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What People Analytics Can’t Capture
Daniel Goleman
Experts caution that big
data, like any other, is
only as good as the
questions being asked –
and that some
algorithms can make
unhelpful assumptions.
Statistics means never having to say you are
certain.
Big data needs a hard outcome metric for
performance, but the most readily available
metrics may not actually be the most important
variables in organizational flourishing.
A boss who focus
too much on
performance at
the expense of
people can be
ruinous to the
organization
over the long
term.
NAGGING BOSS ????
The strongest predictor of a person’s future
behavior is their past performance itself. And
that performance gets evaluated best by people
who know that person well.
THANK YOU

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What people analytics can’t capture

  • 1. What People Analytics Can’t Capture Daniel Goleman
  • 2.
  • 3. Experts caution that big data, like any other, is only as good as the questions being asked – and that some algorithms can make unhelpful assumptions.
  • 4.
  • 5. Statistics means never having to say you are certain.
  • 6. Big data needs a hard outcome metric for performance, but the most readily available metrics may not actually be the most important variables in organizational flourishing.
  • 7. A boss who focus too much on performance at the expense of people can be ruinous to the organization over the long term.
  • 9. The strongest predictor of a person’s future behavior is their past performance itself. And that performance gets evaluated best by people who know that person well.