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By Anna Young
Writing for the Web
 Why do People go online?
 How do you check web-sites?
 Why are things always in the last place you look
for them?
Because you stop looking when you find them.
 —Children’s riddle
 Web sites are about solving your customer’s
problems.
Vincentflanders.com
People visit web-sites because:
They need:
- Information
-Entertainment
-Connect with others
- Commerce
 The difference between how we see
people visiting our websiteblog and how
they really do that.
 What are your favorite web-sites? What
makes them your favorite? WHY?
 The Best websites fulfill the users
expectations with the least stress.
 - We don’t want to read pages – we
want to scan them.
 - We don’t make optimal choice. We
satisfy.
 - We don’t figure out how things work –
we muddle through.
Content is everything
The thing that most web-sites
can offer and that can make
them valuable for their audience
is CONTENT
The F Style reading audience
use
 F - FAST.
 You have less than 90 seconds to convince
your audience that your web-site your piece
has some valuable information.
Users often read Web pages in an F-shaped pattern:
two horizontal stripes followed by a vertical stripe
Interpreting the heatmaps
 an article in the "about us" section of a corporate
website (far left);
 a product page on an e-commerce site (center);
 a search engine results page (SERP; far right).
Writing for the Web
 Users won't read your text thoroughly in a
word-by-word manner.
 The first two paragraphs must state the most
important information.
 Start subheads, paragraphs, and bullet points
with information-carrying words that users will
notice when scanning down the left side of your
content in the final stem of their F-behavior.
Don’t Make Me Think
 Be as obvious as possible
 Consistency – uniform layout
 Key words
 Because people focus on words that match:
- task
-personal interest
- words in our nervous system
Visual Headlines
 The WEB is a visual Media with Headlines.
- short
-rich in information
- understandable
- predictable
1. Make sure the headline works out of context.
 New times call for new decisions

2. Tell readers something useful.
This headline is too broad:
Make better, faster decisions with data visualization
Contrast it with:
Data visualization helps you detect and prevent fraud
faster
3. Don’t succumb to cute or faddish vocabulary.
 Get the most bang for your buck with XYZ
 Increase productivity by 24% with XYZ
4. Omit nonessential words.
 Caster, a technology company, buys Mitchell, with assistance
from Jon & Smith, for $1.2B
 Caster buys Mitchell for $1.2 billion –or–
Jon & Smith orchestrates $1.2 billion deal for top technology firms
5. Front-load headings with strong keywords.
 (1) Behold the new technologies for creating 3-D imagery and
 (2) Creating 3-D imagery gets easier with new technologies
Visual Functionality
On a Web page successful
communication is influenced by
 - Text on the screen
 - Page layout
 -Images: graphics and photo
 - Color
Satisfaction or irritation?
If visitors find webpage confusing and difficult to
use, many will click away, feeling irritated and
unfulfilled.
If audience feels like they have a sense of
mastery over a web site, they will achieve
their goals and find satisfaction with the
experience.
Web habits
 Consumers stick with one web-site
as long as it delivers the information
they want.
 Rarely do web users start and finish
the web session in one place.
 Scanning and searching
Reading on the
computer is
tiresome
People aren’t reading
They are scanning
Provide visual hierarchy
on a web page with text
size, color and emphasis.
Prominence
 The more important something is – the more
prominent it is. For instance, the most important
headings are either
Largeror bold or in a distinctive color
Set off by more white space
Steve Krug, Don’t Make Me Think
Eyecatchingsource:http://www.useit.com/alertbox/reading_pattern.html
How to write?
Inverted
Pyramid is the
Best
“Five Ws” of journalism:
The Inverted Pyramid
http://journalism-education.cubreporters.org/2010/08/journalism-story-structure.html
The Martini Glass The Kabob
Get to the Point
Only 16% of web-users
read everything word by
word
79%
scan for words or
sentences
A Must
Headlines – less than 8
words
Sentences – less than 20
words
Paragraphs – les than 70
words
Pages – less than 400 words
WEB Readability
Divide information into logical
segments
One idea per paragraph
Highlighted key words
Subheads
Don’t Complicate
The computer screen
provides only limited view
The consumer would have
to remember what they’ve
read
“Chunking” information
help to orientate the
Hyperlinking
Never say “ for more
information click here”
Instead – link the words that
best describe additional
content
Headlines and Search Engines
 Headlines should include obvious
words that people would use when
searching
Try to be different
Don’t be afraid to be different. In
fact, being different is the
advantage on the market place
where there are fifty thousand
(sources) on the topic you have
chosen.
 Manolo. B
Be Active
Active Verbs
Active Voice
Know Your readers
Keep in mind who you are
writing for
- while
-before
- after
You wrote a story.
Constantly ask
 Why should the reader
care?
How can I make this
information useful for my
readers?
How can I make this
content more interactive?
How to write
 Write
 Read
 Cut
 Set aside
 Cut more
 Proofread
 Post
After you post
Twitter
Facebook
Share with sources
Share with topic influencers

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Writing for web class2

  • 1. By Anna Young Writing for the Web
  • 2.  Why do People go online?  How do you check web-sites?
  • 3.  Why are things always in the last place you look for them? Because you stop looking when you find them.  —Children’s riddle  Web sites are about solving your customer’s problems. Vincentflanders.com
  • 4. People visit web-sites because: They need: - Information -Entertainment -Connect with others - Commerce
  • 5.  The difference between how we see people visiting our websiteblog and how they really do that.  What are your favorite web-sites? What makes them your favorite? WHY?
  • 6.  The Best websites fulfill the users expectations with the least stress.  - We don’t want to read pages – we want to scan them.  - We don’t make optimal choice. We satisfy.  - We don’t figure out how things work – we muddle through.
  • 7. Content is everything The thing that most web-sites can offer and that can make them valuable for their audience is CONTENT
  • 8. The F Style reading audience use  F - FAST.  You have less than 90 seconds to convince your audience that your web-site your piece has some valuable information.
  • 9. Users often read Web pages in an F-shaped pattern: two horizontal stripes followed by a vertical stripe
  • 10. Interpreting the heatmaps  an article in the "about us" section of a corporate website (far left);  a product page on an e-commerce site (center);  a search engine results page (SERP; far right).
  • 11. Writing for the Web  Users won't read your text thoroughly in a word-by-word manner.  The first two paragraphs must state the most important information.  Start subheads, paragraphs, and bullet points with information-carrying words that users will notice when scanning down the left side of your content in the final stem of their F-behavior.
  • 12. Don’t Make Me Think  Be as obvious as possible  Consistency – uniform layout  Key words  Because people focus on words that match: - task -personal interest - words in our nervous system
  • 13. Visual Headlines  The WEB is a visual Media with Headlines. - short -rich in information - understandable - predictable
  • 14. 1. Make sure the headline works out of context.  New times call for new decisions  2. Tell readers something useful. This headline is too broad: Make better, faster decisions with data visualization Contrast it with: Data visualization helps you detect and prevent fraud faster 3. Don’t succumb to cute or faddish vocabulary.  Get the most bang for your buck with XYZ  Increase productivity by 24% with XYZ 4. Omit nonessential words.  Caster, a technology company, buys Mitchell, with assistance from Jon & Smith, for $1.2B  Caster buys Mitchell for $1.2 billion –or– Jon & Smith orchestrates $1.2 billion deal for top technology firms 5. Front-load headings with strong keywords.  (1) Behold the new technologies for creating 3-D imagery and  (2) Creating 3-D imagery gets easier with new technologies
  • 15. Visual Functionality On a Web page successful communication is influenced by  - Text on the screen  - Page layout  -Images: graphics and photo  - Color
  • 16. Satisfaction or irritation? If visitors find webpage confusing and difficult to use, many will click away, feeling irritated and unfulfilled. If audience feels like they have a sense of mastery over a web site, they will achieve their goals and find satisfaction with the experience.
  • 17. Web habits  Consumers stick with one web-site as long as it delivers the information they want.  Rarely do web users start and finish the web session in one place.  Scanning and searching
  • 18. Reading on the computer is tiresome
  • 19. People aren’t reading They are scanning Provide visual hierarchy on a web page with text size, color and emphasis.
  • 20. Prominence  The more important something is – the more prominent it is. For instance, the most important headings are either Largeror bold or in a distinctive color Set off by more white space Steve Krug, Don’t Make Me Think
  • 22. How to write? Inverted Pyramid is the Best “Five Ws” of journalism:
  • 24. The Martini Glass The Kabob
  • 25. Get to the Point Only 16% of web-users read everything word by word 79% scan for words or sentences
  • 26. A Must Headlines – less than 8 words Sentences – less than 20 words Paragraphs – les than 70 words Pages – less than 400 words
  • 27. WEB Readability Divide information into logical segments One idea per paragraph Highlighted key words Subheads
  • 28. Don’t Complicate The computer screen provides only limited view The consumer would have to remember what they’ve read “Chunking” information help to orientate the
  • 29. Hyperlinking Never say “ for more information click here” Instead – link the words that best describe additional content
  • 30. Headlines and Search Engines  Headlines should include obvious words that people would use when searching
  • 31. Try to be different Don’t be afraid to be different. In fact, being different is the advantage on the market place where there are fifty thousand (sources) on the topic you have chosen.  Manolo. B
  • 33. Know Your readers Keep in mind who you are writing for - while -before - after You wrote a story.
  • 34. Constantly ask  Why should the reader care? How can I make this information useful for my readers? How can I make this content more interactive?
  • 35. How to write  Write  Read  Cut  Set aside  Cut more  Proofread  Post
  • 36. After you post Twitter Facebook Share with sources Share with topic influencers