The document discusses enhancing the operational maturity of PHP applications and infrastructure. It outlines key priorities for CTOs, CIOs and engineering VPs around maintaining quality, managing applications at scale, increasing deployment success rates, and securing applications. It then analyzes typical challenges in ensuring predictability across the development, staging and production environments. The document proposes that automation and best practices can help create predictability by mastering the basics, proactive planning, achieving stability and continuous monitoring. Zend's solutions leverage automation to help clients increase their operational maturity level.

1. Enhancing the Operational
Maturity of PHP Applications and
Infrastructure
Siddhartha Agarwal
VP, Americas Field Operations
siddhartha@zend.com
(408) 342 8887
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2. Key Priorities articulated by CTOs, CIOs and VPs
of Engineering
• Maintaining quality through shrinking release cycles
• Managing and scaling business-critical Open Source
applications to deliver on SLAs
• Increasing the rate of successful deployments from
development into production environments
• Enabling developers to focus on developing functionality as
opposed to solving production issues
• Securing applications to protect enterprise and customer
data
• Defining standards for Open Source applications across the
enterprise
| 2 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

3. Typical Process for Getting Started with PHP
• Download Build PHP Try to Deploy
Developer PHP from • Manageability
Application Competency Gap
PHP.net • Fast! • Scalability
Challenges
• Easy • Performance
• Download
• Reliability
Editor and
• SLA
Apache
Server
How do I enforce consistency and compliance?
How do I scale my dynamic PHP applications?
How do I “operationalize” my PHP applications?
How do I improve the developer productivity?
| 3 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

4. Challenges with ensuring Predictability through the
Applications Delivery Lifecycle
Quality
Development Staging Production
Assurance
• Different versions of PHP • Production operations lacks
expertise to manage PHP apps
• Architecture/design does not consider
scalability requirements • Low deployment success rate
• Deployment documentation is lacking • Developers frequently involved in
production issues
Chasm Between
Development and Production Operations
| 5 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

5. Automation and Best Practices help create
Predictability in the Applications Delivery Lifecycle
Achieving
Mastering Proactive Predictability Continuous
the Basics Planning & Stability Monitoring
Quality
Development Staging Production
Assurance
Feedback /
Improvement
Moving consistently across phases increases
operational predictability & performance
| 6 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

6. Mastering the Basics
Quality
Development Staging Production
Assurance
• Best practices and coding standards
• Reusable code
• Architecture guidelines
• Consistent development environment
| 7 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

7. Proactive Planning
Quality
Development Staging Production
Assurance
• Repeatable, uniform testing
• Documentation standards
• Performance and scalability
metrics
• Planning for Compliance
| 8 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

8. Achieving Predictability and Stability
Quality
Development Staging Production
Assurance
• Deployment and maintenance
standards
• Agreed-upon processes
• Proactive management
• Centralized monitoring
• Established, proven communication
mechanisms
| 9 Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc.

9. Continuous Monitoring & Improvement
Quality
Development Staging Production
Assurance
• Delivering on SLAs
• Reducing MTTR via root
cause analysis
• Increasing MTBF through
Post incident reviews
• Configuration Mgmt
through Maintenance &
update profiles
| © All rights reserved. Zend Technologies, Inc.
Increasing Maturity of PHP Applications
10

10. Moving consistently across phases enhances
Operational Maturity
Value
Continuous
Improvement
Achieving
Predictability
& Stability
Proactive
Planning
Mastering
the Basics
Operational Maturity
Greater Maturity => Reduced Cost, Risk
=> Increased Uptime
| © All rights reserved. Zend Technologies, Inc.
Increasing Maturity of PHP Applications
11

11. Where is your Organization on the Operational
Maturity Curve?
Value Maturity Required to
meet Business Goals
Continuous
Current Maturity Improvement
Achieving
Predictability
& Stability
Proactive
Planning
Mastering
the Basics
Operational Maturity
| © All rights reserved. Zend Technologies, Inc.
Increasing Maturity of PHP Applications
13

12. Zend’s Solutions Leverage
Automation to Mitigate the
Operational Maturity Gap
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13. Zend’s Solutions to Enhance Operational Maturity
• Download Build PHP Try to Deploy
Developer PHP from Application • Manageability
PHP.net • Fast! • Scalability
• Easy • Performance
• Download
• Reliability
Editor and
• SLA
Apache
Server
Commercial PHP Distribution for Reliable Deployment
Frameworks & IDEs for Rapid Development & Best Practices
Application Server for Performance & Scalable Deployment
Training, Services and Support to Optimize your ROI
| © All rights reserved. Zend Technologies, Inc.
Increasing Maturity of PHP Applications
15

14. What It Takes to Move Up the Maturity Curve
People Process Products
Community
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15. How Zend Can Help You Increase Maturity Level
Develop Test Deploy Maintain
People
Developer Training Design &
Performance Audit  Security Audit
Architecture Consulting  PHP Certification
 Sys Admin Training  Smart Start
 Smart Start
Community
Products
Process
Zend Framework  Testing Best Practices Deployment Best Practices
Products
Process Zend Developer Solution Zend Production Server Solution
Zend Framework
© All rights reserved. Zend Technologies, Inc.

16. Build and Maintain Strong Technical Skills
Develop Test Deploy Maintain
People
Developer Training Sys Admin Training
Design/Arch. Consulting Performance Audit
Community
PHP Certification Security Audit
Smart Start Smart Start
Process
Products
© All rights reserved. Zend Technologies, Inc.

17. Standardize and Automate Processes
Develop Test Deploy Maintain
People
Process
Community
Dev Best Practices
Deployment Best
Testing Best Practices
Practices
Zend Framework
Products
© All rights reserved. Zend Technologies, Inc.

18. Software Solutions to Automate Best
Practices and Enable Proactive Management
Develop Test Deploy Maintain
People
Process
Products Zend Developer Solution Zend Production Server Solution
Community
Zend Studio
Zend Platform
Zend Server
Zend Framework Enterprise Suite
Zend Platform
Zend Server
(Dev License)
Enterprise Suite
(Dev License) Zend Framework
Standard Enterprise
Support Support
Gold Support Platinum Support
Zend Guard
© All rights reserved. Zend Technologies, Inc.

19. Zend’s Web application solution:
Combining Microsoft’s productivity & Java’s scalability
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20. Zend Solutions: Integrated & Heterogeneous
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21. Zend Studio: Professional-Grade PHP IDE
• Supports Agile development
 Refactoring, PHPUnit, code coverage,
profiling
• Reduces defects in deployment and
production
 Repeatable, uniform testing
• Slashes root cause analysis time for
production issues
 Zend Server captures full problem data in
production
 The developer steps through the problem in
the lab to quickly pinpoint root cause
• Integrated with Zend Framework
© All rights reserved. Zend Technologies, Inc.

22. Zend Framework: De Facto PHP Standard
• PHP 5 open-source web framework
• Corporate contributions from IBM, Google, Microsoft
and others
• Rapid Development and Reusability
with pre-built components
• Object-oriented, unit-tests required,
focused on best practices for modern
web apps
• Follows principle of “extreme
simplicity,” making it easy to learn and
easy to use for developers
• Developers focus on business specific
functionality as opposed to
infrastructure
• Higher deployment success rates
 Components rigorously tested by Zend and PHP
community
© All rights reserved. Zend Technologies, Inc.

23. Zend Server
Zend Server
Collaborat
Performance Application Availability & Reliability
e
Optimization Management Scalability
Zend Studio (Eclipse-based)
Acceleratio Monitoring Job Queue Updates
n
Optimization Diagnostics Java Bridge Hot Fixes
Debug
Caching Configuratio Downloads Support
n
Zend Framework
Test
PHP
Code
Linux Windows IBM i
(rpm/deb repositories) (MSI) (PTF)
© All rights reserved. Zend Technologies, Inc.

24. Zend Production Server: Enterprise-Grade
PHP Web Application Server
• Early problem detection through application
monitoring
• Rapid root cause analysis with Zend Studio
integration
• PHP updates, extension updates, driver updates and
security hot fixes
• Server/Session clustering
• Job Queue
• Centralized management
• Web administrator console
• Native, integrated installers
• Out-of-the-box connectivity to Web services,
databases, LDAP, etc.
• 24x7x365 technical support
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25. Benefits of the Zend Developer Solution
• Enhances developer
Develop Test
productivity by up to 30%
• Increases quality Zend Studio
Zend Framework
• Standardizes development Zend Platform
Zend Server
(Dev License)
Enterprise Suite
(Dev License)
Standard Enterprise
Support Support
© All rights reserved. Zend Technologies, Inc.

26. Benefits of the Zend Production Server Solution
• Help meet performance and Deploy Maintain
availability SLA
requirements
Zend Platform
Zend Server
• Ensures application security Enterprise Suite
• Ensures reliable/ scalable Zend Framework
web deployments
Gold Support Platinum Support
• Minimizes time spent on
maintaining PHP
infrastructure
© All rights reserved. Zend Technologies, Inc.

27. Zend’s Software Solutions
• How many PHP developers do you have?
 Developer Solution
• Zend Framework
• Zend Studio
• Zend Production Server (Development License)
• Zend Gold Support
• How many production/staging servers do you have?
 Production Server Solution
• Zend Framework
• Zend Production Server
• Zend Platinum Support
|
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Increasing Maturity of PHP Applications © All rights reserved. Zend Technologies, Inc. | 2-

28. Zend’s Solutions help Organizations Move up the
Maturity curve fast …
Value
Continuous
Monitoring
Achieving
Predictability
& Stability
Proactive
Planning
Mastering
the Basics
Operational Maturity
|
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