The document discusses volunteer supported innovative library services under the Global Libraries program in Bulgaria. It provides data on the number of target libraries with and without volunteers in Lovech district and nationwide, showing that 30 out of 35 target libraries in Lovech district had volunteer support. Examples of innovative e-services implemented in various countries with volunteer participation are also described, such as e-employment, e-inclusion, e-education, e-society, and e-business services.

1. VOLUNTEER SUPPORTED INNOVATIVE
SERVICES UNDER THE GLOB@L
LIBRARIES – BULGARIA PROGRAM
KRASIMIRA KANEVA
Lovech, 15 - 16 May 2012

2. Target Libraries with Volunteer Participation
Lovech District For the country
Total number of target libraries – 35
Libraries with volunteers – 30
49%
Libraries without volunteers – 5 51%
 Krushuna, Letnitsa Municipality
 Borima, Troyan Municipality
 Ugarchin
Libraries without volunteers
 Brestnitsa, Yablanitsa Municipality
 Yablanitsa Libraries with volunteers

3. Volunteering in Target Libraries
in the Period July 2011 – March 2012
Number of volunteers Hours worked
512 7890
7641 64138
In the country Lovech district In the country Lovech district

4. Average Volunteer Work per Library by Municipality
in Lovech District
Number of volunteers Hours worked
45 1000
40 900
35 800
30 700
600
25 500
20 400
15 300
10 200
5 100
0 0
Troyan
Ugarchin
Apriltsi
Lovech
Teteven
Letnitsa
Lukovit

5. DEFINITIONS
Innovative Service Good Practice
 Responds to library users’ new
needs
 Applies a new approach/method in  A method or a practice
the implementation of traditional contributing to the
library activities achievement of high results
and customizable to other
 Provides access to new types of similar organizations
information, previously inaccessible
for library users or the community
 Attracts new users, previously
unserved by the library

6. INNOVATIVE e-SERVICES
e-Government e-Education /
Science
e-Employment e-Culture
e-Inclusion e-Society
e-Health e-Business

7. UKRAINE, e-Employment
BEREGINA PROJECT
In Katerinopol, volunteers study
the unemployment among
women victims of domestic
violence
Partners:
 Employment Office
 Business Development Association
 Media – radio, newspaper

8. ROMANIA, e-Inclusion
The librarian in Suceava
mobilizes teacher volunteers for
helping with the literacy of
children from the local
orphanage

9. UKRAINE, e-Inclusion
The book will protect you,
the computer will help you,
the library will comfort you!
The library in the town
of Nikolaev and the
Dialogue NGO conduct
a therapy session for
people challenged in
their daily lives
In Lviv, a volunteer
psychologist conducts
bibliotherapy for children
with behavioral problems

10. BULGARIA, e-Inclusion
The village of
Negovanovtsi, Vidin
district, implements the “Pass
on and Return” service for
information exchange
between elderly people and
young volunteers

11. BULGARIA, e-Inclusion
Sofia, training under the Glob@l
Libraries – Bulgaria Program of
hearing impaired young people.
Two of them will become
volunteers at Sredets Public
Chitalishte in Sofia

12. BULGARIA, e-Health
In the village of Trud, volunteers
from the local office of the
National Alliance for Work with
Volunteers and psychologists
organized a lecture on drugs and
alcohol prevention
Roman, lecture on the harm
of drugs, “Informed and
Healthy” Campaign

13. UKRAINE, e-Education
In Kirovgrad, Peace Corps
volunteers maintain the blog of
the American center and conduct
online research and training

14. ROMANIA, e-Education
In Vrancea, Peace Corps
volunteers maintain the
English language version of
the library foreign language
center
In Botosani, a Chilean
student volunteer
teaches Spanish to
young people

15. POLAND, e-Education
Volunteers created a virtual library
with books from the mandatory
list for school goers and included
interactive methods for easier
mastering of the texts

16. BULGARIA, e-Education
The library and the local center for
work with volunteers in Plovdiv
organized the “Cheerful Book” and
“Old Book – New Reader” campaigns

17. UKRAINE, e-Society
In Lviv and other cities, the “Living
Library” initiative is organized with the
participation of volunteers

18. ROMANIA, e-Society
The library in Tulcea provides its
services, including free internet
access, in a mall. Volunteers
provide information to citizens.

19. ROMANIA, e-Society
In Dumbravita, Brasov
county, volunteers visit their
friends and acquaintances to join
the EU Online Week initiative
The libraries in Bihor
county coordinate
volunteers’ work in the
cleaning campaign

20. BULGARIA, e-Society
In Trastenik, library patrons
took part as volunteers in the
“Let’s Clean Bulgaria for a
Day” campaign

21. LITHUANIA, e-Business
The library in the town of Pasvalis
adopts a service in support of
farmers, including:
 ICT network for farmers’
smartphones;
 web portal for information
sharing;
 online promotion and sale of
agricultural products
Project budget: USD 15,000

22. UKRAINE, e-Business
In the city of Melitopol, e-map
of tourism and investment
 Amount: USD 1,900
 Copies: 40,000

23. Разработване на нова услуга
Service Identification of Service adoption
identification potential partners activities
Expected results/
Information about Resources/Budget
Effect
the new service