient between variables is a minor
does not exceed 0.60 value.
Table 1
18
22. Results
Hypothesis 1 The job stress of female employees has a negative effect on their
well-being.
Hypothesis 2 The use of the PBLCS by female employees will have a positive
effect on their well-being.
Hypothesis 3 The use of the ALCS by female employees will have a negative
effect on their well-being.
Hypothesis 4 The use of the PBLCS by female employees will buffer the
negative effect of job stress on their well-being.
Hypothesis 5 The use of the ALCS by female employees will amplify the
negative effect of job stress on their well-being. 22
24. This study confirms that female employees adopting different goals of
leisure coping strategies tend to cause different impacts on well-being.
The results regarding interaction effects showed that both the PBLCS
and the ALCS have significant interactions effects on the relationship
between job stress and female employees’ well-being.
Summary of Main Findings
24
25. Principal component factor analysis was conducted on items of the all
variables. Among the 10 factors extracted, factor 1 accounted for only
16.86% of the variance.
Implications & Limitations
25
The results indicate that common method variance was not a problem
in this study. Finally, this study only used female employees as research
sample.
26. Reflection
A lounge, gym, coffee,
personal leisure activities,
social events, weekend
shopping, and to provide
opportunities for female
employees to gain new vitality.
26