Why is it important for a trainer (trainers) to understand the communication process? How is the training process similar to the communication process? Share an example of a training session or seminar in which you participated and there was poor communication. What was the effect of the lack of communication or messaging on the outcome of the training/seminar? Solution Why is it important for a trainer (trainers) to understand the communication process? Communication process involves transmission of information from one person to another person. It is important for the trainer to understand communication process because at every step in whole process there is need to make a proper check so that correct information is transmitted. Following are some of the reasons which states that why it is important for trainers to understand the communication process: Sender – The first step is where sender sends the message. So, trainer must ensure that the sender is sending some reliable and relevant information only . Transmission of message – Trainer should check that whatever message is transmitted, it must be clear and understandable Source – There is needed to check the source from which information will be transmitted. It must be reliable and correct. Message should not get changed in between the transmission. Receiver – Trainer must ensure that receiver receives and decodes the information in a correct way. Also receiver should receive the information on time. These are the various things on which trainers have to keep a check So, they must understand the whole communication process thoroughly. How is the training process similar to the communication process? Share an example of a training session or seminar in which you participated and there was poor communication I attended a training session on How to process invoices in a accounting firm. But there was a poor communication due to following reasons – What was the effect of the lack of communication or messaging on the outcome of the training/seminar.