SaaS refers to Software as a Service. It is a cloud based service where you access an application via an internet browser. The SaaS platform is a monthly subscription plan provided by a third-party vendor. The users can make use of the software over the internet.

1. What is SaaS
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2. What is SaaS? SaaS refers to Software as a Service. It is a cloud based
service where you access an application via an internet
browser. The SaaS platform is a monthly subscription
plan provided by a third-party vendor. The users can
make use of the software over the internet.
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3. How does SaaS work?
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● With SaaS, software is centrally provided as a service through the internet.
● The users of the SaaS software create their individual accounts. The user needs to log into the tool
with the login data.
● The applications do not run on their own computer but are called up online.
● The cost is incurred as per usage on a monthly or annual basis.

4. Advantages of SaaS
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1. Accessibility
One of the best advantages of using SaaS is its ability to run through the internet browser. You can access
your data from anywhere at anytime from any device i.e, smartphones, system, tablet etc. Just make sure
you have an internet connection to the device. Thus, it makes SaaS an incredible versatile application in
multiple ways.
1. Cost effective
Investing on a SaaS platform is going to be a cost effective option because you pay as you use. Mid-sized
and small businesses who are more concerned about the budget into the new system can afford the
platform without any financial issues. The monthly payments make it easy and simple for these
companies as well.
1. Work anywhere at anytime
You can always access to your work tasks from anywhere, at anytime with just an internet connection.
You can also access to your business data even if you are not at work place.

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4. High Security level
The SaaS vendor is responsible for the maintenance of your entire business data. SaaS offers security
benefits and keeps all your necessary data safe and secured. You need not have to worry about hacking or
unappropriate access of your confidential data. Incase you tend to lose the data unfortunately, you are
benefited with an option to back-up the data. The cloud providers perform regular security audits which
makes all your sensitive data under airtight. Just, make sure you are working with a trusted Cloud
vendor.
5. Data and analytics
The SaaS system collects all the stored data in its database and provides the data to its users at a
centralized platform. All the data and information is available on the system when you log in to your
account. Businesses using SaaS software usually have access to intelligence tools and reporting system.

6. Disadvantages of SaaS
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1. Lack of control
As the SaaS vendor has the entire access to your data, the control resides with the third party. Thus, it
lacks the control to entire business data.
1. Network connectivity
When there are network connectivity issues with regard to the location, climate or any unavoidable
conditions, the SaaS system will be of no use.
1. Data security
As the security of the data is managed by the SaaS vendor there may be security risks like - inappropriate
access, loss of data, disclosure of data, enabling access to hackers or any malware practices etc can result
into unsecure data.

7. What is cloud computing?
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Cloud computing can be defined as a real time service, hosted over a network of computers or internet,
access the resources of the cloud system from anywhere or any system using a simple interface to
connect end user computers to the cloud computers.
In a cloud computing technology the supported applications, data storage facilities, all placed on a
network of computers under a cloud. The end user access these applications, data over the internet using
a cloud interface software like web browser etc.
SaaS are more widely cloud computing, can help you make the
most of a limited IT budget.

8. Benefits of cloud computing
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● Cloud computing gives you access to the data from anywhere on the earth (provided you have an
internet connection) it becomes easy for you to connect easily and quickly.
● The cloud computing reduces the cost of managing your IT costs. It is a cost effective solution as you
need not have to invest extra funds on new hardware and software system.
● Depending upon the expansion of your business you can increase your storage and operation needs
as per the requirements or changes.
● Cloud computing offers security when any important data is lost and the data can also be protected
by inappropriate access.
● The Cloud computing technology incorporates the latest developments which make it an even better
platform for data storage, data centralization as well as data communication.
● The cloud benefits you by making it easy for you to share data and information beyond the
traditional methods. You can provide access to the file or document to multiple individuals present
in various other locations.

9. Conclusion
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CRM Applications are one of the best strategies the businesses encounter when it comes to using a
software as a SaaS. The present CRM Application are basically cloud based CRM softwares which
provide cloud computing facilities. You can also make the fullest use of Mobile CRM that can be
accessible from anywhere at anytime.
Overall the SaaS CRM application provides various functionalities for your business. And when it
comes to mid sized businesses, the SaaS can be the best business tool for you.

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