This document discusses the need for a new "WIN language" to improve communication and relationships between professionals and patients. It suggests that the current language used is too rigid and focused on protocols. The WIN language would focus on seeing people as human beings rather than just their profession and treating patients. It would encourage empathy, discussion, and enjoying work rather than just focusing on problems and solutions. The goal of the WIN language is to enhance wisdom and allow people to relate to each other as human beings in order to improve work satisfaction and relationships.