Write a paper of 1,500 words that responds to the following: Discuss how Web 2.0 and social media have altered the way in which entrepreneurial and small businesses do the following: Engage their existing customers Attract new customers Listen to employee and customer feedback Respond to crises Provide current examples. Apply Kirton’s adaptation-innovation theory to discuss how a newer entrepreneurial venture might differ from a more mature, intrapreneurial venture in its approach to social media. .