Presented by Rob Pellow, Head of Digital Design, Adestra, at Marketing Week Live on 27th April 2016. Download to see the notes that explain each slide.
How to Measure and Influence Product Adoption to Achieve Customer SuccessAmity
For most CSMs, adoption is the lifecycle stage that comes between onboarding and renewal, but it’s also a process, an action, a metric.
Adoption is a critical step to Customer Success, but there’s a lot of uncertainty around what it means exactly, and how to make sense of it.
In this webinar, we discussed:
• The key metrics to evaluate customer adoption
• How to monitor adoption
• Proactive measures CSMs can implement to influence adoption
• Reactive action points to course correct a rocky adoption
• The connection between adoption and Customer Success
Shatter the Customer Success Performance PlateauAmity
We know what customer success is supposed to do: predictably drive revenue growth. Seems clear enough, but what’s less clear it how to actually make that happen.
If you’re doing everything you can but it still feels like your results are stagnating - you’ve hit the performance plateau.
Breaking the circle of limited customer success performance will send your KPIs skyrocketing and your customer success team changed forever. If you're looking to become a game changer and crush your goals, there are a few changes you should make to your workflow, you just need to know what, and how.
Presented by Rob Pellow, Head of Digital Design, Adestra, at Marketing Week Live on 27th April 2016. Download to see the notes that explain each slide.
How to Measure and Influence Product Adoption to Achieve Customer SuccessAmity
For most CSMs, adoption is the lifecycle stage that comes between onboarding and renewal, but it’s also a process, an action, a metric.
Adoption is a critical step to Customer Success, but there’s a lot of uncertainty around what it means exactly, and how to make sense of it.
In this webinar, we discussed:
• The key metrics to evaluate customer adoption
• How to monitor adoption
• Proactive measures CSMs can implement to influence adoption
• Reactive action points to course correct a rocky adoption
• The connection between adoption and Customer Success
Shatter the Customer Success Performance PlateauAmity
We know what customer success is supposed to do: predictably drive revenue growth. Seems clear enough, but what’s less clear it how to actually make that happen.
If you’re doing everything you can but it still feels like your results are stagnating - you’ve hit the performance plateau.
Breaking the circle of limited customer success performance will send your KPIs skyrocketing and your customer success team changed forever. If you're looking to become a game changer and crush your goals, there are a few changes you should make to your workflow, you just need to know what, and how.
PondBuilder put together a few slides sharing ways their Distributors of pond supplies can connect to their ideal customers, Landscape Contractors.
Key Strategies revolve around Marketing, Sales, and Adding Value to the Business Relationship.
For additional information subscribe to the PondBuilder Blog www.pondbuilder.com
Green Hectares Rural Tech Factsheet – Visual IdentityGreen Hectares
The factsheet designed to accompany the visual identity presentation. Green Hectares offers this content as part of an initiative to enable rural communities with technology.
Introduction to export marketing. Tips for developing your marketing message, touchpoints to reach buyers and a toolbox of resources to get your message across.
This presentation aimed at small businesses and entrepreneurs talks about how to be strategic with marketing. There are several bonus slides discussing how to use social media at the end of the presentation.
This is a presentation delivered to Clonmel Chamber on January 20th 2011 by Emma Lacy, Ace Marketing.
Emma can be contacted by email: emmalacy@eircom.net
This is a presentation delivered by Emma Lacy, Ace Marketing to Clonmel Chamber on January 20th 2011 at the Clonmel Park Hotel.
Emma can be contacted by email: emma;
Speed Wins: Launching new products and services. pptxPeter Eales
Learn how to get your products and services to market on time to enhance your range of services. Peter Eales gives practical examples and case studies for a range of businesses across all sectors, showing how to use product management for business growth. This session is a presentation for people in marketing and business owners. It shows how to work with customers and suppliers to test ideas, products and services using prototypes, MVPs (Minimum Viable Products which are like prototypes), and methods to save wasted time and cost. Peter shows the importance of good project management and how to adjust plans and tactics up to and after launch. It was originally a presentation given to 2014 to marketers and business owners.
Peter Eales is MD of o i solutions ltd and Marketing Manager at Hixsons Ltd. He is a CIM chartered marketer, CIM and IDM Fellow and ex regional chair, and Dorset CIM Vice Chair. A Dorset Community Foundation Board Member and Dorset Business Angels GM and Director. Previously a plc director and experienced product manager across the UK and Europe.
PondBuilder put together a few slides sharing ways their Distributors of pond supplies can connect to their ideal customers, Landscape Contractors.
Key Strategies revolve around Marketing, Sales, and Adding Value to the Business Relationship.
For additional information subscribe to the PondBuilder Blog www.pondbuilder.com
Green Hectares Rural Tech Factsheet – Visual IdentityGreen Hectares
The factsheet designed to accompany the visual identity presentation. Green Hectares offers this content as part of an initiative to enable rural communities with technology.
Introduction to export marketing. Tips for developing your marketing message, touchpoints to reach buyers and a toolbox of resources to get your message across.
This presentation aimed at small businesses and entrepreneurs talks about how to be strategic with marketing. There are several bonus slides discussing how to use social media at the end of the presentation.
This is a presentation delivered to Clonmel Chamber on January 20th 2011 by Emma Lacy, Ace Marketing.
Emma can be contacted by email: emmalacy@eircom.net
This is a presentation delivered by Emma Lacy, Ace Marketing to Clonmel Chamber on January 20th 2011 at the Clonmel Park Hotel.
Emma can be contacted by email: emma;
Speed Wins: Launching new products and services. pptxPeter Eales
Learn how to get your products and services to market on time to enhance your range of services. Peter Eales gives practical examples and case studies for a range of businesses across all sectors, showing how to use product management for business growth. This session is a presentation for people in marketing and business owners. It shows how to work with customers and suppliers to test ideas, products and services using prototypes, MVPs (Minimum Viable Products which are like prototypes), and methods to save wasted time and cost. Peter shows the importance of good project management and how to adjust plans and tactics up to and after launch. It was originally a presentation given to 2014 to marketers and business owners.
Peter Eales is MD of o i solutions ltd and Marketing Manager at Hixsons Ltd. He is a CIM chartered marketer, CIM and IDM Fellow and ex regional chair, and Dorset CIM Vice Chair. A Dorset Community Foundation Board Member and Dorset Business Angels GM and Director. Previously a plc director and experienced product manager across the UK and Europe.
1. Cost-Effective Websites and Brochures (How to actively promote your new business) Neal Edlin – West Street Design www.weststreetdesign.co.uk
2. Different Types of Marketing for New Businesses Telesales / Cold calling Newspapers Networking PR Printed Brochures / Leaflets Websites Email Marketing Social Media Videos Direct Mail
3. Important factors to consider for your marketing strategy Age Group of Audience / Demographic Business or Consumer Client Timescale Effectiveness of Options – which is right? Budget
40. Other considerations: Weigh up quantity vs. print run types Paper Weights and textures Finishes to ensure you stand out ‘A’ sizes are always more cost-effective CMYK vs. RGB Layout and Imagery Spelling and Grammar (!) Consider usage: leave / send / show Branding consistency Quality vs. Low Cost printers ALWAYS BE A PRINTING TART.
41. Thank you for taking part in this workshop West Street Design offer various entry-level packages for small or start-up businesses. If you require any further information there is a leaflet and an entry-level information sheet, available at the end of this workshop which you are welcome to take with you for future reference. Thank you. Neal Edlin 01964 543818 / 07713 784902 www.weststreetdesign.co.uk neal@weststreetdesign.co.uk