This document provides a guide for optimizing W-CDMA handover and call drop problems. It begins with an introduction and definitions of key performance indexes for handover and call drop. It then provides data analysis flows and optimization flows for different types of handovers including soft, hard, inter-RAT, HSDPA, and HSUPA handovers. It also includes analysis flows for optimizing call drop indexes using CDR and tracing data. The document concludes with frequently asked questions and analysis of common handover and call drop problems, along with appendices providing additional technical details.