Kelsey J. Wickham is a 2016 graduate of Temple University's Fox School of Business with a Bachelor's degree in Human Resource Management and a minor in Marketing. She has over 3 years of experience in administrative support, human resources, event planning, and customer service roles for restaurants, government agencies, and nonprofit organizations in Philadelphia. Her experience includes providing HR assistance, verifying personnel records, organizing events and meetings, and promoting organizations through social media. She is proficient in Microsoft Office, Adobe, and HTML programs and has elementary Spanish skills.

1. Kelsey J. Wickham kelsey.wickham@temple.edu
1712B Monument Street | Philadelphia | PA | 19121 | 845.389.0206
EDUCATION:
TEMPLE UNIVERSITY,Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: May 2016
Major: Human Resource Management; Minor: Marketing
GPA: 3.17
ACTIVITIES:
 Member, Phi Sigma Sigma Xi Chapter, Fall 2013 – Spring 2015
 Participant, 2013 Target Case Study, Spring 2013
EXPERIENCE:
STARR RESTAURANTS ORGANIZATION,Philadelphia, PA October 2015-Present
Legal Team Assistant
 Provide administrative support to three person legal team
 Organize and file all paperwork including construction permits, vendor agreements and liquor license
UNITED STATES DEPARTMENT OF LABOR,Philadelphia, PA September 2015-Present
Student Intern – Office ofthe Assistant Secretary for Administration and Management (OASAM)
• Experience a federalgovernment agency that services approximately 1,870 employees within the Mid-Atlantic
region
• Provide administrative assistance to Labor Relations, Pay & Benefits and Staffing/Recruiting departments within
OASAM
• Verify confidential personnel folders in EOPF system that requires high levels of attention to detail and analyzing;
forms include OF8 & position descriptions, SF-75, SF-50, and transcripts
• Represent the OASAM by attending local meetings/events with other federalagencies and relay information to
management
CONTINENTAL RESTAURANT AND MARTINI BAR,Philadelphia, PA June 2014-Present
Hostess/Food Runner/Server, Starr Restaurants Organization
 Greet and seat guests, for a large restaurant organization, based on serving rotation using OpenTable software
 Answer approximately 15-20 phone calls per shift to provide information regarding business hours, parking
information, and take out orders
 Assist in managing parties of 12 or more guests by setting up private rooms and organizing set menus
STARR RESTAURANTS ORGANIZATON,Philadelphia, PA January 2015-March 2015
Human Resources Administrative Assistant
 Provided assistance to the Senior Director of Human Resources and Human Resource Manager
 Created spreadsheets to organize workers’ compensation information
 Prepared approximately 30 New Hire paperwork and training binders for recently filled salaried positions in all
Starr Restaurant locations: Philadelphia, New York City, Atlantic City, Ft. Lauderdale, and Miami
 Organized nightly summaries from all 35 restaurants in excel, which included position vacancies
 Filed paperwork documents into corresponding salaried employees folders; about 15-20 per day
CENTER FOR STUDENT PROFESSIONAL DEVELOPMENT, Philadelphia, PA June 2014-December 2014
Social Media Intern, Fox School ofBusiness, Temple University

2.  Promoted center events on a daily basis using Facebook, Twitter, and Instagram such as employer visits, resume
critiques, and career fairs
 Provided customer service for over 6,500 business students regarding networking, resume and interview skills
 Supported students with FoxNet online career management system by troubleshooting issues and resolving
concerns
OFFICE OF SPECIAL EVENTS,Philadelphia, PA March 2014-June 2014
Student Worker, Temple University
 Answered phone calls regarding event details for University Commencement and Faculty Luncheons
 Organized and assisted at the reception tables for Temple University monthly events
 Ran errands that included hand delivering invitations to deans, faculty, supervisors, etc.
WORLD AFFAIRS COUNCIL OF PHILADELPHIA,Philadelphia, PA January 2014-May 2014
Program Intern
 Assisted in updating its social media campaigns on Twitter and Facebook with upcoming events that the
organization sponsored
 Worked monthly events doing various tasks including greeting and escorting attendees
 Wrote drafts for thank you letters, invitations, and emails for speakers who attended and/or spoke at organization
events
SKILLS & LANGUAGES:
 Microsoft Word, Excel, Powerpoint, Publisher, Outlook
 Adobe Premiere Pro/Final Cut Pro, HTML/Dreamweaver,Wordpress.com,Photoshop, SAP, Google
AdWords
 Spanish - Elementary proficiency