• The biggest multinational retailer.
• The second largest company in the world, with
over $400 billion in revenue and 2.1 million
associates.
BELIEFS AND
VALUES
Respect
for the
individual
Service To
Our
Customers
Striving
For
Excellence
:
Wal-Mart’s product mix- 45 percent consumables (food,
beauty, health items) whereas Target Corp’s product
mix- 20 percent consumables and 40 percent home and
apparel products.
Wal-Mart sells what you need to have as opposed to
what you want to have.
“I promise that
whenever I
come within 10
feet of a
customer, I will
look him in the
eye, greet him
and ask if I can
help him.”
Sam Walton
Saving people money so they
can live better.
Good Works Program
4 DIFFERENT STORES. 16 INTERNATIONAL MARKETS. +200 MILLION CUSTOMERS A WEEK.
SUPPLY CHAIN MANAGEMENT
The company is into Omni Channel Marketing: brick
and mortar stores+ online website+ a mobile app,
providing a seamless experience to the buyer.
Advertising
And
Campaigns
Positive
PR
Word
of
Mouth
Marketing
Communications Mix
Wal-Mart hit a few bumps in the road as it
entered the 21st century and critics protested
its entry into small communities.
1. A highly successful $4 2. Project Impact
generic drug campaign
3. Several environmental friendly initiatives
‘In today’s economy, nobody’s
committed to helping family
budgets go further than the
Wal-Mart. Wal-Mart saves the
average family about $3,100 a
year, no matter where they
shop.’
Wal-Mart is a success story because:
1) Committed to the business.
2) Shares profits with all its associates, and treat them
as partners.
3) Motivate its partners.
4) Communicate everything it possibly can to your
partners.
5) Appreciate everything the associates do for the
business.
6) Celebrate success.
7) Swim upstream.
8) Control expenses better than your competition.
9) Exceed customers’ expectations.
10) Listen to everyone in the company.
In a nutshell,
• This presentation is
created by AYUSHI
GUPTA, SRCC, University
of Delhi, during a
Marketing Internship
under Prof. SAMEER
MATHUR, IIM Lucknow.

Walmart

  • 2.
    • The biggestmultinational retailer. • The second largest company in the world, with over $400 billion in revenue and 2.1 million associates.
  • 3.
    BELIEFS AND VALUES Respect for the individual ServiceTo Our Customers Striving For Excellence
  • 6.
  • 7.
    Wal-Mart’s product mix-45 percent consumables (food, beauty, health items) whereas Target Corp’s product mix- 20 percent consumables and 40 percent home and apparel products. Wal-Mart sells what you need to have as opposed to what you want to have.
  • 8.
    “I promise that wheneverI come within 10 feet of a customer, I will look him in the eye, greet him and ask if I can help him.” Sam Walton
  • 10.
    Saving people moneyso they can live better. Good Works Program
  • 11.
    4 DIFFERENT STORES.16 INTERNATIONAL MARKETS. +200 MILLION CUSTOMERS A WEEK.
  • 13.
  • 14.
    The company isinto Omni Channel Marketing: brick and mortar stores+ online website+ a mobile app, providing a seamless experience to the buyer. Advertising And Campaigns Positive PR Word of Mouth Marketing Communications Mix
  • 17.
    Wal-Mart hit afew bumps in the road as it entered the 21st century and critics protested its entry into small communities.
  • 18.
    1. A highlysuccessful $4 2. Project Impact generic drug campaign 3. Several environmental friendly initiatives
  • 19.
    ‘In today’s economy,nobody’s committed to helping family budgets go further than the Wal-Mart. Wal-Mart saves the average family about $3,100 a year, no matter where they shop.’
  • 20.
    Wal-Mart is asuccess story because: 1) Committed to the business. 2) Shares profits with all its associates, and treat them as partners. 3) Motivate its partners. 4) Communicate everything it possibly can to your partners. 5) Appreciate everything the associates do for the business. 6) Celebrate success. 7) Swim upstream. 8) Control expenses better than your competition. 9) Exceed customers’ expectations. 10) Listen to everyone in the company. In a nutshell,
  • 21.
    • This presentationis created by AYUSHI GUPTA, SRCC, University of Delhi, during a Marketing Internship under Prof. SAMEER MATHUR, IIM Lucknow.