CloudApper For The Manufacturing Industry (Draft).pdf
Web Based Lease and Contract Management Solution
1. www.espire.com
CASE STUDIES
OPERATIONS | APPLICATION DEVELOPMENT | PRINT INDUSTRY
Web Based Lease and Contract Management Solution for the
Global Leader in Document Management Services.
The Client
The client is a well-known global document management
company, offering an unparalleled portfolio of document
technologies, services, software, supplies and document-
centric outsourcing. It is also known for its diverse printing
product line, multifunction systems, photo copiers, digital
production printing presses and related consulting services
and supplies.
Business Need
The client’s major business involves leasing of the
photocopying machines to its operators under various
contractual schemes. To automate this process, the client
needed an application that would manage the administration,
billing and updating of such contracts.
Initially, Espire developed and implemented a client-server
architecture-based contract management application
effectively at the client’s offices in Hong Kong, Singapore,
Malaysia and Thailand which communicates with Oracle
Database, Oracle Financials Distribution and CRM
applications.
This application integrates the information of the end
customers. Apart from providing a flexible user interface to set
up, it updates and monitors various types of contracts, and
invoicing for end customers.
As the application was extensively used across its various
offices, the client later opted to avail maintenance & support
services from Espire to meet its ever-changing requirements.
Over the years, owing to changes in the business scenario,
the client wanted the application in a more centralised
environment to enhance user interface and increase the
security and single sign-on facility.
Solution
According to the client’s need and our extensive & successful
engagement with them, Espire developed a value integrated
web-based version of the application using Oracle 11g/10gAS
at the client’s office in Philippines. This application is accessed
through a centralised authentication server placed at another
office in Singapore.
The cost benefits for other Operating Countries (OpCos):
Functionality/Features are shared across all other region
as it has a configurable visibility
If other OpCos want to opt for any similar functionality
then the cost is shared across multiple OpCos
No separate server maintenance required
For the client server, they had to install the application in
each machine. However, there is no requirement to install
software on each machine for the web based application.
Any new user can easily join after getting user access
and approval
Centralised DBA operations
With above features in placed, the manual intervention in
various other tasks is reduced and the need of hardware
infrastructure, DBA and system administrator is eliminated.
The following is the solution architecture design of the web
based application using Oracle Forms 10g, Reports 10g, Pro*C
and Oracle 11g:
Business Benefits
Reduces maintenance cost as the architecture of the
web-based application is in line with the architecture
of other oracle-based applications across all operating
companies.
Enables easy integration of other applications with the
web-based application
The web based application is used for lease agreement
as well as hire purchase agreement, without affecting the
business or data logic
