This document provides guidance for local officials on making zoning and subdivision decisions that withstand legal challenges. It advises officials to: 1) Be clear by having unambiguous ordinances, procedures, and staff reports; 2) Listen to citizens but follow due process and public meeting laws; 3) Be consistent by treating similarly situated applicants equally; and 4) Give reasons for decisions based on facts rather than opinions. Following these guidelines helps ensure decisions are made within legal authority and for the benefit of the community.