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FAQ:
Offline Survey Participation
• New releases bring new features –
and new opportunities to put them
to work for you!
2
• Think Offline Participation might be
right for your next project? Dive in!
3
What is Offline Participation?
• Offline Participation allows you to
collect survey responses without
being connected to the internet.
5
• This method lets you generate a
special URL in your SoGoSurvey
account and then open that link in
your browser when you need to
collect offline responses.
6
If I Access The Offline Survey Via URL,
Then How Is It Offline?
• The URL for Offline Participation can
be bookmarked or loaded into a
browser tab before losing internet
connection.
8
• Once the URL is pulled up, you can
collect responses whether you're
online or not.
9
• Responses will be stored in your
browser cache until you reconnect to
the internet and upload them.
10
How Many Responses Can The
Browser Store?
• Up to 100 responses can be stored in
the browser, but this number may be
lower based on your browser.
12
13
• Make sure to connect to Wi-Fi and
upload your responses as frequently
as possible so you don’t miss any
responses.
• If you accidentally close the tab, have
no fear!
• When you reopen the tab from your
bookmarks or reconnect to the
internet and open it via your browser,
the responses you collected will still
be there.
14
Are All Design Features Available
With Offline Participation?
16
• Some design features, such as Pre-
Population and Save and Continue
Later, are not available offline.
• Any feature that requires internet
connection will be unavailable.
Does This Mean That My Participants Who Don’t
Have Internet Connection Can Fill Out My Survey?
• Yes, but maybe not in the way that
you think.
• The offline participation link isn’t
something that you send directly to
participants.
18
19
• This functionality allows you or a
colleague to collect offline responses
on your own device.
When Can I Use Offline Participation?
• You're conducting an employee survey but
not everyone has email addresses.
• Simply pull up the offline survey URL on a
device (such as a laptop or tablet), place it in
a spot that’s accessible to all your employees,
and have them fill out the survey, one by
one, on the device.
21
#1
• You’re hosting a booth at a conference or
convention, and you want attendees to sign
up for your business’s mailing list through a
survey – but there's no (reliable!)Wi-Fi.
• In this case, pull up the offline URL from your
bookmarks and have attendees sign up on
your offline device.
22
#2
• You're conducting house-to-house research
across a specific neighborhood and you're
not sure if you'll have any network
connection.
• Offline Participation lets you collect feedback
on your device without having to worry
about Wi-Fi connection.
23
#3
Is Offline Participation Right For Me?
• That’s up to you to decide!
Hopefully, this article has made
Offline Participation and its
capabilities a little clearer.
25
• If you still have questions visit our
User Guide, attend our What’s New?
webinar, or sign up for a one-on-one
support call.
26
For the complete least of
incompatible features and
suggested workarounds, check
out the User Guide page on
Offline Participation.
Want more?
Binge watch… Read the full blog… Like some podcasts!
Have we met socially?
Thank you!

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Offine Survey Participation FAQ | SoGoSurvey

  • 2. • New releases bring new features – and new opportunities to put them to work for you! 2
  • 3. • Think Offline Participation might be right for your next project? Dive in! 3
  • 4. What is Offline Participation?
  • 5. • Offline Participation allows you to collect survey responses without being connected to the internet. 5
  • 6. • This method lets you generate a special URL in your SoGoSurvey account and then open that link in your browser when you need to collect offline responses. 6
  • 7. If I Access The Offline Survey Via URL, Then How Is It Offline?
  • 8. • The URL for Offline Participation can be bookmarked or loaded into a browser tab before losing internet connection. 8
  • 9. • Once the URL is pulled up, you can collect responses whether you're online or not. 9
  • 10. • Responses will be stored in your browser cache until you reconnect to the internet and upload them. 10
  • 11. How Many Responses Can The Browser Store?
  • 12. • Up to 100 responses can be stored in the browser, but this number may be lower based on your browser. 12
  • 13. 13 • Make sure to connect to Wi-Fi and upload your responses as frequently as possible so you don’t miss any responses.
  • 14. • If you accidentally close the tab, have no fear! • When you reopen the tab from your bookmarks or reconnect to the internet and open it via your browser, the responses you collected will still be there. 14
  • 15. Are All Design Features Available With Offline Participation?
  • 16. 16 • Some design features, such as Pre- Population and Save and Continue Later, are not available offline. • Any feature that requires internet connection will be unavailable.
  • 17. Does This Mean That My Participants Who Don’t Have Internet Connection Can Fill Out My Survey?
  • 18. • Yes, but maybe not in the way that you think. • The offline participation link isn’t something that you send directly to participants. 18
  • 19. 19 • This functionality allows you or a colleague to collect offline responses on your own device.
  • 20. When Can I Use Offline Participation?
  • 21. • You're conducting an employee survey but not everyone has email addresses. • Simply pull up the offline survey URL on a device (such as a laptop or tablet), place it in a spot that’s accessible to all your employees, and have them fill out the survey, one by one, on the device. 21 #1
  • 22. • You’re hosting a booth at a conference or convention, and you want attendees to sign up for your business’s mailing list through a survey – but there's no (reliable!)Wi-Fi. • In this case, pull up the offline URL from your bookmarks and have attendees sign up on your offline device. 22 #2
  • 23. • You're conducting house-to-house research across a specific neighborhood and you're not sure if you'll have any network connection. • Offline Participation lets you collect feedback on your device without having to worry about Wi-Fi connection. 23 #3
  • 24. Is Offline Participation Right For Me?
  • 25. • That’s up to you to decide! Hopefully, this article has made Offline Participation and its capabilities a little clearer. 25
  • 26. • If you still have questions visit our User Guide, attend our What’s New? webinar, or sign up for a one-on-one support call. 26
  • 27. For the complete least of incompatible features and suggested workarounds, check out the User Guide page on Offline Participation.
  • 28. Want more? Binge watch… Read the full blog… Like some podcasts!
  • 29. Have we met socially?