Newsprinters Eurocentral plant in Scotland has become the first UK site to win the global Shingo Prize for manufacturing excellence. This success stems from adopting a set of seven guiding principles including honesty, dynamism, and respect. These principles have helped foster a culture of employee engagement that has led to over £2.5 million in savings and improvements in manufacturing efficiency from 65% to 85%. The principles were inspired by thinkers like Deming and Covey and are displayed prominently throughout the plant. Living these principles every day, including walking the talk as managers, has been key to transforming the culture and driving continuous improvement.
Short version of MACPA's popular PIU (Professional Issues Updates) which is part of our 24 hour free CPE offerings to members.
This slide deck covers the mega-trends and issues beyond the technical updates identified in the CPA Horizons 2025 Project. It covers leadership in the future and updates the original CPA Vision 2011 Project
The document discusses building versatile organizations for a fast-changing future. It notes that traditional ways of organizing work and management are inadequate in a volatile world. It also discusses the importance of employee engagement, knowledge sharing, and organizational learning to enable innovation and ensure organizations remain competitive over the long run.
The document discusses the challenges of anticipating and adapting to future changes in the workplace and organizations. It notes that traditional ways of organizing work and management are inadequate for a volatile world. It also highlights the importance of employee voice, knowledge sharing, and building versatile organizations through reflective dialogue and partnership between management and the workforce.
The document discusses how to future-proof one's career in a rapidly changing world. It provides 6 rules: 1) traditional careers are dead and job tenure is now only 4 years on average, 2) an ever-growing skillset is your greatest asset as the jobs of the future cannot yet be imagined, 3) you must become a self-starter rather than relying on mentors, 4) small, agile teams can have a big impact with new technologies lowering barriers to creation, 5) you will need to wear many hats and shift between creative and administrative roles, and 6) lifelong learning is essential to inherit the future as the world changes drastically.
The document discusses the challenges of leadership in a volatile world and the need for organizations to think about and anticipate future changes. It notes that traditional ways of organizing work and traditional management approaches are inadequate in today's world. It advocates for building entrepreneurial organizations that empower employees and encourage self-organized teamwork and knowledge sharing.
We are proud to announce our 37th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
Short version of MACPA's popular PIU (Professional Issues Updates) which is part of our 24 hour free CPE offerings to members.
This slide deck covers the mega-trends and issues beyond the technical updates identified in the CPA Horizons 2025 Project. It covers leadership in the future and updates the original CPA Vision 2011 Project
The document discusses building versatile organizations for a fast-changing future. It notes that traditional ways of organizing work and management are inadequate in a volatile world. It also discusses the importance of employee engagement, knowledge sharing, and organizational learning to enable innovation and ensure organizations remain competitive over the long run.
The document discusses the challenges of anticipating and adapting to future changes in the workplace and organizations. It notes that traditional ways of organizing work and management are inadequate for a volatile world. It also highlights the importance of employee voice, knowledge sharing, and building versatile organizations through reflective dialogue and partnership between management and the workforce.
The document discusses how to future-proof one's career in a rapidly changing world. It provides 6 rules: 1) traditional careers are dead and job tenure is now only 4 years on average, 2) an ever-growing skillset is your greatest asset as the jobs of the future cannot yet be imagined, 3) you must become a self-starter rather than relying on mentors, 4) small, agile teams can have a big impact with new technologies lowering barriers to creation, 5) you will need to wear many hats and shift between creative and administrative roles, and 6) lifelong learning is essential to inherit the future as the world changes drastically.
The document discusses the challenges of leadership in a volatile world and the need for organizations to think about and anticipate future changes. It notes that traditional ways of organizing work and traditional management approaches are inadequate in today's world. It advocates for building entrepreneurial organizations that empower employees and encourage self-organized teamwork and knowledge sharing.
We are proud to announce our 37th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
We are proud to announce our twenty-fourth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
W. Edwards Deming was an American engineer, statistician, professor, author, lecturer and management consultant. He is regarded as having brought the concepts of quality management, statistical process control to the Western world following World War II. He taught statistical methods as part of the Japanese post-war reconstruction and helped Japanese companies apply such methods to boost quality and productivity. Deming is known for his 14 Points for Management and the Deming Prize, an annual award for quality management. He is widely considered the father of quality management and quality assurance.
Tom Hood presented on the top seven issues facing young professionals based on research from the Maryland Association of CPAs and the Business Learning Institute. The top issues in 2012 were: 1) information overload, 2) work-life balance, 3) generational issues and communication gaps, 4) developing networking skills, 5) keeping up with technology like cloud computing, 6) finding career guidance, and 7) understanding social media benefits. Hood provided advice and resources for addressing each issue.
This document discusses challenges faced by very small businesses (VSSMEs) in Scotland. It notes that 93% of Scotland's companies are micro-businesses with fewer than 10 employees. Many of these VSSMEs are aiming to work globally through digital means, but their operations are moving faster than large public sectors in Scotland. This creates a dilemma for VSSMEs on whether to stay in Scotland for convenience or move elsewhere for more revenue opportunities and cheaper tax regimes. The challenges faced by VSSMEs come from how connected micro-companies now operate at a faster pace than traditional large organizations and public sectors.
A collaborative side project for LinkedIn's second GSOU class. We compiled influencer posts written by each individual in the class and decided to put it online via rich media! Special shout out to the influencer posts team: Andrew Kung, Brad Busy, Daniel Kim, Griffin Gaffney, Jonathan Jackson, Julia Bard, and Michael Moyer.
This document provides an agenda and overview for the "Business Building 2013 and Beyond" event happening in Stockholm, Sweden. The event will feature 10 inspiring speakers who will discuss trends in technology, leadership, marketing, organizational development and how to succeed in the future. It will also highlight examples of companies that use business as a force for good. The day-long event includes sessions from speakers, a panel discussion, and networking opportunities for the committed business leaders and change agents attending.
We are proud to announce our twenty-fifth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
A presentation I developed for a group of college media editors who wanted to know more about how to use new media technology to run their newsrooms and get better jobs.
Polly Pearson from EMC Corporation discussed the importance of an employment brand and how companies can build their brand internally and externally. She explained that an employment brand creates a relationship with employees and makes a company seem like the ultimate place to work. Companies can build their brand internally through collaboration networks that drive innovation and connect employees globally. Organic brand ambassadors like employee blogs and social media can further strengthen the internal brand. Externally, companies can engage communities through career websites and social media to attract talent and spread their message virally. EMC has seen positive results from its employment branding efforts like increased commitment, pride, and perception as an innovative workplace.
doitmarketing doit-marketing Teaching Sells - Building a Profitable Online Business: What Works (And What Doesn’t) in 2012.
Isn’t it time we quit talking about making money online? When you look at what Amazon, iTunes, Google, Facebook are doing ... as well as countless e-learning and other technology companies (with more showing up every day), it’s pretty obvious that it’s not >making money online< any more.
It’s just making money in the world we live in.
If you’re looking for another one of those >business in a box< solutions, you should close this report now. Because Teaching Sells isn’t a “money-getting system.” It’s a framework to create a real-world business.
the BOUNCE - Maximizing Your Career Trajectory - AICPA EDGE ConferenceTom Hood, CPA,CITP,CGMA
In a world of constant change and increasing complexity, the winners will be those who can keep their rate of learning faster than the rate of change, both as individuals and as organizations. Tom will explain why Business Learning Institute developed the “bounce” as an organizing framework to help develop a strategic and systematic approach to sustain increased and collective rate of learning. The Bounce is all about trajectory (direction), alignment & acceleration. Make sure you’re in the ballgame to win.
There is a fundamental path to success for every CPA, we call the bounce. It is the shift from mentor to mentee, from technician to leader that happens at the manager job level. It shifts the focus from task specific work to managing people and projects. This critical turning point is where BLI makes a difference. From our Leadership Academy (now being offered at the AICPA for a fifth year and in several State CPA Societies and custom Firm and Corporate programs to our portfolio of programs that develop the critical leadership competencies identified by the AICPA in their CPA Horizons 2025 Project.
The Bounce covers the career trajectory of professionals as they move from technical proficiency to managing people and projects and ultimately organizations. The bounce speaks to the change in direction from technical mastery to acquiring competencies to lead others and leading organizations. It is about velocity and trajectory as you shift direction to the need for more “success skills” as you move up n your career. The Bounce includes the latest research on competencies from the AICPA through the CPA Horizons 2025 Project and the CGMA Competency framework.
This presentation also includes survey results of the top issues facing young professionals and Tom's top tools for personal development.
For more information see our website http://www.blionline.org
This document discusses how change is impacting everyone's lives and businesses. It provides tips for dealing with change, such as innovating continuously and integrating across communication channels. Key business leaders like Apple, Amazon, Nike and Walmart are used as examples of companies innovating to remain leaders. While technology provides opportunities, it can also be distracting. The future of mail and newspapers involves continuing declines in print that requires businesses to integrate across new platforms. The overall message is to embrace change and drive innovation and integration.
This article provides career advice for technical communicators based on their age and career stage:
- For those in their 20s just graduating, it recommends gaining experience through volunteering and networking to enhance skills for future leadership roles.
- Those in their 30s are encouraged to decide whether to stay in their current role, pursue further education, or change to a management or technical track based on their goals and priorities.
- Technical communicators in their 40s may find themselves seen as experts and get more opportunities, so the article advises balancing pro bono with paid work to build their reputation.
- For those in their 50s, a career or life change may prompt redefining one's self and passions to find
Enterprise Social Networking : Social Media Week presentationPeter van Hees
This document discusses enterprise social networking and its benefits for organizations. It highlights how enterprise social networking can replace email as the primary means of internal communication for businesses. Examples of use cases for enterprise social networking include onboarding new employees, facilitating communication and collaboration, and encouraging knowledge sharing. The document also outlines challenges of implementing enterprise social networking and provides strategies for a successful adoption approach.
Work is universal. But, how, why, where and when we work has never been so open to individual interpretation. The certainties of the past have been replaced by ambiguity, questions and the steady hum of technology. Now, in a groundbreaking research project covering 21 global companies and more than 200 executives, Lynda Gratton is making sense of the future of work. In this exclusive article she provides a preview of the real world of 21st century work.
We are proud to announce our 35th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
The document announces a seminar on March 3rd, 2009 at the Teknologisk Institut in Taastrup, Denmark on the topic of "Hot Spots - Why Some Teams, Workplaces, and Organisations Buzz with Energy - and Others Don't". The seminar will be led by Lynda Gratton, a renowned expert in human resource strategy. Attendees will learn about what enables innovative "Hot Spots" to emerge and flourish in organizations, and the role that HR professionals can play in nurturing these environments. The day-long event will cover topics such as identifying and supporting the key elements that are crucial for the emergence of Hot Spots, including a cooperative mindset
Randy Smith presents "Journalism in Exponential Times" during the annual 2012 Reynolds Business Journalism Seminars, hosted by the Donald W. Reynolds National Center for Business Journalism. For more information about free training for business journalists, please visit businessjournalism.org.
Mike Rowe argues that skilled labor jobs in trades like plumbing and welding can be satisfying and lucrative, filling a gap of around 3 million jobs in the US. However, contemporary culture often pushes students towards college degrees rather than trade skills. Rowe notes that knowledge work focuses on efficiency, trying to make tasks faster, while trade skills emphasize effectiveness in solving problems. This obsession with efficiency through technology in knowledge work has been unsuccessful and led to employees spending too much time on communication tools rather than valuable work. Rowe suggests prioritizing effectiveness over efficiency like skilled craftsmen do in focusing on accomplishing important tasks.
This short document promotes creating presentations using Haiku Deck on SlideShare. It encourages the reader to get started making their own Haiku Deck presentation by providing a button to click to begin the process. The document is advertising the ability to easily create presentations on SlideShare using Haiku Deck.
CodeBaby is a global customer engagement technology company headquartered in Colorado Springs that provides intelligent virtual assistants, experience streams, and analytics to help companies improve customer experience. It works with clients to understand their goals and audiences in order to design customized virtual assistants and journeys. CodeBaby's solutions include conversational virtual assistants, wizards, and integrations with backend systems. It has expertise in industries like ecommerce, banking, healthcare, and more. The company follows a thorough process involving strategy, architecture, integration, testing, and launch to ensure project success.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
We are proud to announce our twenty-fourth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
W. Edwards Deming was an American engineer, statistician, professor, author, lecturer and management consultant. He is regarded as having brought the concepts of quality management, statistical process control to the Western world following World War II. He taught statistical methods as part of the Japanese post-war reconstruction and helped Japanese companies apply such methods to boost quality and productivity. Deming is known for his 14 Points for Management and the Deming Prize, an annual award for quality management. He is widely considered the father of quality management and quality assurance.
Tom Hood presented on the top seven issues facing young professionals based on research from the Maryland Association of CPAs and the Business Learning Institute. The top issues in 2012 were: 1) information overload, 2) work-life balance, 3) generational issues and communication gaps, 4) developing networking skills, 5) keeping up with technology like cloud computing, 6) finding career guidance, and 7) understanding social media benefits. Hood provided advice and resources for addressing each issue.
This document discusses challenges faced by very small businesses (VSSMEs) in Scotland. It notes that 93% of Scotland's companies are micro-businesses with fewer than 10 employees. Many of these VSSMEs are aiming to work globally through digital means, but their operations are moving faster than large public sectors in Scotland. This creates a dilemma for VSSMEs on whether to stay in Scotland for convenience or move elsewhere for more revenue opportunities and cheaper tax regimes. The challenges faced by VSSMEs come from how connected micro-companies now operate at a faster pace than traditional large organizations and public sectors.
A collaborative side project for LinkedIn's second GSOU class. We compiled influencer posts written by each individual in the class and decided to put it online via rich media! Special shout out to the influencer posts team: Andrew Kung, Brad Busy, Daniel Kim, Griffin Gaffney, Jonathan Jackson, Julia Bard, and Michael Moyer.
This document provides an agenda and overview for the "Business Building 2013 and Beyond" event happening in Stockholm, Sweden. The event will feature 10 inspiring speakers who will discuss trends in technology, leadership, marketing, organizational development and how to succeed in the future. It will also highlight examples of companies that use business as a force for good. The day-long event includes sessions from speakers, a panel discussion, and networking opportunities for the committed business leaders and change agents attending.
We are proud to announce our twenty-fifth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
A presentation I developed for a group of college media editors who wanted to know more about how to use new media technology to run their newsrooms and get better jobs.
Polly Pearson from EMC Corporation discussed the importance of an employment brand and how companies can build their brand internally and externally. She explained that an employment brand creates a relationship with employees and makes a company seem like the ultimate place to work. Companies can build their brand internally through collaboration networks that drive innovation and connect employees globally. Organic brand ambassadors like employee blogs and social media can further strengthen the internal brand. Externally, companies can engage communities through career websites and social media to attract talent and spread their message virally. EMC has seen positive results from its employment branding efforts like increased commitment, pride, and perception as an innovative workplace.
doitmarketing doit-marketing Teaching Sells - Building a Profitable Online Business: What Works (And What Doesn’t) in 2012.
Isn’t it time we quit talking about making money online? When you look at what Amazon, iTunes, Google, Facebook are doing ... as well as countless e-learning and other technology companies (with more showing up every day), it’s pretty obvious that it’s not >making money online< any more.
It’s just making money in the world we live in.
If you’re looking for another one of those >business in a box< solutions, you should close this report now. Because Teaching Sells isn’t a “money-getting system.” It’s a framework to create a real-world business.
the BOUNCE - Maximizing Your Career Trajectory - AICPA EDGE ConferenceTom Hood, CPA,CITP,CGMA
In a world of constant change and increasing complexity, the winners will be those who can keep their rate of learning faster than the rate of change, both as individuals and as organizations. Tom will explain why Business Learning Institute developed the “bounce” as an organizing framework to help develop a strategic and systematic approach to sustain increased and collective rate of learning. The Bounce is all about trajectory (direction), alignment & acceleration. Make sure you’re in the ballgame to win.
There is a fundamental path to success for every CPA, we call the bounce. It is the shift from mentor to mentee, from technician to leader that happens at the manager job level. It shifts the focus from task specific work to managing people and projects. This critical turning point is where BLI makes a difference. From our Leadership Academy (now being offered at the AICPA for a fifth year and in several State CPA Societies and custom Firm and Corporate programs to our portfolio of programs that develop the critical leadership competencies identified by the AICPA in their CPA Horizons 2025 Project.
The Bounce covers the career trajectory of professionals as they move from technical proficiency to managing people and projects and ultimately organizations. The bounce speaks to the change in direction from technical mastery to acquiring competencies to lead others and leading organizations. It is about velocity and trajectory as you shift direction to the need for more “success skills” as you move up n your career. The Bounce includes the latest research on competencies from the AICPA through the CPA Horizons 2025 Project and the CGMA Competency framework.
This presentation also includes survey results of the top issues facing young professionals and Tom's top tools for personal development.
For more information see our website http://www.blionline.org
This document discusses how change is impacting everyone's lives and businesses. It provides tips for dealing with change, such as innovating continuously and integrating across communication channels. Key business leaders like Apple, Amazon, Nike and Walmart are used as examples of companies innovating to remain leaders. While technology provides opportunities, it can also be distracting. The future of mail and newspapers involves continuing declines in print that requires businesses to integrate across new platforms. The overall message is to embrace change and drive innovation and integration.
This article provides career advice for technical communicators based on their age and career stage:
- For those in their 20s just graduating, it recommends gaining experience through volunteering and networking to enhance skills for future leadership roles.
- Those in their 30s are encouraged to decide whether to stay in their current role, pursue further education, or change to a management or technical track based on their goals and priorities.
- Technical communicators in their 40s may find themselves seen as experts and get more opportunities, so the article advises balancing pro bono with paid work to build their reputation.
- For those in their 50s, a career or life change may prompt redefining one's self and passions to find
Enterprise Social Networking : Social Media Week presentationPeter van Hees
This document discusses enterprise social networking and its benefits for organizations. It highlights how enterprise social networking can replace email as the primary means of internal communication for businesses. Examples of use cases for enterprise social networking include onboarding new employees, facilitating communication and collaboration, and encouraging knowledge sharing. The document also outlines challenges of implementing enterprise social networking and provides strategies for a successful adoption approach.
Work is universal. But, how, why, where and when we work has never been so open to individual interpretation. The certainties of the past have been replaced by ambiguity, questions and the steady hum of technology. Now, in a groundbreaking research project covering 21 global companies and more than 200 executives, Lynda Gratton is making sense of the future of work. In this exclusive article she provides a preview of the real world of 21st century work.
We are proud to announce our 35th Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,500+ innovation-related articles.
The document announces a seminar on March 3rd, 2009 at the Teknologisk Institut in Taastrup, Denmark on the topic of "Hot Spots - Why Some Teams, Workplaces, and Organisations Buzz with Energy - and Others Don't". The seminar will be led by Lynda Gratton, a renowned expert in human resource strategy. Attendees will learn about what enables innovative "Hot Spots" to emerge and flourish in organizations, and the role that HR professionals can play in nurturing these environments. The day-long event will cover topics such as identifying and supporting the key elements that are crucial for the emergence of Hot Spots, including a cooperative mindset
Randy Smith presents "Journalism in Exponential Times" during the annual 2012 Reynolds Business Journalism Seminars, hosted by the Donald W. Reynolds National Center for Business Journalism. For more information about free training for business journalists, please visit businessjournalism.org.
Mike Rowe argues that skilled labor jobs in trades like plumbing and welding can be satisfying and lucrative, filling a gap of around 3 million jobs in the US. However, contemporary culture often pushes students towards college degrees rather than trade skills. Rowe notes that knowledge work focuses on efficiency, trying to make tasks faster, while trade skills emphasize effectiveness in solving problems. This obsession with efficiency through technology in knowledge work has been unsuccessful and led to employees spending too much time on communication tools rather than valuable work. Rowe suggests prioritizing effectiveness over efficiency like skilled craftsmen do in focusing on accomplishing important tasks.
This short document promotes creating presentations using Haiku Deck on SlideShare. It encourages the reader to get started making their own Haiku Deck presentation by providing a button to click to begin the process. The document is advertising the ability to easily create presentations on SlideShare using Haiku Deck.
CodeBaby is a global customer engagement technology company headquartered in Colorado Springs that provides intelligent virtual assistants, experience streams, and analytics to help companies improve customer experience. It works with clients to understand their goals and audiences in order to design customized virtual assistants and journeys. CodeBaby's solutions include conversational virtual assistants, wizards, and integrations with backend systems. It has expertise in industries like ecommerce, banking, healthcare, and more. The company follows a thorough process involving strategy, architecture, integration, testing, and launch to ensure project success.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
Group suggests teardown rules - Chicago TribuneJennifer Taylor
The Naperville City Council endorsed guidelines from a citizen group called Community First for future teardown projects. The guidelines aim to encourage architectural consistency with existing neighborhoods. They suggest that builders consider design elements like windows, driveways and landscaping rather than implementing strict numeric rules. Community First plans to distribute their workbook detailing these guidelines to builders and homeowners to help projects better fit the city's vision.
Naperville memorial to honor 9:11 dead - Chicago TribuneJennifer Taylor
The community of Naperville, Illinois is creating a memorial to honor Daniel Shanower, a Naperville native who died in the September 11th attacks on the Pentagon. Shanower grew up in Naperville and his death has prompted the community to take action. Gloria Johanns is spearheading the effort to build a memorial and has raised $8,000 so far. The memorial will honor all those who died on 9/11 and capture Shanower's spirit of patriotism. The city is considering two locations for the memorial at City Hall.
Chronic wounds can develop due to various pathologies and are characterized by impaired healing. Larval debridement therapy has been shown to effectively treat chronic wounds. This study investigated additional factors in maggot secretions that may contribute to wound healing. The researchers found that maggot secretions significantly increased fibroblast migration even when protease inhibitors were added. Western blot analysis also revealed the presence of human growth factor homologues in the maggot secretions, which may further explain their wound healing effects during larval debridement therapy.
The document provides an overview of the summer double issue of the Lean Management Journal, which includes interviews and articles exploring how lean is being implemented within government services and the civil service in Wales, healthcare through the Care Quality Commission in the UK, and lean practices at Newsprinters UK and TriHealth in the US. The issue also features columns on using lean to develop strategies, bowtie analysis, knowledge transfer partnerships, and lean online.
The document discusses the author's passion for storytelling. It describes how the author was drawn to stories from a young age and how they found themselves captivated by different tales. This led the author to start creating their own stories and worlds. For years, the author struggled to find an outlet to share their stories until deciding to pursue storywriting as a career. The author states they are not perfect but their passion for narrating and exploring stories through their imagination will not be stopped. They want to guide others through the worlds and horizons of their imagination by sharing their stories.
Solo Backpacking Through Southern AfricaPaul Kuhne
This presentation covers the soup to nuts components of backpacking by yourself through southern Africa. Includes budgeting, safety tips, itineraries and more for Tanzania, Malawi, Zambia, Zimbabwe, Botswana and South Africa.
My Story On Becoming a Purple Angel AmbassadorJulie Jones
Norman McNamara was diagnosed with Lewy Body Dementia in 2007 at age 50. He has since advocated for dementia awareness, meeting with political leaders and traveling globally to raise awareness.
The author's mother was diagnosed with vascular dementia after suffering two strokes. She required extensive medical care and eventually a nursing home. This inspired the author to advocate for dementia awareness and education. She became a Purple Angel Ambassador in 2014 to be her mother's voice and educate others.
As an ambassador, the author visits over 120 local businesses to provide dementia education materials and resources. Her goal is for all businesses to be dementia-aware and able to assist customers living with the disease. Many businesses display a decal and share the
1) Quantitative ultrasound (QUS) uses sound waves to measure bone properties beyond mineral density, including microarchitecture. QUS of the calcaneus can predict fracture risk and monitor treatment effectiveness.
2) A study found QUS measurements of the calcaneus to be precise over both short and long time periods. QUS values correlate with bone mineral density at the calcaneus.
3) Several studies found that QUS measurements of the calcaneus predict vertebral bone mineral density and fracture risk, and may be more sensitive than DXA for diagnosing fractures and evaluating risk. QUS provides information on both bone mineral density and microarchitecture.
Ammar Siddiqui has over 8 years of experience in graphic design. He currently works as the Lead Graphic Designer for ALPHA Magazine, where he generates new design ideas and designs articles. He also has experience as a Senior Graphic Designer for Curiosity and T.A.L.E.E.M., where he handled design projects including books, magazines, brochures, and flyers. He has additional experience as a Junior Graphic Designer for A4 Communicationz and E.A.S.T. Ammar has expertise in programs like Illustrator, Photoshop, InDesign, and skills like logo design, typography, layout, and magazine design.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Have you always been enticed by the allure of South America? Are you hoping to explore Chile and Argentina? Then check out this Slideshare presentation from Hostelling International USA about exploring the nuts and bolts of traveling through Argentina and Chile. Known for its rich diversity of landscapes, cosmopolitan cities and extraordinarily dynamic culture, Argentina and Chile have quickly become major hotspots for travelers around the world. From the Pampas to Patagonia, from Santiago to Buenos Aires, there’s a breadth of activities to consider for the week-long traveler to the avid and adventurous backpacker. This travel workshop presentation covers different itineraries, recommended accommodations, managing with currency, budget travel tips, off-the-beaten path adventures and other essential elements of exploring Argentina and Chile. Paul will dispel myths about both cultures while simultaneously get you excited to move around the region affordably and safely. Download the Slide Share for basic tips, and get inspired to travel today!
This document discusses territory management for salespeople. It suggests relaxing and enjoying the process. It then provides details on defining territories, present and potential customers, and reasons for territory management like market coverage and performance evaluation. Charts show how salespeople spend their time on different activities like face-to-face selling, merchandising, and administration. Other sections discuss factors that impact results like knowledge and skills, and coping with change. The document encourages learning from experience and finding new opportunities.
This document provides a summary of Margareta Ana Bole's qualifications and experience. It lists her education including degrees in physiotherapy, shiatsu therapy, music, and modeling. It also outlines her extensive work experience as a physiotherapist, shiatsu therapist, and business owner since 2008. Previously she held senior roles in physiotherapy departments and spa resorts from 1993-2002. The document details her many additional therapy certifications and areas of professional expertise.
The document summarizes a Smartworking Summit organized by Quora Consulting to explore how smartworking can positively impact the workplace. The full-day event featured prominent industry executives discussing challenges and opportunities in addressing the changing nature of work. Over 250 executives attended to network and participate in roundtable discussions on business-critical issues. Olympic champion Greg Searle shared his experience transforming the culture of Great Britain's Olympic teams, attributing their increasing success over multiple games to breaking down barriers by having unified uniforms and encouraging cross-team socialization.
This document provides a summary of the book "First, Break All the Rules" by Marcus Buckingham and Curt Coffman.
The book is based on research by Gallup analyzing responses from over 80,000 managers. It identifies 12 key questions that are strongly linked to employee engagement and business outcomes. Great managers get positive responses to these 12 questions by focusing on individual strengths rather than weaknesses. The four keys that define great managers are selecting for talent, setting the right outcomes, focusing on strengths, and helping employees find the right fit. The summary highlights the research methodology and findings, and emphasizes that great managers play to individual talents rather than trying to fix weaknesses. They break conventional rules of management to achieve higher performance.
This document provides a summary of the book "First, Break All the Rules" by Marcus Buckingham and Curt Coffman.
The book is based on research by Gallup analyzing responses from over 80,000 managers. It identifies 12 key questions that are strongly linked to employee engagement and business outcomes. The questions center around having clear expectations, the right resources, opportunities to play to one's strengths, and caring supervision.
The summary describes the book's findings that great managers focus on individual talents rather than trying to fix weaknesses. They play favorites and break conventional rules. The most important roles of managers are to select the right people for roles, set clear expectations, motivate by emphasizing strengths, and help people find the
This document is the table of contents for a book titled "Outside-In. The Secret of the 21st Leading Companies" by Steve Towers. The table of contents lists 13 chapters in the book, including chapters on business transformation, process management, successful customer outcomes, and transforming processes. The final chapter is titled "Lord Nelson and Successful Customer Outcomes (SCO)".
Planned Change in Organizations SOSC 4315 - Feb 4 PresentationFebFour
The document discusses concepts from Jim Collins' book "Good to Great" including:
1. How good-to-great companies think differently about technology, seeing it as an accelerator rather than creator of momentum.
2. The "flywheel effect" which is a process of step-by-step improvements that build momentum over time, as opposed to one-time actions. It also discusses problems that can interrupt this momentum.
3. Key principles for developing visions, missions and values including focusing on an ideal future impact and clear guidelines for how the organization will operate.
Eating the big fish modern enterpreneurship - arise robyArise Roby
IT IS NOT WITH BIG FISH EATING SMALL FISH if you watch clearly who cannot gallop in terms of Creativity and Change according business scenario are out of the race.
A presentation on the differences between business ethics and sustainability, how companies approach the issues, some of the methods of doing so, and possible results and impacts on stakeholders and corporate performance
CPA Congress Melbourne 2015 - Day Three Wrap UpCPA Australia
Andrew Miller recently stepped down as Chief Executive of Guardian Media Group after transforming the company's business model. He drove costs down and reinvested savings while shifting the company's focus from print to a global digital brand. The Guardian now embraces digital and social media and has become a leader in global, open, and interconnected journalism.
Jim Collins is an American author and consultant known for his work researching what leads to business success and sustainability. In his book Great By Choice, Collins analyzes companies that thrived in uncertain times. He found that these "10X" companies exhibited incredible discipline, only innovated when evidence supported it, and never relied on luck. The book details Collins' research over 9 years studying over 20,000 companies to understand what separates exceptionally performing companies. It also debunks common myths around what leads to business success.
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People are discussing the impact that millenials (a.k.a. digital natives) are having on the world of work. Some
say digital natives are lazy, entitled and lack focus. Others comment on the clash between digital natives and
their colleagues not born into the digital era (digital immigrants).
In her documentary film "Beyond the Digital Divide: Bridging the generational gap for a more productive workplace", Vanessa will explore these issues.
In this workshop, participants will:
- Watch the documentary
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Engage For Success - Russell Grossman @ IABC Canberracontentgroup
This document discusses employee engagement and provides tools and strategies for engagement. It contains the following key points:
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Tom Peters at Transforming Work, Life, & Organizations conferencebizgurus
The document discusses concepts related to excellence and innovation in organizations. It provides examples of how organizations can:
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This document summarizes a roundtable discussion between the director general of the Institute of Directors, Simon Walker, and 12 directors from various small and medium-sized businesses on the topics of growth, challenges, and opportunities in the current business environment. Key points discussed include the role of technology in driving growth, both for disruptive startups and more traditional companies; the need for improved broadband infrastructure in the UK; embracing globalization and accessing talent internationally; the importance of embracing failure and innovation; and how smaller companies can differentiate themselves and gain customers through authenticity, data analysis, and clear communication.
The document discusses how company culture is being reinvented with a focus on flexibility. It notes that employees are demanding more freedom to work where and when they want. Flexibility has become a top priority for job seekers and companies are adjusting by allowing permanent flexible and remote work arrangements to attract and retain talent. Flexibility serves to drive companies away from presenteeism and focus more on performance outcomes. For companies to enable true flexibility, they must build strong cultures that ensure equity for all employees regardless of their work location or hours.
This document contains summaries from various individuals about a discussion on the future of work. Key points included:
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Similar to Works Management Article - Feb 2015 (20)
1. M A N U F A C T U R I N G M A N A G E M E N T
february2015
I N S I D E : I T I N F O C U S 2 0 1 5 S U P P L E M E N T
Forklift safety
Avoiding the
top five
crashes
About a boy
Meet Champion
Richard Chambers
How seven principles took Newsprinters to the top of the world
2. www.worksmanagement.co.uk February 2015 2120 February 2015 www.worksmanagement.co.uk
S
o enlightened is the mood at Newsprinters Eurocentral plant that
you half expect to find operators adopting the lotus position. The
site just outside of Glasgow is where spirituality meets 5S. Adopting a
Ten Commandments-style set of aspirational principles including
honesty, dynamism and respect has freed the plant to transcend onto
a higher plane, becoming the first ever UK winner of the Shingo Prize –
a global award for manufacturing excellence.
“A tool doesn’t change mindsets; principles do,” says George
Donaldson, continuous improvement manager at
Newsprinters. “That’s what consultants
don’t bring. From Dan Jones to Womack,
they’ve created the tools. Every consultant
can come in and do a 5S programme. But
what they’re now realising is that what they
didn’t see at companies like Toyota was the
culture – the willingness to engage.”
The ‘C’ word, it seems, remains beyond the
pale as manufacturing chiefs look for the fastest
route to becoming world-class. “It’s easier to
focus on tools,” reflects Ross McCombe, senior
site manager at Eurocentral, one of three
Newsprinters’ sites. “It’s difficult to change
behaviour and people: it’s a long term thing to do.
“People won’t admit it: they’ll say ‘I just don’t
think those principles are right for us’. But I would
have an argument with anyone that they aren’t correct and you
can’t apply them to your business.”
Those rolling up their sleeves right now and bemoaning all things
soft and fluffy might want to take a closer look. Besides becoming
Britain’s only winner of the overall Shingo Prize in 27 years,
Newsprinters credits more than £2.5 million in savings to employee
engagement. Waste bills at the site have dropped from 7% to under 3%
since 2007 – a £4m saving – and manufacturing efficiency, the printing
world’s answer to OEE, has soared from 65% to 85% in the same
period. All achieved against the constant threat of redundancy as
Newsprinters feels the pinch of 7% annual declines in newspaper sales.
Cicero meets Deming: the seven principles
The feats stem from the Socrates and Plato of manufacturing
management in Donaldson and McCombe. The duo cite W Edwards
Deming [lean manufacturing guru], Stephen Covey [US business
author] and Roman orator Cicero as key influences in the
Newsprinters Way; a set of seven principles (honesty, dynamism,
respect, commitment, motivation, responsibility, and flexibility).
Encouragement and empowerment run deep at the plant.
Management by the KPI is abandoned in favour of tapping into
people’s primordial desire to see a job well done. “I’m a great believer
in respecting history and people who’ve done it right before you,” says
McCombe. “The right things are the right things – you just have to find
your own way of saying it.”
For Newsprinters that begins, quite naturally, in print. Corridors are
decked with posters of employees holding up cards emblazoned with
the seven principles and personal achievements logs, which display
employees’ (including managers) training records and
professional or personal achievements. A drab
corridor is transformed into a tapestry of
togetherness.
Actions speak louder than words
However, the principles amount to more than just
pretty wallpaper, stresses McCombe. “You have to
live them day-to-day,” he explains, with an
emphasis on managers. “What happens a lot in
business is that managers and leaders think,
somehow, they’ve been promoted beyond
having to behave the right way, and have a
different set of rules.” The mirror is a vastly
underrated management accessory agrees
Donaldson: “Attitudes are just a reflection. If
you give off a good vibe then you’ll get one back.”
Alongside a management team prepared to walk the talk there’s one
final ingredient for anyone contemplating the path to enlightenment:
patience. “It’s almost blind faith,” accepts Donaldson. “Our MD has never
once put a timeframe on it because it’s hard. As Covey says: ‘slow is fast
with people and fast is slow’. The businesses that throw this in today and
want it done by the end of the week will take longer. If you just do the
right things and listen to people you’ll get the buy in. If you govern by the
watch, you’ll fail; if you govern by the compass – be governed by what’s
the right thing to do – then you’ll succeed.”
Times were not always so illuminated. Newsprinters, one of three
UK printing sites owned by News International, moved to its £56m
greenfield home at Eurocentral in 2007. The plant was part of Rupert
Murdoch’s bid to bring higher quality newspapers more quickly to
Scottish readers.
The kit might have been state-of-the-art but the attitudes at the
time weren’t, recalls McCombe. “We were the same people who
worked at Kinning Park (former site), which was always a bit messy.
The behaviours were always going to transfer across... We were given
this vision of being recognised as the best newspaper manufacturer in
the world. But we really didn’t know how we went about it?”
Donaldson aimed to provide some answers and instigated the
site’s first 5S campaign. The former Lothian-trained electrical
apprentice who had joined Newsprinters from a CI role on The Toronto
Star was quickly reacquainted with some familiar local vernacular.
Newsprinters Eurocentral has just become the first ever UK site to win the global Shingo Prize for ops excellence. Success
wasn’t down to Six Sigma, or 5S, but the adoption of an enlightened set of guiding principles. Max Gosney explains
Photography:IainMcLean
Read all about it...
Name: George Donaldson
CV: Group CI manager at Newsprinters
with responsibility for three UK sites,
including Eurocentral. Seconded to
Eurocentral in 2007 and implemented the
site’s 5S campaign before adding ISO
standards, SMED and TPM. Joined the
Newsprinters Group from The Toronto Star
(Canada’s largest newspaper) in 2007
where he was the engineering and CI
manager.
Management philosophy: “Respect for
every individual, constancy of purpose,
inclusion and continuous improvement.”
Role models: W Edwards Deming and
Stephen Covey.
George Donaldson: Factfile
Name: Ross McCombe
CV: Site manager at Eurocentral since
2011. Promoted to the role after leading
the roll out of TPM, SMED and ISO 9001
within a continuous improvement task
force. Initially worked as an
implementation engineer during the
transition to Eurocentral in 2007 and has
been with Newsprinters since 1986.
Management philosophy: “Only
through the engagement of a business’s
greatest asset – its staff – can we ever
hope to deliver on a business’s true
potential. Building a culture of respect,
trust, challenge and innovation is key to
this transformational change.”
Role models: “I generally find
inspiration from many areas and people,
but my biggest influence is the lessons
have I learned from my sporting life. My
biggest personal influencers have been
George Donaldson and the philosophies
of Stephen Covey.”
Ross McCombe: Factfile
»
COVER STORY
3. COVER STORY
www.worksmanagement.co.uk February 2015 2322 February 2015 www.worksmanagement.co.uk
“The immediate reaction was that it
wasn’t going to work. Stick it up your arse,” he recalls.
Unperturbed, he pulled together key shopfloor personnel and pushed
on with implementation.
“One night we couldn’t find any shop vacuums,” he recalls. “So the
guy in charge said: ‘order two’ because that was the old way, if we
could solve a problem with money, then we did. When we completed
the 5S, we‘d found 13 shop vacs – we were only looking for one.” The
maths provided a powerful wakeup call even for traditionally change
resistant engineers recalls Donaldson. “They bought-in pretty much
straight away after that.”
With 5S flourishing, Donaldson teamed up with McCombe and
successfully implemented the ISO 9001 quality management standard
and SMED. In 2010, the duo turned their attention to a sort of own
brand Total Productive Maintenance, which extended beyond
maintenance to all aspects of operations, especially people.
Eurocentral was sub-divided into 12 quality processes (QP) under
the Total Productive Manufacturing model, with each QP team
empowered to drive improvements. There, amid the flipcharts and
Post It notes, Donaldson and McCombe had their epiphany. “People
were being engaged and listened to for the first time,” recalls
Donaldson. “We brought them into a group and said: ‘what do we
need to look at today?’ They were telling us: ‘look at this process: we
run over here or under there’. We found so many improvements,
almost £1.5m in the first 18 months.”
The momentum fast tracked employee engagement as the site’s
Dig out the polo neck sweater and work that Gallic shrug – finding a
philosophy has been critical to Newsprinters’ road to
manufacturing excellence.
But how do you go about instigating a code of ethics at your
site? Does it pay the bills? Or will you end up like a hopeless flock
of seagulls following the trawler?
WM meditates on the five big questions about the path to
enlightenment
1
What is a philosophy? This is the set of beliefs governing
the way your site operates. There is a close correlation with
culture, or, in manufacturing parlance: ‘the way we do things
around here’. Think of a philosophy as your factory’s tribal code.
The rules are typically covert, but anyone who breaks them can
expect the same browbeating as a bolshie young chimp who
dares to break troop etiquette. The trick, according to Donaldson,
is to shape a philosophy that reinforces useful behaviours.
“Employees start challenging each other: ‘hey, that doesn’t belong
there’, or ‘clean up your mess’. There’s no better police force than
the workers, if they’re properly engaged.”
2
Does a philosophy make you more profitable? Doing it for
the money is a bit like stuffing a platinum Visa in the church
alms purely to skip the queue at the pearly gates. Principles should
be driven by a deeper sense of purpose, according to Donaldson.
Rewards can follow. A successful philosophy is a stepping stone to
boosting employee engagement, which has proven benefits on
performance. But, be warned, says Donaldson, a philosophy is not a
goal. “We’ve got someone in our company who thinks it’s a
project – just write a line in there and we’ll achieve that by the end
of the month. It’s not a project, it’s a constancy of purpose.”
3
What is Newsprinters’ philosophy? The Newsprinters Way
is a code of conduct based on seven key principles (honesty,
dynamism, respect, commitment, motivation, responsibility and
flexibility). All employees, including managers, are expected to apply
the principles in daily working life. The philosophy follows the
teachings of Deming who prescribed a more compassionate attitude
from managers towards their workforce. Deming called for the
rejection of management by incentive and to create an environment
of trust, interdependence and pride in workmanship. Deming also
Deep and meaningful: the performance-enhancing powers of finding a philosophy
called for a unifying purpose for all, which, in Newsprinters’ case, was
to become the best manufacturer in the world.
4
How do you translate the theory into practice? It starts
with you. Nothing destroys a code of conduct faster than a
hypocritical leader. Signs and posters are an excellent way to
reinforce and promote target behaviours, but calling for respect on
the whiteboard while balling out an operator in front of it is
counterproductive. Leaders ensured the principles became a central
discussion point on site and raising the topic at training,
management meetings and out on the shopfloor. They also showed
an interest in their employees beyond the factory gate, in line with
Deming’s theory that managers must better understand what makes
their employees tick to get the best out of them.
“We asked what don’t we know about you?” says Donaldson. “It’s
amazing what we have found out: we have former professional
footballers, a former storesman of the year, a policewoman – the
knowledge and backgrounds people bring is phenomenal.” Uncovering
previously hidden talents has seen staff create a mural on the
company’s history, a factory tour video and backing music. There’s also
a general boost in morale through site leaders showing an interest
says Donaldson. “People are proud. They just want an opportunity to
raise their voice.”
5
Where do I buy the guide book?
It’s not available at all good book stores, stresses Donaldson. “There
is no model, no road map. You have to apply the principles in the way
that’s right for your business.” Try learning from other enlightened
manufacturers, he advises. Newsprinters took a factory tour of former
Best Factory Award winner, Uktraframe, at the beginning of its journey.
The site has also benchmarked against multiple Shingo Prize winners
and applied learning’s from The Shingo Institute in the US via The
Manufacturing Institute in the UK. The Shingo model recognises culture
and guiding principles as two of five components in ops excellence
alongside results, systems and tools like 5S or Six Sigma.
Find out more at:
● www.deming.org
● www.shingoprize.org
● http://tinyurl.com/o4x5lxg
Established: In 2007 as part of £56m upgrade by parent
company, News International, owned by Rupert Murdoch.
Manufacturing: The plant turns raw paper rolls, ink, fonts
and plates into copies of The Sun, The Times, The Sunday
Times and The Daily Telegraph. The site features the world’s
largest and fastest printing press, which can print a 144-page
tabloid straight in a single pass on the press at up to 86,000
copies an hour.
The CI journey: Began in 2007 with a vision to become best
newspaper manufacturer in the world. Adopted 5S and SMED
before moving onto ISO accreditations. Total productive
manufacturing implemented from 2010 with extensive
employee training programme. Site benchmarks against
Shingo and principle-driven system from 2011.
Becomes first ever UK-based Shingo Prize Award winner
in autumn 2014.
Employees: 110 (40% Newsprinters
and 60% contractor-based
business partners).
Newsprinters, Eurocentralsecret weapon in delivering the ultimate goal of becoming world number
one. McCombe was promoted to site leader in 2011 and accelerated the
focus by targeting the Shingo Prize, which advocates 10 guiding principles
including humility and mutual respect as core to achieving ops excellence.
It would be neat to end the story there: the site sails serenely on to
the Shingo Prize and everyone lives happily after. Yet, fairytales aren’t
too familiar in a factory about to make six staff – equivalent to 25% of its
print team – redundant. “Of course, there’s still scepticism,” says
McCombe. “We haven’t got 110 people who are completely
brainwashed. A lot of the guys still believe there’s a Machiavellian
reason for doing it.”
The cynics will soon convert
Yet, turn the other cheek and practice what you
preach and you’ll be amazed how soon the
cynics convert. “People want to be part of it,”
says McCombe. “I was out on the press room
this morning and a guy called Stephen
Gallacher came up to me and started telling
me about the 5S he was doing. The days of
Stephen speaking to the manager in the past
never happened. But we’ve created an
atmosphere where he wants to come and tell
us about the good things he’s doing.”
There’ll be plenty more opportunities for Stephen and his
kin to wax lyrical as the Newsprinters team board a flight for
the US to pick up the Shingo Prize later this year. “We’ll be
taking staff to Utah. It’s been their achievement – over 80% of
the assessment was with the staff – we’ve just been part of their
journey,” says Donaldson. Manager and employee in a state of Zen in
the heavens. An example to all manufacturers of the huge rewards
that come with getting your head out of the sand and into the clouds
once in a while. ■
5S faced early opposition
from the shopfloor