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CONFIDENTIAL – DO NOT DISTRIBUTE 1
Enhanced Campaigns:
How to Make Them Work for You
Larry Kim
Founder & CTO, WordStream, Inc.
Amanda Sibley,
Global Marketing Relations Manager, HubSpot
June 6, 2013
Today’s Agenda
2
• User Context and Why it Matters
• Introducing Enhanced Campaigns for Search
• Case Study
• Questions & Answers
Take Part in Live Blogging on Twitter / Google+
• Include the hashtag #wordstream in your Twitter tweets,
Google+ status updates, etc.
3
Speaker Introductions
4
• Larry Kim
– Founder, CTO, WordStream, Inc.
– Been doing PPC & SEO for 10 Years!
– 5 Years ago, started WordStream!
– We’re the Provider of the AdWords Grader
and the 20 Minute PPC Work Week
• Amanda Sibley
– Global Marketing Manager at HubSpot
– Author of several eBooks on PPC, Social
Media, and Inbound Marketing
– Regular contributor to the HubSpot Blog
For the Love of Marketing
Amanda Sibley
Marketing Manager
HubSpot
@amandasibley
Let’s learn a little about you….
CONFIDENTIAL – DO NOT DISTRIBUTE 6
Live-Poll Question 1
Question: Have you actually upgraded one or more of your
campaigns to AdWords Enhanced Campaigns yet?
#wordstream
a) Yes!
b) Not yet.
7
Live-Poll Question 2
What do you think of the new AdWords Enhanced
Campaigns #wordstream
a) Love them. Way better than before.
b) Upset about loss of features like device targeting, etc.
c) Indifferent / No opinion yet.
8
Live-Poll Question 3
What do you value more for your business: Clicks from
Mobile Devices (excluding tablets) or Clicks from
Desktops/Notebooks? #wordstream
a) I value Mobile Clicks More
b) I value Desktop Clicks More
c) I value them the same
d) No opinion
9
3 Big Mobile Search Trends
1. Devices are Evolving Quickly!
2. Users are constantly switching between devices
3. New ways are needed to measure advertising effectiveness
This creates a lot of marketing challenges and opportunities!
10
Understanding User Context
• User Context
– Location
– Time
– Device
• Understanding
User Context =
Better ROI
• How is this
different?
CONFIDENTIAL – DO NOT DISTRIBUTE 11
AdWords Enhanced Campaigns
12
New Bid Management Tools
• Day Parting
• Location Bidding
• Mobile Bidding
Manage your bids across location, time and device —
all within a single campaign!!
CONFIDENTIAL – DO NOT DISTRIBUTE 13
Location, Time and Device Bid Management
• Campaign settings have options for location, ad
scheduling and device-based bid adjustments.
CONFIDENTIAL – DO NOT DISTRIBUTE 14
Location Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 15
Time Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 16
Device Based Bid Management
CONFIDENTIAL – DO NOT DISTRIBUTE 17
New Smarter Ads
• Scheduled extensions
• Enhanced sitelinks
• Customized messages on mobile location
CONFIDENTIAL – DO NOT DISTRIBUTE 18
Ads Become User Context-Aware
CONFIDENTIAL – DO NOT DISTRIBUTE 19
Ad Extensions Become More Powerful
CONFIDENTIAL – DO NOT DISTRIBUTE 20
Ad Extensions Become More Powerful
CONFIDENTIAL – DO NOT DISTRIBUTE 21
Advanced Reports for Measuring Mobile ROI
CONFIDENTIAL – DO NOT DISTRIBUTE 22
New Phone Call Conversion Type
CONFIDENTIAL – DO NOT DISTRIBUTE 23
Four key changes from enhanced campaigns
CONFIDENTIAL – DO NOT DISTRIBUTE 24
1. Campaigns will run across all devices
2. Tablet bidding strategies will be aligned with
desktop
3. Mobile bids will be adjusted at the campaign level
4. Mobile bids fully controlled by advertisers
Example 1: Vehicle Parts Supplier
• Huge Seller of Car Parts in
the USA
• How They Sell:
– Online Store
– National Call Center
CONFIDENTIAL – DO NOT DISTRIBUTE 25
Current Ad Performance
• Mobile CPA = $2.79, Desktop CPA = $1.95
• Conversions are ~17% mobile, ~75% desktop, ~7%
tablet
CONFIDENTIAL – DO NOT DISTRIBUTE 26
CONFIDENTIAL – DO NOT DISTRIBUTE 27
Mobile Ad Strategy
• Time: Does better during
business hours.
• Location: Most business
comes from 10 metro areas.
• Device: Display click to call ads
for mobile while call center is
open, push to website and
disable click to call ads when
call center is closed.
• Track: Calls over 3 minutes
indicate a conversion.
CONFIDENTIAL – DO NOT DISTRIBUTE 28
Example 2: Local Restaurant
• Time: Evenings and Weekends
do better.
• Location: Great in the city, OK
in the suburbs
• Smart Phone: Display click to
call ads and/or offers when
depending on user context.
• Track: Calls over 60 seconds
indicate a conversion.
CONFIDENTIAL – DO NOT DISTRIBUTE 29
Why I am so Excited for Enhanced Campaigns
CONFIDENTIAL – DO NOT DISTRIBUTE 30
Community Reaction
CONFIDENTIAL – DO NOT DISTRIBUTE 31
Summary
• Enhanced Campaigns
– Aligned with mobile world we live today
– More Power AND Simplicity
– Better ROI on Paid Search!
CONFIDENTIAL – DO NOT DISTRIBUTE 32
WordStream PPC Advisor
SaaS platform connects to
existing AdWords or Bing
accounts
Alert driven. New alerts
generated every week.
“Make it so”
20 minutes a week equals
PPC success!
$299/$499/$999/mo
Premiere Support (monthly
check-ins)
Struggling with PPC? Let our software do all the work!
CONFIDENTIAL – DO NOT DISTRIBUTE 33
Free Tools - AdWords Performance Grader
One of a kind, free performance
grader
Deep analysis in 8 key performance
areas
Compares businesses to industry
benchmarks
Provides actionable
recommendations
Biggest Insight: Big opportunities for
improvement
Provide your AdWords credentials
Instant Report Card – On Demand
CONFIDENTIAL – DO NOT DISTRIBUTE 34
Special Offer
• Are you interested in a live demo to see how
WordStream's PPC Advisor can help optimize
your paid search campaigns?
– Yes!
– No thanks
CONFIDENTIAL – DO NOT DISTRIBUTE 35
Your Questions
36
Thank you for attending WordStream and HubSpot’s webinar on
Enhanced Campaigns in AdWords. #wordstream
Don’t forget to sign up for a Free Trial of WordStream:
http://www.wordstream.com/ppc-free-trial
Grade Your AdWords Account Today
http://www.wordstream.com/google-adwords
Or contact us directly:
Larry Kim
lkim@wordstream.com
http://twitter.com/larrykim
Amanda Sibley
@amandasibley

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WordStream & HubSpot: How to Make Enhanced Campaigns Work for You [Webinar]

  • 1. CONFIDENTIAL – DO NOT DISTRIBUTE 1 Enhanced Campaigns: How to Make Them Work for You Larry Kim Founder & CTO, WordStream, Inc. Amanda Sibley, Global Marketing Relations Manager, HubSpot June 6, 2013
  • 2. Today’s Agenda 2 • User Context and Why it Matters • Introducing Enhanced Campaigns for Search • Case Study • Questions & Answers
  • 3. Take Part in Live Blogging on Twitter / Google+ • Include the hashtag #wordstream in your Twitter tweets, Google+ status updates, etc. 3
  • 4. Speaker Introductions 4 • Larry Kim – Founder, CTO, WordStream, Inc. – Been doing PPC & SEO for 10 Years! – 5 Years ago, started WordStream! – We’re the Provider of the AdWords Grader and the 20 Minute PPC Work Week • Amanda Sibley – Global Marketing Manager at HubSpot – Author of several eBooks on PPC, Social Media, and Inbound Marketing – Regular contributor to the HubSpot Blog
  • 5. For the Love of Marketing Amanda Sibley Marketing Manager HubSpot @amandasibley
  • 6. Let’s learn a little about you…. CONFIDENTIAL – DO NOT DISTRIBUTE 6
  • 7. Live-Poll Question 1 Question: Have you actually upgraded one or more of your campaigns to AdWords Enhanced Campaigns yet? #wordstream a) Yes! b) Not yet. 7
  • 8. Live-Poll Question 2 What do you think of the new AdWords Enhanced Campaigns #wordstream a) Love them. Way better than before. b) Upset about loss of features like device targeting, etc. c) Indifferent / No opinion yet. 8
  • 9. Live-Poll Question 3 What do you value more for your business: Clicks from Mobile Devices (excluding tablets) or Clicks from Desktops/Notebooks? #wordstream a) I value Mobile Clicks More b) I value Desktop Clicks More c) I value them the same d) No opinion 9
  • 10. 3 Big Mobile Search Trends 1. Devices are Evolving Quickly! 2. Users are constantly switching between devices 3. New ways are needed to measure advertising effectiveness This creates a lot of marketing challenges and opportunities! 10
  • 11. Understanding User Context • User Context – Location – Time – Device • Understanding User Context = Better ROI • How is this different? CONFIDENTIAL – DO NOT DISTRIBUTE 11
  • 13. New Bid Management Tools • Day Parting • Location Bidding • Mobile Bidding Manage your bids across location, time and device — all within a single campaign!! CONFIDENTIAL – DO NOT DISTRIBUTE 13
  • 14. Location, Time and Device Bid Management • Campaign settings have options for location, ad scheduling and device-based bid adjustments. CONFIDENTIAL – DO NOT DISTRIBUTE 14
  • 15. Location Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 15
  • 16. Time Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 16
  • 17. Device Based Bid Management CONFIDENTIAL – DO NOT DISTRIBUTE 17
  • 18. New Smarter Ads • Scheduled extensions • Enhanced sitelinks • Customized messages on mobile location CONFIDENTIAL – DO NOT DISTRIBUTE 18
  • 19. Ads Become User Context-Aware CONFIDENTIAL – DO NOT DISTRIBUTE 19
  • 20. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 20
  • 21. Ad Extensions Become More Powerful CONFIDENTIAL – DO NOT DISTRIBUTE 21
  • 22. Advanced Reports for Measuring Mobile ROI CONFIDENTIAL – DO NOT DISTRIBUTE 22
  • 23. New Phone Call Conversion Type CONFIDENTIAL – DO NOT DISTRIBUTE 23
  • 24. Four key changes from enhanced campaigns CONFIDENTIAL – DO NOT DISTRIBUTE 24 1. Campaigns will run across all devices 2. Tablet bidding strategies will be aligned with desktop 3. Mobile bids will be adjusted at the campaign level 4. Mobile bids fully controlled by advertisers
  • 25. Example 1: Vehicle Parts Supplier • Huge Seller of Car Parts in the USA • How They Sell: – Online Store – National Call Center CONFIDENTIAL – DO NOT DISTRIBUTE 25
  • 26. Current Ad Performance • Mobile CPA = $2.79, Desktop CPA = $1.95 • Conversions are ~17% mobile, ~75% desktop, ~7% tablet CONFIDENTIAL – DO NOT DISTRIBUTE 26
  • 27. CONFIDENTIAL – DO NOT DISTRIBUTE 27
  • 28. Mobile Ad Strategy • Time: Does better during business hours. • Location: Most business comes from 10 metro areas. • Device: Display click to call ads for mobile while call center is open, push to website and disable click to call ads when call center is closed. • Track: Calls over 3 minutes indicate a conversion. CONFIDENTIAL – DO NOT DISTRIBUTE 28
  • 29. Example 2: Local Restaurant • Time: Evenings and Weekends do better. • Location: Great in the city, OK in the suburbs • Smart Phone: Display click to call ads and/or offers when depending on user context. • Track: Calls over 60 seconds indicate a conversion. CONFIDENTIAL – DO NOT DISTRIBUTE 29
  • 30. Why I am so Excited for Enhanced Campaigns CONFIDENTIAL – DO NOT DISTRIBUTE 30
  • 31. Community Reaction CONFIDENTIAL – DO NOT DISTRIBUTE 31
  • 32. Summary • Enhanced Campaigns – Aligned with mobile world we live today – More Power AND Simplicity – Better ROI on Paid Search! CONFIDENTIAL – DO NOT DISTRIBUTE 32
  • 33. WordStream PPC Advisor SaaS platform connects to existing AdWords or Bing accounts Alert driven. New alerts generated every week. “Make it so” 20 minutes a week equals PPC success! $299/$499/$999/mo Premiere Support (monthly check-ins) Struggling with PPC? Let our software do all the work! CONFIDENTIAL – DO NOT DISTRIBUTE 33
  • 34. Free Tools - AdWords Performance Grader One of a kind, free performance grader Deep analysis in 8 key performance areas Compares businesses to industry benchmarks Provides actionable recommendations Biggest Insight: Big opportunities for improvement Provide your AdWords credentials Instant Report Card – On Demand CONFIDENTIAL – DO NOT DISTRIBUTE 34
  • 35. Special Offer • Are you interested in a live demo to see how WordStream's PPC Advisor can help optimize your paid search campaigns? – Yes! – No thanks CONFIDENTIAL – DO NOT DISTRIBUTE 35
  • 36. Your Questions 36 Thank you for attending WordStream and HubSpot’s webinar on Enhanced Campaigns in AdWords. #wordstream Don’t forget to sign up for a Free Trial of WordStream: http://www.wordstream.com/ppc-free-trial Grade Your AdWords Account Today http://www.wordstream.com/google-adwords Or contact us directly: Larry Kim lkim@wordstream.com http://twitter.com/larrykim Amanda Sibley @amandasibley