Angela Lei has over 25 years of experience in the travel industry. She started her career in 1987 working in reservations at Continental Airlines, and later served as an executive travel agent for major corporations. Angela has experience mentoring and training travel agents. She is now an instructor providing an online travel agent course to introduce students to the industry. The course overview includes major airport and airline codes, geography, time zones, and how to use the Sabre Global Distribution System to sign on and sign off.

1. Instructor: Angela Lei
S&S Travel Partner
Travel Agent Online Course

2. MEET THE INSTRUCTOR
Angela Lei has over 25 years in the travel industry. She
started in 1987 with Continental Airlines in the airline’s
reservation department. She later was promoted to
the Executive Accounts Desk with Continental where
she was triple gated to service simultaneously regular
reservations, executive accounts and supervisory calls.
After departing Continental, She spent the next twenty
years learning varied aspects of the travel agency
business. She have serviced major corporations such
as Exxon, Chevron, A T & T, Mustang Engineering, CHC
Helicopters in Canada and many other accounts in the
capacity of either corporate travel agent or a
marine/offshore agent in international and domestic
travel. She have had opportunities of mentoring,
coaching, other training agents in the U.S., Canada,
and India. She appreciates the opportunity to
introduce you to the forever changing industry of
travel. Welcome to Travel Agent 101.

3. COURSE I
OVERVIEW
• Major City AIRPORT
CODES
• Major AIRLINE CODES
• INTRO TO DESTINATION
GEOGRAPHY & WORLD
TIME ZONES
• DOMESTIC TRAVEL VS.
INTERNATIONAL
TRAVEL
• AGENCY GDS-Sabre,
• HOW TO Sign on/Sign
Off in Sabre

4. Domestic 3 letter Airport Codes
• ORD-Chicago O’hare
• MDW-Chicago Midway
• PDX-Portland, OR
• PWM-Portland , Maine
• MSY – New Orleans
• ATL- Atlanta Hartsford
• PHX- Phoenix, AZ
• CRP- Corpus Christi, TX
• LCH- Lake Charles, LA
• SAT- San Antonio, TX
• IAH-Houston
Intercontinental
• HOU- Houston Hobby
• MKE-Milwaukee
• LAX-Los Angeles, Airport
• SFO- San Francisco
• SJC- San Jose, CA
• SJO-San Jose, Puerto Rico
• OAK- Oakland Airport
• SEA- Seattle ,WA
• DAL- Dallas Lovefield
• DFW- Dallas Ft Worth

5. Please REVIEW YOUR AIRPORT CODES :
PAUSING FOR QUIZ
This Photo by Unknown Author is licensed under CC BY-NC

6. Test 1 Quiz
click below link
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7. Domestic 3 letter Airport Codes
• SHV- Shreveport, LA
• HPN- White Plains, NY
• CRW-Charleston ,WV
• CHS –Charleston, NC
• RDU-Raleigh, NC
• CLT-Charlotte, SC
• ABQ- Albuquerque, NM
• JAN- Jackson, MS
• JAX- Jacksonville, FL
• MLU -Monroe, LA
• AEX-Alexandria, LA
• IAD- Washington Dulles
• DCA-Washington
Reagan airport
• JFK- John F Kennedy, NY
airport
• LGA- LaGuardia airport
NY
• EWR- Newark, NJ
airport

8. Please REVIEW YOUR AIRPORT CODES :
PAUSING FOR QUIZ

9. Test 2 Quiz
click below link
https://www.flexiquiz.com/SC/N/b78
0c5a0-f482-43ea-a8cb-310b8545fc4f

10. Sabre Sign In/Sign Out

11. Course Survey
PollEv.com/surveys/cWe1T6IhH