1. Regan C. Schroer
717 Waterloo St. • Charleston, SC 29412 • rcschroer@gmail.com • (843) 457-7651
EDUCATION
Clemson
University
Clemson,
SC
Bachelor
of
Arts
in
Psychology
Magna
Cum
Laude,
May
2013
Biological
Sciences
Minor
GPA:
3.83/4.00
WORK
EXPERIENCE
Synter
Resource
Group,
Accounts
Receivable
Specialist
Mar.
2015–
Present
Ø Responsible
for
resolving
billing
discrepancies
and
delinquency
issues
by
negotiating
with
businesses
that
utilize
FedEx
Freight
services.
Ø Actively
listen
to
the
debtors
needs
and
generate
solutions
in
order
to
resolve
delinquent
accounts.
Ø Play
an
active
role
in
educating
clients
on
FedEx
Freight
billing
and
payment
terms
to
prevent
future
delinquencies
from
occurring.
Ø Fast-­‐paced,
performance
focused,
and
goal
oriented
work
environment.
Ø Performance
monitored
with
monthly
reviews
and
quarterly
key
performance
indicators
(KPI).
Delta
Power
Equipment
Corporation,
Data
Entry
Specialist
Feb.
2014
–
Sept.
2014
Ø Prepared
purchase
orders
for
data
entry
by
scanning
and
organizing
all
purchase
orders
received.
Ø Handle
shipping
methods,
pricing
discrepancies,
and
request
approval
for
any
fees
required
directly
with
customers.
Ø Check
shipping
status,
inventory
of
items,
and
provide
customers
with
any
updates.
Senior
Solutions,
Administrative
Assistant
Sept.
2013
–
Feb.
2014
Ø Assisted
with
new
hire
paperwork,
contracting
and
documentation.
Ø Ensured
all
Medicare
applications
were
completed
and
processed
as
required.
Ø Maintained
an
organized
filing
system
for
new
and
existing
clients.
Ø Conducted
payroll
and
billing
for
insurance
and
transportation
branches.
Qualifications
&
Skills
Ø Capable
of
handling
high
volume
of
inbound
and
outbound
calls
Ø Focused
and
able
to
meet
goals
and
deadlines
in
a
fast-­‐paced
environment
Ø Strong
knowledge
and
understanding
of
freight
shipping
and
billing
terms
Ø Extensive
experience
in
research,
data
analysis,
and
customer
service
Ø Professional
verbal
&
written
communication
skills
Ø Strong
negotiating
capabilities
Ø Strong
computer
skills
Ø Basic
knowledge
of
Spanish
Ø Typing
speed
average
of
58
WPM
HONORS
Ø Delta
Alpha
Pi
Honor
Society
-­‐
President
Ø Psychology
Club
–
Secretary
Ø Psi
Chi
National
Psychology
Honor
Society
Ø Phi
Kappa
Phi
National
Honor
Society
Ø Synter
Resource
Group
-­‐
August
Employee
of
the
Month
for
CSX