Since 2014, the author has worked as a Deputy Manager at Wipro BPS in Chennai, where they manage order to cash operations for a UK construction company. Their responsibilities include accounts receivable, cash reporting, ensuring timely collection of payments, and making recommendations to improve invoicing and collection procedures. Some of their key achievements include training their team before a successful go-live, completing two process improvement projects, and being 75% complete with a workflow documentation project.

1. Since Jun’14 with Wipro BPS (P) Ltd., Chennai as Deputy Manager
Role:
As OTC Lead (Order to Cash)
 Managing:
o Order To Cash operations for an UK based construction company
o Accounts Receivable/Cash Reporting/Forecasting, Bank Reconciliation,Journal Upload,Reverse Factoring
and BACS Payment Processing processes
o Cash application ensuring all cash receipts are applied properly
 Ensuring:
o Timely collection of monies dueto corporation and reportingdeviationsfromcreditstandardsfor corrective
actions
o That the companies standard template regarding invoice sample is in place for every customer
o Weekly reporting of invoicing totals/aging totals/cash receipts and invoice adjustments
 Facilitating credit checks on all customer and managing limits
 Making recommendations to improve quality of invoicing and collection procedures.
 Workingas a Mentor to the team deliveringsufficientprocess and domain knowledge Stakeholder Engagement
 Implementing management policies and directives
KEY ACHIEVEMENTS
 Holds the creditof trainingthe team before Go-liveand ensured the SLA’s are green from the 1stMonth of Go-
Live
 Completed 2 projects to the client on implementing Control points in the process across all tower
(OTC/PTP/RTR) and Reverse factoring analysis
 Currently working in a Work Flow Documentation Project, the project is 75% completed