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Reimagine YuppTV viewing
experience
Yupptv is visited by more
than 1 million users per
month, across 11+
countries.
17+ TV
Devices
Play
stations
Desktops and
Tablets
It is available in 17 Tv devices, PlayStation,
Mobile & Tablets, Desktop devices
Why redesign ? 17+ TV
Devices
Play
stations
Desktops and
Tablets
After launching its first site in 2007 the
product kept growing, stakeholders started
providing requirements for the website, but
the site experienced major issues to
accommodate those requirements.
Identifying the pain points? 17+ TV
Devices
Play
stations
Desktops and
Tablets
Scalability
• Home page looks weird with huge list of
channels which takes the prime area.
Communication
• The websites lacks to communicate
about new movie arrivals
Discoverability
• It is often difficult to find the movie from
the list
View Minutes
• As a result site failed to keep the
customers engaged and numbers started
to decline on devices & websites
$%#@&
Scalability
Discoverability
Communication
The Solution 17+ TV
Devices
Play
stations
Our solution is to produce an experience
that allows to our customer a better way to
discover content, a scalable solution to
accommodate requirements from
stakeholders.
Challenge is to design a
multi-device experience
that considers dynamics
of each device
17+ TV
Devices
Play
stations
Desktops and
Tablets
We adopted a framework includes core features like
navigation, content remains same across the devices
with minor alteration on sizes and interactions to
allow device-specific rules.
Framework Foundations
1. Grid
2. Color
3. Typography
4. Iconography
Grid
We have defined Horizontal grid to make
user just to focus on the content .This
approach helps to reduce unnecessary
distractions and let user scan the content
quickly.
1 2 3 4
5
1. Global navigation
2. Container navigation
3. Content – Adaptive width
4. Gutter – Fixed spacing between columns
5. Column-Guides which content aligns to.
In the framework, we allotted spaced for navigation container and added a adaptive layout for content. We choose two types of grids a
fixed width and a fluid grid layout. A fluid grid works better with data and interaction heavy screens.
Grid
Grid Type Fixed width
Columns 12
Margins 58px
Gutter 20px
Grid Type Fluid grid
Columns 10
Margins 30px
Gutter 20px
Grid Type Fluid grid
Columns 10
Margins 30px
Gutter 20px
Color
To bring the tone to our product, we defined a
color pallet that reflects our brand identity.
1. Brand color
2. Primary colors
3. Secondary
4. Neutrals
Primary Color
They are the brand color used in color scheme
often used for crucial components like primary
CTA's.
Secondary Color
Each colour is selected to provide meaningful
feedback for the product are often grey scale
colours usually range five to eight levels of grey.
Secondary color
for CTA during
active state
Neutrals
They are group of colors often used for system
alerts, messages notifications and warnings.
Neutral
Brand Font
We have tested multiple google fonts for
Yupptv on different screens like tv, mobile, and
desktop of different resolutions to finalize a
font that has enough color contrast between
elements for the people with low vision.
.
Lato Font Styles
Trending Channels
Trending Channels
Trending Channels
Trending Channels
Trending Channels
Trending Channels
Font:Lato Regular
Font:Lato bold
Bg:#ffffff
Font:Lato Regular
Font:Lato bold
Bg:#f2efef
Font:Lato Regular
Font:Lato bold
Bg:#121212
Iconography
We designed icons that are simple and functional. We
have designed them for different sizes
(12px,16px,24px,32px) so they can be scaled across
different resolutions without getting pixelated.
Informative Icons
Informative Icons
New Features
Banners standardization
Play
stations
Desktops and
Tables
They act as the primary touch point to customers. We
have set the guidelines for banners across devices to
ensure they remain consistent in all devices.
Banner dimensions
WEB & TV
1600PX
475PX
MAX RES
Banner W - 1600 X H – 475 pixels
Resolution : Max
This resolution can be used as universal dimension
for banner image since it can be compressed to
different resolutions without reducing the image
quality.
Base dimension
Dotcom Web & TV
54pt(Medium)
26pt(Regular)
24pt(Regular)
Font : MONTSERRAT
518PX
475PX
518PX
475PX
AD Slot (movies) AD Slot (Packages)
20pt(Regular)
24pt(Regular)
20pt(Regular)
24pt(Regular)
30pt(Regular)
Dock Feature (Picture-In-
Picture)
17+ TV
Devices
Play
stations
In order to improve our engagement on our site we
have introduced dock feature aka picture-in-picture
to provides customers a TV experience by watching a
video and browsing content simultaneously.
The dock component allows to organize information in an intelligent order, provides customers the necessary information about the
video that is live in the channel.
Dock feature in different devices
Resolution Dock enabled
1920-1024 Yes
720 and less No
Device Dock enabled
Android Yes
IOS No
Roku Yes
Html/Lgtv No
Device Dock enabled
Android Yes
IOS Yes
It is a quick and intuitive way to provide information about channel
LiveTV card details
• The card compose of two modules
1. Channel component
2. Image component
• The card is 2:1 ratio
• A scalable size across all devices
3. Name of live program
Device Dimensions
Desktop 345 px -158 px
Mobile App(720 res) 776 px -30 px
TV device 455 px-210 px
1
3
2
It is a quick and intuitive way to provide information about channel
Catchup card details
• The card contains
1. channel icon with the
2. Blurred image of the program
• Ratio of the card is 16:9
• It is scalable for all resolutions
3. Channel Name
Device Dimensions
Desktop 345 px -158 px
Mobile App (720 res) 310 px -174 px
TV device 455 px-210 px
1
2
3
This component is designed to convey information about the channel program.
Catchup Video Thumbnail
• The card contains
1. Program thumbnail
2. Video status Ex- live/Catchup upload time etc
3. Metadata
1. Program Name
2. Duration
3. Timestamp
• Ratio of the card is 16:9
• It is scalable for all resolutions
1
2
3
It allows watching video from the time we desired
DVR functionality
• For any live channel, this feature provides
control to watch the stream for any duration.
Go Live
Play “program”
from start
Package Process
An improved version of package purchase
Channel grouping and comparison
Step1
Selecting a package
Summary of selected packages,
addons selected
Step2
Select Addon’s
Step3
Make Payment
Payment Success
17+ TV
Devices
Play
stations
Desktops and
Tablets
Search
• To improve our search experience we have
brainstormed on user behavior on
• What they want to watch
• How do they type
• What they click
• What users browse
• Then we have list down all the types of content
that should appear in search results.
Search Process
Meta styles Initial sketches for search suggestions and
results
Search Results Metadata
A global Yupptv account that contains all the information about user account, transactions, devices etc.
Account
Desktop account version will allow users to have more
account settings compare to other devices
We have created an template for few scenarios to accommodate all the usecases
Message layouts
17+ TV
Devices
Play
stations
Desktops and
Tablets
Analytics
• Once the development is under progress, we
have defined the list of metrics to capture to
know the health of the application
• Performance metrics
• App load time
• Network errors
• User metrics
• Monthly Active Users (MAU)
• Daily Active User (DAU)
• Devices & OS
• Geo Metrics
• Engagement metrics
• Session length
• Session interval
• Retention rate
This Web analytics tool gives us insight about user interaction as a video format
Hotjar
We have created a document for funnel flows to capture.
Funnel Flow
Hotjar
This insights helped us to rethink to optimize our package process
Heatmaps
Hotjar
This insights helped us to do minor changes as
- To remember user details default
- Auto fill user email id and so on..
This analytics tool gives us information about device and mobile apps behavior
Localytics
17+ TV
Devices
Play
stations
Desktops and
Tablets
User’s Feedback
• We interacted with our customers to know
their feedback after launching the app.
Changes after feedback
Before user feedback After user feedback
Before user feedback After user feedback
Before user feedback After user feedback
One single design for all
Thankyou
14 th June 2018

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Yupptv casestudy link.pptx

  • 2. Yupptv is visited by more than 1 million users per month, across 11+ countries. 17+ TV Devices Play stations Desktops and Tablets It is available in 17 Tv devices, PlayStation, Mobile & Tablets, Desktop devices
  • 3. Why redesign ? 17+ TV Devices Play stations Desktops and Tablets After launching its first site in 2007 the product kept growing, stakeholders started providing requirements for the website, but the site experienced major issues to accommodate those requirements.
  • 4. Identifying the pain points? 17+ TV Devices Play stations Desktops and Tablets Scalability • Home page looks weird with huge list of channels which takes the prime area. Communication • The websites lacks to communicate about new movie arrivals Discoverability • It is often difficult to find the movie from the list View Minutes • As a result site failed to keep the customers engaged and numbers started to decline on devices & websites $%#@&
  • 6. The Solution 17+ TV Devices Play stations Our solution is to produce an experience that allows to our customer a better way to discover content, a scalable solution to accommodate requirements from stakeholders.
  • 7. Challenge is to design a multi-device experience that considers dynamics of each device 17+ TV Devices Play stations Desktops and Tablets We adopted a framework includes core features like navigation, content remains same across the devices with minor alteration on sizes and interactions to allow device-specific rules.
  • 8. Framework Foundations 1. Grid 2. Color 3. Typography 4. Iconography
  • 9. Grid We have defined Horizontal grid to make user just to focus on the content .This approach helps to reduce unnecessary distractions and let user scan the content quickly. 1 2 3 4 5 1. Global navigation 2. Container navigation 3. Content – Adaptive width 4. Gutter – Fixed spacing between columns 5. Column-Guides which content aligns to.
  • 10. In the framework, we allotted spaced for navigation container and added a adaptive layout for content. We choose two types of grids a fixed width and a fluid grid layout. A fluid grid works better with data and interaction heavy screens. Grid Grid Type Fixed width Columns 12 Margins 58px Gutter 20px Grid Type Fluid grid Columns 10 Margins 30px Gutter 20px Grid Type Fluid grid Columns 10 Margins 30px Gutter 20px
  • 11. Color To bring the tone to our product, we defined a color pallet that reflects our brand identity. 1. Brand color 2. Primary colors 3. Secondary 4. Neutrals
  • 12. Primary Color They are the brand color used in color scheme often used for crucial components like primary CTA's.
  • 13.
  • 14.
  • 15. Secondary Color Each colour is selected to provide meaningful feedback for the product are often grey scale colours usually range five to eight levels of grey.
  • 16. Secondary color for CTA during active state
  • 17. Neutrals They are group of colors often used for system alerts, messages notifications and warnings.
  • 19. Brand Font We have tested multiple google fonts for Yupptv on different screens like tv, mobile, and desktop of different resolutions to finalize a font that has enough color contrast between elements for the people with low vision. .
  • 20. Lato Font Styles Trending Channels Trending Channels Trending Channels Trending Channels Trending Channels Trending Channels Font:Lato Regular Font:Lato bold Bg:#ffffff Font:Lato Regular Font:Lato bold Bg:#f2efef Font:Lato Regular Font:Lato bold Bg:#121212
  • 21.
  • 22. Iconography We designed icons that are simple and functional. We have designed them for different sizes (12px,16px,24px,32px) so they can be scaled across different resolutions without getting pixelated.
  • 26. Banners standardization Play stations Desktops and Tables They act as the primary touch point to customers. We have set the guidelines for banners across devices to ensure they remain consistent in all devices.
  • 27. Banner dimensions WEB & TV 1600PX 475PX MAX RES Banner W - 1600 X H – 475 pixels Resolution : Max This resolution can be used as universal dimension for banner image since it can be compressed to different resolutions without reducing the image quality. Base dimension Dotcom Web & TV 54pt(Medium) 26pt(Regular) 24pt(Regular) Font : MONTSERRAT 518PX 475PX 518PX 475PX AD Slot (movies) AD Slot (Packages) 20pt(Regular) 24pt(Regular) 20pt(Regular) 24pt(Regular) 30pt(Regular)
  • 28. Dock Feature (Picture-In- Picture) 17+ TV Devices Play stations In order to improve our engagement on our site we have introduced dock feature aka picture-in-picture to provides customers a TV experience by watching a video and browsing content simultaneously.
  • 29. The dock component allows to organize information in an intelligent order, provides customers the necessary information about the video that is live in the channel. Dock feature in different devices Resolution Dock enabled 1920-1024 Yes 720 and less No Device Dock enabled Android Yes IOS No Roku Yes Html/Lgtv No Device Dock enabled Android Yes IOS Yes
  • 30. It is a quick and intuitive way to provide information about channel LiveTV card details • The card compose of two modules 1. Channel component 2. Image component • The card is 2:1 ratio • A scalable size across all devices 3. Name of live program Device Dimensions Desktop 345 px -158 px Mobile App(720 res) 776 px -30 px TV device 455 px-210 px 1 3 2
  • 31. It is a quick and intuitive way to provide information about channel Catchup card details • The card contains 1. channel icon with the 2. Blurred image of the program • Ratio of the card is 16:9 • It is scalable for all resolutions 3. Channel Name Device Dimensions Desktop 345 px -158 px Mobile App (720 res) 310 px -174 px TV device 455 px-210 px 1 2 3
  • 32. This component is designed to convey information about the channel program. Catchup Video Thumbnail • The card contains 1. Program thumbnail 2. Video status Ex- live/Catchup upload time etc 3. Metadata 1. Program Name 2. Duration 3. Timestamp • Ratio of the card is 16:9 • It is scalable for all resolutions 1 2 3
  • 33. It allows watching video from the time we desired DVR functionality • For any live channel, this feature provides control to watch the stream for any duration. Go Live Play “program” from start
  • 34. Package Process An improved version of package purchase Channel grouping and comparison Step1 Selecting a package Summary of selected packages, addons selected Step2 Select Addon’s Step3 Make Payment Payment Success
  • 35. 17+ TV Devices Play stations Desktops and Tablets Search • To improve our search experience we have brainstormed on user behavior on • What they want to watch • How do they type • What they click • What users browse • Then we have list down all the types of content that should appear in search results.
  • 36. Search Process Meta styles Initial sketches for search suggestions and results
  • 38. A global Yupptv account that contains all the information about user account, transactions, devices etc. Account Desktop account version will allow users to have more account settings compare to other devices
  • 39. We have created an template for few scenarios to accommodate all the usecases Message layouts
  • 40. 17+ TV Devices Play stations Desktops and Tablets Analytics • Once the development is under progress, we have defined the list of metrics to capture to know the health of the application • Performance metrics • App load time • Network errors • User metrics • Monthly Active Users (MAU) • Daily Active User (DAU) • Devices & OS • Geo Metrics • Engagement metrics • Session length • Session interval • Retention rate
  • 41. This Web analytics tool gives us insight about user interaction as a video format Hotjar We have created a document for funnel flows to capture.
  • 42. Funnel Flow Hotjar This insights helped us to rethink to optimize our package process
  • 43. Heatmaps Hotjar This insights helped us to do minor changes as - To remember user details default - Auto fill user email id and so on..
  • 44. This analytics tool gives us information about device and mobile apps behavior Localytics
  • 45.
  • 46. 17+ TV Devices Play stations Desktops and Tablets User’s Feedback • We interacted with our customers to know their feedback after launching the app.
  • 47.
  • 48.
  • 50. Before user feedback After user feedback
  • 51. Before user feedback After user feedback
  • 52. Before user feedback After user feedback
  • 53. One single design for all