The document discusses limitations of traditional shopper research methods and introduces an alternative protocol called WI-TAIL. The key points are:
1. Traditional methods like focus groups and surveys conducted away from the store fail to capture important influences on in-store shopping behavior and impulse purchases.
2. WI-TAIL uses on-site recruitment, non-intrusive observation using video glasses, quantitative surveys, and qualitative interviews to gain insights.
3. The case studies and quizzes provide examples of how WI-TAIL can reveal behaviors and factors not evident in traditional methods, helping to improve marketing strategies.
The 2012 Summit on Customer Engagement focused on finding customer fanatics and advocates to drive business growth. Key topics included developing reference programs, engaging customers throughout the buying and selling cycles, and putting together an integrated strategy using acquisition, implementation, operation, and upgrade phases. Real-world examples were shared, such as Juniper Networks' global customer reference program that uses both internal incentives and external branded programs to recruit references despite challenges in conversion rates across regions. Attendees worked in groups to strategize the top recruitment techniques for different company sizes and sales models.
Thesis- HandsOn Retail- Enhanced Transaction System for Non-prepackaged GoodsGaurav Kulshrestha
This document summarizes a design project aimed at improving the shopping experience for non-prepackaged goods in retail stores. Key issues identified through user interviews and observations included long transaction times, pilferage, and limited space. The proposed solution features a handheld device allowing customers to independently select, weigh, and pay for loose items. It is intended to reduce transaction times, give customers freedom of choice, and improve security. Prototypes were created including the handheld device and interface, as well as floor infrastructure like sectioned counters and digital shelf labels. Testing showed the new layout could reduce transaction times.
Shopper Immersion Research uses in-home, in-store, and post-shopping interviews to provide insights into consumer attitudes and behaviors. They evaluate planograms, new shelf sets, and merchandising scenarios using eye tracking technology in labs across the US. The Meyer Research Center specializes in in-store consumer interviews and observation studies using mobile devices to understand shopping decisions in real time.
Introduction on techniques and methods to measure consumer experience at the point of experiece or moment of thruth. iPick from iReach is a mobile/sms based platform to capture feedback from consumers at the point or moment of experience.
Video plays an important role throughout the consumer purchase journey for TVs. It introduces consumers to new TV products and models, helps them evaluate options by learning features and reviews, and drives many to make online or in-store purchases. The document recommends that brands use video to empower consumers, make videos easily discoverable wherever consumers watch content, and implement a "best screen available" strategy to reach consumers across devices as they research on different screens.
This document discusses China's luxury market and what luxury means in Chinese culture. It notes that China has become the 2nd largest country for luxury spending, with over 875,000 high-net-worth individuals. It explores how luxury is viewed differently in Chinese culture compared to Western individualism, with luxury purchases seen more as a way to compare and show off relative to others. The document suggests several marketing notions for luxury brands in China, including making brands well-known even if not owned, telling legendary stories about the brand, and boldly pricing products higher to imply greater value and status.
This document describes WI-NOVATION, a new ideation tool for product innovation. It brings together consumers, art and design professionals, and client-side professionals for workshops to generate new ideas. The group, called "The Quad", shares experiences and perspectives to understand consumer needs. They are then stimulated to develop ideas in 5 directions: maximizing/minimizing aspects, reverse thinking, combining/separating functions, perfectioning details, and cross-category fusion. The goal is to quickly generate novel product concepts through insights from different viewpoints and creative exercises.
1) The document describes WI-NOVATION, a new patented qualitative research tool for generating new product ideas through ideation.
2) The tool brings together 4 participants - 2 consumers, 1 art and design professional, and 1 client-side professional - for a discussion and workshop to share perspectives and stimulate creativity.
3) It provides 5 directions to stimulate creativity during the ideation process, such as maximization/minimization, reverse thinking, and crossing over ideas from different categories.
The 2012 Summit on Customer Engagement focused on finding customer fanatics and advocates to drive business growth. Key topics included developing reference programs, engaging customers throughout the buying and selling cycles, and putting together an integrated strategy using acquisition, implementation, operation, and upgrade phases. Real-world examples were shared, such as Juniper Networks' global customer reference program that uses both internal incentives and external branded programs to recruit references despite challenges in conversion rates across regions. Attendees worked in groups to strategize the top recruitment techniques for different company sizes and sales models.
Thesis- HandsOn Retail- Enhanced Transaction System for Non-prepackaged GoodsGaurav Kulshrestha
This document summarizes a design project aimed at improving the shopping experience for non-prepackaged goods in retail stores. Key issues identified through user interviews and observations included long transaction times, pilferage, and limited space. The proposed solution features a handheld device allowing customers to independently select, weigh, and pay for loose items. It is intended to reduce transaction times, give customers freedom of choice, and improve security. Prototypes were created including the handheld device and interface, as well as floor infrastructure like sectioned counters and digital shelf labels. Testing showed the new layout could reduce transaction times.
Shopper Immersion Research uses in-home, in-store, and post-shopping interviews to provide insights into consumer attitudes and behaviors. They evaluate planograms, new shelf sets, and merchandising scenarios using eye tracking technology in labs across the US. The Meyer Research Center specializes in in-store consumer interviews and observation studies using mobile devices to understand shopping decisions in real time.
Introduction on techniques and methods to measure consumer experience at the point of experiece or moment of thruth. iPick from iReach is a mobile/sms based platform to capture feedback from consumers at the point or moment of experience.
Video plays an important role throughout the consumer purchase journey for TVs. It introduces consumers to new TV products and models, helps them evaluate options by learning features and reviews, and drives many to make online or in-store purchases. The document recommends that brands use video to empower consumers, make videos easily discoverable wherever consumers watch content, and implement a "best screen available" strategy to reach consumers across devices as they research on different screens.
This document discusses China's luxury market and what luxury means in Chinese culture. It notes that China has become the 2nd largest country for luxury spending, with over 875,000 high-net-worth individuals. It explores how luxury is viewed differently in Chinese culture compared to Western individualism, with luxury purchases seen more as a way to compare and show off relative to others. The document suggests several marketing notions for luxury brands in China, including making brands well-known even if not owned, telling legendary stories about the brand, and boldly pricing products higher to imply greater value and status.
This document describes WI-NOVATION, a new ideation tool for product innovation. It brings together consumers, art and design professionals, and client-side professionals for workshops to generate new ideas. The group, called "The Quad", shares experiences and perspectives to understand consumer needs. They are then stimulated to develop ideas in 5 directions: maximizing/minimizing aspects, reverse thinking, combining/separating functions, perfectioning details, and cross-category fusion. The goal is to quickly generate novel product concepts through insights from different viewpoints and creative exercises.
1) The document describes WI-NOVATION, a new patented qualitative research tool for generating new product ideas through ideation.
2) The tool brings together 4 participants - 2 consumers, 1 art and design professional, and 1 client-side professional - for a discussion and workshop to share perspectives and stimulate creativity.
3) It provides 5 directions to stimulate creativity during the ideation process, such as maximization/minimization, reverse thinking, and crossing over ideas from different categories.
Shopper marketing is the use of insights-driven initiatives to satisfy shoppers' needs, enhance their shopping experience, and improve brand equity for retailers and manufacturers, with the goal of improving business results for all parties. Shopper marketing has become increasingly important due to the large number of marketing messages consumers are exposed to daily, the abundance of retail options, and shoppers' tendency to switch brands frequently and shop at multiple retailers. Effective shopper marketing requires understanding how shoppers think, plan, decide, and evaluate their shopping experiences through research methods like focus groups, surveys, and in-store observations.
The document summarizes Kaizen Research and Marketing's philosophy, team, services, differentiators, and offices. It also provides details on two case studies: an FMCG marketing model testing project and a healthcare new product launch and sales project. For the FMCG project, Kaizen tested a new marketing concept involving door-to-door promotion and in-store demos. For the healthcare project, Kaizen launched a new product line through housing society events to position the brand as health-oriented.
Over the next decade, shopping will become much more personalized and promotional. Marketing will focus more on engagement than communications, behaviors over attitudes, and collaboration instead of control. Shopper marketing is a key part of these changes in marketing, moving from mass messaging to personalized preferences and mixing media instead of just broadcast. It involves understanding shoppers across the path to purchase and leveraging this to benefit all stakeholders.
1. The document outlines six rules for effective shelf layout based on observing shopper behavior over 20 years. The rules are to organize shelves to make shopping easier, align shelf structure with how shoppers search, reduce search time, structure shelves for "decided" shoppers, group similar products to help selection, and prioritize search features on product packaging.
2. Following these rules can increase sales by spending more time on selection versus search, as search time is a negative experience for shoppers. It also improves efficiency by meeting the needs of most shoppers who already know what brand or item they want.
3. Properly grouping products and prioritizing search features on packs can help both "decided" and "
ECR Europe Forum '08. Shopper is a kingECR Community
The shopper is king. Is your business ready to serve?
This session explores the status of joint shopper marketing and information sharing in Europe and in the US. Using extensive research by the Grocery Manufacturers Association (US) and Deloitte we will focus on current shopper targeting practices on both continents and examine the growing sophistication of joint shopper marketing. You will see a project from ECR Greece and Athens University that developed new and innovative shopper services and hear TNS Germany’s breakthrough shopper insights. Also, an update on shopper marketing practices in Europe and a detailed look at future global directions.
Speakers:
• Introduction – Sjoerd Schaafsma, Unilever / Rita Marzian, Metro
• In store Shopper Insights – Emilie Coles, TNS
• Innovative Shopper Services – A. Theotokis, ELTRUN Research Centre /G Lostarakos, P&G
• Future directions Shopper Marketing – V. Belcher/B. James, Oxford Strategic Marketing
ECR Europe Forum '08. Shopper is a kingguest457a0c1
1. Shopper marketing is seen as an increasingly important area for investment and competitive advantage by manufacturers, retailers, and consumers.
2. While there is enthusiasm for shopper marketing, effectively implementing shopper strategies remains a challenge due to the complexity of influencing shoppers in-store.
3. Future directions for shopper marketing include better integrating insights across the value chain, engaging shoppers through innovative in-store solutions, and aligning shopper strategies with broader marketing efforts.
Impact of Organized Retail on Small Traditional Stores in IndiaAtish Chattopadhyay
Chattopadhyay A and Dholakia N and Dholakia R. R(2011): “Standing up to Goliaths: How Small Traditional Stores Influence Brand Choices in India” in proceedings of 10th International Conference Marketing Trends to be held at Paris January 2011, 20th -22nd co-organized by ESCP, Europe and Universita CaFoscari Venezia
Sustainability Communication at Point of PurchaseAndy Dabydeen
1) To strengthen their brand by enhancing consumer trust and relevance through communicating sustainability efforts.
2) To meet rising consumer expectations about company sustainability performance and engage consumers in sustainable behaviors.
3) To build consumer loyalty by engaging consumers in sustainability initiatives that create enduring relationships.
My talk at Login 2010. The topic was "in game monetization" and the level was "introductory." So I focused on basic principles that allow people to frame their thoughts.
The document discusses effective sales techniques for creating value in sales dialogues and earning customer commitment. It provides guidance on using check-backs to get buyer feedback, identifying important benefits to the customer, giving verbal support using examples and analogies, and addressing objections by listening and acknowledging concerns. The document also outlines techniques for group presentations, such as making eye contact with each member, and methods for overcoming buyer resistance like translation and compensation.
Navigating Qualitative Research: New & Different IdeasM/A/R/C Research
The document discusses using multiple qualitative research methodologies together. It provides examples of combining in-store interviews with online bulletin boards to understand a casual dining chain's customer experience. Another example combines post-quantitative online bulletin boards to better understand issues with a new concept. A third combines focus groups, online bulletin boards, and online focus groups to understand shopper behaviors across retail channels. Combining methods provides a more complete picture by understanding issues on different levels and from multiple perspectives.
Presentation given at the Food & Beverage Conference in Athens, November 2008. Based on insights research done in Greece, we present 10 topics to (make you) think about, with a focus on customer centric marketing and innovation.
This document summarizes a digital strategy training session that took place on April 25, 2011. The agenda included reviewing case studies, discussing audience research, and introducing new clients. Homework from the previous week involved writing case studies. The document then discusses customer research and different types of generative and non-generative research methods like interviews, surveys, and analytics that can be used at exploratory, evolutionary and evaluative stages. Finally, it introduces seven new beverage brand clients and provides an example of a creative brief for one of the clients.
Learn the different stages in the customer decision making process so you can target each stage of the process and win your customers\' minds and hearts to grow your business.
Brand tracking --_presentation brown forman_082212chouwinn
The document discusses tracking needs and initiatives for Brown-Forman. It outlines key challenges such as measuring the most influential attributes, delivering actionable findings, achieving global insight with local usability, flawless and timely execution, and engaging the entire organization. It provides recommendations around qualitative research, focusing on important attributes, leveraging predictive tools, understanding what studies can impact areas within the company's control, and taking a modular approach to keep trackers relevant and current.
Marketing involves fulfilling customer needs by creating and delivering relevant products and services. Successful marketing requires understanding consumers and the market environment. The marketing process includes innovation to create new brands, managing existing brands, and consolidating and diversifying brands over time. Developing new concepts involves screening ideas, testing concepts with consumers, and developing the optimal marketing mix of product, price, place, and promotion. Communication and sales promotion are also essential to attract customers and push brands into the market. Overall marketing aims to deliver a consistent brand identity that resonates with target audiences.
The document discusses using neuroscience to better understand the customer journey in retail environments. It begins by introducing the speaker and their background in neuroscience. It then asks how many "stops" are in a typical customer journey from an observer's perspective, listing a simplified journey of entering the store, seeing point-of-purchase (POP) materials, buying or not buying, and paying/leaving. However, it notes that neuroscience can reveal additional steps observers may miss, like noticing a POP from a distance without buying. Eye tracking and electroencephalography (EEG) can provide insights into what customers see, the order they view things, and their emotional responses. Reports from such studies analyze metrics like engagement, mental workload,
This document discusses the importance of branding for industrial companies. It explains that branding influences customers' buying decisions by creating awareness, familiarity and trust with a company. While industrial purchases were traditionally made by companies, people are now more involved in the decision making process through a "growing committee" of buyers. Therefore, industrial brands must target these influencers to be successful. The document provides strategies for industrial companies to build their brands, such as targeting audiences, being relevant, using frequency and online advertising. The goal of branding is to make a company the preferred choice among buyers.
Core Research is a market research firm established in 1989 that specializes in consumer and audience studies through various primary research methods like surveys, focus groups, and interviews. The firm is led by Susan Korbel who has decades of experience in market research and broadcasting. Core Research provides strategic insights to clients in healthcare, food and beverage, and entertainment through qualitative and quantitative research to help answer key business questions about products, marketing, and customers.
Improving Marketing Decision Making - 10 Recommendations for Making Better De...Dean Harris
The document provides recommendations for making better marketing decisions in an uncertain world. It begins with a hypothetical scenario about a marketing manager of an established brand that has lost significant market share. It then outlines 10 recommendations for navigating uncertainty which include accepting uncertainty, being decision-focused over data-focused, spelling out hypotheses, decreasing feedback cycles, seeking non-confirming evidence, and engaging in judgment across organizations. An example case study of Zara's approach is also provided.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Shopper marketing is the use of insights-driven initiatives to satisfy shoppers' needs, enhance their shopping experience, and improve brand equity for retailers and manufacturers, with the goal of improving business results for all parties. Shopper marketing has become increasingly important due to the large number of marketing messages consumers are exposed to daily, the abundance of retail options, and shoppers' tendency to switch brands frequently and shop at multiple retailers. Effective shopper marketing requires understanding how shoppers think, plan, decide, and evaluate their shopping experiences through research methods like focus groups, surveys, and in-store observations.
The document summarizes Kaizen Research and Marketing's philosophy, team, services, differentiators, and offices. It also provides details on two case studies: an FMCG marketing model testing project and a healthcare new product launch and sales project. For the FMCG project, Kaizen tested a new marketing concept involving door-to-door promotion and in-store demos. For the healthcare project, Kaizen launched a new product line through housing society events to position the brand as health-oriented.
Over the next decade, shopping will become much more personalized and promotional. Marketing will focus more on engagement than communications, behaviors over attitudes, and collaboration instead of control. Shopper marketing is a key part of these changes in marketing, moving from mass messaging to personalized preferences and mixing media instead of just broadcast. It involves understanding shoppers across the path to purchase and leveraging this to benefit all stakeholders.
1. The document outlines six rules for effective shelf layout based on observing shopper behavior over 20 years. The rules are to organize shelves to make shopping easier, align shelf structure with how shoppers search, reduce search time, structure shelves for "decided" shoppers, group similar products to help selection, and prioritize search features on product packaging.
2. Following these rules can increase sales by spending more time on selection versus search, as search time is a negative experience for shoppers. It also improves efficiency by meeting the needs of most shoppers who already know what brand or item they want.
3. Properly grouping products and prioritizing search features on packs can help both "decided" and "
ECR Europe Forum '08. Shopper is a kingECR Community
The shopper is king. Is your business ready to serve?
This session explores the status of joint shopper marketing and information sharing in Europe and in the US. Using extensive research by the Grocery Manufacturers Association (US) and Deloitte we will focus on current shopper targeting practices on both continents and examine the growing sophistication of joint shopper marketing. You will see a project from ECR Greece and Athens University that developed new and innovative shopper services and hear TNS Germany’s breakthrough shopper insights. Also, an update on shopper marketing practices in Europe and a detailed look at future global directions.
Speakers:
• Introduction – Sjoerd Schaafsma, Unilever / Rita Marzian, Metro
• In store Shopper Insights – Emilie Coles, TNS
• Innovative Shopper Services – A. Theotokis, ELTRUN Research Centre /G Lostarakos, P&G
• Future directions Shopper Marketing – V. Belcher/B. James, Oxford Strategic Marketing
ECR Europe Forum '08. Shopper is a kingguest457a0c1
1. Shopper marketing is seen as an increasingly important area for investment and competitive advantage by manufacturers, retailers, and consumers.
2. While there is enthusiasm for shopper marketing, effectively implementing shopper strategies remains a challenge due to the complexity of influencing shoppers in-store.
3. Future directions for shopper marketing include better integrating insights across the value chain, engaging shoppers through innovative in-store solutions, and aligning shopper strategies with broader marketing efforts.
Impact of Organized Retail on Small Traditional Stores in IndiaAtish Chattopadhyay
Chattopadhyay A and Dholakia N and Dholakia R. R(2011): “Standing up to Goliaths: How Small Traditional Stores Influence Brand Choices in India” in proceedings of 10th International Conference Marketing Trends to be held at Paris January 2011, 20th -22nd co-organized by ESCP, Europe and Universita CaFoscari Venezia
Sustainability Communication at Point of PurchaseAndy Dabydeen
1) To strengthen their brand by enhancing consumer trust and relevance through communicating sustainability efforts.
2) To meet rising consumer expectations about company sustainability performance and engage consumers in sustainable behaviors.
3) To build consumer loyalty by engaging consumers in sustainability initiatives that create enduring relationships.
My talk at Login 2010. The topic was "in game monetization" and the level was "introductory." So I focused on basic principles that allow people to frame their thoughts.
The document discusses effective sales techniques for creating value in sales dialogues and earning customer commitment. It provides guidance on using check-backs to get buyer feedback, identifying important benefits to the customer, giving verbal support using examples and analogies, and addressing objections by listening and acknowledging concerns. The document also outlines techniques for group presentations, such as making eye contact with each member, and methods for overcoming buyer resistance like translation and compensation.
Navigating Qualitative Research: New & Different IdeasM/A/R/C Research
The document discusses using multiple qualitative research methodologies together. It provides examples of combining in-store interviews with online bulletin boards to understand a casual dining chain's customer experience. Another example combines post-quantitative online bulletin boards to better understand issues with a new concept. A third combines focus groups, online bulletin boards, and online focus groups to understand shopper behaviors across retail channels. Combining methods provides a more complete picture by understanding issues on different levels and from multiple perspectives.
Presentation given at the Food & Beverage Conference in Athens, November 2008. Based on insights research done in Greece, we present 10 topics to (make you) think about, with a focus on customer centric marketing and innovation.
This document summarizes a digital strategy training session that took place on April 25, 2011. The agenda included reviewing case studies, discussing audience research, and introducing new clients. Homework from the previous week involved writing case studies. The document then discusses customer research and different types of generative and non-generative research methods like interviews, surveys, and analytics that can be used at exploratory, evolutionary and evaluative stages. Finally, it introduces seven new beverage brand clients and provides an example of a creative brief for one of the clients.
Learn the different stages in the customer decision making process so you can target each stage of the process and win your customers\' minds and hearts to grow your business.
Brand tracking --_presentation brown forman_082212chouwinn
The document discusses tracking needs and initiatives for Brown-Forman. It outlines key challenges such as measuring the most influential attributes, delivering actionable findings, achieving global insight with local usability, flawless and timely execution, and engaging the entire organization. It provides recommendations around qualitative research, focusing on important attributes, leveraging predictive tools, understanding what studies can impact areas within the company's control, and taking a modular approach to keep trackers relevant and current.
Marketing involves fulfilling customer needs by creating and delivering relevant products and services. Successful marketing requires understanding consumers and the market environment. The marketing process includes innovation to create new brands, managing existing brands, and consolidating and diversifying brands over time. Developing new concepts involves screening ideas, testing concepts with consumers, and developing the optimal marketing mix of product, price, place, and promotion. Communication and sales promotion are also essential to attract customers and push brands into the market. Overall marketing aims to deliver a consistent brand identity that resonates with target audiences.
The document discusses using neuroscience to better understand the customer journey in retail environments. It begins by introducing the speaker and their background in neuroscience. It then asks how many "stops" are in a typical customer journey from an observer's perspective, listing a simplified journey of entering the store, seeing point-of-purchase (POP) materials, buying or not buying, and paying/leaving. However, it notes that neuroscience can reveal additional steps observers may miss, like noticing a POP from a distance without buying. Eye tracking and electroencephalography (EEG) can provide insights into what customers see, the order they view things, and their emotional responses. Reports from such studies analyze metrics like engagement, mental workload,
This document discusses the importance of branding for industrial companies. It explains that branding influences customers' buying decisions by creating awareness, familiarity and trust with a company. While industrial purchases were traditionally made by companies, people are now more involved in the decision making process through a "growing committee" of buyers. Therefore, industrial brands must target these influencers to be successful. The document provides strategies for industrial companies to build their brands, such as targeting audiences, being relevant, using frequency and online advertising. The goal of branding is to make a company the preferred choice among buyers.
Core Research is a market research firm established in 1989 that specializes in consumer and audience studies through various primary research methods like surveys, focus groups, and interviews. The firm is led by Susan Korbel who has decades of experience in market research and broadcasting. Core Research provides strategic insights to clients in healthcare, food and beverage, and entertainment through qualitative and quantitative research to help answer key business questions about products, marketing, and customers.
Improving Marketing Decision Making - 10 Recommendations for Making Better De...Dean Harris
The document provides recommendations for making better marketing decisions in an uncertain world. It begins with a hypothetical scenario about a marketing manager of an established brand that has lost significant market share. It then outlines 10 recommendations for navigating uncertainty which include accepting uncertainty, being decision-focused over data-focused, spelling out hypotheses, decreasing feedback cycles, seeking non-confirming evidence, and engaging in judgment across organizations. An example case study of Zara's approach is also provided.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
Easily Verify Compliance and Security with Binance KYCAny kyc Account
Use our simple KYC verification guide to make sure your Binance account is safe and compliant. Discover the fundamentals, appreciate the significance of KYC, and trade on one of the biggest cryptocurrency exchanges with confidence.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
Stone Art Hub offers the best competitive Marble Pricing in Dubai, ensuring affordability without compromising quality. With a wide range of exquisite marble options to choose from, you can enhance your spaces with elegance and sophistication. For inquiries or orders, contact us at ☎ 9928909666. Experience luxury at unbeatable prices.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
3. Line ‘em up against the wall and shoot 3
A substantial percentage of the marketing budget is spent
instore because marketers know quite different dynamics
are at work influencing the consumer, and ABL is not
enough.
So, why do we still see research co’s advocating FGD’s,
CLT’s etc away from the shopping environment whilst
purporting to achieve shopper insights?
Impulse purchasing accounts for significant levels of spend.
Do we really think that research methods that rely on
recall ,or that can’t “red flag” the subconscious, will allow
us to uncover all that matters?
People innately send signals to others to ensure they
convey the right image about themselves. If certain social
rituals are not acknowledged, the observed shopper will
assume a role, and not exhibit their real behaviour.
Why then do we see so much emphasis on accompanied
shops as a methodology to uncover shopping reality?
4. WI• TAIL® - giving you a lot more of the truth. 4
On-site recruitment
Non-intrusive observations WI.TAIL is a protocol that seeks
to improve on the limitations of
other types of shopper research
Quantitative survey methods
Qualitative depth exploration
5. Methodology 5
WI•TAIL® is a protocol including the
following elements:
ON-SITE RECRUITMENT
Compared with pre-recruitment
Non-intrusive observations (a commonly used approach for
accompanied shopping), on-site
recruitment has the benefit of
Quantitative survey ensuring no preemption to the
shopper so that the research can
capture both impulsive and
Qualitative depth exploration
planned purchases
6. Methodology 6
WI•TAIL® is a protocol including the
following elements:
NON-INTRUSIVE
On-site recruitment OBSERVATIONS
With the help of video recording
glasses (capturing both visual and
audio), consumers can do the
shopping at their own pace with zero
Quantitative survey interference from researchers. It also
allows the capture of behaviors and
environmental stimuli live from the
first person angle – rather than
Qualitative depth exploration
relying on “recall” of consumers
afterwards
7. Methodology 7
WI•TAIL® is a protocol including the
following elements:
On-site recruitment
QUANTITATIVE SURVEY
Non-intrusive observations To grasp the overview of
behavioral patterns – after all,
shopper research is meant for
understanding and modifying
behaviors (instead of attitude
and perceptions)
Qualitative depth exploration
8. Methodology 8
WI•TAIL® is a protocol including the
following elements:
On-site recruitment
QUALITATIVE
DEPTH EXPLORATION
Non-intrusive observations
Follow-up in-depth interviews on
the shoppers to dig out the
Quantitative survey reasons and factors behind the
exhibited behaviors based on
video
9. WI•TAIL® 9
How well do you understand SHOPPERS?
Shopper Quiz #1
Look at the video next page, do
you know why the shopper kept
on looking through the stocks at
the back of the roll?
10. WI•TAIL® 10
How well do you understand SHOPPERS?
Shopper Quiz #1
Do you know why the shopper
kept on looking through the
stock at the back of the roll?
Answer: she tries to look for the
PACK (not the product) that is in
best condition, no damage or
deforming…etc.
11. WI•TAIL® 11
How well do you understand SHOPPERS?
Q1: What does the shopper
Shopper Quiz #2 consider when making the
purchase? Brand vs. flavor vs. price
Background: (promotion)?
Q2: Do they notice the promotion
message?
Q3: Would they really calculate the
monetary benefit or just a general
“good value” message”? To what
extent?
With a promotion campaign of the TWIN PACK:
•Extra 100g in TOTAL, i.e. 50g each per tube Check out the video
•AND selling at a discounted price, $19.9
next page
12. WI•TAIL® 12
How well do you understand SHOPPERS?
From the video we also noticed that being 225g
Shopper Quiz #2 (175g + 50g) in size was the source of confusion –
too similar to the 250g SKU and shoppers
immediately compared the promotion offer with
the 250g rather than 175g
So, somewhere in the 100g label, better to put
down “Original at 175g only”
And TRY TO MAKE YOUR PROMOTION
MECHANISM EASIER – 100g (actually 50g per
tube), and then on top of it a price cut – better to
think about something more simple and straight
forward
13. WI•TAIL® 13
How well do you understand SHOPPERS?
Shopper Quiz #3 We often hear respondents saying…
M: Why did you buy this?
R: Well, at the time the sales recommended me
M: Oh really?
R: Yes! She said this is good
M: What she said good about this?
R: Well, just it is good, I can’t remember exactly…
Conventional deduction from the above:
Shoppers NEED sales RECOMMENDATIONS
(advice)
14. WI•TAIL® 14
How well do you understand SHOPPERS?
The truth is (as demonstrated by the previous video) for most
Shopper Quiz #3 interactions with the sales/promoters, the conversation tends
to be limited to checking/confirming the promotion
mechanism
The Lesson: The following scenario is more representative:
Promoter notices a shopper feels interested in a product
Shoppers (picked up, examining the pack…etc.) and then approaches
DON’T NEED the shopper
RECOMMENDATIONS
(ADVICE); Sales: Yes! (agreeing on the shopper’s pick) This one is good
(confirming the shopper having a good choice), and now with
promotion /actually a good price, not expensive at all
they just NEED
RECONFIRMATION Shopper: Oh?...m…(the shopper like the product initially)
Well, not bad, okay, I will have it
15. Who really benefits from cashier proximity promotions 15
Cashier push…or cashier crash!?
Cash register shelving + cashiers push probably
one of the most expensive in-store touch point
Based on 2 assumptions:
The area where shopper MUST pass through and
that they spend idle time there – ideal for your
product visibility and accessibility
And, there money is coming out….They are just in
the moment of paying, prompted to impulsive
purchase if something interesting
Well, it is reasonable, is it?