1. TIBCO ActiveMatrixBusinessWorks provides Westnet with a codeless approach to SOA development. The rich set of wizards, palettes and templates provides an experience that you wouldn’t normally get in an SOA programming environment. It has significantly boosted our speed and ease of development. Adrian Fong, Information Systems Manager, Westnet

2. About Westnet Regionally focused ISP, established in 1994 National service capability offering ADSL, Dial, Satellite Broadband, Mobile Broadband, Telephony, Business Products such as Hosting, Domains and Mail 220,000 customers, primarily residential Revenue FY 08-09 forecast $145M, FY 07-08 $136M 100% owned by iiNet since May 08 Award Winning Service Provider – Best ISP, PC Authority 07, 08, Australian Broadband Survey 2003- 2008 550 staff primarily in Perth, 1000 strong Agent/Reseller Network 50 staff in Information Systems team IS Team discipline focused – Architecture, Software Development, Testing, Database, Business Intelligence Historically a Microsoft shop – Windows, .NET & SQL Server

4. Hard coding was the norm.

5. Growth had been so quick the processes had been developed along the way.

6. TIBCO ActiveMatrixBusinessWorks in 3 core development projects

7. TIBCO Adapter for Database manages transfer of work order information from core database to the automated service provisioning system.

8. Integration team can now deliver new web service connectivity many times faster.

9. Automated telephone service provisioning, saving time and improved staff efficiency.

10. Tighter link to iiNet’s broadband provisioning processes.