1. WHAT WILL DRIVE FUTURE BUSINESS
PERFORMANCE ?
Jaspal Singh

2. IMPROVEMENT OF EXISTING PRODUCTS AND SERVICES

3. NEW BUSINESS PROCESSES TO IMPROVE PROFITABILITY

4. DEVELOPMENT OF ENTIRELY NEW PRODUCT & SERVICES

5. MORE AFFORDABLE NEW PRODUCTS FOR CUSTOMERS

6. LOCALIZATION OF PRODUCTS AND SERVICES

7. MORE SUSTAINABLE & ECO-FRIENDLY PRODUCTS /SERVICES

8. THE DEVELOPMENT OF NEW BUSINESS MODEL

9. DEVELOPMENT OF NEW CUSTOMER SERVICES

10. REFERENCES
1. Financial Post
2. Edelman Berland's Global Innovation Barometer