Customer Service Analytics - Make Sense of All Your Data.pptx
Deep Link Analytics Empowered by AI + Graph + Verticals
1. Deep Link Analytics Empowered by
AI + Graph + Verticals
Dongyan Wang
VP AI Transformation, Landing AI
2. ANDREW NG
CEO and Founder
• Co-Founder of Coursera
• Founding lead of Google Brain
• Former Baidu Chief Scientist
• Stanford Computer Science
Adjunct Professor
5. 75% of AI projects do
not go live
PoC
/Experiment
Works on researcher’s laptop.
May be publishable.
Deployment
Running “live” in production
and creating value for at
least 1 user.
Scale up
Creating significant
business value.
HARD HARD HARD
18. Offline PoC
Deploying AI Needs Model Performance Management
Gain Control
of Your
AI
Time
Performance
Online PoC AI Rampup Track and Adjust
100%
Track Performance Drops
Detect Data Drifts
Continous Learning
Continous Deployments
HLP
Human in the
Loop
(Virtuous Cycle)
EasyCases
Hard Cases
19. Find the right
use cases
Be ready for
data
Plan for
deployment not
PoC
Gain control
of your AI
AI Around the Corner.