1
EVES ONLINE…
In the current digitally evolved environment, where a grandchild interacts with his grandparents more
actively through Facebook vs. offline, one often wonders how people across different demographics
have adopted the online medium. And with women dominating the decision making for most household
purchases, advertisers are more than interested to check the characteristics of this ‘highly’ targeted
audience and their online traits and behavior.


Do the (clichéd) eccentricities of women’s behavior extend to the online arena also? Does ‘Shopping’
top the activity list or do women prefer spending time planting seeds on their virtual farms? Does the
phone-friendly woman adopt emails with the same zest? And does this behavior change across the
various regions of India. Do the urban women really have very different online inclinations than their
‘smaller town’ counterparts?


ViziSense, India’s leading audience measurement and ad monitoring platform, has put together an
interesting analysis of women’s online behavior with insights from its 85,000 strong panel across a four
month period from January – April 2010.



                                                   2
ViziSense is India's first internet audience & ad measurement & analytics platform that tracks, analyzes

and reports valuable insights across the digital landscape. The ViziSense methodology involves collation

& triangulation of online browsing behaviour from a 90,000+ India panel and cookie-level data from >

300 publisher tags



ViziSense enables a detailed understanding of the online user and helps analyze the impact of online

advertising on consumers and brand. With tons of real-time ‘revealed’ data around the online behavior of

the digital consumer, ViziSense can custom-query this database by types of users, specific user

behavior, demographics, psychographics, etc. to offer proprietary user insights



ViziSense is the audience measurement, analytics, insights and research division of Komli Media Inc.




                                                    3
Methodology                                  Pg. 5



Executive summary                            Pg. 6



Categories and websites accessed by women    Pg. 10



Online Activity by time of the day           Pg. 19



What do women search on internet?            Pg. 21



Demographic differences                      Pg. 23



Case Study: Women on Social Networking       Pg. 34




                                         4
• The online behavior of Indian Women is analyzed through the revealed data for the women panelists
  from the 90,000 + ViziSense India panel. Online usage dynamics and behavior of women were
  captured from the ‘active’ internet users in each month, from Jan to April 2010. Demographic and
  usage weights have been applied to make the online panel and survey data representative of the
  entire online urban female population (and not just of the online panel members). Geographical spread
  of the active users has been carefully considered.




Panel measurement:                     Publisher Tags:                  Advanced Techniques:
§Tracks actual users & measures        §Improve accuracy through        §Industry-leading Triangulation
pre-verified demographics              actual server requests and       methodology that correlates
                                       site usage data                  data from panel & tags
§Accurate site stats based on
actual usage                           §Gives additional information    §Demographic and usage-based
                                       about International traffic      clustering
§Also tracks consumption of
website advertising content and                                         §Iterative Proportional Fit
estimates ad spend data                                                 Algorithm


                                    Vizisense Methodology

                                                   5
What Indian women are doing online? To answer this question, we undertook a step by step analysis of
popular categories, in terms of unique users, page views, time spent, visit frequency etc. and then
further sliced the data on the basis of key demographics like age, occupation, geographies, marital
status, etc.



Amongst the Top 3 categories by Indian women Unique users were Search, E-Mail & Social
Networking, however Social Networking interestingly gets higher page views than E-mail.



Other popular categories amongst Indian women are news, travel, jobs, and music. Interestingly,
Shopping does not figure amongst the top 7 categories indicating that Offline shopping yet strikes the
right chord for most Indian women. Its also about the touch and feel, not just the deal!



We have further probed the search usage and ranked the most searched terms and categories by
Indian women.




                                                   6
A further probe of the Social Networking category usage shows that Orkut and Facebook are the
topmost visited sites. No prizes for guessing that!



Facebook has higher average Page Views than Orkut, indicating higher engagement. Also, Facebook
has grown at a breakneck speed in the past few months and the women users on Facebook now equal
those on Orkut.



An hourly-usage analysis of the top 3 categories (Search, E-Mail & Social Networking) shows varying
trends throughout the day. E-Mail is most accessed by women at 11:00 Hrs while Search and Social
Networking sites show very different trends



Music, Jobs, Celebrities, Travel, Wallpapers and Kids were top categories searched by Indian women in
March 2010 on google.com. Shopping and TV entertainment also figured lower in the list of most
searched categories




                                                      7
When we evaluate category usage behaviour by key demographics like age, we notice very different
consumption trends between Social Networking and other categories. Social Networking sees high
usage from women between the ages of 15 – 24 years. This data holds true even when you look at
usage based on education profiles.        Women who are graduates are most avid users of Social
Networking sites (most Page Views consumed by this profile) whilst students show high activity on
Search and Music sites



Going a step further, its interesting to note that travel sites (both ticketing and content sites) see
maximum usage by mid & junior salaried women (combined share of 35%) – either constantly seeking
holiday options for themselves or their families or are entrusted with the task of booking tickets and
hotel stays for their respective organization



When we analyze the data based on regional access, we notice that unlike the usual high online
activity seen from South India, North Indian women have comparatively high activity on Social
networking sites as compared to South Indian women



                                                  8
Given the high engagement and increased adoption of the social Networking space, it is interesting to
see that Indian women spend more time on Facebook vs. Orkut. There are also some interesting
revelations around the applications on Facebook and their usage. Given the buzz around the Farmville
application on Facebook, the fact that it’s by far the most popular application for Indian women is not a
surprise



Women form 22% of the 5 crore active Indian internet universe. The top 3 categories give you access
to most of these women. This report helps you provide significant insights into where do you find
women most engaged, what online content fits their appeal and what profile of women display what
kind of preferences.




                                                   9
10
Unique Users in Millions
   Categories       Jan 2010    Feb 2010 Mar 2010 April 2010   ‘’Search’ is the top category accessed by
     Search              6.56        7.17     7.50      8.13
      E-Mail             5.79        6.02     6.91      7.69
                                                               Women,     followed   by E-Mail     and   Social
Social Networking        4.36        4.92     5.37      5.67   Networking
      News               2.42        2.60     2.71      3.02
      Travel             2.09        2.15     2.41      2.66
       Jobs              1.09        1.92     2.08      2.06
      Music              1.55        1.53     1.68      1.85   However, ‘Social Networking’ has higher page
                                                               views    than     E-Mail     indicating   better
                                                               engagement. This could also mean that some
                                  Page Views in Millions
   Categories       Jan 2010    Feb 2010 Mar 2010 April 2010
                                                               chunk of email activity is moving to postings
     Search              1107       1132      1285     1441    on the ‘Wall’ or to E-Mail options within the
Social Networking         813        855      1006     1115
      E-Mail              601        583       640       727   Social Networking sites itself
      News                 49         48        46      62.9
      Travel               97         91        91       104
       Jobs                71         71        75      70.1
      Music                30         29        33      31.7
                                                               Interestingly, Shopping does not make it to the
                                                               Top 7 categories accessed by Indian women
                                                               online




                                                         11
12
By Unique Users in Millions
  Social
Networking
             Jan 2010    Feb 2010    Mar 2010 April 2010    ‘Orkut’ and ‘Facebook’ are the two top sites for
   Orkut          2.94        3.02        3.28      3.41    Women as part of the Social Networking
Facebook          2.52        2.64        3.12      3.41
                                                            category
  Ibibo           0.37        0.54        0.78      0.75
 Linkedin         0.50        0.55        0.60      0.58
Way2sms           0.49        0.53        0.56      0.62
                                                            ‘Facebook’ has grown faster than ‘Orkut’ over
                                                            the past few months and now attracts an equal
                          By Page Views in Millions         women users as of April 2010. Facebook’ has
  Social
             Jan 2010    Feb 2010    Mar 2010 April 2010
Networking                                                  higher Page Views consumed by women
   Orkut           363        383         393        368
Facebook           378        411         530        669    indicating better engagement. This could be
  Ibibo            7.5         10         16.9      13.9    attributed to the popularity of applications such
 Linkedin         11.7        12.6        11.2      12.7
Way2sms           11.7        11.5        11.7      13.0    as Farmville as well as Facebook also leading
                                                            the mandate for photo-video sharing sites
                                                            (more monthly users than Youtube)




                                                       13
Unique Users in Millions
   E-Mail       Jan 2010    Feb 2010    Mar 2010 April 2010    When we deep dive into the E-Mail category,
   Gmail             3.97       4.08         4.43      4.95
 Yahoomail           3.24        3.33        3.38      3.75    we find that Gmail is the top E-Mail website for
 Rediffmail          1.22        1.25        1.34      1.56
                                                               Indian women followed by Yahoo Mail on the
Mail.live.com        0.72       0.73         0.86      0.91
 Indiatimes          0.09        0.09        0.09      0.09
                                                               basis of both Unique Users as well as Page

                                                               Views
                                Page Views in Millions
   E-Mail       Jan 2010    Feb 2010    Mar 2010 April 2010
   Gmail              295        285          342       389
 Yahoomail            206        198          194       205
 Rediffmail          79.7        81.1        82.3      98.5
Mail.live.com        11.9        12.1        16.2      16.2
 Indiatimes          2.42        2.24        2.34      2.44




                                                          14
By Unique Users in Millions
                                                             Yahoo News rules the roster by far when it
        News         Jan 2010 Feb 2010 Mar 2010 April 2010
    Yahoo News            0.98    1.02     1.22       1.59   comes to usage of News sites by women,
   Times of India         0.48    0.51     0.47       0.71
                                                             more than double of Times of India (highest
      Ndtv.com            0.17    0.23     0.26       0.26
   Humsurfer.com          0.20    0.16     0.10       0.21   ranked English daily in India). This holds good
   Yahoo Jagran           0.17    0.16     0.18       0.19
                                                             both in terms of users as well as Page Views.
                                                             Being India’s leading portal for the past couple
                           By Page Views in Millions
                                                             of years, Yahoo certainly has got women
       News          Jan 2010 Feb 2010 Mar 2010 April 2010
   Yahoo News            9.78    10.28    12.10      19.33   hooked to it for news content.
   Yahoo Jagran          3.58     3.50      3.90      5.45
   Times of India        3.90 Page Views in Millions
                                 3.63    3.36      5.32
     Ndtv.com            2.50     4.36      2.57      4.47
                                                             As per Page Views (consumed by women)
Manoramaonline.com       1.80     2.04      2.10      3.54   ranking for the News category, Yahoo takes
                                                             the first two spots alongwith Yahoo Jagran and
                                                             pips all the large traditional media sites such
                                                             as Times of India, NDTV & Manorama Online




                                                       15
By Unique Users in Millions
             Travel Jan 2010 Feb 2010 Mar 2010 April 2010
                                                            Within the travel category, while the railway
   Irctc.co.in          0.78      0.84     0.83      1.03
Indianrail.gov.in       0.64      0.71     0.67      0.79   sites   naturally   get   maximum     usage,
  Makemytrip            0.53      0.48     0.49      0.60   Makemytrip leads the pack within the OTAs.
   Yatra.com            0.31      0.28     0.31      0.40
 Cleartrip.com          0.22      0.18     0.23      0.28



                         By Page Views in Millions
    Travel          Jan 2010 Feb 2010 Mar 2010 April 2010
   Irctc.co.in         25.80    30.52     27.78     37.18
Indianrail.gov.in      19.52    16.74      8.74     21.79
  Makemytrip               Page 5.60
                        6.53    Views    in Millions
                                           7.13    7.86
  Goindigo.in           6.00      4.89     4.24      4.21
  Yatra.com             4.12      3.19     3.20      3.39




                                                     16
By Unique Users in Millions
      Jobs          Jan 2010 Feb 2010 Mar 2010 April 2010
                                                            Naukri is the clear leader within the jobs
    Naukri.com           1.10     1.17     1.08      1.18
 Monsterindia.com        0.62     0.71     0.91      0.76   (classifieds) category with 50% more unique
  Timesjobs.com          0.59     0.56     0.59      0.62
                                                            users and double the page views than its
    Shine.com            0.23     0.33     0.52      0.46
  Clickjobs.com          0.04     0.05     0.10      0.11   closest competitor Monster. The difference in
                                                            Page Views is even more distinct for women
                         By Page Views in Millions          users vs. their male counterparts.
      Jobs          Jan 2010 Feb 2010 Mar 2010 April 2010
   Naukri.com          41.35    41.98    37.01      32.86
Monsterindia.com       12.04    13.05    16.65      16.05
 Timesjobs.com             Page 6.90
                        6.76    Views in Millions
                                       6.94      7.22
   Shine.com            2.40     4.21     6.55       4.64
Freshersworld.com       1.32     1.14     1.17       1.36




                                                     17
By Unique Users in Millions
    Music      Jan 2010 Feb 2010 Mar 2010 April 2010
                                                       Songs.pk is clearly the most preferred and
  Songs.pk          0.69     0.61     0.69      0.81
 Beemp3.com         0.26     0.27     0.37      0.37   visited music site by Indian women. The high
Smashits.com        0.28     0.24     0.29      0.30
                                                       recall of the domain name as well as the one-
 Mp3raid.com        0.10     0.13     0.16      0.27
 Raaga.com          0.22     0.23     0.25      0.22   click   album   download   features   aid   this
                                                       website’s popularity.
                    By Page Views in Millions
   Music       Jan 2010 Feb 2010 Mar 2010 April 2010
 Songs.pk          8.35      9.55     8.81     10.90
Beemp3.com         1.85      1.74     2.49      2.63
 Raaga.com            Page 2.38
                   3.40    Views    in Millions
                                     2.45     2.20
Smashits.com       1.39      1.41     2.09      1.72
Mp3raid.com        0.99      0.64     0.90      1.42




                                                18
19
Unique Users in Millions (March 2010)
                                        Across the 24-hour day, your best bet at finding

                                        maximum women users on email sites is 11.00

                                        AM. Almost half a million women are on Email

                                        sites between 11 – 12 AM. Maximum women

                                        users on Search sites are found between 3 and

                                        4 pm.



                                        However, the presence of women on Social

                                        Networking sites is consistent throughout the

                                        course of the day and it peaks at 9 pm




                                  20
21
Rank        Topic
                               These   are   the     top   categories/cluster   of
 1          Music
 2           Jobs              keywords searched by Indian women.
 3        Celebrities
 4      Travel/Tourism
 5       Wallpapers            Whilst Music and Jobs make it to the top, the
 6           kids
 7     Beauty/Fashion          huge Bollywood Celebrity following by Indian
 8        shopping
 9        Greetings
                               women makes Celebrities the third largest
 10      SMS services
                               searched category.
 11        Gaming
 12     Health/Fitness
 13       Education
                               Also, travel-oriented searches make it to the top
 14         News
 15         Food               5 categories demonstrating the active role
 16        Finance
 17      Matrimony             played by women in holiday or travel planning.
 18     Ayurveda/Yoga
 19        Movies              Shopping makes it to the list of top 10
 20    TV Entertainment
                               searched categories
                                                                         March 2010


                          22
23
24
Top Categories
                   Social Networking – Unique Users




Other categories                                      While Indian women aged
                                                      between 25-34 show relatively
                                                      lower interest on Music sites,
                                                      they are much more active on
                                                      Travel sites (they constitute 36%
                                                      of the total women users on
                                                      Travel sites)


                                                      The Music category is most
                                                      frequented by the younger lot
                                                      aged 15-24 years


                                    25
26
Social Networking – Unique Users




             27
28
Total Internet




58% of women users in India originate from Metros. However, when it comes to use of
Matrimony sites, this ratio falls down to 50% indicating huge interest from the non-
metros within the Matrimony category. This trend is reversed on the Jobs category
where women in the Metros report a 20% higher Page Views on Job sites as compared
to the average Page Views consumed by women in the Metros

                                          29
Total Internet




                                                   Social Networking – Unique Users




While the women split between North and South India is highly skewed in favor of South
India (61%), we see much more interest from North Indian women within the Travel category
On Social Networking, women from North show much higher engagement in terms of Page
Views than their South Indian counterparts…

                                          30
31
Social Networking – Unique Users




             32
33
Unique Users



                    Single women form the
                    largest user group
                    based on marital status
                    across all the top
                    categories. In terms of
                    engagement, they
Page Views          account for a large
                    62% of all women Page
                    Views on Social
                    Networking sites




               34
Unique Users



                    In terms of composition
                    on the basis of their
                    Marital status, married
                    women form almost
                    35% of the women
                    usage on Travel sites.
Page Views          This indicates higher
                    propensity to plan
                    holidays or travel by
                    married women or the
                    fact that they own this
                    role of travel planning
                    at their workplace



               35
36
By Unique Users in Millions
  Social
Networking
             Jan 2010    Feb 2010    Mar 2010 April 2010    ‘Orkut’ and ‘Facebook’ are the two top sites for
   Orkut          2.94        3.02        3.28      3.41    Women as part of the Social Networking
Facebook          2.52        2.64        3.12      3.41
                                                            category
  Ibibo           0.37        0.54        0.78      0.75
 Linkedin         0.50        0.55        0.60      0.58
Way2sms           0.49        0.53        0.56      0.62
                                                            ‘Facebook’ has grown faster than ‘Orkut’ over
                                                            the past few months and now attracts an equal
                          By Page Views in Millions         women users as of April 2010. Facebook’ has
  Social
             Jan 2010    Feb 2010    Mar 2010 April 2010
Networking                                                  higher Page Views consumed by women
   Orkut           363        383         393        368
Facebook           378        411         530        669    indicating better engagement. This could be
  Ibibo            7.5         10         16.9      13.9    attributed to the popularity of applications such
 Linkedin         11.7        12.6        11.2      12.7
Way2sms           11.7        11.5        11.7      13.0    as Farmville as well as Facebook also leading
                                                            the mandate for photo-video sharing sites
                                                            (more monthly users than Youtube)




                                                       37
Unique Users              Time Spent on        Facebook has marginally higher %
Facebook (March 2010)     Facebook (March 2010)
                                                   of women users as compared to

                                                   Orkut



                                                   However, time Spent by Women

                                                   on      Facebook is much better

       Unique Users             Time Spent on      than     Orkut   indicating   better
     Orkut (March 2010)       Orkut (March 2010)
                                                   women engagement on Facebook




                                                                            March 2010

                                           38
Farmville is the top Facebook Application
     amongst women (27%) and it also has the
     highest Female engagement in terms of Time
     spent ( a whopping 68%). Cafeworld, Mafia
     Wars and Remember your Birthday were
     some other popular applications




                                       March 2010

39
Housewives are very active on

     Facebook     in   the     afternoon

     (between 1 and 3 pm) and in the

     night (between 9 and 10 pm) while

     there are overall more Housewives

     on Orkut than Facebook in the

     second half of the day




                              March 2010

40
41
Female online activity on the rise

                                                                               There is a definite shift in mail usage from
                                                                               traditional E-Mail sites to Social
Search, E-Mail and Social Networking - Top categories for women                Networking sites. E-Mail engagement is
                                                                               also being replaced by newer forms of
                                                                               staying connected
                                                                               Its easy to find young and middle-aged
Females in 25-34 age group have second highest proportionate share of          women online and they also display great
unique user and page views for top categories                                  engagement       especially on    social
                                                                               networking sites
                                                                               Facebook      definitely   is attracting
                                                                               disproportionate time from women who
Within Social Networking, Facebook gets highest female page views
                                                                               are naturally interested in community
                                                                               conversations and activity
                                                                               Interactive advertising formats and
Metro women having higher proportion of page views on top categories with
                                                                               localized content may be a great way to
highest being on Jobs
                                                                               target online women users from metros

                                                                               Great opportunity for travel – focused
Women pursuing graduation having highest share of page views on ‘Travel’,
                                                                               targeting online (offers, new destinations,
while married women are higher in unique users than single women on ‘Travel’
                                                                               last minute packages, reviews etc.)

Non-Metro women users having a higher share on Matrimony as compared to        ‘Matrimony’      sites provide attractive
their share on total internet                                                  option to target women beyond metros


                                                                               FMCG brands and product categories
Higher engagement of North Indian Women on Social Networking than other
                                                                               seeking women in the North can ride on
categories
                                                                               Social Networking sites

                                                          42
43

Women online behavior

  • 1.
  • 2.
    EVES ONLINE… In thecurrent digitally evolved environment, where a grandchild interacts with his grandparents more actively through Facebook vs. offline, one often wonders how people across different demographics have adopted the online medium. And with women dominating the decision making for most household purchases, advertisers are more than interested to check the characteristics of this ‘highly’ targeted audience and their online traits and behavior. Do the (clichéd) eccentricities of women’s behavior extend to the online arena also? Does ‘Shopping’ top the activity list or do women prefer spending time planting seeds on their virtual farms? Does the phone-friendly woman adopt emails with the same zest? And does this behavior change across the various regions of India. Do the urban women really have very different online inclinations than their ‘smaller town’ counterparts? ViziSense, India’s leading audience measurement and ad monitoring platform, has put together an interesting analysis of women’s online behavior with insights from its 85,000 strong panel across a four month period from January – April 2010. 2
  • 3.
    ViziSense is India'sfirst internet audience & ad measurement & analytics platform that tracks, analyzes and reports valuable insights across the digital landscape. The ViziSense methodology involves collation & triangulation of online browsing behaviour from a 90,000+ India panel and cookie-level data from > 300 publisher tags ViziSense enables a detailed understanding of the online user and helps analyze the impact of online advertising on consumers and brand. With tons of real-time ‘revealed’ data around the online behavior of the digital consumer, ViziSense can custom-query this database by types of users, specific user behavior, demographics, psychographics, etc. to offer proprietary user insights ViziSense is the audience measurement, analytics, insights and research division of Komli Media Inc. 3
  • 4.
    Methodology Pg. 5 Executive summary Pg. 6 Categories and websites accessed by women Pg. 10 Online Activity by time of the day Pg. 19 What do women search on internet? Pg. 21 Demographic differences Pg. 23 Case Study: Women on Social Networking Pg. 34 4
  • 5.
    • The onlinebehavior of Indian Women is analyzed through the revealed data for the women panelists from the 90,000 + ViziSense India panel. Online usage dynamics and behavior of women were captured from the ‘active’ internet users in each month, from Jan to April 2010. Demographic and usage weights have been applied to make the online panel and survey data representative of the entire online urban female population (and not just of the online panel members). Geographical spread of the active users has been carefully considered. Panel measurement: Publisher Tags: Advanced Techniques: §Tracks actual users & measures §Improve accuracy through §Industry-leading Triangulation pre-verified demographics actual server requests and methodology that correlates site usage data data from panel & tags §Accurate site stats based on actual usage §Gives additional information §Demographic and usage-based about International traffic clustering §Also tracks consumption of website advertising content and §Iterative Proportional Fit estimates ad spend data Algorithm Vizisense Methodology 5
  • 6.
    What Indian womenare doing online? To answer this question, we undertook a step by step analysis of popular categories, in terms of unique users, page views, time spent, visit frequency etc. and then further sliced the data on the basis of key demographics like age, occupation, geographies, marital status, etc. Amongst the Top 3 categories by Indian women Unique users were Search, E-Mail & Social Networking, however Social Networking interestingly gets higher page views than E-mail. Other popular categories amongst Indian women are news, travel, jobs, and music. Interestingly, Shopping does not figure amongst the top 7 categories indicating that Offline shopping yet strikes the right chord for most Indian women. Its also about the touch and feel, not just the deal! We have further probed the search usage and ranked the most searched terms and categories by Indian women. 6
  • 7.
    A further probeof the Social Networking category usage shows that Orkut and Facebook are the topmost visited sites. No prizes for guessing that! Facebook has higher average Page Views than Orkut, indicating higher engagement. Also, Facebook has grown at a breakneck speed in the past few months and the women users on Facebook now equal those on Orkut. An hourly-usage analysis of the top 3 categories (Search, E-Mail & Social Networking) shows varying trends throughout the day. E-Mail is most accessed by women at 11:00 Hrs while Search and Social Networking sites show very different trends Music, Jobs, Celebrities, Travel, Wallpapers and Kids were top categories searched by Indian women in March 2010 on google.com. Shopping and TV entertainment also figured lower in the list of most searched categories 7
  • 8.
    When we evaluatecategory usage behaviour by key demographics like age, we notice very different consumption trends between Social Networking and other categories. Social Networking sees high usage from women between the ages of 15 – 24 years. This data holds true even when you look at usage based on education profiles. Women who are graduates are most avid users of Social Networking sites (most Page Views consumed by this profile) whilst students show high activity on Search and Music sites Going a step further, its interesting to note that travel sites (both ticketing and content sites) see maximum usage by mid & junior salaried women (combined share of 35%) – either constantly seeking holiday options for themselves or their families or are entrusted with the task of booking tickets and hotel stays for their respective organization When we analyze the data based on regional access, we notice that unlike the usual high online activity seen from South India, North Indian women have comparatively high activity on Social networking sites as compared to South Indian women 8
  • 9.
    Given the highengagement and increased adoption of the social Networking space, it is interesting to see that Indian women spend more time on Facebook vs. Orkut. There are also some interesting revelations around the applications on Facebook and their usage. Given the buzz around the Farmville application on Facebook, the fact that it’s by far the most popular application for Indian women is not a surprise Women form 22% of the 5 crore active Indian internet universe. The top 3 categories give you access to most of these women. This report helps you provide significant insights into where do you find women most engaged, what online content fits their appeal and what profile of women display what kind of preferences. 9
  • 10.
  • 11.
    Unique Users inMillions Categories Jan 2010 Feb 2010 Mar 2010 April 2010 ‘’Search’ is the top category accessed by Search 6.56 7.17 7.50 8.13 E-Mail 5.79 6.02 6.91 7.69 Women, followed by E-Mail and Social Social Networking 4.36 4.92 5.37 5.67 Networking News 2.42 2.60 2.71 3.02 Travel 2.09 2.15 2.41 2.66 Jobs 1.09 1.92 2.08 2.06 Music 1.55 1.53 1.68 1.85 However, ‘Social Networking’ has higher page views than E-Mail indicating better engagement. This could also mean that some Page Views in Millions Categories Jan 2010 Feb 2010 Mar 2010 April 2010 chunk of email activity is moving to postings Search 1107 1132 1285 1441 on the ‘Wall’ or to E-Mail options within the Social Networking 813 855 1006 1115 E-Mail 601 583 640 727 Social Networking sites itself News 49 48 46 62.9 Travel 97 91 91 104 Jobs 71 71 75 70.1 Music 30 29 33 31.7 Interestingly, Shopping does not make it to the Top 7 categories accessed by Indian women online 11
  • 12.
  • 13.
    By Unique Usersin Millions Social Networking Jan 2010 Feb 2010 Mar 2010 April 2010 ‘Orkut’ and ‘Facebook’ are the two top sites for Orkut 2.94 3.02 3.28 3.41 Women as part of the Social Networking Facebook 2.52 2.64 3.12 3.41 category Ibibo 0.37 0.54 0.78 0.75 Linkedin 0.50 0.55 0.60 0.58 Way2sms 0.49 0.53 0.56 0.62 ‘Facebook’ has grown faster than ‘Orkut’ over the past few months and now attracts an equal By Page Views in Millions women users as of April 2010. Facebook’ has Social Jan 2010 Feb 2010 Mar 2010 April 2010 Networking higher Page Views consumed by women Orkut 363 383 393 368 Facebook 378 411 530 669 indicating better engagement. This could be Ibibo 7.5 10 16.9 13.9 attributed to the popularity of applications such Linkedin 11.7 12.6 11.2 12.7 Way2sms 11.7 11.5 11.7 13.0 as Farmville as well as Facebook also leading the mandate for photo-video sharing sites (more monthly users than Youtube) 13
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    Unique Users inMillions E-Mail Jan 2010 Feb 2010 Mar 2010 April 2010 When we deep dive into the E-Mail category, Gmail 3.97 4.08 4.43 4.95 Yahoomail 3.24 3.33 3.38 3.75 we find that Gmail is the top E-Mail website for Rediffmail 1.22 1.25 1.34 1.56 Indian women followed by Yahoo Mail on the Mail.live.com 0.72 0.73 0.86 0.91 Indiatimes 0.09 0.09 0.09 0.09 basis of both Unique Users as well as Page Views Page Views in Millions E-Mail Jan 2010 Feb 2010 Mar 2010 April 2010 Gmail 295 285 342 389 Yahoomail 206 198 194 205 Rediffmail 79.7 81.1 82.3 98.5 Mail.live.com 11.9 12.1 16.2 16.2 Indiatimes 2.42 2.24 2.34 2.44 14
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    By Unique Usersin Millions Yahoo News rules the roster by far when it News Jan 2010 Feb 2010 Mar 2010 April 2010 Yahoo News 0.98 1.02 1.22 1.59 comes to usage of News sites by women, Times of India 0.48 0.51 0.47 0.71 more than double of Times of India (highest Ndtv.com 0.17 0.23 0.26 0.26 Humsurfer.com 0.20 0.16 0.10 0.21 ranked English daily in India). This holds good Yahoo Jagran 0.17 0.16 0.18 0.19 both in terms of users as well as Page Views. Being India’s leading portal for the past couple By Page Views in Millions of years, Yahoo certainly has got women News Jan 2010 Feb 2010 Mar 2010 April 2010 Yahoo News 9.78 10.28 12.10 19.33 hooked to it for news content. Yahoo Jagran 3.58 3.50 3.90 5.45 Times of India 3.90 Page Views in Millions 3.63 3.36 5.32 Ndtv.com 2.50 4.36 2.57 4.47 As per Page Views (consumed by women) Manoramaonline.com 1.80 2.04 2.10 3.54 ranking for the News category, Yahoo takes the first two spots alongwith Yahoo Jagran and pips all the large traditional media sites such as Times of India, NDTV & Manorama Online 15
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    By Unique Usersin Millions Travel Jan 2010 Feb 2010 Mar 2010 April 2010 Within the travel category, while the railway Irctc.co.in 0.78 0.84 0.83 1.03 Indianrail.gov.in 0.64 0.71 0.67 0.79 sites naturally get maximum usage, Makemytrip 0.53 0.48 0.49 0.60 Makemytrip leads the pack within the OTAs. Yatra.com 0.31 0.28 0.31 0.40 Cleartrip.com 0.22 0.18 0.23 0.28 By Page Views in Millions Travel Jan 2010 Feb 2010 Mar 2010 April 2010 Irctc.co.in 25.80 30.52 27.78 37.18 Indianrail.gov.in 19.52 16.74 8.74 21.79 Makemytrip Page 5.60 6.53 Views in Millions 7.13 7.86 Goindigo.in 6.00 4.89 4.24 4.21 Yatra.com 4.12 3.19 3.20 3.39 16
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    By Unique Usersin Millions Jobs Jan 2010 Feb 2010 Mar 2010 April 2010 Naukri is the clear leader within the jobs Naukri.com 1.10 1.17 1.08 1.18 Monsterindia.com 0.62 0.71 0.91 0.76 (classifieds) category with 50% more unique Timesjobs.com 0.59 0.56 0.59 0.62 users and double the page views than its Shine.com 0.23 0.33 0.52 0.46 Clickjobs.com 0.04 0.05 0.10 0.11 closest competitor Monster. The difference in Page Views is even more distinct for women By Page Views in Millions users vs. their male counterparts. Jobs Jan 2010 Feb 2010 Mar 2010 April 2010 Naukri.com 41.35 41.98 37.01 32.86 Monsterindia.com 12.04 13.05 16.65 16.05 Timesjobs.com Page 6.90 6.76 Views in Millions 6.94 7.22 Shine.com 2.40 4.21 6.55 4.64 Freshersworld.com 1.32 1.14 1.17 1.36 17
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    By Unique Usersin Millions Music Jan 2010 Feb 2010 Mar 2010 April 2010 Songs.pk is clearly the most preferred and Songs.pk 0.69 0.61 0.69 0.81 Beemp3.com 0.26 0.27 0.37 0.37 visited music site by Indian women. The high Smashits.com 0.28 0.24 0.29 0.30 recall of the domain name as well as the one- Mp3raid.com 0.10 0.13 0.16 0.27 Raaga.com 0.22 0.23 0.25 0.22 click album download features aid this website’s popularity. By Page Views in Millions Music Jan 2010 Feb 2010 Mar 2010 April 2010 Songs.pk 8.35 9.55 8.81 10.90 Beemp3.com 1.85 1.74 2.49 2.63 Raaga.com Page 2.38 3.40 Views in Millions 2.45 2.20 Smashits.com 1.39 1.41 2.09 1.72 Mp3raid.com 0.99 0.64 0.90 1.42 18
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    Unique Users inMillions (March 2010) Across the 24-hour day, your best bet at finding maximum women users on email sites is 11.00 AM. Almost half a million women are on Email sites between 11 – 12 AM. Maximum women users on Search sites are found between 3 and 4 pm. However, the presence of women on Social Networking sites is consistent throughout the course of the day and it peaks at 9 pm 20
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    Rank Topic These are the top categories/cluster of 1 Music 2 Jobs keywords searched by Indian women. 3 Celebrities 4 Travel/Tourism 5 Wallpapers Whilst Music and Jobs make it to the top, the 6 kids 7 Beauty/Fashion huge Bollywood Celebrity following by Indian 8 shopping 9 Greetings women makes Celebrities the third largest 10 SMS services searched category. 11 Gaming 12 Health/Fitness 13 Education Also, travel-oriented searches make it to the top 14 News 15 Food 5 categories demonstrating the active role 16 Finance 17 Matrimony played by women in holiday or travel planning. 18 Ayurveda/Yoga 19 Movies Shopping makes it to the list of top 10 20 TV Entertainment searched categories March 2010 22
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    Top Categories Social Networking – Unique Users Other categories While Indian women aged between 25-34 show relatively lower interest on Music sites, they are much more active on Travel sites (they constitute 36% of the total women users on Travel sites) The Music category is most frequented by the younger lot aged 15-24 years 25
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    Social Networking –Unique Users 27
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    Total Internet 58% ofwomen users in India originate from Metros. However, when it comes to use of Matrimony sites, this ratio falls down to 50% indicating huge interest from the non- metros within the Matrimony category. This trend is reversed on the Jobs category where women in the Metros report a 20% higher Page Views on Job sites as compared to the average Page Views consumed by women in the Metros 29
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    Total Internet Social Networking – Unique Users While the women split between North and South India is highly skewed in favor of South India (61%), we see much more interest from North Indian women within the Travel category On Social Networking, women from North show much higher engagement in terms of Page Views than their South Indian counterparts… 30
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    Social Networking –Unique Users 32
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    Unique Users Single women form the largest user group based on marital status across all the top categories. In terms of engagement, they Page Views account for a large 62% of all women Page Views on Social Networking sites 34
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    Unique Users In terms of composition on the basis of their Marital status, married women form almost 35% of the women usage on Travel sites. Page Views This indicates higher propensity to plan holidays or travel by married women or the fact that they own this role of travel planning at their workplace 35
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    By Unique Usersin Millions Social Networking Jan 2010 Feb 2010 Mar 2010 April 2010 ‘Orkut’ and ‘Facebook’ are the two top sites for Orkut 2.94 3.02 3.28 3.41 Women as part of the Social Networking Facebook 2.52 2.64 3.12 3.41 category Ibibo 0.37 0.54 0.78 0.75 Linkedin 0.50 0.55 0.60 0.58 Way2sms 0.49 0.53 0.56 0.62 ‘Facebook’ has grown faster than ‘Orkut’ over the past few months and now attracts an equal By Page Views in Millions women users as of April 2010. Facebook’ has Social Jan 2010 Feb 2010 Mar 2010 April 2010 Networking higher Page Views consumed by women Orkut 363 383 393 368 Facebook 378 411 530 669 indicating better engagement. This could be Ibibo 7.5 10 16.9 13.9 attributed to the popularity of applications such Linkedin 11.7 12.6 11.2 12.7 Way2sms 11.7 11.5 11.7 13.0 as Farmville as well as Facebook also leading the mandate for photo-video sharing sites (more monthly users than Youtube) 37
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    Unique Users Time Spent on Facebook has marginally higher % Facebook (March 2010) Facebook (March 2010) of women users as compared to Orkut However, time Spent by Women on Facebook is much better Unique Users Time Spent on than Orkut indicating better Orkut (March 2010) Orkut (March 2010) women engagement on Facebook March 2010 38
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    Farmville is thetop Facebook Application amongst women (27%) and it also has the highest Female engagement in terms of Time spent ( a whopping 68%). Cafeworld, Mafia Wars and Remember your Birthday were some other popular applications March 2010 39
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    Housewives are veryactive on Facebook in the afternoon (between 1 and 3 pm) and in the night (between 9 and 10 pm) while there are overall more Housewives on Orkut than Facebook in the second half of the day March 2010 40
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    Female online activityon the rise There is a definite shift in mail usage from traditional E-Mail sites to Social Search, E-Mail and Social Networking - Top categories for women Networking sites. E-Mail engagement is also being replaced by newer forms of staying connected Its easy to find young and middle-aged Females in 25-34 age group have second highest proportionate share of women online and they also display great unique user and page views for top categories engagement especially on social networking sites Facebook definitely is attracting disproportionate time from women who Within Social Networking, Facebook gets highest female page views are naturally interested in community conversations and activity Interactive advertising formats and Metro women having higher proportion of page views on top categories with localized content may be a great way to highest being on Jobs target online women users from metros Great opportunity for travel – focused Women pursuing graduation having highest share of page views on ‘Travel’, targeting online (offers, new destinations, while married women are higher in unique users than single women on ‘Travel’ last minute packages, reviews etc.) Non-Metro women users having a higher share on Matrimony as compared to ‘Matrimony’ sites provide attractive their share on total internet option to target women beyond metros FMCG brands and product categories Higher engagement of North Indian Women on Social Networking than other seeking women in the North can ride on categories Social Networking sites 42
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