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WORK FROM HOME
DURING COVID-19:
THE INDONESIAN
EXPERIENCE
By: Dr. Nopriadi Saputra, ST, MM
Dr. Nopriadi Saputra
Bina Nusantara University
nopriadi.saputra@binus.ac.id
JEJARING RISET MANAJEMEN
TERINDEKS SCOPUS
Introduction
• Covid-19 pandemic has forced the workplace migration from the office into
homes
• In the United States, only 37 % jobs can be performed effectively from home
(Dingel & Neilman, 2020).
• The suddenly instruction for working form home makes worker’s productivity,
business survivability, and national economic growth dropped.
• The proportion of jobs that could be conducted from home is an important input
for estimating the economic performance during this Covid-19 pandemic period.
• An individual productivity of the workers may differ considerably when working
from home rather than their usual workplace (Dingel & Neilman, 2020)
• As a substitute working arrangement, WFH productivity is still questioned by
the organizations, especially for them which run WFH massively at the first time
• This paper aims to examine WFH productivity and the impact of its influential
factors ➔ digital skill, digital collaboration, perceived organizational support.
is adapted from concept of
“how effective is
telecommuting” (Allen,
Golden, & Shockley, 2015).
and is reflected into two
dimensions:
• Objective Outcome
• Subjective Outcome
is adapted from Van
Deursen, Helsper, & Eynon
(2016) which is explained
into:
• Digital Technical Skill
• Digital Communication Skill
• Digital Analytics Skill
• Digital Mindset
is adapted from concept of
technological use in
collaboration (Easley,
Devaraj, & Crant, 2003)
and reflected into:
• Characteristics
• JobType
• Quality
• Technology Use
is adapted from Lynch,
Eisenberger, & Armeli
(1999). POS is explained in:
• Appreciation
• Development
• Working Condition
• Well-Being.
WFH Productivity Digital Skill Digital Collaboration
Perceived
Organizational Support
Literature Reviews
RESEARCH MODEL AND HYPOTHESIZES
THE PROFILE OF RESPONDENTS
Involved 824 office workers from 32 provinces
VALIDITY AND RELIABILITY ANALYSIS
MEASUREMENTAND STRUCTURAL MODEL
also
WFH Productivity
is influenced
directly by Digital
Skill and Perceived
Organizational
Support
Digital Collaboration
influences indirectly
toWFH Productivity
by improving digital
skill
Perceived
Organizational
Support also impacts
indirectly toWFH
Productivity by
facilitating digital
collaboration
CONCLUSION

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Working From Home During COVID-19 Outbreak: The Indonesian Experience

  • 1. WORK FROM HOME DURING COVID-19: THE INDONESIAN EXPERIENCE By: Dr. Nopriadi Saputra, ST, MM
  • 2. Dr. Nopriadi Saputra Bina Nusantara University nopriadi.saputra@binus.ac.id JEJARING RISET MANAJEMEN TERINDEKS SCOPUS
  • 3. Introduction • Covid-19 pandemic has forced the workplace migration from the office into homes • In the United States, only 37 % jobs can be performed effectively from home (Dingel & Neilman, 2020). • The suddenly instruction for working form home makes worker’s productivity, business survivability, and national economic growth dropped. • The proportion of jobs that could be conducted from home is an important input for estimating the economic performance during this Covid-19 pandemic period. • An individual productivity of the workers may differ considerably when working from home rather than their usual workplace (Dingel & Neilman, 2020) • As a substitute working arrangement, WFH productivity is still questioned by the organizations, especially for them which run WFH massively at the first time • This paper aims to examine WFH productivity and the impact of its influential factors ➔ digital skill, digital collaboration, perceived organizational support.
  • 4. is adapted from concept of “how effective is telecommuting” (Allen, Golden, & Shockley, 2015). and is reflected into two dimensions: • Objective Outcome • Subjective Outcome is adapted from Van Deursen, Helsper, & Eynon (2016) which is explained into: • Digital Technical Skill • Digital Communication Skill • Digital Analytics Skill • Digital Mindset is adapted from concept of technological use in collaboration (Easley, Devaraj, & Crant, 2003) and reflected into: • Characteristics • JobType • Quality • Technology Use is adapted from Lynch, Eisenberger, & Armeli (1999). POS is explained in: • Appreciation • Development • Working Condition • Well-Being. WFH Productivity Digital Skill Digital Collaboration Perceived Organizational Support Literature Reviews
  • 5. RESEARCH MODEL AND HYPOTHESIZES
  • 6. THE PROFILE OF RESPONDENTS Involved 824 office workers from 32 provinces
  • 9. also WFH Productivity is influenced directly by Digital Skill and Perceived Organizational Support Digital Collaboration influences indirectly toWFH Productivity by improving digital skill Perceived Organizational Support also impacts indirectly toWFH Productivity by facilitating digital collaboration CONCLUSION