WebMarketers
Create an Unfair Advantage
Choosing WebMarketers means getting a personalized
experience. You’ll have a dedicated team member to
work with, someone who’s passionate about what you
do and committed to delivering you ROI (along with a
smile and a cup of coffee when you drop by our office).
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Meet WebMarketers | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Meet
WebMarketers
Google Partner &
Facebook Partner
We build websites, content, and marketing
campaigns around the fundamental
principle that people want to buy – they
just don’t want to be sold to.
All-star team of marketing pros, each with
their own fields of expertise.
Years of experience in web design and
development, SEO, PPC, social media and
content marketing
Our Team
We’ve assembled an all-star team of marketing pros, each with their own fields of
expertise.
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Think you would fit in?
Contact us!
Contact us or check out our current
job offers and join the team.
Meet WebMarketers | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Get the help you
need from a
Google Partner
LEAD
GENERATION
BUSINESS
CALLS
CRM
INTEGRATIONS
CROSS-
DEVICE
APP
DOWNLOADS
SHOWROOM
VISITS
SITE
TRAFFIC
USER
ENGAGEMENT
Many Google Partners have market knowledge
and have served people like you.
Google Partners follow Google’s advertising
best practices and are AdWords certified.
Google Partners have proven their ability to
help businesses like yours succeed online.
Digital Marketing
The marketing of products or services using digital channels to reach
consumers.
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We create high-quality engaging content
and put it in front of the people most
likely to purchase, often times in the form
of paid advertising, and attracting them to
your website.
Consumer behavior
is changing
1 | Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Control/Convenience
24/7 access to information
Options/Informed & Aware
Can consider more options in a shorter
amount of time
High Expectations
Extraordinary is the new ordinary
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Your current business
model is being
challenged
22.4average number of resources
checked prior to making a
buying commitment
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What we should be
thinking about as
marketers
How do you ensure you are there
when people are looking for you?
How can you provide immediate
information digitally?
How can you use search to grow
your business?
What is your mobile experience?
Customer Match Remarketing Demographics
Target your high value
existing clients
Target people who’ve been
to your website
Bid more for people who match
your typical customer profile
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Connect with the right person
Customer Match, Remarketing, Demographics
Source: eMarketer 2015 - via US Census
TV Radio
Print
Digital Other
0:00
1:00
2:00
3:00
4:00
5:00
6:00
2011
2015
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Data suggests that most growth will come from
Digital platforms...
M
D
D
M
D: Digital
M: Mobile
1 | Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Mass marketing is dead
Users rarely make buying
decisions off of the first ad.
Instead, find a niche target market
and strategically offer them quality
content on multiple occasions
through different channels to
create strong brand resonance.
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Remarketing
Target people who have been
on your site before
Why?
People rarely convert on their first visit
How?
Put a tag on site
Set up creative & campaigns
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Customer match
Target customers
that you know
Exclude current
customers to only
reach new customers
Reach users similar
to your customers
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...so it’s time for your business to adapt
Responsive Web Design
Ensuring your website is built for the customer and their preferred device
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Understanding what engages a user and
strategically implementing functionality
that encourages interaction is key to
demonstrating & selling your unique
products & services.
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Computers enabled a path to purchase
for consumers, on their own terms
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
But then,
mobile phones
hit the market
1Google analytics data, US, Q1 2016.
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
More than half
of all web traffic
is now coming
from smartphones
and tablets
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Consumers gained a new sense of ownership
across their multiple devices
Purchased product via
direct website visit
Started with a
mobile search
HEALTH CONSUMERS WANT AN EASY EXPERIENCE
Consumers
want an easy
experience
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Easy = Happy
Customers
of consumers switch if a mobile site
or app doesn’t make it easy to find
what they’re looking for
77%
Multi-screen is
the default for
researchers
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of researches are
multi-screen.
80%
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of shoppers
look for more information on
their phone after seeing an ad
42%
Average % total revenue
contributed/influenced by mobile
Average % mobile
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Queries Traffic Leads Transactions
Mobile generates almost half of revenues
for leaders
22%
49%
23%
47%
14%
48%
5%
39%
Revenue
+3x
14%
42%
mobile laggards mobile leaders
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
The new reality
Digital drives offline
sales
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Great website design typically has...
1
2
3
4
5
Attractive, consistent graphics
Simple navigation
Clear points of contact
Well-written, readable text
Useful tools
A website is the #1 clicked
element on Google listings
1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
Think mobile-first
Develop creative assets
specifically for mobile to drive
higher performance and return
on ad spend.
A mobile-friendly website
is no longer an option - it’s a
necessity. Create a ‘snackable’,
easy-to-navigate mobile
experience, leaving the heavy
reading for your desktop site.
Use location and device clues
to provide users with relevant and
timely messages that drive them
to convert in-store.
1 2 3
Search Engine Marketing
SEM is the process of gaining website traffic by purchasing ads on search
engines.
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While longer term marketing strategies
build traction, we can fill the gap with paid
search ads. There is no other marketing
channel that can target users at the exact
moment they are searching for your
products & services.
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Today’s consumers have altered paths to purchase
in the services industry
Immediacy
of action
Acting on any stimulus,
whenever we’re motivated to
Higher
expectations
For relevance and for
frictionless experiences
Unscripted
decisions
People are more loyal to the
need in the moment vs. a brand
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49% of searchers are on their phone
used a Search Engine went to a website sought a word-of-mouth
Recommendation
used a ratings and
reviews website
61% 66% 66% 15%
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...locally relevant queries are more popular than ever.
“AC Repair Near Me”, search trend since 2013.
What-to-do
moments
Can-I-afford-it
moments
I-could-use-help
moments
Who-can-I-trust
moments
Share-the-results
moments
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Search Micro-Moments
Match your targeting to the buying stage your prospective customer is
in.
How should I
remodel?
Can I afford
it?
Who can I
trust?
Kitchen design
Bathroom ideas
Modern kitchen
Basement remodel
Garage doors
Kitchen cabinets
Painting kitchen cabinets
Custom cabinets
Cabinet refacing
Replacement cabinet doors
Cabinet makers
Cabinet installation
Cabinet painters
Main Street Cabinets
Cabinet maker reviews
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Choose the right keywords
1 | 2 | 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10
For local and beyond
Create ads that target local customers
and different ads for a wider audience
Connect to Google My Business to
show address info with ads
Try callout extensions to highlight
special offers
Track conversions, including phone calls
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Use Ad Extensions
to stand out
11
different
Ad Extensions
available
30%
boost
in CTR
Be present to drive discovery
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3X
more likely to be engaged
in top positions
1 | 2 | 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10
Connect with the right person
via Display Network, Remarketing, Demographics
Display
Network
After the search is over,
show ads where people
consume content.
Remarketing
Target people who’ve
been to your website
Demographics
Bid more for people
who match your typical
customer profile
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Target the right users in the right context
Location
Focus your advertising
on the areas where you’ll
find the right customers:
ability to hone in on
markets based on region,
city, or postal code
Audience
Reach users interested
in your product or
service based on custom
affinities, remarketing,
similar audiences,
or customer match
Content
Place ads on videos
related to your keyword
theme or topic
Day parts
Schedule ads or modify
bids based on time of day
or day of week
Content Marketing
Online storytelling through strategically placed video, photography, graphics, verbiage,
and more
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The creation and sharing of online
material (such as videos, blogs, and
social media posts) that is intended to
stimulate interest in your products or
services.
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Search and video
are an indispensable
part of today’s
customer journey
1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10
Achieve greater lift
and brand recall while
doing search + video
lift in:
Landing page visits
Expressions of interest
Key performance indicators
53%
Source: Google internal data
Average Time Spent Per Day
(hours:mins)
1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10
Online viewership has
exploded over the last
few years
2012 2016
TV
4:38
4:10
4:03 5:45
Online
Video
TV Online
Video
1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10
TrueView Video Ads
5B+
videos are watched on Youtube
every single day.
1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10
Think beyond search
Leverage video and image content to tell a better
story about yourself and your business.
Distribute your content on social media
platforms like Facebook for greater reach.
1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10
Build awareness and understanding of your brand
through digital video
Think beyond just entertaining
video - build content that educates
and informs your consumer.
Increment the reach of your
brand awareness through the
scale of YouTube.
Leverage the existing trusted
reputation of YouTube
personalities who have already
built a community of subscribers,
and are willing to partner with
brands they align with.
1 2 3
Social Media
Gaining traffic or attention through social media sites.
1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
Social Media Marketing allows us to
target users based on interests, recent
internet activity, and demographics; and
continuously engage them through
strategic interactions in hope we can
create brand recognition and resonance.
Visual content is key
1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
40X
Visual content is 40 times more likely to
get shared on social media than any
other content
1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
Facebook vs. Everybody
In 2015 Facebook influenced
52% of consumers’ online and
offline purchases
50M small businesses use
Facebook Pages to connect
with customers. 3M of those
businesses pay for
advertising.
75% of male internet users are
on Facebook as well as 83%
of female internet users
%
1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
The rest of them
still hold their own
32% of Canadian & American
internet users have an Instagram
account,
31% of Canadian & American
internet users have a Pinterest
account,
29% of Canadian & American
internet users have a LinkedIn
account,
and 24% of Canadian & American
internet users still have a Twitter
account.
HEALTH CONSUMERS WANT AN EASY EXPERIENCE
Consumers make
buying commitments
to brands they know
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Find common ground
with your customer
of web users look towards social media
when making a purchase.
46%
1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
Be active on social media, the value of one
customer is worth far more than just their initial
purchase
Understand what engages your
target audience and share
resonating content on the social
platform they chose to adopt.
Target your ideal users based on
their interests, previous internet
activity, and demographics.
Provide them with high-quality
content in the form of paid ads.
Customers are hard to find so keep
them engaged on an ongoing basis,
encourage them to interact with
your brand, and give them a reason
to share.
1 2 3
Search Engine Optimization
Accommodating search engine standards when building and optimizing your
website.
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It is fair to say that when it comes to the
internet, Google rules all. Companies can
put tons of effort into brand recognition,
but users will still turn to Google search
over directly entering your URL into the
browser.
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How do I get on
the first page of
Google Search?
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People are searching in a variety of
new and different ways
15% of searches each day
on Google have never been
asked before.
Google Search I’m Feeling Lucky
Coffee near me
Gym near me
Dentist near me
Hospital near me
2011 2012 2013 2014 2015 2016
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Mobile search enable consumers to act
immediately
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Local matters
Billions
of local searches are
conducted each month
34x
increase in Google
search interest for “near me”
in the last four years
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
The impact of local search is felt
online and offline
85% of all transactions
are still happening in
a local store
3 in 4 people who conduct
a local search on their
smartphone visit a related
business within 24 hours
More than a
quarter of those searches
result in a purchase
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Complete your
business listing
Be found on:
Google Maps
Google Search
Google Assistant
Google My Business
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Make yourself easy to find
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Connect on Google Maps
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Keep your info current
so people can find you
Your business information is
what customers see first
40% of local business
searches want to find
hours of operation.
Your address, hours,
and other business info is
what customers look for.
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Bring your business
to life with photos
Turn snapshots into sales
Businesses with photos
get 42% more requests
for directions.
Add unique photos of
your products, store, team
members and more.
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Make it easier for
customers to reach you
Searchers using mobile
devices can call you with the
click of one button.
Include your phone number
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Be there when
customers need help
Build brand loyalty by responding
to online reviews, even the bad ones.
Be notified when customers
write reviews.
Reply with your point-of-view,
solutions to problems, answers
to questions, or just say thanks.
Engage with online reviewers
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Manage reviews
82%
of online searchers say
reviews are important
when choosing a service
business
1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10
Be present in each moment when consumers
are making buying decisions
Understand the most-often
asked questions about your
category and brand, and
build useful content that
addresses them.
Grow your share of consumer
intent through search to
shape brand preference
and purchase decisions.
Make it easy
for consumers to find you.
1 2 3
Business & Email Automation
Technology-enabled automation of business processes &
transactions.
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Alleviate the need to manually onboard
and manage customers and emails by
semi-automating transactional processes
to reduce man-hours and ensure every
experience is consistent, thorough, and
error free.
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
Welcoming a prospect
320%
more revenue is attributed
to welcome emails than
any other email.
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
Selling to a prospect
138%
Consumers spend 138%
more on products
marketed by email.
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
When the lines of
communication open …
The largest share of the digital
marketers’ wallet in 2018 goes towards
email marketing strategies
This makes a lot of sense given email’s
consistently highly-rated ROI – a $40
return on every $1 spent.
… keep them open
Retention is
more efficient
than acquisition
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
Existing Customer
New Customer
60% - 70%
5% - 20%
Probability of selling to a customer
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
Manage your customer
relationships
29%CRM applications help increase
sales by up to 29%
As well as sales productivity by
up to 34%
34%
And sales forecast accuracy by
42%
42%
1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10
Figure out what works and automate where you
can
Automation saves time
and resources by
streamlining a number of
processes
Automation ensures your
customer experience is
quality assured
Welcome your leads, keep
them engaged, and take
advantage of targeted
sales opportunities
1 2 3
Analytics & Reporting
Understanding how customers are interacting with your marketing and technologies.
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The process of organizing data into
informational summaries in order to
monitor how different areas of a business
are performing, which can be used to
better understand and improve business
performance.
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Digital brought clarity and confidence to
advertisement investments
ACCURACY
TRADITIONAL ADVERTISING DIGITAL ADVERTISING
Less
accurate
For the first time, ROI could
be confidently measured
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
The customer journey has evolved
Measure across
channels
Measure across
screens
Don’t forget mobile
phone calls
1 2 3
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Measure across screens
40%of people who research
on a smartphone go on
to purchase on a desktop
Engagement + Discovery
Completing transactions
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Measure across
channels
Measure how digital influences
offline behaviors
When using mobile search to help
make a decision:
57% of people
are more likely to visit a store
39% of people
are more likely to call a business
51% of people
are more likely to make a purchase
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Don’t forget to measure
mobile phone calls
73Bcalls to businesses will be
generated by mobile search
in 2018
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Do you know what
happens after a user
clicks through to
your site?
User completes a search
User views your ad
User clicks on your ad
User arrives on your website
For many, whether or not the user takes
action from the website is unknown
?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Measure conversions
Cross-device
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Through conversion tracking, you can measure a
wide variety of interactions
Leads
Brand
perception
Newsletter
sign-ups
In-store
conversions
Pages visited
App
downloads
Phone calls
In-app
purchases
Users
reached
Converted
leads
Cross-device
activity
Videos
played
Online
purchases
Post-returns
conversions
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Track all conversions from all channels
Leads on your site
Calls
Visits to your showroom
CRM data
Tuesday
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Chances are, your average purchase process
looks like this
Sunday
Searched “best tropical vacations”
during your commute and decided
Bahamas was the perfect
destination.
Searched “bed and breakfast Bahamas”
to find lodging for your trip. Paradise Bay
Bahamas seemed like the best option.
Monday Wednesday Thursday Friday Saturday
While checking the news online, a display ad
for the Paradise Bay Bahamas caught your
eye, so you clicked to scope it out further.
Over lunch, you searched “Paradise Bay
Bahamas reservation 10/1-10/10” to
confirm availability for your trip. It was
open, so you booked!
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Attribution helps you connect these dots
“best tropical
vacations”
Sunday AM
“bed and breakfast
Bahamas”
Tuesday AM
Viewed Paradise
Bay Bahamas
display ad
Wednesday PM
“Paradise Bay
Bahamas
reservation
10/1-10/10”
Friday AM
Booked
reservation!
Friday AM
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
See what’s working
with reports
● How do searchers find you?
● How do they interact with your listing?
● Are they calling, requesting directions,
and visiting your website?
● Where do customers come from?
● What weekdays have the most activity?
Understand how your website
drives business
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Let the numbers
tell you how happy
your customers really
are
Leverage your account data and Google’s
machine learning capabilities to determine
which user touchpoints are most influential
Assign fractional credit based on the actual
contribution of each channel across
the user path
Learn and adjust over time, based on
performance
These factors lead to increased user satisfaction
and higher conversions
Design and
Functionality
Speed and
Performance
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Speed thrills, friction kills
of customers will abandon
a site that takes over 3
seconds to load
of smartphone users will
immediately switch to another
site or app if it’s too clumsy
or slow
dissatisfied visitors will never
return to a website where
problems have occurred
1 in 5
29%53%
Impact of a 1 second
delay in load time
Decrease in
conversion
rate
3.5%
of smartphone users have screamed at,
cursed at, or thrown their phones when
pages take too long to load
38%Decrease in
page views
9.4%
Increase in
bounce rate
8.3%
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Perception vs Reality
Your Experience
A Cached Site
Connected to WiFi
A 4G-LTE Connection
Your Customers’ Experience
First-time viewing
Not on WiFi
A 3G Connection
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
3 tools to analyze mobile sites
Marketing focus on mSpeed
Uses real load time data from
WebpageTest.org
Test My Site
testmysite.thinkwithgoogle.com
Score-based diagnosis tool
Evaluates mSite Performance
along with PWA and general
best practices
Lighthouse
Chrome Extension
Detailed view into site components
Displays each element of page load
in order
Chrome Dev Tools
Available in Chrome Browser
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Key Takeaways
What are you doing today that reaffirms your success tomorrow?
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways
WebMarketers is all about identifying and
executing on the right strategies to make
you the most money from your marketing
efforts. We’ll work to align our services
with your vision and goals to achieve
success.
You get back what you put in …
With a focus on conversions and user
experience, you can feel confident
that your marketing dollars will result
in quality leads and/or sales.
Invest in a website that
works
Leverage paid search ads to target
high-quality search traffic who are
immediately shopping around for
products and services like yours.
Find customers who are
shopping now
Invest in high-quality content that sets
you apart from your competition and
gives users a reason to visit your
website.
Create content that
users will stop to look at
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways
... and your investment will go a long way …
Leverage the rich-media capabilities
of social media to target new users
while also engaging existing
customers who are most likely to
repurchase.
Find new users and
keep existing ones
engaged
Don’t just build a website, build for
Google. Make sure you accommodate
Google’s website standards and use
their tools so customers can find you.
Own a nice piece of
Google search real-
estate
Increase sales by identifying high
performing sales and transaction
processes and automating them for
quality control and assurance.
Automate your
processes for a better
experience
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways
... with WebMarketers
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
Unlike traditional marketing, you can
track the performance of all your
digital efforts in real-time to ensure
you remain ROI positive.
Make calculated
decisions that are likely
to work
✓
✓
✓
✓
✓ Responsive Website Design & Development
Search Engine Marketing
Content Marketing
Social Media Marketing
Search Engine Optimization
Business & Email Automation
Analytics & Reporting
✓
✓
Grow your business
with WebMarketers

WebMarketers - Digital Marketing | Google Partners Connect March 13

  • 1.
    WebMarketers Create an UnfairAdvantage Choosing WebMarketers means getting a personalized experience. You’ll have a dedicated team member to work with, someone who’s passionate about what you do and committed to delivering you ROI (along with a smile and a cup of coffee when you drop by our office). Meet WebMarketers | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
  • 2.
    Meet WebMarketers |2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Meet WebMarketers Google Partner & Facebook Partner We build websites, content, and marketing campaigns around the fundamental principle that people want to buy – they just don’t want to be sold to. All-star team of marketing pros, each with their own fields of expertise. Years of experience in web design and development, SEO, PPC, social media and content marketing
  • 3.
    Our Team We’ve assembledan all-star team of marketing pros, each with their own fields of expertise. Meet WebMarketers | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Think you would fit in? Contact us! Contact us or check out our current job offers and join the team.
  • 4.
    Meet WebMarketers |2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Get the help you need from a Google Partner LEAD GENERATION BUSINESS CALLS CRM INTEGRATIONS CROSS- DEVICE APP DOWNLOADS SHOWROOM VISITS SITE TRAFFIC USER ENGAGEMENT Many Google Partners have market knowledge and have served people like you. Google Partners follow Google’s advertising best practices and are AdWords certified. Google Partners have proven their ability to help businesses like yours succeed online.
  • 5.
    Digital Marketing The marketingof products or services using digital channels to reach consumers. 1 | Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 We create high-quality engaging content and put it in front of the people most likely to purchase, often times in the form of paid advertising, and attracting them to your website.
  • 6.
    Consumer behavior is changing 1| Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Control/Convenience 24/7 access to information Options/Informed & Aware Can consider more options in a shorter amount of time High Expectations Extraordinary is the new ordinary
  • 7.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Your current business model is being challenged 22.4average number of resources checked prior to making a buying commitment
  • 8.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 What we should be thinking about as marketers How do you ensure you are there when people are looking for you? How can you provide immediate information digitally? How can you use search to grow your business? What is your mobile experience?
  • 9.
    Customer Match RemarketingDemographics Target your high value existing clients Target people who’ve been to your website Bid more for people who match your typical customer profile 1 | Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Connect with the right person Customer Match, Remarketing, Demographics
  • 10.
    Source: eMarketer 2015- via US Census TV Radio Print Digital Other 0:00 1:00 2:00 3:00 4:00 5:00 6:00 2011 2015 1 | Digital Marketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Data suggests that most growth will come from Digital platforms... M D D M D: Digital M: Mobile
  • 11.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Mass marketing is dead Users rarely make buying decisions off of the first ad. Instead, find a niche target market and strategically offer them quality content on multiple occasions through different channels to create strong brand resonance.
  • 12.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Remarketing Target people who have been on your site before Why? People rarely convert on their first visit How? Put a tag on site Set up creative & campaigns
  • 13.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Customer match Target customers that you know Exclude current customers to only reach new customers Reach users similar to your customers
  • 14.
    1 | DigitalMarketing | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 ...so it’s time for your business to adapt
  • 15.
    Responsive Web Design Ensuringyour website is built for the customer and their preferred device 1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Understanding what engages a user and strategically implementing functionality that encourages interaction is key to demonstrating & selling your unique products & services.
  • 16.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Computers enabled a path to purchase for consumers, on their own terms
  • 17.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 But then, mobile phones hit the market
  • 18.
    1Google analytics data,US, Q1 2016. 1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 More than half of all web traffic is now coming from smartphones and tablets
  • 19.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Consumers gained a new sense of ownership across their multiple devices Purchased product via direct website visit Started with a mobile search
  • 20.
    HEALTH CONSUMERS WANTAN EASY EXPERIENCE Consumers want an easy experience 1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10
  • 21.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Easy = Happy Customers of consumers switch if a mobile site or app doesn’t make it easy to find what they’re looking for 77%
  • 22.
    Multi-screen is the defaultfor researchers 1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 of researches are multi-screen. 80%
  • 23.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 of shoppers look for more information on their phone after seeing an ad 42%
  • 24.
    Average % totalrevenue contributed/influenced by mobile Average % mobile 1 | 2 | Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Queries Traffic Leads Transactions Mobile generates almost half of revenues for leaders 22% 49% 23% 47% 14% 48% 5% 39% Revenue +3x 14% 42% mobile laggards mobile leaders
  • 25.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 The new reality Digital drives offline sales
  • 26.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Great website design typically has... 1 2 3 4 5 Attractive, consistent graphics Simple navigation Clear points of contact Well-written, readable text Useful tools A website is the #1 clicked element on Google listings
  • 27.
    1 | 2| Responsive Web Design | 4 | 5 | 6 | 7 | 8 | 9 | 10 Think mobile-first Develop creative assets specifically for mobile to drive higher performance and return on ad spend. A mobile-friendly website is no longer an option - it’s a necessity. Create a ‘snackable’, easy-to-navigate mobile experience, leaving the heavy reading for your desktop site. Use location and device clues to provide users with relevant and timely messages that drive them to convert in-store. 1 2 3
  • 28.
    Search Engine Marketing SEMis the process of gaining website traffic by purchasing ads on search engines. 1 | 2 | 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 While longer term marketing strategies build traction, we can fill the gap with paid search ads. There is no other marketing channel that can target users at the exact moment they are searching for your products & services.
  • 29.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Today’s consumers have altered paths to purchase in the services industry Immediacy of action Acting on any stimulus, whenever we’re motivated to Higher expectations For relevance and for frictionless experiences Unscripted decisions People are more loyal to the need in the moment vs. a brand
  • 30.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 49% of searchers are on their phone used a Search Engine went to a website sought a word-of-mouth Recommendation used a ratings and reviews website 61% 66% 66% 15%
  • 31.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 ...locally relevant queries are more popular than ever. “AC Repair Near Me”, search trend since 2013.
  • 32.
    What-to-do moments Can-I-afford-it moments I-could-use-help moments Who-can-I-trust moments Share-the-results moments 1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Search Micro-Moments Match your targeting to the buying stage your prospective customer is in.
  • 33.
    How should I remodel? CanI afford it? Who can I trust? Kitchen design Bathroom ideas Modern kitchen Basement remodel Garage doors Kitchen cabinets Painting kitchen cabinets Custom cabinets Cabinet refacing Replacement cabinet doors Cabinet makers Cabinet installation Cabinet painters Main Street Cabinets Cabinet maker reviews 1 | 2 | 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Choose the right keywords
  • 34.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 For local and beyond Create ads that target local customers and different ads for a wider audience Connect to Google My Business to show address info with ads Try callout extensions to highlight special offers Track conversions, including phone calls
  • 35.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Use Ad Extensions to stand out 11 different Ad Extensions available 30% boost in CTR
  • 36.
    Be present todrive discovery 1 | 2 | 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 3X more likely to be engaged in top positions
  • 37.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Connect with the right person via Display Network, Remarketing, Demographics Display Network After the search is over, show ads where people consume content. Remarketing Target people who’ve been to your website Demographics Bid more for people who match your typical customer profile
  • 38.
    1 | 2| 3 | Search Engine Marketing | 5 | 6 | 7 | 8 | 9 | 10 Target the right users in the right context Location Focus your advertising on the areas where you’ll find the right customers: ability to hone in on markets based on region, city, or postal code Audience Reach users interested in your product or service based on custom affinities, remarketing, similar audiences, or customer match Content Place ads on videos related to your keyword theme or topic Day parts Schedule ads or modify bids based on time of day or day of week
  • 39.
    Content Marketing Online storytellingthrough strategically placed video, photography, graphics, verbiage, and more 1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 The creation and sharing of online material (such as videos, blogs, and social media posts) that is intended to stimulate interest in your products or services.
  • 40.
    1 | 2| 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 Search and video are an indispensable part of today’s customer journey
  • 41.
    1 | 2| 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 Achieve greater lift and brand recall while doing search + video lift in: Landing page visits Expressions of interest Key performance indicators 53% Source: Google internal data
  • 42.
    Average Time SpentPer Day (hours:mins) 1 | 2 | 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 Online viewership has exploded over the last few years 2012 2016 TV 4:38 4:10 4:03 5:45 Online Video TV Online Video
  • 43.
    1 | 2| 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 TrueView Video Ads 5B+ videos are watched on Youtube every single day.
  • 44.
    1 | 2| 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 Think beyond search Leverage video and image content to tell a better story about yourself and your business. Distribute your content on social media platforms like Facebook for greater reach.
  • 45.
    1 | 2| 3 | 4 | Content Marketing | 6 | 7 | 8 | 9 | 10 Build awareness and understanding of your brand through digital video Think beyond just entertaining video - build content that educates and informs your consumer. Increment the reach of your brand awareness through the scale of YouTube. Leverage the existing trusted reputation of YouTube personalities who have already built a community of subscribers, and are willing to partner with brands they align with. 1 2 3
  • 46.
    Social Media Gaining trafficor attention through social media sites. 1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 Social Media Marketing allows us to target users based on interests, recent internet activity, and demographics; and continuously engage them through strategic interactions in hope we can create brand recognition and resonance.
  • 47.
    Visual content iskey 1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 40X Visual content is 40 times more likely to get shared on social media than any other content
  • 48.
    1 | 2| 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 Facebook vs. Everybody In 2015 Facebook influenced 52% of consumers’ online and offline purchases 50M small businesses use Facebook Pages to connect with customers. 3M of those businesses pay for advertising. 75% of male internet users are on Facebook as well as 83% of female internet users %
  • 49.
    1 | 2| 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 The rest of them still hold their own 32% of Canadian & American internet users have an Instagram account, 31% of Canadian & American internet users have a Pinterest account, 29% of Canadian & American internet users have a LinkedIn account, and 24% of Canadian & American internet users still have a Twitter account.
  • 50.
    HEALTH CONSUMERS WANTAN EASY EXPERIENCE Consumers make buying commitments to brands they know 1 | 2 | 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10
  • 51.
    1 | 2| 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 Find common ground with your customer of web users look towards social media when making a purchase. 46%
  • 52.
    1 | 2| 3 | 4 | 5 | Social Media | 7 | 8 | 9 | 10 Be active on social media, the value of one customer is worth far more than just their initial purchase Understand what engages your target audience and share resonating content on the social platform they chose to adopt. Target your ideal users based on their interests, previous internet activity, and demographics. Provide them with high-quality content in the form of paid ads. Customers are hard to find so keep them engaged on an ongoing basis, encourage them to interact with your brand, and give them a reason to share. 1 2 3
  • 53.
    Search Engine Optimization Accommodatingsearch engine standards when building and optimizing your website. 1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 It is fair to say that when it comes to the internet, Google rules all. Companies can put tons of effort into brand recognition, but users will still turn to Google search over directly entering your URL into the browser.
  • 54.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 How do I get on the first page of Google Search?
  • 55.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 People are searching in a variety of new and different ways 15% of searches each day on Google have never been asked before. Google Search I’m Feeling Lucky
  • 56.
    Coffee near me Gymnear me Dentist near me Hospital near me 2011 2012 2013 2014 2015 2016 1 | 2 | 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Mobile search enable consumers to act immediately
  • 57.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Local matters Billions of local searches are conducted each month 34x increase in Google search interest for “near me” in the last four years
  • 58.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 The impact of local search is felt online and offline 85% of all transactions are still happening in a local store 3 in 4 people who conduct a local search on their smartphone visit a related business within 24 hours More than a quarter of those searches result in a purchase
  • 59.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Complete your business listing Be found on: Google Maps Google Search Google Assistant Google My Business
  • 60.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Make yourself easy to find
  • 61.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Connect on Google Maps
  • 62.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Keep your info current so people can find you Your business information is what customers see first 40% of local business searches want to find hours of operation. Your address, hours, and other business info is what customers look for.
  • 63.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Bring your business to life with photos Turn snapshots into sales Businesses with photos get 42% more requests for directions. Add unique photos of your products, store, team members and more.
  • 64.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Make it easier for customers to reach you Searchers using mobile devices can call you with the click of one button. Include your phone number
  • 65.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Be there when customers need help Build brand loyalty by responding to online reviews, even the bad ones. Be notified when customers write reviews. Reply with your point-of-view, solutions to problems, answers to questions, or just say thanks. Engage with online reviewers
  • 66.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Manage reviews 82% of online searchers say reviews are important when choosing a service business
  • 67.
    1 | 2| 3 | 4 | 5 | 6 | Search Engine Optimization | 8 | 9 | 10 Be present in each moment when consumers are making buying decisions Understand the most-often asked questions about your category and brand, and build useful content that addresses them. Grow your share of consumer intent through search to shape brand preference and purchase decisions. Make it easy for consumers to find you. 1 2 3
  • 68.
    Business & EmailAutomation Technology-enabled automation of business processes & transactions. 1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Alleviate the need to manually onboard and manage customers and emails by semi-automating transactional processes to reduce man-hours and ensure every experience is consistent, thorough, and error free.
  • 69.
    1 | 2| 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Welcoming a prospect 320% more revenue is attributed to welcome emails than any other email.
  • 70.
    1 | 2| 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Selling to a prospect 138% Consumers spend 138% more on products marketed by email.
  • 71.
    1 | 2| 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 When the lines of communication open … The largest share of the digital marketers’ wallet in 2018 goes towards email marketing strategies This makes a lot of sense given email’s consistently highly-rated ROI – a $40 return on every $1 spent. … keep them open
  • 72.
    Retention is more efficient thanacquisition 1 | 2 | 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Existing Customer New Customer 60% - 70% 5% - 20% Probability of selling to a customer
  • 73.
    1 | 2| 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Manage your customer relationships 29%CRM applications help increase sales by up to 29% As well as sales productivity by up to 34% 34% And sales forecast accuracy by 42% 42%
  • 74.
    1 | 2| 3 | 4 | 5 | 6 | 7 | Business & Email Automation | 9 | 10 Figure out what works and automate where you can Automation saves time and resources by streamlining a number of processes Automation ensures your customer experience is quality assured Welcome your leads, keep them engaged, and take advantage of targeted sales opportunities 1 2 3
  • 75.
    Analytics & Reporting Understandinghow customers are interacting with your marketing and technologies. 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 The process of organizing data into informational summaries in order to monitor how different areas of a business are performing, which can be used to better understand and improve business performance.
  • 76.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Digital brought clarity and confidence to advertisement investments ACCURACY TRADITIONAL ADVERTISING DIGITAL ADVERTISING Less accurate For the first time, ROI could be confidently measured
  • 77.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 The customer journey has evolved Measure across channels Measure across screens Don’t forget mobile phone calls 1 2 3
  • 78.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Measure across screens 40%of people who research on a smartphone go on to purchase on a desktop Engagement + Discovery Completing transactions
  • 79.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Measure across channels Measure how digital influences offline behaviors When using mobile search to help make a decision: 57% of people are more likely to visit a store 39% of people are more likely to call a business 51% of people are more likely to make a purchase
  • 80.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Don’t forget to measure mobile phone calls 73Bcalls to businesses will be generated by mobile search in 2018
  • 81.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Do you know what happens after a user clicks through to your site? User completes a search User views your ad User clicks on your ad User arrives on your website For many, whether or not the user takes action from the website is unknown ?
  • 82.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Measure conversions Cross-device
  • 83.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Through conversion tracking, you can measure a wide variety of interactions Leads Brand perception Newsletter sign-ups In-store conversions Pages visited App downloads Phone calls In-app purchases Users reached Converted leads Cross-device activity Videos played Online purchases Post-returns conversions
  • 84.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Track all conversions from all channels Leads on your site Calls Visits to your showroom CRM data
  • 85.
    Tuesday 1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Chances are, your average purchase process looks like this Sunday Searched “best tropical vacations” during your commute and decided Bahamas was the perfect destination. Searched “bed and breakfast Bahamas” to find lodging for your trip. Paradise Bay Bahamas seemed like the best option. Monday Wednesday Thursday Friday Saturday While checking the news online, a display ad for the Paradise Bay Bahamas caught your eye, so you clicked to scope it out further. Over lunch, you searched “Paradise Bay Bahamas reservation 10/1-10/10” to confirm availability for your trip. It was open, so you booked!
  • 86.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Attribution helps you connect these dots “best tropical vacations” Sunday AM “bed and breakfast Bahamas” Tuesday AM Viewed Paradise Bay Bahamas display ad Wednesday PM “Paradise Bay Bahamas reservation 10/1-10/10” Friday AM Booked reservation! Friday AM
  • 87.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 See what’s working with reports ● How do searchers find you? ● How do they interact with your listing? ● Are they calling, requesting directions, and visiting your website? ● Where do customers come from? ● What weekdays have the most activity? Understand how your website drives business
  • 88.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Let the numbers tell you how happy your customers really are Leverage your account data and Google’s machine learning capabilities to determine which user touchpoints are most influential Assign fractional credit based on the actual contribution of each channel across the user path Learn and adjust over time, based on performance
  • 89.
    These factors leadto increased user satisfaction and higher conversions Design and Functionality Speed and Performance 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
  • 90.
    1 | 2| 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Speed thrills, friction kills of customers will abandon a site that takes over 3 seconds to load of smartphone users will immediately switch to another site or app if it’s too clumsy or slow dissatisfied visitors will never return to a website where problems have occurred 1 in 5 29%53%
  • 91.
    Impact of a1 second delay in load time Decrease in conversion rate 3.5% of smartphone users have screamed at, cursed at, or thrown their phones when pages take too long to load 38%Decrease in page views 9.4% Increase in bounce rate 8.3% 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
  • 92.
    Perception vs Reality YourExperience A Cached Site Connected to WiFi A 4G-LTE Connection Your Customers’ Experience First-time viewing Not on WiFi A 3G Connection 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
  • 93.
    3 tools toanalyze mobile sites Marketing focus on mSpeed Uses real load time data from WebpageTest.org Test My Site testmysite.thinkwithgoogle.com Score-based diagnosis tool Evaluates mSite Performance along with PWA and general best practices Lighthouse Chrome Extension Detailed view into site components Displays each element of page load in order Chrome Dev Tools Available in Chrome Browser 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10
  • 94.
    Key Takeaways What areyou doing today that reaffirms your success tomorrow? 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways WebMarketers is all about identifying and executing on the right strategies to make you the most money from your marketing efforts. We’ll work to align our services with your vision and goals to achieve success.
  • 95.
    You get backwhat you put in … With a focus on conversions and user experience, you can feel confident that your marketing dollars will result in quality leads and/or sales. Invest in a website that works Leverage paid search ads to target high-quality search traffic who are immediately shopping around for products and services like yours. Find customers who are shopping now Invest in high-quality content that sets you apart from your competition and gives users a reason to visit your website. Create content that users will stop to look at 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways
  • 96.
    ... and yourinvestment will go a long way … Leverage the rich-media capabilities of social media to target new users while also engaging existing customers who are most likely to repurchase. Find new users and keep existing ones engaged Don’t just build a website, build for Google. Make sure you accommodate Google’s website standards and use their tools so customers can find you. Own a nice piece of Google search real- estate Increase sales by identifying high performing sales and transaction processes and automating them for quality control and assurance. Automate your processes for a better experience 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | Key Takeaways
  • 97.
    ... with WebMarketers 1| 2 | 3 | 4 | 5 | 6 | 7 | 8 | Analytics & Reporting | 10 Unlike traditional marketing, you can track the performance of all your digital efforts in real-time to ensure you remain ROI positive. Make calculated decisions that are likely to work ✓ ✓ ✓ ✓ ✓ Responsive Website Design & Development Search Engine Marketing Content Marketing Social Media Marketing Search Engine Optimization Business & Email Automation Analytics & Reporting ✓ ✓
  • 98.