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James D. Michon
34508 Sandwood Dr. Sterling Hgts., MI 48310
michonjd@earthlink.net
(586) 795-1747 * (586) 944-8535
Objective
To obtain a position within an organization that will allow me to utilize my education, experience
and customer service skills for the benefit of the organization and its customers.
Experience
Henry Ford Hospital -- Detroit, MI 48202
MCOLES, P.A. 330 Certified Police Authority Officer, 3/95 to present
Effect felony/misdemeanor arrests, enforce local/state laws as well as hospital policy. Investigate
and document all trauma codes, police investigations and unknown patients entering the
emergency room. Control patient visitation as requested. Security clearance of all emergency room
patients/visitors, by means of metal detector screening. Respond to all fire/smoke, motion, panic
alarms. Investigate all patient/visitor/employee complaints and reports of suspicious activity. Work
with Satellite Administration on building security issues, door/panic/fire alarms and provide the
utmost in Customer Service. Attend Satellite Operation Team meetings, as well as participate in
external/internal disaster drills. Oversee satellite lost and found property program and issues.
Operation Center Officer, CCTV control/surveillance, matrix alarm and door control, multi-line
switchboard. Current BCLS/CPR Instructor. Former Pressure Point and Control Techniques
(PPCT) Instructor, Crisis Prevention and Intervention (Verbal De-escalation Techniques)
Instructor and appointed Field Training Officer (FTO) for new hire Officers.
Historical Research and Development, Inc. -- Orlando, Fl. 32869
Company Manager, 4/94 to Present
Responsible for design and upkeep of company website. Special Projects Coordinator. Handles
customer and media relations, internet sales, advertising. Site, wreck and artifact research.
Recorder, diver, salvor and conservator of recovered shipwreck and cultural heritage artifacts. Boat
and line handler. Conducts educational presentations to various organizations as requested.
Lumber Jack Building Centers, Inc -- Algonac, MI 48001.
Corporate Loss Prevention Manager, 8/94 to 10/94
Responsible for loss prevention, inventory control, shrinkage and safety issues for five Ace stores
and lumber yards. Reorganized alarm systems, set Alcohol Tobacco and Firearm (ATF) policies,
and developed a detailed company standard operating procedure manual. Responsible for internal
investigations on all employees and background checks.
Gabbard & Company, Inc. -- Clawson, MI 48017
Private Investigator, Management, 11/92 to 4/94
Integrity and customer service shops throughout the eastern United States. Corporate and domestic
surveillance, pre-employment/background checks, accident and insurance investigations. Worked
successfully as an undercover operant. Testified in court as needed. Successfully held the
following positions: Customer Service Coordinator, Manager of Field Operations, Executive
Protection, and Assistant Human Resource Manager.
The Sports Authority -- Madison Heights, MI 48071
Loss Prevention Manager, 5/91 to 11/92
Responsible for shrinkage control of District store, conformity to Alcohol, Tobacco and Firearms
and OSHA regulations. Store safety member. Interview, hiring and training of new loss prevention
employees. Internal and external investigations. Acted as District Manager in the absence of
same.
Courtyard By Marriott -- Warren, MI 48093
Senior Hotel Security Officer, 4/91 to 1/93
Responsible for security and safety of building and grounds. Initiate new security procedures for
crowd control and room evictions. Enforce all laws regarding alcohol and minors. Handle all
guest complaints and concerns.
Target Corporation -- Rochester Hills, MI 48309
Store Security Officer, 8/88 to 5/91
Responsible for floor observation, safety, internal investigations, training of new loss prevention
officers and testify in court as needed. Arrest, documentation and prosecution of shoplifting
subjects as well as those committing other illegal acts on property.
J.C. Penney Company -- Troy, MI 48084
Loss Prevention Officer -- 8/86 to 8/88
Implemented the “WE CARE” program. Responsible for all investigations and prosecution on bad
check/credit card fraud. Floor observation. Arrest, documentation and prosecution of shoplifting
subjects as well as those committing other illegal acts on property.
Education
MACOMB COMMUNITY COLLEGE SCHOOLCRAFT COLLEGE - RADCLIFF
Associate Degree, Applied Science, 1987 Security Police Public Act 330 Training, 2000
Certification, Law Enforcement, 1987
Certification, Security Administration, 1988
Dean’s List --1987.
Achievements/Awards
Graduate, Dale Carnegie, 5/88
Dale Carnegie Outstanding Performance Award
Dale Carnegie Perfect Attendance Award
Tourism Security & Safety Participant, Orlando, FL 12/93
Pressure Point and Control Tactics (PPCT) Instructor 1995 - 2003.
BLS/CPR Instructor Certified
Padi Certified - Open Water Diver
Henry Ford Hospital - recognized for: Continuous Excellent Customer Service, Overtime worked,
PPCT Instructor, member of Process Improvement team, several Spirit Awards.
Henry Ford Medical Group – Sterling Heights Medical Center – 2015 Employee of the Year
Hobbies/Interests
New World History Archival Research Salvage/Recover Web Design Hunting
Scuba Diving Internet Research Boating Auto Repair Genealogy
References
Available upon request.

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Jim_Resume_0216

  • 1. James D. Michon 34508 Sandwood Dr. Sterling Hgts., MI 48310 michonjd@earthlink.net (586) 795-1747 * (586) 944-8535 Objective To obtain a position within an organization that will allow me to utilize my education, experience and customer service skills for the benefit of the organization and its customers. Experience Henry Ford Hospital -- Detroit, MI 48202 MCOLES, P.A. 330 Certified Police Authority Officer, 3/95 to present Effect felony/misdemeanor arrests, enforce local/state laws as well as hospital policy. Investigate and document all trauma codes, police investigations and unknown patients entering the emergency room. Control patient visitation as requested. Security clearance of all emergency room patients/visitors, by means of metal detector screening. Respond to all fire/smoke, motion, panic alarms. Investigate all patient/visitor/employee complaints and reports of suspicious activity. Work with Satellite Administration on building security issues, door/panic/fire alarms and provide the utmost in Customer Service. Attend Satellite Operation Team meetings, as well as participate in external/internal disaster drills. Oversee satellite lost and found property program and issues. Operation Center Officer, CCTV control/surveillance, matrix alarm and door control, multi-line switchboard. Current BCLS/CPR Instructor. Former Pressure Point and Control Techniques (PPCT) Instructor, Crisis Prevention and Intervention (Verbal De-escalation Techniques) Instructor and appointed Field Training Officer (FTO) for new hire Officers. Historical Research and Development, Inc. -- Orlando, Fl. 32869 Company Manager, 4/94 to Present Responsible for design and upkeep of company website. Special Projects Coordinator. Handles customer and media relations, internet sales, advertising. Site, wreck and artifact research. Recorder, diver, salvor and conservator of recovered shipwreck and cultural heritage artifacts. Boat and line handler. Conducts educational presentations to various organizations as requested. Lumber Jack Building Centers, Inc -- Algonac, MI 48001. Corporate Loss Prevention Manager, 8/94 to 10/94 Responsible for loss prevention, inventory control, shrinkage and safety issues for five Ace stores and lumber yards. Reorganized alarm systems, set Alcohol Tobacco and Firearm (ATF) policies, and developed a detailed company standard operating procedure manual. Responsible for internal investigations on all employees and background checks. Gabbard & Company, Inc. -- Clawson, MI 48017 Private Investigator, Management, 11/92 to 4/94 Integrity and customer service shops throughout the eastern United States. Corporate and domestic surveillance, pre-employment/background checks, accident and insurance investigations. Worked successfully as an undercover operant. Testified in court as needed. Successfully held the following positions: Customer Service Coordinator, Manager of Field Operations, Executive Protection, and Assistant Human Resource Manager.
  • 2. The Sports Authority -- Madison Heights, MI 48071 Loss Prevention Manager, 5/91 to 11/92 Responsible for shrinkage control of District store, conformity to Alcohol, Tobacco and Firearms and OSHA regulations. Store safety member. Interview, hiring and training of new loss prevention employees. Internal and external investigations. Acted as District Manager in the absence of same. Courtyard By Marriott -- Warren, MI 48093 Senior Hotel Security Officer, 4/91 to 1/93 Responsible for security and safety of building and grounds. Initiate new security procedures for crowd control and room evictions. Enforce all laws regarding alcohol and minors. Handle all guest complaints and concerns. Target Corporation -- Rochester Hills, MI 48309 Store Security Officer, 8/88 to 5/91 Responsible for floor observation, safety, internal investigations, training of new loss prevention officers and testify in court as needed. Arrest, documentation and prosecution of shoplifting subjects as well as those committing other illegal acts on property. J.C. Penney Company -- Troy, MI 48084 Loss Prevention Officer -- 8/86 to 8/88 Implemented the “WE CARE” program. Responsible for all investigations and prosecution on bad check/credit card fraud. Floor observation. Arrest, documentation and prosecution of shoplifting subjects as well as those committing other illegal acts on property. Education MACOMB COMMUNITY COLLEGE SCHOOLCRAFT COLLEGE - RADCLIFF Associate Degree, Applied Science, 1987 Security Police Public Act 330 Training, 2000 Certification, Law Enforcement, 1987 Certification, Security Administration, 1988 Dean’s List --1987. Achievements/Awards Graduate, Dale Carnegie, 5/88 Dale Carnegie Outstanding Performance Award Dale Carnegie Perfect Attendance Award Tourism Security & Safety Participant, Orlando, FL 12/93 Pressure Point and Control Tactics (PPCT) Instructor 1995 - 2003. BLS/CPR Instructor Certified Padi Certified - Open Water Diver Henry Ford Hospital - recognized for: Continuous Excellent Customer Service, Overtime worked, PPCT Instructor, member of Process Improvement team, several Spirit Awards. Henry Ford Medical Group – Sterling Heights Medical Center – 2015 Employee of the Year Hobbies/Interests New World History Archival Research Salvage/Recover Web Design Hunting Scuba Diving Internet Research Boating Auto Repair Genealogy References Available upon request.