RE-DESIGN BUSINESS PROCESSES AND ENGAGE EMPLOYEES TO BEST UTILIZE ERP SOFTWAR...David McDonald
Change Solutions Group was engaged to work with company leadership, department managers, and employees, to streamline business practices and work processes and better utilize the new ERP software capabilities.
This deck provides a high-level framework to implement business process redesign within a business transformation initiative. It shows how to establish the team, define the approach, and identify some of the deliverables within this track of work.
RE-DESIGN BUSINESS PROCESSES AND ENGAGE EMPLOYEES TO BEST UTILIZE ERP SOFTWAR...David McDonald
Change Solutions Group was engaged to work with company leadership, department managers, and employees, to streamline business practices and work processes and better utilize the new ERP software capabilities.
This deck provides a high-level framework to implement business process redesign within a business transformation initiative. It shows how to establish the team, define the approach, and identify some of the deliverables within this track of work.
Applying Quality Function Deployment method for business architecture alignmentDmitry Kudryavtsev
Kudryavtsev D., Grigoriev L., Koryshev I. Applying Quality Function Deployment method for business architecture alignment. Proceedings of the 8th European Conference on IS Management and Evaluation (ECIME 2014), Ghent, Belgium, 11-12 September 2014, 118-127.
Strategic alignment is an important issue for business architecture. The alignment concept may have many facets, but this paper mainly focuses on such aspects of an enterprise as behaviour and resources. Stakeholder concerns and customer values must define the right priorities and goals for the elements of value configuration, capabilities and resources. The right projects must be launched to develop and improve key business architecture elements. This paper suggests the model-oriented method for business architecture alignment, which uses proven matrix-based Quality Function Deployment (QFD) methodology for analysis, decision making and communication. This method can complement standard diagramming enterprise architecture methods. Although QFD was initially created for product design, it has many applications in strategy deployment. But in spite of a longstanding history, elements chosen for “strategic” QFD vary and are poorly aligned with existing business architecture concepts. In order to clarify the link between the suggested QFD method and business architecture elements, a meta-model is suggested, which specifies the contents of the matrices. The suggested meta-model is based on the existing reference ontologies and meta-models for strategic management. This ontological foundation supports knowledge sharing and applicability of the business architecture alignment method. Tool support (EAM-tool plugin) and method applications are also covered in this paper.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Applying Quality Function Deployment method for business architecture alignmentDmitry Kudryavtsev
Kudryavtsev D., Grigoriev L., Koryshev I. Applying Quality Function Deployment method for business architecture alignment. Proceedings of the 8th European Conference on IS Management and Evaluation (ECIME 2014), Ghent, Belgium, 11-12 September 2014, 118-127.
Strategic alignment is an important issue for business architecture. The alignment concept may have many facets, but this paper mainly focuses on such aspects of an enterprise as behaviour and resources. Stakeholder concerns and customer values must define the right priorities and goals for the elements of value configuration, capabilities and resources. The right projects must be launched to develop and improve key business architecture elements. This paper suggests the model-oriented method for business architecture alignment, which uses proven matrix-based Quality Function Deployment (QFD) methodology for analysis, decision making and communication. This method can complement standard diagramming enterprise architecture methods. Although QFD was initially created for product design, it has many applications in strategy deployment. But in spite of a longstanding history, elements chosen for “strategic” QFD vary and are poorly aligned with existing business architecture concepts. In order to clarify the link between the suggested QFD method and business architecture elements, a meta-model is suggested, which specifies the contents of the matrices. The suggested meta-model is based on the existing reference ontologies and meta-models for strategic management. This ontological foundation supports knowledge sharing and applicability of the business architecture alignment method. Tool support (EAM-tool plugin) and method applications are also covered in this paper.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
1. Skema Business School
17th February, 2016
MSc Dissertation Defense
Jiahui YE
MSc Supply Chain Management and Purchasing
Supervisor: Marie KOULIKOFF-SOUVIRON
Chair of the Defense: Lapo MOLA
2. Problem Statement
Literature Review
Methodology
Results
Conclusion
17th February, 2016
Skema Business School
2
3. Situating: more and more researchers studied in business
process management(BPM) and operation management (OM),
more in manufacturing than in service section.
Grounding: Service industry is gaining more importance;
business process became critical factor for company success.
Diagnosing: there are difficulties in developing a reference
model for service-oriented process due to its peculiarities
that can not been found in manufacturing.
Solving: use a reference model as a guide to improve E2E
business process in service operations.
17th February, 2016
Skema Business School
3
4. Q: How to use a reference model to improve E2E business
processes in service operations?
(1) E2E business processes in service operations
(2) Adaptation of SCOR model in service operations
a. Process framework
b. Process measurement (attributes & metrics)
(3) Roadmap for S2COR model to improve E2E business process in service
operations
17th February, 2016
Skema Business School
4
5. service operations management (SOM)
• definition of service varies; viewed as processes
• provide services and value to customers by understanding customers’
needs, managing service processes, aligning the organization’s objectives
and considering service continual improvement (Johnston & Clark, 2008)
• focus shifted from product to process
business process management (BPM)
• a customer-focused approach to the systematic management,
measurement and improvement of all company processes through cross-
functional teamwork and employee empowerment
• end-to-end (E2E): customer-oriented, cross-functional and
interdependence
17th February, 2016
Skema Business School
5
6. SOM vs. BPM
similar
• process-oriented
• value-added
• customer-focused
• have some commons in
measurements
• service
SCOR
related?
• process framework
• value chain
• from customers to
customers
• attributes & metrics
• manufacturing
17th February, 2016
Skema Business School
6
a new reference model in service context?
7. Reference Model
service supply chain operations reference (S2COR) model
• similar in structure to SCOR model: Plan, Request, Fulfill, Deliver, Enable
• 5 performance attributes but only remains at level 1
global supply chain forum (GSCF) framework
• 8 primary processes decomposed into sub-processes (strategic level )
• no concrete metrics
Giannakis service supply chain reference model
• 6 primary processes : Plan, Source, Develop, Adapt, Operate, Recover
• 6 groups of metrics: Cost, Time, Inventory, Forecast, Quality, Financial
• metrics not directly associated with the processes
17th February, 2016
Skema Business School
7
SupplierProcesses
CustomerProcesses
Plan
Request Fulfill Deliver
Enable
8. Business Process Improvement
Roadmap
1. Davenport & Short (1990)
2. Business process change by
Kettinger et al. (1997): six stages
3. SAM(Specify, Analyse, Monitor) by
Siha & Saad (2008)
4. MINERVA by Delgado et al. (2010)
5. Lean Six Sigma tool—DMAIC
(Define-Measure-Analyse-Improve-
Control)
Business Process Measurement
1. Instance Measure :time, count, data,
condition
2. Balanced scorecard (BSC) : financial,
customer, internal business
processes, learning and growth
3. Fitzgerald et al. in 1991:
competitiveness, financial,
flexibility, resource utilisation,
innovation, service quality
4. Lean six sigma metrics: setup &
downtime, takt time, service
reliability…
17th February, 2016
Skema Business School
8
9. Conceptual framework
17th February, 2016
Skema Business School
9
S2COR model framework
(plan-request- fulfill-
deliver-enable)
LSS metrics
(similar to Giannakis Service
Supply Chain Reference Model )
DMAIC
10. case study : end-to-end training billing process improvement
project (“E2E project”)
data collection (qualitative data)： semi-structured interviews;
in-house documentation review; observation
data analysis and data quality
• concept driven: aligned with conceptual framework
• analysis procedure: audio-recording/note-taking
dictation/transcript summarizing, categorizing & structuring
• but there were some unexpected data emerged (plan process)
17th February, 2016
Skema Business School
10
11. 17th February, 2016
Skema Business School
11
• composed of 7 sections, 30 questions
• 10 interviewees from different departments
followed a well-balance matrix between
management and operation level
12. Case study presence
company portfolio
• IT Co.: a global IT solutions provider
• TSC team: in charge of managing training products/courses for all IT Co.
customers (scheduling & enrolments, billing, training )
project phase (implementation roadmap)
• adaptive version of DMAIC, similar to Xia’s roadmap
17th February, 2016
Skema Business School
12
13. As-is process mapping
• use S2COR model process framework as reference (decomposition)
• identify 13 pain points
Root cause analysis – fishbone diagram
Propose to-be process
• less actors, less interactions, less complexity
• automation solution
• consolidated pricing reference document template
Propose process measurements
• time (efficiency), quality (effectiveness), output, process complexity
Project implementation recommendation
• strategy, pricing reference, process, tool
17th February, 2016
Skema Business School
13
14. Contribution and Limitations
1. S2COR model helped to provide a global process framework
to process improvement in service operation.
• decomposition technique helped to analyse steps by step and level
by level (in relate to gap analysis/ root cause analysis)
2. S2COR model measurement was not applicable due to
project peculiarities.
• LSS measurements were considered as the alternatives.
• LSS metrics were lack of links with S2COR model and not hierarchical
3. DMAIC roadmap worked well with S2COR model
17th February, 2016
Skema Business School
14
15. Recommendation for Further Study
1. Different cases should be studied
• practical & academic
• operational & managerial/strategic level
• comprehensive cases with quantitative analysis
• different corporations/ industries across the world
2. S2COR Performance measurements should be further
investigated.
3. Cost metrics, which were not considered due to project
peculiarities, should be further investigated
17th February, 2016
Skema Business School
15
